Gym Company - Alberton image

Gym Company - Alberton

Gym

One of the Most Revieweds in Brackenhurst


Address

Shop 31, Bracken City Shopping Centre, Hennie Alberts St, Brackenhurst, Alberton, 1448, South Africa

Website

www.gymcompany.co.za

Contact

+27 11 867 5700

Rating on Google Maps

3.50 (187 reviews)

Open on Google Maps

Working Hours

  • Friday: 5 am to 8 pm
  • Saturday: 6 am to 6 pm
  • Sunday: 6 am to 6 pm
  • Monday: 5 am to 8 pm
  • Tuesday: 5 am to 8 pm
  • Wednesday: 5 am to 8 pm
  • Thursday: 5 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: told (8) contract (8) staff (7) equipment (7) good (7) husband (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Phillip L. 2 years ago on Google
    No Toilet Paper or Sanitation Paper Towls for the people training at 7:00 in the morning. Don't worry the Manager says, telling me that a staff member took the keys for the store room home with them. Why does he not walk next door to PnP and go buy Toilet paper. This while a woman on a treadmill is not able to sanitize her machine, another customer not able to go to the Toilet, and has to sit an hour in traffic to go to Toilet at work. This place should be closed and sold to someone who is passionate about training and people. Gym Company Brackenhurst has so much potential to be a prime health and fitness destination, but sadly with the current management, machines out of order since May(cable leg press), No fresh air into the gym because closed window policy and extractor fan not working, lack of help on the floor. It is probably the worst gym I have ever trained at, not because of the Equipment, Great Equipment. It is everything else that suck.
    6 people found this review helpful 👍

  • 1/5 Snelisile Z. 1 year ago on Google
    I registered to join Gym Company Brackenhurst on 8 Feb, I was especially grateful that I didn't have to pay for joining fee immediately only month end.but when end of Feb came, I was over debited by R300 on top of paying for registration fee, month of Feb and month of March. I reported the matter and I was told they won't debit end of March to make up for overdrawn account. When end of March came they still debited and again my account was overdrawn by an additional R200. Gym Company now owes me R500. I again reported the matter, I was told again that they won't debit end of April to make up for it but they still debited. I have been calling daily, spoke to Nalini several times who is suppose to ask her boss Marilize to refund my but no one is calling me back with feedback, instead when I call I am put on hold for too long then I'm told to leave a message but nobody borders to call me back. I am beyond frustrated.
    5 people found this review helpful 👍

  • 1/5 Denise F. 1 year ago on Google
    Lairs and crooks sterling your money These people are a bunch of liars and crooks. My husband went into the gym company in Brackenhurst to see what they have to offer. The sales person (Shane) who assisted him lied about the gym contract prices. He first escalated all the prices for the 3 packages they offer and then told my husband they have a special on at the moment and the cheapest option was R399. Per month/On special. He didn’t even show my husband the other 2 options of R299. And R199. So according to my husband they didn’t exist. We then complain to the manager (Th andi) and told her we wish to cancel or downgrade to R199. And put both of us onto the contract. Thandi told us we should have cancelled with in the 5 days cool off period (which was not told to my husband) and said if we want to cancel now there will be a cancellation/downgrade fee. Thandi said she would find out what this fee it and email my husband. This was about 2 months ago.
    3 people found this review helpful 👍

  • 1/5 Linda van Z. 1 year ago on Google
    try to cancell my contract due to medical reasons. they refuse to accept my dr letter. I had to go through with contract until the end then they told me I am still owing R9.00 which I went in to pay it in cash. then on the end the day they said I have to pay another R399 after arguments I left where I wrote on my resignation no further payments to be done they still taking money off my account . they are very unprofessional and get no assistance from them
    3 people found this review helpful 👍

  • 3/5 Vernon 6 years ago on Google
    Wanted to join the gym. After visiting the gym it was found that their rules are not implemented and that it was not very hygienic as members are not using towels and that the equipment is full of sweat. I can not understand that gym owners are not concerned about hygiene. As it is a health gym they should manage there gym as such. The gym not very healthy.
    2 people found this review helpful 👍

