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Horbury Lawnmowers

Store Garden center Do it yourself store Lawn mower store

😠 My lawnmower cost £80 brand new. Decided to get it serviced thinking it would be cheaper than replacing. "Oh, we'll ring you before we do any work" they said. Get a phone call... "Lawnmower's ready, that's £130 please" Reluctantly paid up but really narked they didn't give me a price before going... People often mention service,


Address

15-21 Westfield Rd, Horbury, Wakefield WF4 6DN, United Kingdom

Website

www.whatmower.com

Contact

+44 1924 262878

Rating on Google Maps

3.50 (31 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:30 am to 4:30 pm
  • Saturday: 9 am to 12 pm
  • Sunday: Closed
  • Monday: 8:30 am to 4:30 pm
  • Tuesday: 8:30 am to 4:30 pm
  • Wednesday: 8:30 am to 4:30 pm
  • Thursday: 8:30 am to 4:30 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Spor W. 10 years ago on Google
    My lawnmower cost £80 brand new. Decided to get it serviced thinking it would be cheaper than replacing. "Oh, we'll ring you before we do any work" they said. Get a phone call... "Lawnmower's ready, that's £130 please" Reluctantly paid up but really narked they didn't give me a price before going ahead. Clearly I would've just spent the £130 on another new mower and not wait a fortnight to get back my old one. And to top it all lawnmower is no longer working after just a month and they are too busy to repair it. Needless to say I don't recommend these cowboys.
    11 people found this review helpful 👍

  • 1/5 Gary R. 3 years ago on Google • 4 reviews
    Avoid using these guys. I took my mower in as I was having issues with the engine keeping the same RPM. I asked them to tell me what the issue was, which they never did. They decided to complete over £250’s of work without my consent. When I complained they said “if you’re not happy, bring the grass collector in and I’ll keep it”. I had no choice but to keep the mower. Which has just stopped working for the exact same reason. I have used it maybe five times since they “repaired” it. Terrible service and best avoided.
    8 people found this review helpful 👍

  • 1/5 Jonathan W. 6 years ago on Google • 6 reviews
    Phoned ahead and spoke to Trevor regarding spare parts for hedge trimmer handle. Agreed to call in with part needing replacing, diagram and part list numbers to ensure correct parts could be ordered. Arrived 20mins later greeted by Jonathan "Can't help you today, parts will 'probably' be closed". Can you call them to check.."No". Can you give me number so I can call them. "No". Can I speak with Trevor "No". Can you take part list numbers. "No, you will need to leave it here and come back Monday". I decided to order parts elsewhere.
    6 people found this review helpful 👍

  • 4/5 Ian P. 2 years ago on Google • 313 reviews
    He checked out my Petrol strimmer which was not repairable. Struggled with communication . But contact details are on the website . Just a nominal fee for time taken.

  • 1/5 David D. 1 year ago on Google • 13 reviews
    What ever happened to good customer service. Served by an off hand gentleman who really just doesn’t possess good customer service skills at all
    4 people found this review helpful 👍

  • 5/5 Ruby Violet C. 3 years ago on Google
    The best! Friendly staff and a great old shop. All you will ever need for gardening equipment and repairs.

  • 5/5 Tom G. 3 years ago on Google
    Great place - sold me a used mower at a great price. Really knowledgeable and explained all aspects of using it and maintenance. Great guys to deal with. Thanks

  • 5/5 Anthony W. 4 years ago on Google
    Great service all round. If you are looking for lawnmowers in Wakefield or maintenance of any garden machinery I would recommend Horbury Lawnmowers.

  • 5/5 Stu C. 6 years ago on Google
    Spot on service here, called in for a fuel pipe, I had no idea of size or what length I needed, spoke to the gent in store they gave me a few pipes to go home and try to make sure I had the right size, went back and purchased the right one, local stores with service like this are rare, I would urge you to go here before going to the diy sheds, I had my generator running again in no time. Excellent

  • 5/5 mick s. 1 year ago on Google
    Lovely Aladdin's cave of a shop with some serious machinery. Very knowledgeable and patient owner.

  • 5/5 Jack H. 1 year ago on Google
    Very friendly and professional service

  • 5/5 stewart t. 4 years ago on Google • 2 reviews
    Called in to look at hedge cutters and got really good advice. I purchased a quality long handle hedge cutter which was competitively priced. Delighted with purchase, will definitely call in again.
    1 person found this review helpful 👍

  • 5/5 SCG IT L. 6 years ago on Google • 1 review
    Unbiased, no nonsense advice from someone with many years experience of lawnmowers, all given with good humour (thanks Jonathan). Excellent service facilities from a main Atco dealer, including pick up and return, can't fault the work that has been done on my mowers which came back with everything fixed, cleaned and in perfect working order. Probably not the cheapest, but as with many other things, you usually get what you pay for and if you are worried about the cost, simply ask for an estimate before you agree to have any work done. It's nice to be able to thoroughly recommend a local family run firm. All the Best Sam

  • 1/5 Martin B. 10 months ago on Google • 1 review
    Very Expensive . £35 for a chainsaw chain .

  • 5/5 Julie C. 6 years ago on Google • 1 review
    Took a industrial strimmer in as I thought it was broken, however the man working explained there was nothing wrong with it and furthermore demonstrated changing attachments for future reference at no charge !! Excellent local business without being ripped off


Call +44 1924 262878 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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