Escalante at Coventry image

Escalante at Coventry

Nursing home Retirement community Assisted living facility

One of the Top rated Nursing homes in Cottonwood Heights


Address

6898 S 2300 E, Salt Lake City, UT 84121

Website

frontiermgmt.com

Contact

(801) 943-5858

Rating on Google Maps

4.10 (108 reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: Coventry (22) care (19) staff (16) facility (9) mother (8) great (7) clean (7) happy (7) recommend (7) Wentworth (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Heidi N. 2 years ago on Google
    Wow there’s no words for the amazing care my father received at the Coventry Assisted Living. We were only there for a few months. But the care and love he got there was priceless. In the short time we had to make the decision to put him there. The process was so easy. He loved it there. The food was “yummy” he’d always say. He met many friends there also and the activities were so great! He loved the bowling and bingo. Their Covid protocol was so impressive. I felt so safe for him to be there. My gratitude is to all of the staff who shed tears when he passed. So much compassion. But I wouldn’t have been able to get through this rough time without Michelle the centers nurse. Between her and Utah Home Health and Hospice that made his last days so comfortable and full of complete love. It was a hard but beautiful last moments of his life. I’m eternally grateful to everyone.
    3 people found this review helpful 👍

  • 1/5 Sheila T. 1 year ago on Google
    I never leave reviews but I would like to publicly let everyone know how horrible this place has been for my mother. She moved in in October. It is now March and she still does not have TV or a phone which were were told she would have. When we call in to ask someone to check on her because she has called us and has had some sort of issue, the front desk person says they can't leave the front desk and they just hope she walks down so they can relay the message or assist her. If we bring her back to the facility after 8 pm after an evening out, the doors are locked and we cannot get back in. The doorbell to try to get someone does not work and we have to stand and the door and bang on it for someone to come. We have often stood there for 20+ minutes before someone heard us banging and has come to the door. The worse thing of all is they are taking more money out of my mom's account that what the contract agreement is. It happened last month, I have called, emailed and have not been helped. They pulled $1300 extra out of my mom's account. This month it was an extra $410. I'm not sure how they think they can get away with this. It is robbery. This is a very poorly run facility. Find somewhere else to take your mom or dad. The only bright side of this place has been their head nurse Michelle. She does a fabulous job - just wish she were running the whole place.
    3 people found this review helpful 👍

  • 5/5 Jennifer M. 1 year ago on Google
    My mom loved living at Coventry, it felt like home to her and she felt comfortable and safe for the last 18 months. Many thanks to the INCREDIBLE staff and nurses, truly an impressive group of people. We are forever grateful to you all!!
    2 people found this review helpful 👍

  • 5/5 Holli G. 2 years ago on Google
    My mother lived there for three months before she passed away and she loved the people in memory care who took care of her. They were so kind and gave her great care and she felt their love for her. We, as her children, fell in love with the workers there, the receptionists, and the med-techs, the CNA's and aides. Rudy, the director, was great to work with and all of the people, together with the beautiful, clean facility, made my mother's last months happy, and helped to ease the pain for us when she passed. I highly recommend Wentworth at Coventry!
    1 person found this review helpful 👍

  • 5/5 Suzanne L. 2 years ago on Google
    My sister and I relocated our mom to Wentworth at Coventry Assisted Living facility and we were so happy with our decision. The care she received from hospice and the staff at Coventry were so welcoming, professional and truly caring. The building is clean, the outdoor spaces were pleasant and relaxing. We appreciated how they worked with families to handle covid concerns.We highly recommend Wentworth at Coventry for your loved one too.
    1 person found this review helpful 👍

  • 4/5 Cory W. 3 years ago on Google
    My dad moved into the Coventry this week and so far, it’s been a great experience. Ashlee has been amazing! She’s been very supportive through the process and has gone out of her way to make the transition easier. She’s been a great help to my dad and even picked up some towels and a shower curtain for him! My dad is independent but it’s nice to know that Coventry has caregivers on staff in case he ever needs the help. I’m excited about my dad’s new place at the Coventry. I only rate the community four stars because my experience so far is limited to my interaction with Ashlee. She’s offered five star service but I can’t speak for the rest of the team and services yet.
    1 person found this review helpful 👍

  • 5/5 Elayne A. 3 years ago on Google
    The Wentworth at Coventry is a wonderful place. It is clean and the food is very good and prepared well. My mother has really been happy since becoming a resident there. Before the pandemic there were so many fun activities for her and she did almost all of them. I was worried about how she would do being required to stay in her room and wear a mask. The staff are very good to make sure to interact and motivate everyone to stay busy. Things are now slowly opening up and there is more fun coming. Everyone I have met at Coventry is helpful and friendly. They have done an exceptional job in a difficult time. I would like to thank them all for keeping everyone safe. Elayne
    1 person found this review helpful 👍

