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Trattorian Artisan Food image

Trattorian Artisan Food

Restaurant

🫤 Nice food, but the staff? Oh boy the staff. Let's play a game. What do you do if you make a mistake on a customer's order? A. You apologize, go back and get the right order for them Or B. Blame the customer and have a go at them to their face, because clearly they are responsible for YOUR mistake.... People often mention good, staff, service, nice, restaurant, pasta, time, dishes, great, minutes,


Address

Strada Apollonia Hirscher 12, Brașov 500015, Romania

Website

www.trattorian.ro

Contact

+40 772 222 555

Price rating

$$ $$

Rating on Google Maps

4.50 (1.7K reviews)

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Working Hours

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Featured Reviews


Frequently mentioned in reviews: good (29) staff (23) service (20) nice (18) restaurant (14) pasta (12) time (11) dishes (11) great (11) minutes (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Catalin D. 4 years ago on Google • 311 reviews
    The food is just Madness. I had the mussels and my wife had the octopus. Just delicious, some of the best food ever... The French fries are Homemade (something quite rare). They have outside seating and accept credit cards. The place is quite full, so... make reservations. The staff is helpful. The waiting time was about 30 minutes, worth every second.
    2 people found this review helpful 👍

  • 2/5 Andrei B. 6 months ago on Google • 102 reviews
    Nice food, but the staff? Oh boy the staff. Let's play a game. What do you do if you make a mistake on a customer's order? A. You apologize, go back and get the right order for them Or B. Blame the customer and have a go at them to their face, because clearly they are responsible for YOUR mistake. Considering the two star review, I'll give you one guess as to which approach the staff here have used. Story time: visited Brașov with three other people, and decided to dine here as the place has good reviews and a large variety of dishes to choose from. We sat down, and since the menu was quite expansive and my friends didn't know much about the local dishes, we needed some time to order. The first server comes around and we ask for 5 more minutes. They show up again not 30 seconds later, to which we say the same thing, that we just need 5 more minutes. More than 10 minutes passed, with no one coming to serve us, so I went inside to say we were ready to order, as I figured they were just giving us more time. The supervisor says to me "I already sent someone 2 or 3 times and you didn't order!" Ohhh kay? That was a bit rude but whatever. A waitress who seemed really nice at first, came around and took our orders. None of my friends speak Romanian, and even though the waitress spoke English, I helped translate for them out of politeness. Among other things, we asked for one small sparkling water, and one large regular water. When she brought the drinks, she mixed the bottles bringing plain instead of sparkling water and vice versa. When she returned with the right things, she said to me something along the lines of: "From now on let me speak to the others, because you created confusion. I speak English too, you know." From her tone and the words she used it was clear she was blaming me for her mistake. Minutes later the supervisor comes around with some food, and as he was serving the plates, he accidentally hit me in the eye with one of them. He says "I'm sorry, but you turned your head into the plate". Right. Keep in mind I didn't even challenge him or complain, I just stayed quiet but he really felt the need to point out it was my fault. We had ordered our food with 3 Truffle Mashed Potatoes as a side, which never arrived. I still lament the loss of my glorious mashed potatoes. After having the food with no sides, we felt full and decided not to inquire about the sides, since we'd probably be blamed for that too. When the waitress brought the bill they were on there, to which I explained they never arrived. She was visibly annoyed as she went back to change the bill, and when she returned, guess what, IT WAS MY FAULT FOR THIS MISTAKE TOO! She says "why didn't you say anything about the sides, now you got me in trouble". Oh I don't know, is it because you were rude af and I didn't want to deal with you? Food was getting cold so we just ate it as it was. I'm sure her supervisor gave her a lot of grief for what were simple mistakes on a busy Saturday night, which accounted for some of her anger. It seems like a very toxic place to work in. Nevertheless, It's not acceptable to treat a customer like this, especially considering the steep prices we pay. At least the food was pretty good, and the location/atmosphere of the restaurant was also very nice. Looking at the reviews it seems most people had a great time here, and we are probably the exception, not the norm. Nevertheless, I am never coming back here again.
    3 people found this review helpful 👍

  • 5/5 Raul-David L. 4 years ago on Google
    The place is located in the old centre so if you make a reservation is better to think in advance where to park your car. The welcome is nice, they have well trained staff and ready to give you all the info about the food. The taste of the food was delicious and fresh. Prices are medium. I recommend it. Enjoy!
    3 people found this review helpful 👍

