Featured Reviews


Frequently mentioned in reviews: pool (14) nice (13) rooms (10) service (9) cold (8) staff (8) restaurant (7) dirty (7) time (7) room (7)
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  • 1/5 carla b. 7 months ago on Google • 47 reviews
    We went to the restaurant for a quick meal before starting our 7 Ladders Canyon hike. I emphasise on the word quick. Yk… like 30min. We ended up spending around 2-2.5h there due to the slow service. Getting our soup and all was ok (nothing special btw) but then they forgot our fries for about 40min and once we got them they were cold (not melted parmesan cheese, weird garlic sauce and no parsley). Anyways, on top of that they had an issue with their payment terminal. It did not work, which is all right if they had at least tried to update us on the matter while fixing it. We would’ve come up with a solution but there was no one to talk to for about an hour. It was just frustrating and disappointing. I missed the opportunity to use the zip line cuz of the whole fiasco which was one my main reasons to go hah. Big no no on my side.
    4 people found this review helpful 👍

  • 1/5 Catalina C. 6 months ago on Google • 10 reviews
    We arrived at the place that seemed pretty abandoned and we got 2 rooms next to a very loud generator that smelled so much like diesel. There was also a lot of smoke smell. The pool was unusable as it was very dirty and didn't seem safe. The rooms were clean but the rest of the compound looked abandoned and dirty, not taken care of. The gardens were also neglected and the service by the manager there was pretty rude. When we informed them that we didn't have any warm water in the rooms they didn't apologize or tried to give an explanation why. Overall, the place is not taken care of and for what we got is completely overpriced. However, some of the stuff was nice (a young girl who tried her best to change our rooms) but the conditions of the place couldn't help it.
    4 people found this review helpful 👍

  • 1/5 Alexandra D. 2 years ago on Google
    The one star is for the hotel location (in the mountains) and nice surroundings (decoration). The missing stars are because of the poor service offered by the weeding planner, Laura Sharabi. Very unprofessional and impolite on her service. I was planning to do a weeding of 100 people (yes, I know, minuscule weeding for Dambu Morii standards), and Laura made me feel like I was wasting her time (even if I made an appointment few days in advance to make sure my presence wasn’t ad hoc). Please avoid making your weeding there, unless you get in the hands of another person.
    4 people found this review helpful 👍

  • 1/5 Viktoriya K. 7 months ago on Google • 10 reviews
    Place is very dirty, everything old and with bad quality. I don’t recommend this place. Unfortunately, our visit was uncomfortable. Nobody near reception, hard to find stuff. Toilets are unsanitary. Not enough umbrellas near the pull.
    3 people found this review helpful 👍

  • 1/5 Mihai L. 7 months ago on Google
    Run as fast as you can, everything regarding this place is false advertisting: food, staff, services, facilities, cleanness all deserve 1* tops. Lucky we didn’t catch fire from the bad electricity wiring!!!!
    3 people found this review helpful 👍

  • 1/5 Mihai C. 2 years ago on Google
    The rooms were definitely not clean enough. When we got there everything seemed to be pretty good, but we went out for a longer evening, returned at about 12:30am and we found one cockroach on the curtain, and I thought it came from the outside or something, so I started searching, and I found 5 more. We packed our bags immediately, checked out, and asked for our money back. We moved to a nearby place that had exceptional reviews on Booking. Thankfully, we didn't have any problems with the hotel's staff, the money-back process was easy and frictionless (though they didn't even ask to see the pictures - does this mean that they were aware of this issue, even if they said they never heard of this?). Having cockroaches is completely unacceptable, not even mentioning the price which is similar to the price for way nicer hotels with spas.
    2 people found this review helpful 👍

  • 1/5 Augustė �. 7 months ago on Google
    I had to keep the room door open, because if it shut I could not open it with the given code. My colleagues and I had food poisoning from food we received. A few of them were hospitalized. Slow service for breakfast, food was often given cold or old.
    2 people found this review helpful 👍