  • 4/5 Elton M. 1 year ago on Google
    It's clean, there is adequate equipment, showers are clean and the lockers are in good working order. Staff is just ok I wouldn't say great they greet when you greet them (at the reception area)
    2 people found this review helpful 👍

  • 1/5 adam m. 1 year ago on Google
    They are not truthful regarding their contracts conditions. They try to be above the constitution of the country 😏
    1 person found this review helpful 👍

  • 3/5 naledi k. 1 year ago on Google
    Could use some improvement in the amenities but otherwise a good gym
    1 person found this review helpful 👍

  • 4/5 Liam du P. 1 year ago on Google
    Great place to get your sweat on, facilities are in decent nik and good value for money
    1 person found this review helpful 👍

  • 2/5 Juan B. 4 years ago on Google
    Basically worth the R99 per month contract. You get what you pay for. Members don't care about hygiene, and staff don't look like they care. Place does not smell nice and there is barely any ventilation. Machines need some maintenance.
    1 person found this review helpful 👍

  • 1/5 ongezwa m. 1 year ago on Google
    There are no lights during loadshedding,like it gets completely dark🙆🏽‍♀️😬

  • 1/5 Renno M. 2 years ago on Google
    My contract ended nov and still they debiting my account with no followup w.r.t do u want to extend or not and just assumed to continue to do so i have not used this service for more than a year and then when u cancel the debit order at the bank and not paying they make a big fuss u had to cancel blah blah my contract end date was Nov so legally it should stop!!, Who supported u in the hardest lockdown me did i stop paying? No so why all of the fuss now when i challenged this....

  • 1/5 Lindiwe N. 1 year ago on Google
    Oh my word, worst gym ever . No assistant, most of the machines r broken or r not servers ed. For example steam has been broken for 3 weeks. Poor services indeed

  • 4/5 J G. 1 year ago on Google
    Place is well equipped and kept clean. Spa facilities are also neat and clean. A pleasure to go there

  • 5/5 Alexia W. 1 year ago on Google
    Very nice staff, helpful and enthusiastic. The gym is quite small, and gets full, i would suggest to pick your gym times wisely.

  • 1/5 Anthony P. 1 year ago on Google
    Absolute joke of an establishment! Dirty, broken equipment and the bathrooms are a joke. You get a double debit for maintenance annually, which I'm not sure what they maintain with it, it sure isn't the gym. Good luck trying to cancel your membership. Their pathetic service has no end.

  • 4/5 Nels l. 10 months ago on Google
    The service it's been good , I can recommend someone to go the gym company of Wich I have already stared

  • 5/5 Andre K. 1 year ago on Google
    Nice gym with all equipment you may need

  • 2/5 Calvyn H. 1 year ago on Google
    I gym here and honestly it's frustrating that they can't maintain their equipment. Every single week there must be a few machine under maintenance. This will be the reason I leave

  • 3/5 Myra van den H. 1 year ago on Google
    This gym is okay in every sense of the word. Okay facilities, okay staff, okay class selection, okay hours. The only redeeming features of this gym are that it's close to home (for me) and that fees are relatively cheap. I guess you get what you pay for. I can't wait for my contract to expire in September so that I can join a better gym. I want my experience to be better than okay.

  • 5/5 Samson N. 2 years ago on Google
    Very good I like it 👌

  • 3/5 Chris N. 5 years ago on Google
    That is basically what you would expect from any other gym with an exception of patrons not adhering to the rules of not being butt naked in the sauna room. They used to be a very awesome gym until they changed their opening hours. The staff is very helpful though. I've never had a problem except for the occasional flap flap.

  • 4/5 Samuel van E. 2 years ago on Google
    Still provides best service for clients and remains open to ensure clients' satisfaction during this difficult time of Covid-19 pick. Everyone is screened for Covid-19 at the entrance and disinfectant provided.

  • 4/5 Sheralyn “Kimmie” M. 2 years ago on Google
    Great gym, hygienic, friendly, helpful staff, affordable rates, good location,

  • 3/5 nokuthula s. 2 years ago on Google
    Love the gym, has enough equipment and the staff is friendly and helpful

  • 4/5 Sachin S. 2 years ago on Google
    Reasonably priced, slightly less variety of equipment than I would truly like but makes up for it with a good atmosphere.


Call +27 11 867 5700 Open on Google Maps

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