1/5 C M. 6 months ago on Google
I
recently
visited
Cafe
Volan
and
I
must
say
that
my
experience
was
nothing
short
of
disappointing.
The
owner,
an
older
gentleman
with
grey
hair
and
glasses,
displayed
a
level
of
rudeness
and
disrespect
that
left
me
feeling
incredibly
uncomfortable.
From
the
moment
I
stepped
foot
inside
the
shop,
I
felt
unwelcome.
The
owner,
who
seemed
to
take
it
upon
himself
to
personally
monitor
every
customer's
actions,
made
it
abundantly
clear
that
I
needed
to
purchase
something
every
hour
I
spent
there.
This
policy,
while
understandable
to
a
certain
extent,
was
enforced
in
such
an
aggressive
manner
that
it
made
me
question
my
decision
to
even
stay.
Not
only
was
the
owner's
behavior
off-putting,
but
his
overall
demeanor
was
quite
unsettling.
He
appeared
to
have
a
knack
for
making
customers
feel
like
they
were
intruding
on
his
personal
space,
as
if
we
were
nuisances
rather
than
paying
patrons.
His
condescending
tone
and
dismissive
attitude
towards
inquiries
or
requests
only
added
to
the
unpleasant
experience.
Additionally,
the
owner's
lack
of
basic
courtesy
was
truly
astonishing.
Instead
of
providing
a
pleasant
and
welcoming
atmosphere,
he
seemed
to
thrive
on
making
customers
uncomfortable.
It's
truly
disheartening
when
a
simple
visit
to
a
coffee
shop
becomes
a
source
of
stress
and
unease.
Given
the
numerous
coffee
shops
and
cafes
available
in
the
area,
I
would
highly
recommend
exploring
other
options
before
considering
Cafe
Volan.
The
negative
encounter
I
had
with
the
owner
overshadowed
any
potential
positives
that
the
establishment
may
have
had,
leaving
me
with
a
sour
taste
in
my
mouth
-
both
figuratively
and
literally.
In
conclusion,
my
visit
to
Cafe
Volan
was
marred
by
the
rude
and
disrespectful
behavior
of
the
owner.
I
sincerely
hope
that
he
reevaluates
his
approach
towards
customer
service,
as
it
is
essential
for
any
business
to
foster
an
environment
of
respect
and
hospitality.
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