Electroshock therapy is still performed on mental health patients in the basement of this hospital, labeled as ECT or electroconvulsive therapy. Usually seizures and long-term memory loss are considered to be a bad thing, but Poudre Valley Hospital and UCHealth ignore patient well-being in favor of more revenue.

This review is based on my personal observations and interactions while I spent 22 days here when my husband was critically ill. I did add a star for a few incredible daytime nurses in the ICU. However, instead of writing pages of complaints with names and staff ranks of the others I had to deal with, I decided to just make a statement and a recommendation. After observing an "honor walk", here's my thought. You would actually not be a bad hospital if your staff would show all of your patients and their families as much dignity and respect as they showed for the patient and family members participating in this walk. One side note- I would have been happy to fill out the review you sent my husband to fill out, but you indicated that only the patient could fill it out. That would have been hard for him to do, considering he was either asleep or incoherent for his stay . Edit...what a generic, uncaring , typical response from you.

Worst hospital staff I’ve ever dealt with aside from the staff at North Colorado Medical Center in Greeley. They pick up the phone and give you attitude instead of genuinely wanting to be as helpful as they can be. An appropriate response is not ‘We’re not going to do…’ but instead you might want to try radiology in the morning. I can come up with a way to respond in a more professional manner and I don’t even work in health care. If you want to be treated like you have no dignity whatsoever then prouder valley hospital is the place to go.

What a beautiful hospital, with even more wonderful staff! I have been treated so well on every visit to this hospital during some of the darkest and scariest times of my life. Ample parking, attractive outdoor sitting areas, decorative greenery. Fort Collins is fortunate to have such top notch health services available. Thank you!

UCHealth Poudre Valley Hospital is a great health care facility/ service providers. The hospital is well run and managed by professionals and is equipped to deliver community health and specialized services. It is interesting for me that the hospital has stations in its visitors car park for charging electric cars. They have good parking. Service is quick at Poudre Valley hospital as there's barely prolonged waiting. Staff members at the hospital are also very courteous and friendly. In the face of the COVID-19 pandemic, the hospital maintains the highest standard of hygiene and practice commendable prevention protocols

I came in through the emergency department because I had neutropenia from chemo. I’m 32 years old, and otherwise have always been healthy. The emergency department did a decent job, but I had to be hospitalized so they moved me upstairs to the 5th floor which is the medical/oncology unit where I had to stay a few days and what.a.nightmare! The Dr refused to give me any hydration, and stated that they “don’t typically do that” and would only allow me to have Tylenol!!! I had severe pain from chemo and the nuetropenia and she completely disregarded it. I asked several times for even just an anti inflammatory for my bone pain and was told no until I couldn’t handle it anymore. I called my regular oncologist who works at UC health in Denver/anchutz and he was completely shocked at the care I was receiving. He called the facility just to get my hydration! Anytime I needed medication it took at minimum 2 HOURS for a nurse to even bring Tylenol ! It was literally the worst care I’ve ever received. A nurse only checked on me every 5-6 hours unless I asked for Tylenol or something. Not to mention the food was HORRIBLE and I was starving my entire stay while also dealing with severe nuetropenia and dehydration. I would have received better care in my home ! I’m super disappointed at the healthcare here, like wow. Do not recommend.

Kari Cohen in the ER was the most unprofessional nurse I’ve ever encountered. When I came in due to Covid, vomiting for 6 days straight, etc. I asked for pain relief for my stomach because I wasn’t getting any relief from the iv or nausea medicine, she said they don’t just hand out narcotics. I was just looking for liquid Tylenol because I couldn’t hold anything down. When asked about what to do if I can’t hold anything down for another week, She told me to go to my primary doctor. I told her I don’t have one and She told me not to come back to the er but to get a primary doctor. Which takes 2 months to set up. I asked for my second bag of fluids that the doctor ordered, she brought it back. Put a pressure bag over it and started squeezing and pumping the bag for about a minute until I acknowledged her. I asked why she was pushing the fluids so heavily into my veins & she said so it can be done faster & get me out of there sooner. She came back less than 5 minutes later and started pumping the fluids into my veins again. Causing more pain to my body than before. Very unprofessional and uncomfortable. I will report this to the bbb, ftc, etc. I hope that this never happens to another patient again.

Construction equipment running outside my window. Drills going off while I’m supposed to be resting and sleeping. A - six day Migraine headache as a result of a severe kidney infection and they refused to stop construction. Financial decisions that don’t care about patience. “How do we make as much money as possible while completing renovations?” Don’t ever brag about your patient care UC Health. I could have stayed at a Super 8 and better rested. 1 star is 1 too high. But I would like to thank and acknowledge the outstanding nurses and nurses assistance and doctors that took such great care of me and provided absolutely amazing service while I was there. A commercial grade drill with a hardened steel bit piercing through concrete outside my hospital window for hours! Guess sometimes college degrees are useless. UC Health maybe you’ve grown to big for your own common sense. This used to be a hospital.

The construction 🚧 makes it challenging. Chain link fencing and inadequate signage. The guard in the Emergency Room was unhelpful. Thanks 🙏 for the employee who took pity on me and the mommy and toddler also looking for the Main Entrance. Since I came in the alternative entrance I failed to check in at the front desk, which meant someone had to bring my wrist label. Ultrasound tech Miley was a gem! Very thorough with lovely tattoos. Gift 🎁 shop volunteer was super nice and there are many cute items that I may need to go back for. Goat milk lotion in several yummy scents and Owl 🦉 and Butterfly coin purses, jewelry and clothing, and wonderful cards, too. If traffic had been less horrible I might give them a 5.

