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McDonald's

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Hamburger restaurant Sandwich shop Ice cream shop

👍👍 This McDonald's has one of the most capable managers I have ever met; Although very very very busy and at times what appears to be short staffed. . . Austin is always smiling, pleasant and willing to go out of his way to make my day ! I will continue to return ! Thank you Austin for not being the ty... People often mention order, McDonald', Austin,


Address

7032 Big Bend Rd, Gibsonton, FL 33534

Website

www.mcdonalds.com

Contact

(813) 443-1840

Rating on Google Maps

3.30 (225 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (8) McDonald' (6) Austin (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ivory W. 8 months ago on Google
    This McDonald's has one of the most capable managers I have ever met; Although very very very busy and at times what appears to be short staffed. . . Austin is always smiling, pleasant and willing to go out of his way to make my day ! I will continue to return ! Thank you Austin for not being the typical McDonald's Manager.
    3 people found this review helpful 👍

  • 5/5 Dani 10 months ago on Google
    I was extremely impressed. My friends and I went through their drive-thru yesterday for lunch. I noticed (while still placing my order at the speaker) the person taking my order seemed unnecessarily agitated with me as I spoke because I had asked her to read my order back to make sure I hadn't missed something. Well, when I pulled forward to the window she told me my total was 25.49. I then asked her how that was possible when the advertised price for the nugget bundle was 16.99 and I had only that with no additions. She responded by telling me that she "don't make the prices and that's just how much it cost". I then paid the 25 and pulled forward knowing I would just check my receipt later. At the next window was what appeared to be a manager so I took the opportunity (as a fast food manager myself), to inform him about the experience I just had with his cashier Liz. The manager asked me to pull forward and he would bring my food. When he did, I checked the receipt and then the food. All of it was wrong. I then drove back around to the 2nd window to speak directly with Austin. I explained I had ordered the 40 don't nugget bundle with a coke and a tea, but had received a bag full of various sandwiches instead. Austin then promptly corrected not only the food but also my McDonald's experience. In summary, Austin really showcased his impeccable managerial abilities and customer service skills. I haven't had McDonald's food in 5 years but I will absolutely be returning as a result. THANK YOU AUSTIN
    3 people found this review helpful 👍

  • 5/5 Savannah P. 7 months ago on Google
    Every single person we interacted with asked me what my order was to make sure I got the right one (ex. "Did you have the big mac meal?"). Caring and professional! Line was fast even though it was long and food tasted and looked good.
    1 person found this review helpful 👍

  • 2/5 Great O. 8 months ago on Google
    I drove through the drive thru around 2 p.m., and it was not crowded. The clerk read my order back just right. However, when I got to the window, the place was a mad house. I don't know if they were short staffed or not, but there was a lot of disorganized movement. I was impressed with how fast they got my food to me despite the chaos. After driving 20 minutes back home, why did I open my bag and find 2 cheeseburgers and chicken mcnuggets with fries when my order was 2 quarter pounders with cheese, 2 fish sandwiches, and 2 orders of fries. I was hot like fire because they messed up my order. I was mad at myself for not checking more thoroughly. I don't know about you, but doesn't it seem like a trend amongst fast food restaurants, except Chick-fil-A, that the quality and pride in work have declined? It seems that getting orders right and quality of food has declined at many restaurants, even though the prices have gone up. This is fragglerock bull.
    1 person found this review helpful 👍

  • 5/5 Karina P. 5 months ago on Google
    This McDonald’s has got it all together! Their service is great and they’re super fast and friendly here. The food is fresh and far better than any other McDonald’s I’ve been to. I come here often after dropping off or picking up my kid from school and my order has been right every single time. Highly recommend coming here!

  • 5/5 Jeremiah W. 4 months ago on Google
    McDonald's is McDonald's. You're not going to get sick and they all smell the same. If you want a cheap dessert, a good idea is to do the hot apple pie and the ice cream cone. Then you have pie and ice cream

  • 3/5 Manny 5 months ago on Google
    For a brand new location the food is the hottest garbage. Please do your cooking oil changes and maybe invest in a bit more training, it'll probably go a long way. Customer service was regular but the food tasted like it was leftovers, reheated, with a dash of seasoning.

  • 5/5 Lillian O. 6 months ago on Google
    Really enjoy having a new clean location close to home. Also, Austin has been super helpful and attentive in assisting me the times I have visited. Really makes visiting a great experience.


Call (813) 443-1840 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through

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