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Eatalia Restaurant image

Eatalia Restaurant

Restaurant โ€ข Italian restaurant

๐Ÿ˜ The place wasn't crowded at all. We got enough space to sit and eat. Although the kids playground was very loud since it's not a big restaurant and it's not separated by anything. The food itself was okay but not too great. The pizza was almost cold and the pasta isn't very well spiced. Had to add l... People often mention service, staff, good, time, kids, pizza, nice, great, hour, play,


Address

Helicon Heights, Bloemfontein, 9301, South Africa

Website

www.eatalia.co.za

Contact

+27 51 433 1235

Price rating

$$ $$

Rating on Google Maps

3.70 (410 reviews)

Open on Google Maps

Working Hours

  • .: Hide open hours for the week

Featured Reviews


Frequently mentioned in reviews: service (19) staff (12) good (10) time (9) kids (8) pizza (8) nice (7) great (6) hour (6) play (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Melanie M. 2 years ago on Google
    The place wasn't crowded at all. We got enough space to sit and eat. Although the kids playground was very loud since it's not a big restaurant and it's not separated by anything. The food itself was okay but not too great. The pizza was almost cold and the pasta isn't very well spiced. Had to add lots of salt, pepper and garlic to it for some taste. The staff was very friendly but also took long to bring drinks and food.
    2 people found this review helpful ๐Ÿ‘

  • 2/5 Anรฉ van D. 4 years ago on Google
    For the second time, the service was very poor. We waited an hour ten minutes for three standard pizzas to be served. No one ever asked if we needed something or whether or not we were satisfied with our food.. the food is quite expensive as well. The pizzas were delicious, though.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Veronica van S. 10 months ago on Google
    Not welcoming at all. The staff and their discussions are far more important than the clients, waited long to place our order and for our order to come. Restaurant was not even busy at the time.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Adriaan S. 1 year ago on Google
    Very unprofessional staff. Pour service and no sense of service from the staff at all. Disappointed in the quality of the food, at R155 for a bowl of pasta you would think it would taste better. Most of the staff sits in the corner by the desk and chats or eats food from other restaurants.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Estรฉ van T. 1 year ago on Google
    We came in @ 14:00 on a Sunday, very quiet but still we only were only able to order 1x drink and our starters... an hour and a half in we got our starters, but with dirty tables surrourding us we didn't have much of an appetite. After my daughter bumped her head REALLY hard on the unprotected playroom steel bars which they are supposedto climbed through, we decided to rather ask for the bill and leave without ordering mains. Ps, when we left @ 15:45 the tables surrounding us was STILL not CLEARED with only 5 tables to serve at that time it seamed possible to be cleared right? Obviously cleanliness isn't high on the priority list at your restaurant.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Elliemae W. 2 years ago on Google
    Newly renovated, nice vibe and good service. Prices are fair, nice place to take your small kids as well as it has a nice play area and activities for the little ones.
    1 person found this review helpful ๐Ÿ‘

  • 2/5 Nicolene D. 1 year ago on Google
    Orders completely wrong, only seen that when arriving at home. Asked for Veggies with the Steak and what did i get was Chips. Steak wasnโ€™t even right. First and last time you seen me

  • 3/5 yolande a. 7 months ago on Google
    What a disappointment. We eat out at your restaurant regularly, but the service was BAD tonight. We waited almost 45min for our starters and almost 1hour for our mains. I asked the waiter twice how long is the food going to be and she replied I don't know. There were 6 small tables. Two other tables also complained about the service and food. One table walked out and went to KFC. The manager was nowhere, the waiters was clueless. If this is the current service then I won't visit again.

  • 1/5 Sumari F. 5 months ago on Google
    This place was always so nice to come to! And now it is SHOCKING! The service is really bad and the food takes forever to come! Wouldnโ€™t recommend coming here anymore

  • 1/5 Ilse N. 7 months ago on Google
    Oh, and let's not forget about the service. The waitstaff here seemed to be running on some sort of bizarre schedule that only they were aware of. After waiting for what felt like an eternity, I finally managed to flag down a waitress who seemed like she'd rather be anywhere else than serving me. The cherry on top was when she dramatically sighed and rolled her eyes after my tenth request for a refill of water.Who knew hydration was such an inconvenience? The service. Yes. That you can ask the waiters. If they know what that means? They know about the waiting part.

  • 5/5 Davey W. 3 months ago on Google New
    Wood fire pizza always good

  • 5/5 PanGii R. 9 months ago on Google
    The food is alright, you know. It's good. But the service and the play area are really top tier. My Kid always naps in the car on the way home after a good hour or two at this place. The staff is super friendly, as well. It's just a really good place to relax with your little one.

  • 2/5 Chrissie van G. 1 year ago on Google
    Love eatalia for dinners, but breakfast was a big let down! Cappuccino was weak and made wrong, egg-whites still runny on a medium poach and muffin spongy. Bacon and chips were really crunchy and good tho! They have a nice kids play area too, will return for another shot, maybe a lunch.

  • 5/5 Chiedza L. 11 months ago on Google
    Had a beautiful experience with my mother. The kitchen manager Ausi Kgadi attended to us, (some waiters were on lunch)she guaranteed us excellent service no matter the time of day. She was friendly as ever and ensured that we had a pleasant experience. The food was amazing and filling, IT WAS WORTH EVERY CENT. I look forward to trying out their breakfast menu.

