The Gym Company - Bracken City image

The Gym Company - Bracken City

Gym

One of the Best Places To Visits in Brackenhurst


Address

29 Rae Frankel St, Brackenhurst, Alberton, 1448, South Africa

Website

www.gymcompany.co.za

Contact

+27 11 867 5700

Rating on Google Maps

3.60 (416 reviews)

Open on Google Maps

Working Hours

  • Friday: 4 am to 9 pm
  • Saturday: 6 am to 6 pm
  • Sunday: 6 am to 6 pm
  • Monday: 4 am to 9 pm
  • Tuesday: 4 am to 9 pm
  • Wednesday: 4 am to 9 pm
  • Thursday: 4 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: equipment (9) staff (8) people (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Phillip L. 2 years ago on Google
    No Toilet Paper or Sanitation Paper Towls for the people training at 7:00 in the morning. Don't worry the Manager says, telling me that a staff member took the keys for the store room home with them. Why does he not walk next door to PnP and go buy Toilet paper. This while a woman on a treadmill is not able to sanitize her machine, another customer not able to go to the Toilet, and has to sit an hour in traffic to go to Toilet at work. This place should be closed and sold to someone who is passionate about training and people. Gym Company Brackenhurst has so much potential to be a prime health and fitness destination, but sadly with the current management, machines out of order since May(cable leg press), No fresh air into the gym because closed window policy and extractor fan not working, lack of help on the floor. It is probably the worst gym I have ever trained at, not because of the Equipment, Great Equipment. It is everything else that suck.
    8 people found this review helpful 👍

  • 1/5 Michael R. 8 months ago on Google
    Worst gym I have ever been to. No ventilation, dirty equipment, poor attitudes and and overall horrible experience. I have cancelled my contract due to violent staff members. I was in a sales reps office one day when his manager walked in. Told me I cant sit down, shoved a desk into me and proceeded to strangle his rep by the neck. I asked the office to void my contract due to them being unable to fulfill basic consumer rights of providing a safe environment to carry out the contract. I am now being forced to pay a cancellation fee. If you are thinking of joining. Rather run away.
    8 people found this review helpful 👍

  • 1/5 Bradley G. 7 months ago on Google
    A Total Disgrace: Avoid the "Gym Company" At All Costs As a seasoned gym enthusiast, I've experienced many gyms in varying states of upkeep and quality. However, none has left such a disgracefully unfavorable impression as the "Gym Company." To label this establishment as unbecoming would be an understatement of massive proportions. The moment one steps into this supposed temple of fitness, one is greeted by an overwhelming stench. It's not the healthy aroma of sweat indicative of hard work and progress. No, this smell is an odorous combination of neglect and disregard for basic hygiene. The filth is palpable, a sticky grime layering every surface and a thick cloud of dust floating in the air, turning every breath into a potential health hazard. Looking for weights? Good luck. The weights section resembles more of a scavenger hunt than a workout area. The weights are not neatly organized on racks as one would expect but rather strewn about haphazardly, an accident waiting to happen. And as for the machines, they are practically antiques, and not in a charming vintage way. It seems they haven't seen maintenance since they were installed. Creaky, unstable, and frequently out of order, these machines are more of a risk than an asset to your fitness journey. Gym Company apparently believes in cramming as many people as possible into one space, making a workout more of a claustrophobic nightmare than a beneficial routine. In summary, the Gym Company is a hazard zone masquerading as a fitness center. No self-respecting human being should willingly subject themselves to the appalling conditions of this gym. It's not only a disgrace to fitness establishments everywhere but is, quite frankly, dangerous. Do yourself a favor and seek out literally any other gym. Your health and sanity will thank you.
    7 people found this review helpful 👍

  • 1/5 Sihle M. 2 years ago on Google
    I have had an absolutely horrendous experience with this gym, from the signing up to the cancelling of my memberships it has been a total nightmare. There is constant lack of communication and they have been deducting money and added fees without my authorisation. I have spoken to the manager on many occasions and even though he promises to resolve the matter he never does. I am thoroughly disappointed with this gym and making an official complaint with the consumer commission.
    5 people found this review helpful 👍

  • 1/5 Tacita S. 8 months ago on Google
    Don't say gym opens at 4:00 if people have to stand outside, it's 4:30 and we are still waiting!!!!! Not on for someone who just joined!!!!!!!!!!
    4 people found this review helpful 👍

  • 1/5 Christopher N. 4 months ago on Google
    1 of the days there was no electricity in the morning, they couldn't even accommodate with lights for the facility, all the workers actually done nothing but had a fat conversation that morning, there's 2 rowing machines, they took 1 away over a month ago for repairs I think and still didn't come back, when I machine cable snaps we can wait weeks for it be repaired! On the 30th October 2023 my lock was broken from my locker and valuables were stolen!
    3 people found this review helpful 👍

  • 1/5 Henry J. 2 years ago on Google
    Very bad gym. Old worn out equipment, lazy staff, poor management, gym is dirty with weights laying everywhere. Probably the worst gym in Alberton
    2 people found this review helpful 👍

