If I could rate a zero I would. Hands down the worst GP service I have ever received. It is almost impossible to get in touch with reception and even after you've waited 3/4 hours to speak to someone (if the call doesn't get dropped) they're so so rude and horrible. If you go into the surgery it's empty and the women at reception are so unhelpful and clearly hate their jobs. The doctors themselves have no idea what they're talking about and completely misdiagnose. I have been left over a week without a prescription which I need and when you go in you get sent away. I'm not quite sure how they're still open.

Absolute joke of a surgery the minute it turns 8am the phone line give a engaged tone no que at all even an hour later not sure if they even turn the phone on. Always full booked but when u finally get an appointment the waiting room Is dead . Tryed the E consultation to get antibiotics for tonsillitis at 8.15 yesterday and after 25hrs I got a response to say they had received it but no treatment yet as a clinician hasn't seen it . Moving me and my kids to a different surgery asap

Would give zero stars if it was an option. This practice is an absolute disgrace. Bad mannered receptionists. Nobody reads your records properly so when you go for follow up appointments for chronic illness you have to start from scratch every time. The amount of stress this surgery causes it's patients means that people get even more sick because they can't get the help they need. I've even seen a patient cry on reception because she was so exhausted from trying to get an appointment. Gone are the days where doctor's understood your health as an individual. You just get ten mins to answer the same questions every time. Terrible surgery.

Would give them negative stars if possible. The most useless medical practice in the UK. They never answer the phone even though the receptionists are just sitting literally doing nothing. They turn all patients away if you go in person to book an appointment and ask you to book using phone which they NEVER answer!!!!!!!

1 star is definitely too generous. Been sat trying to get in contact for the past 45 minutes. I have a sick baby and when I went it to see if they would see to him they replied with. Phone tomorrow at 8am like I haven’t already tried for days. Worst doctors about needs shutting down.

I wish I could find another practice near me as Woodroyd is terrible and VERY VERY hard to get through to on the phone as for example its 12.05 and since 9.30 m I have been sitting waiting for a answer for each time after waiting in line for my calls to be answered to get down to the number 1 slot then getting cut off twice, this practice even ignores formal complaints as I made a complaint about Dr Bavington to the practice manager over a year ago and got NO response to my complaint which in my opinion was serious. I had a telephone consultation a couple of weeks ago and the doctor who dealt with it said that she would arrange a appointment for me to get some treatment but I have heard nothing, its so bad because of that practice I cant even leave the house as I cant even use my walking sticks as the pain in my shoulders is so bad

Absolutely the worst GP centre ever, avoid at all costs. They do not answer the phone, it will ring out or they will just cut the phone on you. It takes multiple visits to get them to take you seriously. Cannot believe health professionals are allowed to act like this. Cannot believe the GP receptionists simply do not answer the phone. Who enjoys calling a gp multiple times? Obviously you call in a time of need and to be fobbed off or not taken seriously is absolutely awful. Go elsewhere if you can

If you value your health, do not come here. Put you on hold for 30 minutes and then you're told all appointments have gone for the day. Or they cut your call off without speaking to you. Receptionists think they can diagnose you, absolutely no sympathy, try to rush you off the phone. Needs major improvement

Catastrophic approach, people don't make appointments when they are seriously ill, so they don't care. Everything online only, you can do it online without an answer, the GP does not respond, a happy approach at the reception, you call and they do not pick up, she coughs on people's. Very bad system.

Having been on the phone for 45 minutes 8 15 till just gone 9 was told that there was no appointments and no call backs from the doctor how the he'll are you supposed to see a doctor if you are ill .when you phone up you are poorly then not in 48 hours. Doctors take an oath to do no harm well it's certainly harming me

I want to give zero ..They have no manners to talk. Its my 3rd day I am ringing to book app. Each day line gets busy from 8 to 9 when you manage to get through at 9:30 no app left and they asked you to ring again next morning. I have no idea where to go and why there are surgeries? Every time they said we have no app left go to hospital..

The worse surgery in UK. I went in this morning to make an appointment, was told to phone in as lines are not open .I explained that I am deibetic(insulin) ive got a really bad ear ache and sore throat, I've been on liquids since yesterday as I cannot swallow any food .answer was either phone in or go to the chemist and buy some kind of spray. When I said your service is rubbish,Both receptionists started giggling. Complete joke .rubbish service..