  • 5/5 Brian Z. 3 years ago on Google
    The Wentworth at Coventry is a place I would trust to care for my loved ones. I’ve been working in healthcare for many years. I’ve been in most of the assisted livings in the valley. Coventry is one of the best. It’s beautiful and the staff is top notch. When I interact with the staff I can tell they love their jobs and the people they care for. The director of nursing Michelle has a special ability to manage and care for a large population. I think she has a photographic memory. I recommend anyone looking for assisted living to go there and take a tour with Ashley. She’s warm and friendly.
    1 person found this review helpful 👍

  • 5/5 Kelly A. 3 years ago on Google
    The staff at The Wentworth at Coventry are awesome. Our elderly mother wasn't happy with leaving the house she spent the last 50+ years in, yet the staff was warm and welcoming and really helped to calm and assure her. In addition, the safety precautions they have in place to insure their residents and staff are safe during this pandemic are excellent and we have no worries she will be fine. Thanks so much to Ashlee and the rest of the staff. You guys rock!
    1 person found this review helpful 👍

  • 4/5 Dave G. 2 years ago on Google
    Housekeeping does a really nice job keeping the place clean and up to date. The aides are all nice and pleasant.
    1 person found this review helpful 👍

  • 5/5 Jack B. 1 year ago on Google
    Coventry is an excellent community and the care for our mother has been amazing. New management company started a few months back and the improvements they have made in such a short time have been amazing. We're very happy and would highly recommend!
    1 person found this review helpful 👍

  • 5/5 Corey J. 1 year ago on Google
    We arranged for my mother to stay at Escalante at Coventry after being diagnosed with advanced cancer and enrolling her in hospice care. From Ashlee in Marketing through to the nurses, aides, food service staff, maintenance and activities coordinators, this facility was outstanding throughout our 3-week stay. The staff was very friendly, professional and accommodating and the facility was very clean, organized and pleasant. Escalante helped make the last few weeks with our mother a positive experience for all of us and I would highly recommend it to others.
    1 person found this review helpful 👍

  • 3/5 Lar C. 1 year ago on Google
    The assisted living facility at Coventry (Escalante) was the best solution for our mother who was 97 when we moved her there over three years ago. Every amenity listed on our contract was provided. For the last two years, conditions have declined at Escalante at Coventry Assisted Living on Whitmore Way. In the year since Escalante took over, it has declined even further. The most urgent issue is the lack of professional meal planning, supervision, food preparation, and servers. My family will meet with the Director to voice concerns and assist with solutions that will improve the quality and continuity of food served to our seniors. I look forward to posting that we are completely happy with Escalante at Coventry Assisted Living. Sincerely, We love our Seniors❤️. *Jano, I called the number you gave. Your voice Mail is full.
    1 person found this review helpful 👍

  • 5/5 Amy 7 months ago on Google
    From Brad Skinner (Executive Director), Ashlee (intake), Michelle (head nurse), Melanie (CNA), to so many med techs and other CNAs, we had a wonderful experience for my father. Even the maintenance crews were friendly. My dad was in the memory care unit with dementia. In the first couple of weeks, we had an issue, but I contacted them and it was corrected immediately and never happened again. The rooms were clean, there was an outdoor area that memory care residents could go out to at anytime (super important for my dad), and they were great about helping us with our ridiculous insurance company. I would highly recommend the memory care unit there.

  • 5/5 jason m. 1 year ago on Google
    As a senior care advisor with 20 years of experience, I always have confidence knowing that Coventry will take great care of my clients.

  • 5/5 Alicia S. 1 year ago on Google
    Escalante at Coventry is a good community with kind and caring staff. Many of my clients have been happy with their care and services.

  • 5/5 Jason M. 1 year ago on Google
    My family owned and operated some of the first assisted living communities in the Salt Lake valley for 35 years. Now I trust Coventry whenever anybody asks me which communities I recommend.

  • 1/5 Lori L. 1 year ago on Google
    We had my Mother in Law in this facility There is not enough trained staff to support the memory care she required we had to move her to a different facility with the staff to take care of her needs.

  • 4/5 Cheryl G. 1 year ago on Google
    Caregiving is excellent and so is activities. The place is sunny and positive. It's clean and pleasant. The recent transition from Wentworth was awful. Leadership took forever (over a year) to complete and got mad when they could couldn't assist with accounts. Residents were behind due to leadership's bad planning. We'll see how they do in the future. They have raised prices.


Call (801) 943-5858 Open on Google Maps

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