  • 1/5 Itumeleng 4 months ago on Google
    Poorly maintained. Machine's are out of date or old or breakdown only for a sign to be put on it then it takes months for it to be repaired. When it comes back, it only works for less than a week, then it breaks again. They need to invest in new equipment and stop trying to save old ones that consistently break down. When there's load shedding, there is no lights, they don't even want to buy those lights that require batteries. I don't even remember if they have a generator cause it is always dark. The Winchester branch is miles ahead of this one.
    2 people found this review helpful 👍

  • 1/5 Judy G. 1 year ago on Google
    Beyond pathetic Firstly I signed up and get debited almost 4 times the agreed amount Then I get told I must come in to down grade …. Down grade what ? All I was asking for is to get the original package agreed upon The gym smells terrible when I go there at 7pm And the music they play in the gym is inappropriate. You need to consider all persons They don’t keep to their side of the agreement but expect you to keep to the agreed terms from your side Take my advise and don’t ever sign up . You will be doing yourself a favor and saving yourself a lot of headache
    2 people found this review helpful 👍

  • 2/5 LYNY _. 3 years ago on Google
    Not much options for the spa when u take platinum membership. Not disclosed when they sell u the contract. Apparently the other branches do. What's the point when I'm in brackenhurst. Other than that.. very average gym. Bathrooms could do with a major upgrade. And maintenance definitely needs to be done on the equipment. So many was out of order!!!!
    2 people found this review helpful 👍

  • 1/5 Gerrit De J. 1 year ago on Google
    Absolut joke of a company. After being over charged to cancel a membership. Reginal manager doesn't seem to know how a phone works, as no one can get hold of him. Mails, text, missed calls, nothing gets replied to. And to crown it all, non of the staff know how to contact head office, apart from "I sent a mail".
    1 person found this review helpful 👍

  • 1/5 Marizél V. 10 months ago on Google
    Honestly worst gym every and incompetent staff! Been querying the same problem since January and still it is a problem!
    1 person found this review helpful 👍

  • 1/5 Andre V. 2 years ago on Google
    These people are late every morning..it is 04:50 and still no sign of any staff. Let me miss 1 debit order then i will get irritated with daily calls. What makes this situation different? Is this what we pay for? Pathetic
    1 person found this review helpful 👍

  • 3/5 Thomas L. 5 months ago on Google
    Nice local gym. Bathrooms and studios needs to be refurbished. Membership fees are very favourable.

  • 5/5 Lee S. 2 years ago on Google
    All I can say is WOW!!! Friendly staff, excellent customer service and the facilities definitely a winner. Last but not least value for the low monthly costs. Love it!!! Thanks a million everyone!

  • 5/5 Daniel M. 8 months ago on Google
    The servicen is good. Gym equipments is up to date.

  • 4/5 Nels l. 10 months ago on Google
    The service it's been good , I can recommend someone to go the gym company of Wich I have already stared

  • 1/5 Jeanette Motshewa M. 6 months ago on Google
    Place is very small. The equipments are broken, bathroom is dirty and showers not working. The water gets cold very quickly

  • 1/5 Anthony P. 1 year ago on Google
    Absolute joke of an establishment! Dirty, broken equipment and the bathrooms are a joke. You get a double debit for maintenance annually, which I'm not sure what they maintain with it, it sure isn't the gym. Good luck trying to cancel your membership. Their pathetic service has no end.

  • 1/5 Lindiwe N. 1 year ago on Google
    Oh my word, worst gym ever . No assistant, most of the machines r broken or r not servers ed. For example steam has been broken for 3 weeks. Poor services indeed

  • 5/5 Wikus van D. 1 year ago on Google
    Little pearl! Big enough to care small enough to exercise 👏

  • 3/5 Mangaliso M. 2 years ago on Google
    Peak time it gets packed but generally a well maintained gym.

  • 4/5 Tishan N. 2 years ago on Google
    The equipment in the gym is perfect for your desired body design, I really enjoy working out there and only wish I could spend more time each day since I work out in my lunch break, the evening gets quite full and so does the equipment, hence the only reason for the 4 star rating.

  • 1/5 Jordan R. 2 years ago on Google
    Implemented a new 50 people only which was none existent. Line to enter is now out to the parking, yet you don't even need a mask yet they have signs stating no mask no entry.

  • 5/5 Bigboy M. 2 years ago on Google
    I always enjoy to spend my time at gym company

  • 5/5 Sachin S. 2 years ago on Google
    There is a good variety of equipment available to work with but what makes it a stand out for me is the welcoming atmosphere created by both the friendly staff and other gym members.

  • 5/5 Mandisa Z. 2 years ago on Google
    A small but convenient. I love the morden equipment


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😠 No Toilet Paper or Sanitation Paper Towls for the people training at 7:00 in the morning. Don't worry the Manager says, telling me that a staff member took the keys for the store room home with them. Why does he not walk next door to PnP and go buy Toilet paper. This while a woman on a treadmill is...
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