I am so much in pain but the practitioner I saw today was very rude didn’t bother to look at my legs and feet so just to get me off their back told me to lose weight gave me no pain killers for my pain and didn’t listern to me properly saying I’m not listening to her. In future looking to change my gp.

I am delighted to write this glowing 5-star review for Dr. S. Zaman, who has consistently demonstrated exceptional efficiency and dedication in her patient care and consultations. From the very start, it was evident that she genuinely cares about her patients' well-being and takes the time to understand the root causes of their symptoms, rather than merely treating the surface issues. This patient-centric approach sets her apart as a truly outstanding medical professional. Dr. Zaman's ability to identify and address the underlying causes of medical ailments is truly commendable. As a patient, I have always felt heard and respected during my interactions with her. She possesses a remarkable ability to put patients at ease and create a supportive environment, which further enhances the overall experience. Her expertise and commitment to her profession are truly creditworthy. I can confidently say that Dr. Zaman is an exemplary healthcare provider, and I feel fortunate to have received her care. She has left an indelible impression on me as both a patient and an observer. I extend my heartfelt wishes for Dr. Zaman's continuous health and happiness. Her compassionate and efficient approach is undoubtedly a valuable asset to the medical field, and I have no doubt that she will continue to excel in her career, benefiting countless others who seek relief from their medical ailments. In conclusion, I wholeheartedly recommend Dr. S. Zaman to anyone in need of exceptional medical care. Thank you, Dr. Zaman, for your unwavering commitment to your patients' well-being and for leaving a positive impact on those you serve. All the best."

Literally the worst surgery in Bradford id even go for worst surgery in England for 3 weeks straight I’ve not been able to get a appointment with anyone face to face got server pains in my chest and abdominal. Can’t even get throw to them most mornings till 10. When you raise up to them the phone lines are horrible and do not allow you to call for literally most the morning you get told it’s your phone. Seriously if I could get a different doctors I would and if anything happens because if my chest and stomach pains I’m gunna blame them

I can't begin to tell you about this practice it is an absolute shambles I would need a couple of hours to get through what is wrong I've had enough of their incompetence & doing everything on line ,I've just changed doctors gone to another practice

I am diabetic patient and i went this gp regarding that. But the appointment i got was late for 2 or 3 times. All the staffs behaved a rude way including the doctors. They are not treating as a patient, not a lovable approach.

Never answer their phones and poor service in general. They do not care about anyone's health. I would love if they got treated the same. Would give this 0 stars in possible. They actually need shutting down or staff replaced. Incompetent is an understatement.

This medical centre is a absolute joke they don’t answer there phone it’s a dead line half off the time and they cannot be bothered to answer phone they need to sort this out I have rang them 106 times no answer I rang the health visitor up to get them to ring me they don’t bother but when there dad rings they ring with in 20 mins this is not a medical centre this is a death centre

Like everyone else on here I would rate this practice minus 5. The support staff arw an absolute disgrace. The GP's must not be concerned about patient feedback because if they did they would improve their service. Impossible to get an appountment and support staff are rude, inconsiderate and think they are medically qualified. Join this practice and expect zero service.

Although we sometimes have to wait in line for the phone to be answered that is the same as any surgery but would like to say that having recently had some health problems my treatment by all the staff at Woodroyd Health Centre, has been second to none.

The most horrific experience of my life. Absolutely illiterate, arrogant, rude members of staff at the reception. This surgery seriously needs to provide some training on their disgraceful members of staff.

There is something not right. GP's are issuing sick notes for the people which are just pretending that they are ill ( I know at least 12 people) but they wouldn't help you if you really need it. It leads me to question myself it is incompetency or money in the pocket?

Basic medical centre providing GP practices and various clinics. GP reception staff particularly unhelpful and a not very caring attitude towards customers.

Hello management of kensington parnership I am just explain you what happend there My wife have a oppintment with doctor at 11.45 am we been there all the way from bd8 ,we reach there at 11.51 only 6 minutes over due to road works allaround in the bradford,dr refuse to see her,only 6 minuets late we are,but last time we reach on time and then dr call us after 20 minutes of the time of oppointment.you know thing is our time is not important but the otherway them time is quality time for them,i am very disappointed

Woodroyd Medical Centre don't deserve even 1single star I been trying 3days in arrow to get appointment on the phone they phone line is constantly busy so I walked in there and 2 staff on the desk their said to me that I can make appointment that I have to ring them to make appointment so I asked them how is possible to reach you on the phone if it's all the time busy .bu