  • 3/5 Razvan C. 4 years ago on Google
    The place has great potential, good location, great ambiance, big garden with lots of green and a big pool. Rooms were clean and tastefully furnished. Food was good and varied. Everything seemed fine for a great stay, until you start interacting with the staff. Most of them are rude, always anoyed, unprepared and even aggressive, totally ruined the experience.
    2 people found this review helpful 👍

  • 3/5 Dragoș V. 9 months ago on Google
    Review for beginning of June 2023, outdoor restaurant area: - compared to 2022, menu is changed, diminished in variety. Taste was ok, nothing spectacular like before. Serving size unrealisticly small compared to asking price. - outdoor terrace area could be better maintained/cleaned. (some chairs were sticky and some had bird poop on them, easile exchanged with others free chairs) - payment accepted by card also contactless or tap to pay. - children playground area is nice, should have better maintenance. - service was quite fast. Don't know if/when I'll return, reading comments of past feedback.
    2 people found this review helpful 👍

  • 1/5 Matthias M. 7 months ago on Google • 6 reviews
    Very beautiful Place, even a Bear was playing in the river next to the garden, but the Manager is just making money, not putting any effort in it. Wooden bridge is nearly breaking. The rooms were not ready and the food is not enough. We came with a group and had to change the whole plan, because there was an other event happening (with loud music till 3 am or later). At beginning there were not enough beds. We were not allowed to take our own drinks there. And the pool was green and uncleaned. Showers were cold and there was no electricy from time to time. The roomlocks are cheap and unsecure, likely from aliexpress. This is just a brief overview what is awaiting you. Just don't go there!
    1 person found this review helpful 👍

  • 5/5 Vlad U. 7 months ago on Google
    The location is on the outskirts of the city with a swimming pool of approximately 25 m open to the general public, a perfect choice on a hot summer day.
    1 person found this review helpful 👍

  • 4/5 Ana 1 year ago on Google
    The place is nice, but a bit expensive I think: 90 lei/adult during weekend. Also, maybe it's just me, but the music was too loud
    1 person found this review helpful 👍

  • 1/5 Paunescu C. 1 year ago on Google
    The food took 1.5 hours for 6 people and it was cold(burgers and grills), missing items, ordered a type of beer and brought us a different beer because they ran out of the one we ordered, without telling us. Very bad services!!! The waiters were super kind, but everything else was extremely bad.
    1 person found this review helpful 👍

  • 5/5 Anca 1 year ago on Google
    We organised a big party for 120 people at the restaurant and we had a great time! The staff are lovely and happy to accommodate anything we needed. There is a very nice outside area where guests can relax if the weather permits it. Would definitely recommend it !
    1 person found this review helpful 👍

  • 5/5 Tudor C. 1 year ago on Google
    WONDERFULL! I loved it here! It is so much grabed it into the nature, the signal dosen't work here but it felt like I was IN the nature. Wonderfull. The service was wonderfull! But the rooms weren't so nice. You could hear you neighbors.

  • 5/5 Katerina K. 1 year ago on Google
    Good restaurant, and very nice place for diner

  • 3/5 Alexandra O. 1 year ago on Google
    Only went to eat, did not stay there. The restaurant did not look good at all, table cloths were dirty. Serving was 'weird', the waiter seemed lile it was the first time serving and he acted awkward. It took a while to get us our drinks, around 15 min. It was cold, the bathroom was broken and the smell was insane. Would not recommend.

  • 5/5 P H K Nadeera De S. 11 months ago on Google
    What a brilliance place.. Everything is perfect. Nice place nice foods nice relax.

  • 5/5 Bogdan L. 1 year ago on Google
    The location is situated between the mountains, with a lovely all-around vista, and a lovely 'tropical-vibes' interior garden, all nicely wrapped by the the picturesque pond, and the quite welcoming pool (suitable for all ages). The patio by the pool is accompanied by a much-welcomed playground, while the bar can provide with a decent selection of cocktails. The rooms have a rustic feel to them, adding to the magic of the mountains, while the food is great; there is a decent amount of variety regarding the options on the menu (and there are options for ovo-lacto-vegetarians as well), but the international cuisine seems to trump a bit the much-desired local foods. All in all, great choice, great place, lovely, and friendly staff, and all issues were quickly solved. The parking space is big, and as a bonus, on Fridays and Saturdays, a DJ will hype up the atmosphere by the pool, should you have the desire to party a bit.

