2/5 Bailey T. 6 months ago on Google
I've
been
to
the
new
Stefari
West
Ave
location
5
times
now.
It's
a
place
I've
brought
friends
who
are
visiting
from
out
of
town
because
aesthetically,
I
think
it
highlights
some
of
the
best
things
about
Kankakee.
I
love
their
lavender
latte
and
lavender
lemonade.
However,
the
wait
times
have
been
pretty
unacceptable
recently.
The
last
three
times
I've
gone,
I've
waited
more
than
45
minutes
for
a
salad.
The
wait
staff
is
kind,
but
don't
seem
competent
and
when
I've
complained
about
the
long
waits,
the
hostess
offered
a
multitude
of
excuses
instead
of
just
apologizing
and
finding
out
why
the
wait
was
so
extensive.
Today,
my
coworker
and
I
went
there
during
our
lunch
hour
and
waited
45
mins
for
our
salads
once
again.
When
we
asked
what
was
taking
so
long,
we
were
told
their
printer
didn't
successfully
print
our
order
so
the
kitchen
staff
were
going
to
"start
preparing
the
salads
now."
Needless
to
say,
we
left
empty
handed
because
we
needed
to
return
to
work
and
couldn't
wait
any
longer.
Stefari
was
not
very
busy
at
this
time
either.
There
were
less
than
10
other
parties
being
served.
Our
waitress
was
talking
to
the
barista
the
majority
of
our
45
minute
wait
as
well.
This
unpleasant
experience,
in
tandem
with
our
previous
long
waits,
put
a
very
bad
taste
in
our
mouths
and
I
don't
think
we'll
be
back.
It's
a
real
shame
because
this
is
a
beautiful
restaurant
with
lots
of
potential.
But
the
management
needs
to
seriously
assess
how
they
can
shorten
their
wait
times
and
train
their
staff
to
be
more
competent
and
accommodating.
I
wish
them
well
and
hope
this
review
helps
them
to
improve.
Thanks
for
reading!