Stellantis &You Peugeot Walton image

Stellantis &You Peugeot Walton

Car repair Car dealer Used car dealer Car leasing service Car service

😠 Disgusting stay away. Brought a car from this branch in 2019 and every encounter since has been problematic. A few examples- charging me £200 to fix a water leak but vehicle was still leaking upon return, then when returning the vehicle to be fixed for the second time I drove all the way there to be... People often mention service, Walton, experience, buying, helpful, recommend, Robins, great, David, process,


Address

143 Hersham Rd, Walton-on-Thames KT12 1RR, United Kingdom

Website

www.stellantisandyou.co.uk

Contact

+44 1932 797350

Rating on Google Maps

4.50 (527 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 AM to 4 PM
  • Monday: (Spring Bank Holiday), 9 AM to 6 PM, Hours might differ
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 9 AM to 6 PM
  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 6 PM
  • Saturday: 9 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: service (23) Walton (21) experience (12) buying (12) helpful (12) recommend (12) Robins (11) great (11) David (9) process (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Georgia 2 years ago on Google
    Disgusting stay away. Brought a car from this branch in 2019 and every encounter since has been problematic. A few examples- charging me £200 to fix a water leak but vehicle was still leaking upon return, then when returning the vehicle to be fixed for the second time I drove all the way there to be told to come back another day because apparently the weather meant they couldn’t check for the leak. finally then when returning for the third time they took my car for 3 days with no courtesy car despite telling me it would be done in a day, and upon return the vehicle was STILL leaking. Charged me full price for an MOT that should’ve been half price due to the service plan I have and did not reimburse. Most recent problem was when I took the car in for a service and MOT and the service advisor forgot to tell me my brake pads were 90% worn and needed replacing! I will not be returning again
    2 people found this review helpful 👍

  • 5/5 Lauren J. 2 years ago on Google
    After having a difficult experience with another dealership, I managed to get in touch with Sue McGow at Walton Robins & Day. From the day she took my initial call to the day I drove off with my brand new car I CANNOT fault her! With the ongoing shortage of chips, it only took three weeks! Perfect customer service, very attentive and I appreciate the follow up emails asking me how my new car is going. Very professional. Thank you so much to both Sue and Dan.
    1 person found this review helpful 👍

  • 5/5 Rebs T. 2 years ago on Google
    Excellent experience with David, nothing felt rushed and he only showed us cars that were relevant to our search. All three cars were great condition and we are very happy with the one we purchased. This is how buying a car should be, relaxed, trustworthy information, and some gentle guidance to make the right decision for our lifestyle. We will go back to David at Robins & Day Walton when we look to upgrade. Added extra was all the great puppy tips from all the staff!!! :)
    1 person found this review helpful 👍

  • 5/5 Emily H. 2 years ago on Google
    Fantastic service from David Connor! Have used him for years, extremely helpful and knowledgeable. Helped me sort my current car out in less than 24 hours, really does go above and beyond for his clients. Would highly recommend David! Thank you so , much for your excellent service always!
    1 person found this review helpful 👍

  • 5/5 Joanne B. 1 year ago on Google
    We have been using Robins & Day Walton for many years. The team are all extremely helpful and welcoming. They are our Peugeot family! My recent purchase was electric and they went out of their way to get my car ready for pick up a day early at my husbands request. Our main contact is Greg Clarke who is outstanding. We have also had many years dealing with Zak and this time Dan who are both equally fantastic. Nothing is too much for all of the staff at Walton including the wonderful Service Department. Thank you to the fantastic team at Walton. I have been driving my car for nearly a week now and I love it ☺️
    1 person found this review helpful 👍

  • 5/5 Tracey T. 1 year ago on Google
    Yani was exceptionally helpful and attentive, when we bought our new car. Ensuring all documentation was quick and easy and ready to be handed over. He went through all the controls on the car several times so we understood stood them and how they worked before we left the showroom. We would highly recommend Yani to anyone looking to buy a car from the Walton showroom.

  • 5/5 AMD M. 1 year ago on Google
    I had a fantastic remote expreience dealing with Robbins and Day Walton, all down to Yanni. His service was professional, efficent and fast and he really went the extra mile to ensure we got the car as quickly as possibly. Highly recommended!