  • 1/5 J H. 4 years ago on Google
    Terrible service! We had to wait 50 minutes to order drinks even though the restaurant was just half full. We asked the waiter for a wine recommendation and he just told us to take the most expensive one. After we had the drinks we had to wait another 30 minutes to order our food. The ordered Bruschetta was served very fast. Unfortunately the bread was black, as you can see at the picture. After the starter we had to wait another 40 minutes to get our pasta. We helped out our neighbor table with silverware because the waiter wasn’t able to bring them a fork and a knife for about 3 minutes after they served them their food.
    3 people found this review helpful 👍

  • 5/5 Dragoș V. 9 months ago on Google • 305 reviews
    Review for mid of June 2023, a Sunday: Came in around 13:30, with no prior reservation. Seated was available inside immediately, service was fast, staff was friendly. Payment accepted by card also contactless or tap to pay. Tips may be included with the card payment. Serving plates/size are quite large, adult & kid could eat from 1 serving (Chicken Parmigiano) and staff brought an additional plate. I really liked the atmosphere, the design together with the music played and sound level. Would definitely return here.
    1 person found this review helpful 👍

  • 4/5 Anca E. 1 year ago on Google
    The food it is so delicious and soooo good! I recommend their sandviches and bruschetta. Its cozy, event if is quite close to the city center of Brasov.
    2 people found this review helpful 👍

  • 5/5 Alexandru G. 1 year ago on Google
    Great service and amazing food. The desserts were excellent too🤌🏻. Also, great prices!
    2 people found this review helpful 👍

  • 5/5 Marina M. 5 years ago on Google
    Delicious. Kitchen is open all day. Had to sit outside because the smell inside was a strange fragrance or cleaning product. Very pretty inside and out. Lovely service too. Amazing vegetable soup with pork!! Great wine selection. Nice entrecôte steak but a tiny bit bland. Not sure if they are grass fed or not. Lovely place. 100 RON for a litre of water, a glass of wine, soup, steak and a side of rosemary potatoes.
    2 people found this review helpful 👍

  • 1/5 Veronika V. 10 months ago on Google • 78 reviews
    We came to this restaurant for the first time. The food and wine was good. But the service was disgusting. We wanted to stay and order a bottle of wine, but we were already kicked out ... at first they told us no, and then they thought and offered to move us and sit at the bar. We also waited a very long time for the bill!
    1 person found this review helpful 👍

  • 5/5 askim1903 6 months ago on Google • 77 reviews
    Nice place, nice worker and good food. I definitely recommend this place. The waiter was so friendly as well. She answered all our questions. The food was really good.
    1 person found this review helpful 👍

  • 1/5 Bianca C. 9 months ago on Google • 38 reviews
    Food took one hour to come to the table. Other customers were leaving. Food was alright, the salad was tasty. Pasta was ok. The waiter had an attitude and pulled faces at us when we wanted to make an adjustment our food item (such as don't put truffle oil on the pasta). Not a good experience. Maybe an operational issue or low staff issue in the kitchen.
    1 person found this review helpful 👍

  • 3/5 R M. 8 months ago on Google • 232 reviews
    We are always conscious about where to eat in a touristy spot. The menu looked good and we ordered the spaghetti and squid ink pasta and both dishes were nice.

  • 5/5 Catalin O. 4 years ago on Google
    Very good food. Dog friendly
    1 person found this review helpful 👍

  • 5/5 Octavian B. 1 year ago on Google
    More than just perfect: right atmosphere, excellent cuisine, and the right, pleasant music.
    1 person found this review helpful 👍

  • 4/5 Gabriel B. 4 years ago on Google
    (Translated by Google) Raw prosciutto pizza is delicious ... and desserts ... hmmm !!! (Original) Pizza prosciutto crudo este delicioasa...si deserturile...hmmm!!!
    1 person found this review helpful 👍

  • 4/5 Teodoryza 5 years ago on Google
    The dishes were delicious, I was surprised actually of the quality of the products they use. The staff is friendly and welcoming The only downside is that in the restaurant there is a smell of room fragrance, for me it was a bit too much.
    1 person found this review helpful 👍

  • 5/5 Guy L. 9 months ago on Google • 78 reviews
    Best Hamburger in Romania (so far). Very very friendly people. They where so nice and hospitable to there gusts. The pasta was excellent and even the French fries was fantastic. We really enjoyed.

  • 4/5 Clinica de M. 3 months ago on Google • 15 reviews New
    The food was fantastic, but the service was a letdown. We waited over 20 minutes for our drinks and we had to go to the bar and inquire about our drinks. Despite the pleasant atmosphere, the service glitch needs attention. Consider reevaluating staff or improving their compensation.

