3/5 Monica M. 2 years ago on Google
Booked
a
regular
room,
they
gave
us
the
first
floor.
We
did
not
know
that
underneath
our
room
is
the
staff
room,
so
all
night
all
I
kept
hearing
was
banging
of
items
and
doors
shutting
loudly.
We
asked
to
be
moved
the
next
morning
and
they
declined
stating
we
would
have
to
pay
a
difference.
So
we
did
pay
the
difference
for
the
upgrade,
unfortunately
it
was
our
last
night
(we
are
on
our
honeymoon
and
decided
for
only
two
nights
here
as
we
are
driving
throughout)
and
I
did
not
bother
inspect
the
room
thinking
that
if
we
paid
more
well
room
should
be
better.
It
wasn't.
The
button
for
the
toilet
#1
didn't
work,
their
is
only
one
charging
port
on
the
whole
room
and
it
did
not
want
to
grab.
The
bathroom
was
so
much
smaller
than
our
previous
room
to
the
point
that
the
door
hit
the
toilet
if
you
tried
opening
all
the
way
out,
and
to
top
it
off
the
beds
are
so
uncomfortable
that
I
woke
up
with
back
pain.
Not
to
mention
if
you
book
the
nicer
room
you
get
the
lake
view,
the
only
problem
with
that
is
that
on
the
weekends
party's
are
hosted
here
such
as
weddings.
And
although
I
understand
the
desire
to
celebrate,
I
also
realize
that
we
paid
more
to
be
closer
to
the
chaos
of
the
party
since
it's
by
the
water.
All
In
all,
location
is
great,
the
looks
of
the
hotel
is
fantastic
but
this
was
the
worst
sleep
I
had
in
our
whole
trip.
I
would
come
back
to
baveno
but
for
$250
a
night
plus
parking
I'm
expecting
to
have
a
much
better
stay
than
what
we
had.
I
will
say
this,
staff
here
is
super
nice
and
lovely.