  • 5/5 Shakespeare R. 1 year ago on Google
    Absolutely faultless service from Peugeot Walton. Incredibly friendly and helpful staff, Callum and Yanni deserve a special mention as they have been brilliant. Would highly recommend buying from them.

  • 4/5 Chris L. 1 year ago on Google
    Had a very positive experience working with Sue on the sales team - from initial contact to a test drive (and how smooth this process was), her communication and openness was brilliant for a couple buying their first car in the UK. All questions were answered or answers were found out where required - would thoroughly recommend her and the branch It would have been a 5 star review, but in subsequent conversations with I think the branch manager, we felt we were being pressured into options that suited him, rather than suited us. As I say though, a good operation running at the branch.

  • 5/5 Elena M. 1 year ago on Google
    We bought our car in Stellantis & You Walton 2 weeks ago and we couldn't be happier. From start to finish the whole process was smooth. Our agent was Carlos and, he was fantastic through the whole process, maintaining great lines of communication throughout and keeping us informed the whole time. And as a bonus, we got our car a day earlier than expected. All around 5 starts treatment and I recommend you ask for Carlos as your agent and you will be in great hands.

  • 5/5 Kevin M. 1 year ago on Google
    We just purchased our first Motobility car with Stellantis (Walton) and things could not have gone smoother we did have a wait of around 5 months but this is pretty much the same everywhere.Our sales agent Sue (Motobility) was brilliant from start to finish always keeping us informed and even showing us things again in the car before driving off when delivered.I would highly recommend Stellantis for your future car purchase.

  • 5/5 Andrew S. 1 year ago on Google
    Recently purchased a new car from Walton. From beginning to end, the buying experience and customer service has been exceptional! I have been looked after by Yanni from start to finish. He has kept me informed about the progress of my order and kept me up to date with information frequently. Very friendly and helpful. The showroom itself had a very light and modern feel to it. Overall a great customer experience.

  • 5/5 Callum M. 11 months ago on Google
    Brilliant staff. Always feel welcome when I pop in. The service delivered is without fail exceptional. The sales advisors provide a warm welcome and service always gets the job done! Well done Walton! Will be recommending to friends and family!

  • 5/5 Peter Q. 1 year ago on Google
    Great experience last Saturday when I took my car in for an annual service. A week later nothing has shown up as needing further attention so I am posting this review, and recommending this branch. All staff I encountered were friendly and helpful. Special thanks to Hazel and George.

  • 5/5 Upriya P. 1 year ago on Google
    Great service. All the staff are super friendly and helpful This is now the second car I’ve purchased with Dan and the team. They make the whole process seamless and are always on hand to answer and questions I have recommended them to friends and family and they call said the same thing. Keep up the good work!

  • 5/5 Marie R. 1 year ago on Google
    I have been buying my cars from David Connor for over 16 years and will continue to as well. He is such a lovely guy and also knows his stuff, in the last year my family have brought 4 cars from him, and we are all very happy with his service and aftercare. David is a credit to Robins & Day in Walton I would highly recommend if you wanted to buy a car to visit him.

  • 5/5 Ines P. 1 year ago on Google
    Impeccable service, Carlos was an absolute gem, extremely helpful and insightful from the get go. We felt extremely looked after, and trusted him throughout the whole process of buying our car. If you’re going to get yourself a beautiful Peugeot or any other car that Robins and Day offer, ask for Carlos! You won’t regret it, he’ll explain everything so well that you’ll feel like an expert in cars. Thank you Carlos for everything!

  • 5/5 Judith N. 1 year ago on Google
    I had a great experience at Robins & Day Walton when enquiring about the purchase of a new Peugeot. The team was attentive and polite and really understood my requirements and preferences. They showed me relevant options to make a decision easy. Professionalism and Customer Service are excellent. I highly recommend this dealership.

  • 5/5 Lenny 1 year ago on Google
    After having a difficult experience with another dealership, I managed to get in touch with Sue McGow at Walton Robins & Day. From the day she took my initial call to the day I drove off with my brand new car I CANNOT fault her! With the ongoing shortage of chips, it only took three weeks! Perfect customer service, very attentive and I appreciate the follow up emails asking me how my new car is going. Very professional. Thank you so much to both Sue and Dan.