  • 2/5 Jonathan T. 2 years ago on Google
    Not a great experience. The carbonara was so over salted it became inedible. The soup, no salt. Focaccia was very nice as was the circus beer. Atmosphere also pleasant. However the waitress got alot incorrect about the menu and didnt care about the mediocrity of the food.

  • 5/5 Andreea R. 4 years ago on Google
    (Translated by Google) Chicken breast and lava cake are delicious (Original) Pieptul de rata si lava cake sunt delicioase

  • 5/5 Or H. 1 year ago on Google
    Very tasty. Amazing dinner. We ordered pasta, burgers, appetizers and desserts. Everything was 10 out of 10. Price is for everyone. But I think this place run till 22:00 because the waiter told us we should order quick and google misleading. But very friendly.

  • 4/5 Serban D. 1 year ago on Google
    Very tasty food with top ingredients and very good service. On the downside i found it a bit pricy and it took too long to get the food. Disappointed that there were none of the great looking pastas on the menu.

  • 1/5 Ben O. 1 year ago on Google
    Avoid, especially if you are a tourist!!! There are so many other great restaurants in town 1. Food took 1 hour and 20 minutes for two pasta dishes and fried calamari. It was okay but not worth the wait at all. 2. We ordered a cold appetizer that also took 1:20 (it came along with the main course - we could not eat it all together, as we had mostly lost our appetite 3. The server brought the wrong thing 3 times, including one of the main courses, because they didn't ask for clarification. We ate it anyway because we were so hungry 4. They overcharged us for things we didn't order

  • 5/5 Cosmin C. 3 years ago on Google
    (Translated by Google) Beautiful. Friendly staff, good food (Original) Frumos. Personal amabil, mancarea buna

  • 5/5 Maayan M. 5 years ago on Google
    Wow wow wow! Excellent restaurant every dish was mouth watering! Very big dishes! The decoration is beautiful, the staff is friendly and helpful! The price is fair! Will come again!

  • 5/5 Victor V. 4 years ago on Google
    Good food - reasonably priced. They are well organized and I felt welcome every time we came by (even though it's a popular restaurant). Looking forward to our next meet! :)

  • 4/5 Miroslav C. 3 years ago on Google
    (Translated by Google) Even though we were only in the wine bar it was great. Good wine and language barrier were no problem. I highly recommend. (Original) I keď sme boli len vo vinárni bolo to super. Dobré vínko a jazyková bariéra nebol žiaden problém. Vrelo odporúčam.

  • 4/5 Ken W. 6 years ago on Google
    Good service, menu selection, atmosphere and quality of food. The bread on the burger was a little dry but the avocado salad was very tasty. I also recommend the chicken fingers and pizzas. They also have good Romanian wines.

  • 5/5 Giurguvea E. 4 years ago on Google
    (Translated by Google) Good (Original) Bun

  • 5/5 Gabriel P. 4 years ago on Google
    (Translated by Google) Superb decor, tasteful food, faultless service! (Original) Decor superb,mâncare cu gust,servire ireproșabilă!

  • 5/5 Andrei A. 4 years ago on Google
    (Translated by Google) Superlative! (Original) Superlativ !

  • 5/5 Kevin D. 4 years ago on Google
    (Translated by Google) Very cozy, nice location in the old town (Original) Sehr gemütlich, schöne Lage in der Altstadt

  • 5/5 Leo P. 3 years ago on Google
    (Translated by Google) Very beautiful place. Very nice flavors (Original) Πολύ όμορφος χώρος.Πάρα πολύ ωραίες γεύσεις

  • 2/5 shaneequa19 1 year ago on Google
    This restaurant was my favorite before the pandemic, so it warmed my heart to return to this place basking in good food and memories. When there, disappointment from the start. We are placed at a small, cramped table where the person behind me kept moving forward to make room for me. So I move my seat elsewhere, much to my surprise as the waitress bombards me with "I'll push you all evening", not asking if she could help. Incidentally, other people at different tables can be heard complaining about the limited space between tables. When choosing the dishes, the waiter takes away all my joy : we don't have any more this, nor porchetta, tortellini have no meat, pizza on the wood oven no way, foccacia (in an Italian restaurant at 18.30 in the evening) no more, but we gladly offer you toasted bread instead (which they added to the extra bill)..." that I chose a small, extremely expensive plate for 4-5 small pieces of cheese and 4 olives and some salami. Husband's meal : Unsalted frozen potatoes, nothing with taste. The cocktails we got, far too sour, they promised a cheap prosecco - > I left more than half in the glass there. The sadness is due to the missing atmosphere, the sullen hostess, the once lovely now forgotten dishes. Lack of fries with parmesan and garlic, lack of many once beautifully presented dishes on in a tablet and classy wines, lack of elegance and overall charm. I sincerely hope that it will rise again to its former glory and and a better, eager chef willingly to surprise with his cooking skills.