  • 3/5 Brigitta T. 10 months ago on Google
    We ordered the special offer - traditional pizza with a bottle of wine. The pizza (hawaii) was OK (***), wine was letโ€™s say drinkable (low-middle quality***). We ordered a Coca and received 1hour later with our bill ๐Ÿ˜… So, what can I say about the service (**)?

  • 5/5 Lee N. 11 months ago on Google
    Food was great, we had a great time. Kids play area great for kids

  • 2/5 Joseph C. 1 year ago on Google
    Stopped with breakfast with colleagues. Staff were friendly but service was slow. Took a while to make 5 small meals. When food eventually arrived, it was ok. Will maybe try it another time and have something else besides breakfast.

  • 3/5 Nkhahiseng M. 1 year ago on Google
    I'm pleased at the service the staff gives 100%! The food is awesome. I gave them a 3 because as I'm sitting here eating with my family, the owner's wife is busy changing her baby's nappy on the serving table in front of all of us! So disgusted!

  • 3/5 Kerry B. 2 years ago on Google
    Lovely thin base pizzas! Our one pizza was a bit saucy, Margarita was the better one of what weโ€™ve ordered there so far. They have a nice craft section for kids though!

  • 4/5 Mokgosi K. 1 year ago on Google
    It's very tense watching the kids play and some parents you can observe that it's uncomfortable meaning the person watching the kids is put on the spot...I had a pasta which was really nice and my wife has a burger which she feels that it could have been tastier. Food took long to come too! I'm sure that can improve

  • 5/5 Nikola L. 1 year ago on Google
    The best pizza and spaghetti bolonaise that i ever tasted. Their drinks are first class and kitchen is well run. Great atmosphere at Eatalia Restuarant.

  • 5/5 Justin R. 1 year ago on Google
    Weโ€™re passing through Bloem from Johannesburg, en route to Cape Town. We selected Eatalia on Mr Delivery by chance and what a stroke of luck. Delicious, generous portions and so affordable - especially considering what you get. Fresh, tasty food. Highly recommended!

  • 1/5 Nobesuthu G. 1 year ago on Google
    The service from staff is great. But the food is horrible. The meat we ordered was dry. The taste was displeasing.

  • 3/5 Mpho S. 2 years ago on Google
    Maybe it's the name that threw me off, but with a name like EATALIA๐Ÿ˜๐Ÿคค๐Ÿฅณ, I expected an out of Italy experience...or at least as close to it as I can get from across the Mediterranean! Instead, what I got was a not-so-far-from-a-Dr-Oetker-frozen-pizza experience.๐Ÿ™†๐Ÿฟโ€โ™€๏ธ๐Ÿ‘€ I deliberately ordered the Blue cheese pizza to experience as much taste stimulus as could be garnered from baked dough and savoury toppings, but it turned out to be quite underwhelming. The one cool thing about the restaurant is the kiddies arts and crafts section called Craftalia. Kids can paint clay and wooden sculptures, as well as pencil cases and pillow cases. Service was good and the restaurant is fairly priced.

  • 3/5 R V. 1 year ago on Google
    Nice play area for kids, food is also good. Unfortunately they are almost always understaffed, and most of the staff are quite unfriendly. They staff members who have been working there a long time are a treat and and makes up for their fellow employees behaviour. Will continue to go back as the food is consistently good.

  • 2/5 Esta C. 1 year ago on Google
    The initial service was good and friendly, the pizza was great. We had problems with little flies circling our food, which caught up with our irritation levels. On top of that, staff members were taking stock right next to our table, and talking so loudly, that we could not hear each other. We did not finish our food, and rather left in a hurry because of flies and noisy staff.

  • 1/5 Bianca V. 1 year ago on Google
    Absolutely bad service. We waited an hour for our food and we got the wrong order. Our waiter ignored us the entire time and after we ate another employee gave us the bill without us even asking for it. They didn't ask us if we would like anything else. It was a bad experience.

  • 1/5 Chesley s. 1 year ago on Google
    Bad service, was seated for more that 10min and the waiters and manager walks pass our table to sit at another table chatting up a storm. No one offered us drinks and when we got up they only wanted to assist. They will never see me again and I will not recomend my friends to go and eat there.


Call +27 51 433 1235 Open on Google Maps

Amenities


  • Payments
    • โœ“๏ธ Credit cards
  • Offerings
    • โœ“๏ธ Beer
    • โœ“๏ธ Wine
    • โœ“๏ธ Coffee
    • โœ“๏ธ Alcohol
    • โœ“๏ธ Cocktails
    • โœ“๏ธ Hard liquor
    • โœ“๏ธ Small plates
    • โœ“๏ธ Healthy options
    • โœ“๏ธ Vegetarian options
  • Accessibility
    • โœ“๏ธ Wheelchair accessible seating
    • โœ“๏ธ Wheelchair accessible entrance
    • โœ“๏ธ Wheelchair accessible restroom
    • โœ“๏ธ Wheelchair accessible parking lot
  • Dining options
    • โœ“๏ธ Lunch
    • โœ“๏ธ Brunch
    • โœ“๏ธ Dinner
    • โœ“๏ธ Dessert
    • โœ“๏ธ Breakfast
  • Service options
    • โœ“๏ธ Dine-in
    • โœ“๏ธ Takeout
    • โœ“๏ธ Delivery

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