  • 5/5 Danielle D. 1 year ago on Google
    I have been using Robins & Day Walton for a few years now and have always dealt with Terry. He has Great customer service and offers fantastic care. Very attentive to what you have to say and goes above and beyond to please. Fantastic branch and highly recommend to anyone looking to purchase a Peugeot.

  • 5/5 Jenny B. 1 year ago on Google
    Great experience from start to finish when purchasing our new 208. Staff were extremely knowledgeable and thorough with paperwork and the hand over. Staff listened to our wants for a new vehicle and showed us our options to meet our affordability without the pushy sales pitch and any surprise costs. Highly recommended and will be back for regular servicing and any maintenance.

  • 5/5 jacqui R. 1 year ago on Google
    I had a positive experience at Robins & Day, when I bought nearly-new car last Friday. Zaki was helpful, calm and professional. He guided me through the process of part-exchange and purchase with expertise. I was made to feel welcome and comfortable. There was a lot to do but excellent communication ensured that the deal proceeded swiftly. A huge thank you! I can recommend the friendly staff and service at R&D Walton.

  • 5/5 R R. 1 year ago on Google
    Went in to look at a new car after my wife had such a positive experience. I’ve interacted with both Sam A and Dan, both of which couldn’t have been more pleasant and helpful. They both made made to feel very welcomed and comfortable. Making sure that I was informed to make the best decision that suited me and my needs, rather than the business. And most importantly they were upfront and transparent with the buying/selling process. I’d be more than happy to recommend Sam and Dan if looking at buying a car.

  • 5/5 Tom H. 1 year ago on Google
    We had a fantastic experience with the Team at Robins & Day, buying a nearly-new car. Both Sue & Dan were exceptionally friendly, helpful and understanding. They guided us through the process of reserving, testing, buying and part-exchanging with ease and obvious expertise. I had to take my two young children in tow, and the staff were very helpful and understanding and made us all feel welcome and comfortable throughout. Excellent communication and service which continues well after the deal has been signed. A huge thanks and a hearty recommendation from us. Many thanks!

  • 5/5 Sally F. 2 years ago on Google
    A great service buying our car from Robins & Day Walton, especially from David. The process was seamless from start to finish and very personal around our timings. Would definitely buy from them again

  • 5/5 Emma H. 2 years ago on Google
    Just bought a pre registered Peugeot 108 at a great price. Really excellent service from Sue. From initial contact she showed me all the available cars whilst being very informative. Never felt pressurised. Had a test drive then rang her yesterday to make purchase all sorted in 24 hours. Excellent service again from Sue when I picked the car up today. She went through everything I needed to know which made the first drive so much easier. Really great service Sue thank you. Anyone else needing a car at short notice, she's the person to talk to.

  • 1/5 Robert Arthur (. 2 years ago on Google
    2 of our Peugeot experts purchased brand new from Godalming branch (a great dealer) needed a 1st MOT, we booked them in with Walton who do van MOTs, only to receive 5 different texts and 7 phone calls from the Walton branch telling us we couldn’t have a time slot, we were rudely told they must both be parked up from 8am until 5pm, I said this was not possible as the vans need to be on the road and could we have a time and could we wait, Walton said no, I then received a high rate voicemail which I still have on my phone basically threatening me that if I didn’t ring him back immediately he would cancel the 2 bookings. So I rang him back immediately and I said cancel it and we will find someone else to look after the Peugeots, he couldn’t care less. I’ve cancelled the new van order for 2022.

  • 5/5 Tara Carty P. 2 years ago on Google
    We recently moved from the States and heard great reviews about Peugeot’s. We found this dealership online and we’re immediately greeted by David upon entering parking lot. He was very patient with understanding what I was looking for and very thorough in explaining the different insurances and taxes associated with UK car buying. We highly recommend working with David at this dealership and if we decide we need another car, we will return to him specifically. Plus, we love the car!


Call +44 1932 797350 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery

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