  • 5/5 Bogdan D. 5 years ago on Google
    One of the best italian's dishes in Romania. Italian Chef with great taste and experience. Good and kind waitress.

  • 5/5 Valentin M. 5 years ago on Google
    From the outside you don't imagine what a special design you will find inside. Pizza and pasta was great. The staff was very careful.

  • 5/5 Diana 10 months ago on Google
    Beautiful restaurant, delicious food and friendly staff.

  • 5/5 VanVanessa K. 11 months ago on Google
    Brasov is really a gem of a place to try different cuisines and this restaurant was our favourite Italian place! Very tasty food, big portions and nice atmosphere.

  • 5/5 Cristian L. 5 years ago on Google
    Really good food. Pasta and soup where just perfect. The place is also very nice and so is the staff.

  • 5/5 Iona m. 9 months ago on Google
    My sister and I are real foodies and agreed that this was the best Italian food in Brazov by far. Very reasonably priced for quality of food and service. Outstanding ! We will be back.

  • 5/5 Natalia D. 5 years ago on Google
    This restaurant would be a great place if it wouldn’t take so long to get your food. I’ve been to this place several times and it was always very busy during the day (not to mention how it is in the evening). Despite they clearly see large amount of people coming there every day (I’m now talking about summer-September season - it’s very possible there will be less people later before skiing starts), somehow they were not able to speed up things in the kitchen. The food is really good, wine list is also ok. Deserts are just excellent, and waiters are quite nice. So if you’re not in a hurry, I would recommend to visit this place. Just don’t go there if you’re very hungry, you risk to wait another 40-50 min before you get the first course.

  • 5/5 N. N. 8 months ago on Google
    The food was excellent and very delicious. Everything was incredible! I recommend it to all of the people who visit Braşov.

  • 5/5 Vidar U. 8 months ago on Google
    Very nice place, I ordered the spare ribs, which had an excellent flavor and were cooked to perfection. The meat was tender and fell off the bone effortlessly, and the sauce complemented the dish perfectly. It was a truly delightful dining experience, and I can't wait to come back for more.

  • 5/5 Razvan C. 7 months ago on Google • 11 reviews
    Good food, good portions, and good memories. Even though we've been here only one time, a few months ago, the server knew us immediately. They also have some Italian products you can buy, if you want to.

  • 5/5 Stefan M. 5 years ago on Google
    Great Tasting Experience! The staff could use an improvement indeed but the location is very nicely decorated, the menu is great and the food is extraordinary. Went there the second night- same greqt pasta, the menu was digital, we actually received also a feedback form at the end. I really enjoyed this experience and will visit them every time i pass trough Brasov

  • 4/5 Andreea Cristina M. 4 years ago on Google
    Excellent service and nice decor. Food not that tasty - a big pizza with one tiny anchovy split in two and plenty of conserved artichokes.

  • 3/5 Bogdan L. 4 years ago on Google
    So much overrated. The serving was average at most (waiter opening red wine bottle, served directly in both glasses, dripped on the table and did not bother to clean up). Food (pasta in particular) was almost tasteless and not having taste joint together. Nobody from staff took any action to kindly address a disturbing customer (having a loudly family conversation of whatsapp video); I had to personally ask the lady to stop it, as already several other nearby customers were becoming angry. The design is nice and warm

  • 4/5 Dorel O. 4 years ago on Google
    (Translated by Google) Super good (Original) Super buna

  • 4/5 alexandra i. 4 years ago on Google
    (Translated by Google) Personally ok, the food could have been better (Original) Personal ok, mancarea ar fi putut fi mai buna

  • 5/5 Elena I. 4 years ago on Google
    (Translated by Google) Polite staff! Delicious food! recommend (Original) Personal amabil! Mancare delicioasa! Recomand

  • 5/5 Mia M. 4 years ago on Google
    (Translated by Google) Delicious food (Original) Mâncare delicioasă

  • 5/5 Madalina M. 4 years ago on Google
    Extremely well crafted food with lots of attention to detail.

  • 5/5 Cristina P. 4 years ago on Google
    Excellent service and experience!

  • 5/5 Sebastian B. 4 years ago on Google
    (Translated by Google) Excellent always! (Original) Excelent intotdeauna!

