Chick-fil-A image

Chick-fil-A

Restaurant Fast food restaurant Breakfast restaurant Family restaurant Catering service Chicken restaurant Delivery service

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides. People often mention chicken, order, line, ordered, minutes, time, sandwich, Chick-fil-, fast, drive,


Address

1740 W Loop 281, Longview, TX 75604

Website

www.chick-fil-a.com

Contact

(903) 295-6633

Price rating

$ $$$

Rating on Google Maps

4.60 (2.5K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: chicken (18) order (17) line (11) ordered (10) minutes (10) time (10) sandwich (8) Chick-fil- (7) fast (7) drive (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Jessica M. 11 months ago on Google
    Sold my truck but said I needed extra money on the offer he made so I could eat. Got the grilled chicken deluxe and a child's meal of chk nuggets. Came home fell asleep with my chk deluxe in my hand so my dog ate very well that night. Food seemed to be very blah tho.
    1 person found this review helpful 👍

  • 5/5 Walter & Valerie V. 1 year ago on Google
    Have not been in a while. But it was good had the spicy chicken burrito meal.
    1 person found this review helpful 👍

  • 1/5 Ruston & Tana B. 2 years ago on Google
    This restaurant has gone from 5 stars to 1 star. They built two lanes in the drive through and they are slower now than when they had only one. I ordered online and when I arrived I still waited 15 minutes. I arrived at 6:30 pm and was informed they ran out of chicken strips. This has happened to me twice. How does that happen? I can’t imagine the upper management has not received multiple complaints. They have lost my business at this location.
    1 person found this review helpful 👍

  • 1/5 Mayra T. 1 year ago on Google
    I love chick-fil-a but this one has been doing us all wrong. We ordered breakfast about a week ago we ordered breakfast meals but they only gave us the drinks and chicken biscuits. Today we ordered lunch meals and when we got there we got the whole order wrong so we went back and they gave us a look like we did it wrong whenever we ordered online so therefore they gave us the wrong one. And the Medium Mac & cheese we ordered wasn’t even a medium it was less than small.
    1 person found this review helpful 👍

  • 2/5 Brandon B. 6 months ago on Google
    The atmosphere from the jump was a little off. I waited 30 minutes for my food. Once I was handed the food, the lady double checked it and it still wasn’t all there. I didn’t get none of my sauces or none of my entrees. My drinks were messed up, both my coffee didn’t have the syrup or the creamer. Once I went inside I was greeted by multiple associates, but the lady who helped me had a little attitude and it just didn’t feel Welcomed.
    1 person found this review helpful 👍

  • 5/5 Winona W. 1 year ago on Google
    I don't know how anyone could get nicer than a Chick-fil-A server!! I find myself saying thank you and your welcome when the gestures are not even appropriate. And in most cases a drive through line more than 3 cars deep(Sonic) I will pass but at Chick-fil-A 20 car line ,(2 min from work) and trending 5 minutes to work I will pull in knowing I will still be there on time.

  • 4/5 Joe P. 1 year ago on Google
    I haven't been to a Chick-fil-A since my son was little and liked to play on the equipment. The play area was still there, but my teenage son wasn't interested for some reason. The portions are about half the size of other fast food restaurants. Maybe that is because they use better ingredients. I got a 12 piece grilled chicken item from their menu, and what I received looked like a heated container of precooked meat that was shipped to the store.

  • 4/5 Steve R. 1 year ago on Google
    Not the best Chick-fil-A I've been to. The #1 sandwich I have had multiple times at this location, and I have been disappointed with it almost every time. The chicken on the sandwich is smaller and not as juicy as I have had at other locations.

  • 5/5 Dusty (. 1 year ago on Google
    I'm addicted. The chicken is great 99/100 times. The sauces are especially good. Good price point for fast food.

  • 5/5 Lola J. 1 year ago on Google
    Always fast service, we never have to wait to long once we order. The only chick-fil-a with a playground which is great for my kids.

  • 4/5 Stephanie S. 1 year ago on Google
    Service in drive thru great. Order was correct. Muffin on the breakfast sandwich was hard. Everything else was good

  • 3/5 Shlonda J. 9 months ago on Google
    I usually love visiting here, but this visit was a huge disappointment. They dropped the ball on this visit. I ordered a chicken deluxe sandwich without cheese, but unfortunately when I got home all I had was a bunch, chicken, and 2 pickles; it was supposed to have lettuce and tomatoes on it. 😀 My husband's sandwich was the same way. It's been awhile but the quality wasn't there on this visit. The batter was sweet (didn't like that), the lemonade was watered down and not tart as it usually is, and my waffle fries would've been the win, but they only gave me a few waffle fries on top and basically crumbs at the bottom. 😀 I called and spoke with Brendon who said he was a manager, and he put me in the system to get a remake free of charge, but I haven't returned yet (didn't care for sweet tasting batter).🤷🏽‍♀️He was super courteous and professional as well as soft spoken; I appreciate that.