This hospital killed my dad. He came in by ambulance with obvious heart attack. The 'doctor' decided that he wasnt. Ordered test after test for 6 hours, while he layed there in pain. The doc discharged him, telling him "he was constipated, and if he still had pain tomorrow, go see his gp. 6 hours later he went to the bathroom and collasped dead. FROM THE HEART ATTACK he had been having since noon! Never did and agiogram which would have saved his life. Heart enzymes showed along with his history, symptoms, and emt report he was having a heart attack. Stupid negligent, wreckless. NEVER GO THERE! No idea how google lists their average review at 3.4!

I would give zero starts if it were an option. Do not give birth in this hospital, or any hospital for that matter, mamas. It is all medicalized. They put you in a dangerous situation to then try and "save" you and bill you for it after. Babies should be born at home in a peaceful, calm, loving environment, not a bright, loud, obnoxious one full of medical personnel who do not give any craps about what you want for your birth. Things need to change, but, sadly, they probably never will within a hospital. Birth at home with a skilled midwife! Not a medwife, which is a midwife within the hospital system.

I can't find enough adjectives to describe what an amazing wound clinic PVH has! From the second you walk in that door, you're greeted with happy people! Dr Frishman is pure brilliance and was referred to as "our mentor" from the Infectious Disease docs I was seeing in Greeley. Not only is he knowledgeable, he's caring and takes his time with you. He listens and doesn't just 'blow you off'. Every single nurse I've met has been a pure joyous ray of sunshine in a very not-so-fun place. PVH Wound Clinic's entire staff makes having a wound vac tolerable and I now look forward to my 2 visits a week! Thank you, ALL of you!

Good hospital. Gotta get the construction outta here ASAP. No where to park. Also get rid of the electric car parking spots. It’s unnecessary. If they can’t get to and from the hospital without charging their tampon they should get a real car. Overall great hospital great people. Just the construction and parking situation is a little ridiculous.

I recently had a surgery here and had to be kept over night. My stay was lovely apart from the obvious pain from surgery. I cannot even begin to express my gratitude and appreciation for all the doctors and nurses and and people in training that I came into contact with during my stay. I was always checked on, listened to and the staff were all so genuine and really seemed to have my best interest at heart. They made sure I was comfortable and had everything I needed at all times. This is the best hospital I've ever been to and the people who work here really are true heroes.

Had a wonderful experience at this hospital today! I’ve been in terrible pain with sciatica the last few weeks and finally decided to go to the hospital after my leg went totally numb this morning. Got in and out within 3 hours and had the nicest set of doctors/nurses. I had to get a steroid injection, and needles always make me nervous… but my nurse was very calm and I felt not pain from the shot. I am totally out of pain now all thanks to them! I would absolutely recommend going here!

I have driven up from Cheyenne to have two surgeries , one was an emergency ,at Poudre Valley this year. The care and Doctors are excellent and the nurses were very caring and gave me outstanding care. Worth the drive for superior care. Nurse Emily in the ER is amazing!

My mother is staying over night & we don’t really have family in town. My sister is 14 & im 18 (cant drive & have a disability). It’s only the 3 of us.. Anyway we were going to stay the night with her so she’s not alone & they tell us only one person can stay. Then come back in the room & says that my 14 year old sister can’t stay (because of her saftey & she’s a minor?) but I can . Like I mentioned I have a disability & she’s 14. She is legally not able to stay home alone by herself. We had to find a ride home at 12am smh . Nurses were pretty nice though.

The nurses and doctors here are seriously hero's. They always make my fiance and I feel comfortable coming in during the pregnancy. They relate are compassionate and always willing to help I recommend this hospital to anyone

A sweet tech named Kristen has turned around my feelings about PVH. She was just the best and she combined my MRI so I didn't have to come back 2 days later. It has made up for the horrible experience I had a couple of months ago with some very condescending and pompous doctors and nurses when I was in the worst pain of my life

My mother recently was hospitalized for a week and the care was excellent! All of the staff were just amazing. My mom has been to a lot of hospitals in this area and Poudre Valley has been the absolute best. The nurses were top notch and every person that came into her room was very prompt and caring. Not a bad apple in the entire stay.

This is the hospital you want to be at if, heaven forbid, you need to take your children in. They treated our twins' RSV last year and recently saw one of our twins for exacerbated asthma symptoms. Every single staff member - from the nurses to the respiratory techs to the doctors - is kind, compassionate, and calming. I've had panic attacks in front of several of them and they held my hand and assured me all would be okay. I hope to not return anytime soon for my kids' sake, but really wanted to give a public shoutout to the exceptional staff. Thanks for making sure we felt heard and cared for.

THE cleanest hospitals I have ever visited. Tiffany was the most friendly and professional employee. Exceptional customer service. Overall five star hospital.

Worst experience of our lives in this hospital. The Doctor staff in the birthing ward needs to go back to school. They have no respect for their patients and treat women in labor like animals all standing around watching doing nothing while the nurses try and do both their jobs and the doctors. Very clear that the nurses get abused by the doctors throwing their egos around. I would rather have had my kid on the side of the road then with the abusive people they call doctors. All the patient representative do is say oh wow that must have sucked sorry. I already know the hospital won't take any action to remedy our situation or to insure it doesn't happen again. Stay away from this places doctors at all cost. The nurses are the only reason there wasn't police involved during our stay.