  • 5/5 Florentina D. 4 years ago on Google
    (Translated by Google) Excellent food (Original) Mâncarea excelenta

  • 5/5 Kashvy K. 4 years ago on Google
    (Translated by Google) The best Tiramisu in town! (Original) Cel mai bun Tiramisu din oras !

  • 5/5 Daniela B. 4 years ago on Google
    (Translated by Google) I especially appreciated the very good food and the kindness of the staff! (Original) Am apreciat in mod deosebit mancarea foarte buna si amabilitatea personalului!

  • 4/5 Mihai C. 4 years ago on Google
    Nice place

  • 3/5 iulia B. 4 years ago on Google
    (Translated by Google) The food is no longer what it was, still good, but the service is much worse (Original) Mancarea nu mai e ce era ,inca buna, dar servirea mult mai proasta

  • 5/5 Edit O. 4 years ago on Google
    (Translated by Google) Very pleasant place, cordial service !!! (Original) Nagyon kellemes hely,szívélyes kiszolgàlás!!!

  • 5/5 Olesea U. 4 years ago on Google
    (Translated by Google) Very good service, delicious food (Original) Deservire foarte buna, mancare delicioasa

  • 1/5 Balázs S. 4 years ago on Google
    It is closed.

  • 5/5 Kefa Abu N. 4 years ago on Google
    (Translated by Google) Tasty food! (Original) Mancarea gustoasa!

  • 5/5 Maria lucretia m. 4 years ago on Google
    (Translated by Google) Super atmosphere, bespoke food! (Original) Atmosfera super, mancare pe măsură!

  • 5/5 Alex C. 4 years ago on Google
    Very good food and service ! Prices are above-medium but well justified. Premium quality of everything. I go here everytime with joy.

  • 5/5 martin a. 4 years ago on Google
    (Translated by Google) Delicious food and immediate service! (Original) Mâncare delicioasă și servire imediată!

  • 5/5 stelios i. 4 years ago on Google
    (Translated by Google) Lovely trattoria with beautiful flavors and incredible space. (Original) Υπέροχη trattoria με ώραιες γεύσεις και απίστευτο χώρο .

  • 5/5 Vlad 4 years ago on Google
    Great food and service. The quality of the meals is proven by the fact that it is full all the time, the only way to eat there would be by reservation. Above that, it is definetly worth eating here.

  • 5/5 Oana B. 4 years ago on Google
    (Translated by Google) A nice, quiet place, friendly staff and very good food. An interesting experience. Recommended! (Original) Un local frumos, liniștit, personal amabil și mâncare foarte buna. O experiență interesantă. Recomand!

  • 5/5 radu c. 3 years ago on Google
    Good pasta,great service and good placement

  • 5/5 Tudor A. 4 years ago on Google
    Very tasty food and looks good too.

  • 5/5 Oana-Raluca P. 4 years ago on Google
    Amazing food, nice staff, good prices!

  • 2/5 Sandra L. 4 years ago on Google
    Food was mediocre at best, undercooked pasta and rubbery seafood. But the staff really need to work on their attitude. Firstly, after some argument between them we were told we could sit for two hours max because all the tables were reserved - even though when we had tried calling to make a reservation no one answered the phone. Secondly, our waiter was trying to be sassy but came out as rude and judgemental when we had trouble using the menu which was in Romanian only - even though he knew we did not know the language. Thirdly, the appetisers arrived with no plates to eat them. It wasn't even that busy to excuse this behaviour. Other than that the place has a nice interior, spoiled by two large TV screens that do not fit the ambience at all.

  • 5/5 COSMIN N. 4 years ago on Google
    (Translated by Google) A very beautiful experience! Impeccable decor, neat food, very good and tasty dishes, very good price quality, friendly and attentive staff! Recommended! That means a real restaurant! From me you have 5 * Keep it that way! 👍 (Original) O experiență foarte frumoasa! Decor impecabil, mancare ingrijita, preparate aspectuoase si foarte bune, calitate preț foarte bun, personalul amabil si atent! Recomand! Asta înseamnă un adevarat restaurant! Din partea mea aveti 5* Sa o țineți tot asa! 👍

  • 5/5 Kaan D. 4 years ago on Google
    Everything was perfect. Will definitely go again. If you are going with friends or family remember to reserve your table. As I remember, reservation is also possible online.

  • 5/5 Ovidiu B. 4 years ago on Google
    Nice and cozy restaurant. Very good pizza and pasta. Friendly services. Highly recommended!


Call +40 772 222 555 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✗ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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