  • 1/5 William B. 9 months ago on Google
    The last 3 times I have gone I’ve had a terrible experience. The first time only one lane was open in the drive thru which is fine and I waited in line for about 20 minutes. After 20 minutes I was about half way though line. Then the “brilliant” staff decided to open up the second lane. They told the car after me to go in the second lane and all the cars after me followed. So I found myself at the back of both lines after waiting for 20 minutes. Overall I was there for over 40 minutes and it was infuriating to see cars that had only been in line for 5-6 minutes get their food before me. The second time I picked up a catering order for my mom. The staff did not have the order prepared and I had to sit and wait for 15-20 minutes for them to prepare it. Which again is fine except for the fact that the catering order is just 60 nuggets thrown into a plastic box. At least 10 people got their food before me, and it’s much more difficult to prepare a drink fries and a meal than a chicken basket catering order that was made hours before hand online. The third time I order a chicken sandwich and had to pull past the drive thru to wait on my meal. It wasn’t a special order just a normal chicken sandwich. Many people behind me got their food while I was waiting. I’m not sure what they were ordering that was so much quicker than a best seller sandwich.

  • 5/5 Mikey Rad (Master R. 9 months ago on Google
    I love everything about Chick-fil-A. Always has a friendly staff with fast and efficient work ethics. I love the simplicity of the menu! Overall I don’t have anything bad to say about this Chick-fil-A. Very clean, professional staff, and very courteous.

  • 3/5 D&S F. 9 months ago on Google
    False representation of food on the wall menu. First time visit. Ordered 8 piece grilled chicken nuggets. On the screen they represented them as the size of regular chicken nuggets with a medium size sauce bowl. Nuggets were the size of my thumbnail. Pointed it out to manager and he said "I know" and gave me another 8 for free. I left there still hungry after eating 16 baby nuggets

  • 4/5 Becky O. 6 months ago on Google
    Slowwww!! Drive thru line was long so it looked like a shorter wait inside...WRONG. WAITED ABOUT 25 MIN ON FRIES AND SWEET TEA.

  • 5/5 Christopher R. 7 months ago on Google
    Store in person is great. However the app remove the ability to give special instructions so for people like me that need things removed, like cheese from the wrap, from my order that does not help me.

  • 3/5 daquavion P. 1 year ago on Google
    Paid for a large fry was given old soggy fries that look & taste like they had been re-dipped in grease after waiting a long time for my food.

  • 4/5 J S. 1 year ago on Google
    This place would be perfect if I didn't have to wait or stand in line to refill my drink. Put a machine to let me get my own refills.

  • 5/5 Chelsey H. 1 year ago on Google
    Workers are always friendly and we get through the drive thru fairly quickly. Food is always fresh and how we order it.

  • 5/5 Charity B. 1 year ago on Google
    I feel like the drive-thru has gotten worse since they've updated it. There were several cars behind us that got their food before us and still had to wait because we were waiting on our food.

  • 4/5 Stephanie G. 1 year ago on Google
    The food and service is always excellent, however I beg of you to consider enforcing the the play room rules as Toddlers 3 and under!! The older children make is very dangerous for the toddlers.

  • 2/5 Shaunta N. 1 year ago on Google
    The last few times I have went seems as if service had been extremely slow, order on the app and still end up waiting a long time for my order. Love the new spicy grilled chicken deluxe but wish the bun was toasted

  • 1/5 Sondra S. 1 year ago on Google
    This place is just pathetic. Wanted fresh food, didn't get it. They forgot my salad and wanted to argue about it. I'm not going to over pay for chicken nor will we argue about not getting something we ordered. You have one job!

  • 1/5 G 1 year ago on Google
    See the speeding delivery driver at the red light, I asked to roll the window down… I said “that’s a really respectable company you work for”. Her response “and? What’s your point , what are you saying” deliver driver #8 today was a bad day I I understand but their are people tring to build a great brand and ma’am, you ain’t it. Fix it chick

  • 1/5 kigo 1 year ago on Google
    ordered breakfast on the app at 10am, pull up at 10:15 for there to be a note on the door that says they’re open at 10:30am. there was no indication of this on the app or online to my knowledge. go inside at 10:30 and they just refunded me instead of making my food. waste of time and could’ve been avoided if the app had made anyone aware that they were not serving breakfast today. inconvenienced a lot of people

  • 5/5 Marcy R. S. 1 year ago on Google
    I always love Chick-fil-A! The people taking my order were extremely kind. And the restaurant made it easy to order and get my food even at such a busy time.

  • 4/5 Carol J. 1 year ago on Google
    Very nice take out line. Excellent staff and very polite and pleasant. Food was fast. Brought to car. No salt and pepper after asking for it in the order line.. Put a little damper on potatoes and chicken. Still, we enjoyed and admire the operation. Potatoes were nice. Tea was over brewed. Thanks.

  • 5/5 Jean H. 1 year ago on Google
    This restaurant was neat and clean. My husband and I came here during lunch and there were lots of folks in line. The line moved very quickly and less than 5 minutes after we ordered, we received our meal. The food was hot and delicious. It was delivered by a smiling woman who made sure our order was correct! We will be back!

  • 5/5 Ameriya H. 2 years ago on Google
    I'd never eaten chick fil-a until a few months ago and before that I didn't get the hype but the food is actually really good and I love that it's real chicken! You don't get that very often with other fast food places. They've never gotten my order wrong (except for today but they only forgot two sauces which is totally fine) and they're always so respectful and kind. One of my favorite fast food places by far!!!


Call (903) 295-6633 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through

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