  • 1/5 Sebastian P. 4 years ago on Google
    We were there at 15:50 because the check in was at 16:00. The girl at the reception politely explained and we were ok that there are some issues and that the room is available only from 17:00 onwards and we've checked in at 17:15. Until we were set in the room, there was too late to go to the pool which closes at 18:00. Two days later I went at 11:30 to ask politely to let us check out at 13:00 instead of 12:00 because we wanted to stay at the pool. There was an older guy at the reception who was speaking with a client on the phone and it seemed annoyed that he needed to respond questions and he was looking at me and silently swearing the one he was talking to on the phone. I explained the situation and he said that there is no way we can check out later than 12 because they're expecting guests at 13:30. At the same time he said that it's normal to check after 16:00-16:30 and didn't saw an issue with our check in time. So where is the sense in that? After that, we went to the room, which 2as unlocked by the cleaning lady, I suppose. So with all our belongings, the room was unlocked...nice. We've got the room empty by 12:00 and when I wanted to check out he told me I had to pay for the restaurant, which was not true, because we've paid cash every meal. Eventually he spoke with someone who told him it's fine to not charge me with that bill. The place is nice and has a nice pool and a big place for children to play, but the the service in the last day was awful. If the owner reads this, maybe he can reflect on that.

  • 2/5 Adriana I. 2 years ago on Google
    It doesnt look clean and you cant eat at the hotel’s terrace. You need to go and eat at the pool area, where everything looks dirty and wet (tables, chairs, floor)

  • 3/5 bob 2 years ago on Google
    i ordered some shrimp pasta and it came cold same with some rissoto with shrimp but the spicy sauce was really good tho

  • 2/5 Iulian M. 2 years ago on Google
    Good food, but very cold water, doesn't worth the money paid. The pool was empty on a warm day, very few people enjoyed the cold water, and they claim the pool is heated. Disappointed overall...

  • 4/5 Florian M. 2 years ago on Google
    This place seems more suitable for spring-summer season. A nice pool outside, 4 hot-water traditional tubes, and one sauna. New ATV’s also available. The staff is friendly and polite. The cleaning process could be more accurate, the breakfast is standard-basic. The total investment should be appreciated, although.

  • 1/5 Vali 7 months ago on Google • 2 reviews
    I had the unfortunate experience of staying at this hotel recently, and I feel compelled to share my extremely disappointing and concerning encounter. From start to finish, my stay was marred by a series of troubling incidents that highlight the complete lack of care and professionalism exhibited by this establishment. To begin with, the food served at the hotel's restaurant was not only subpar but also dangerous. A meal consumed by a friend of mine actually led to hospitalization due to food poisoning. It's alarming that the hotel's kitchen staff could be so negligent in preparing and serving food that it would lead to such severe health consequences. This incident alone is a clear indication of the hotel's disregard for the well-being of its guests. Moving on to the hygiene standards, the state of the toilets was nothing short of appalling. This blatant negligence when it comes to basic sanitation is not only unacceptable but also a serious health hazard. What's worse is that the unprofessionalism of the owner trickled down to the entire staff. The owner himself displayed a complete lack of courtesy and customer service skills.He dismissed any concerns with an indifferent attitude, leaving us feeling frustrated and unheard. This level of unprofessional behavior reflects poorly on the entire establishment and tarnishes its reputation. Adding insult to injury, the rooms were unprepared upon my arrival. It was evident that proper cleaning had not taken place, with dirty linens, a lack of toiletries, and a general disarray that made it clear the room had not been properly attended to. This level of neglect is beyond comprehension, especially considering the rates they charge for their accommodations. In conclusion, my experience at this hotel was nothing short of a nightmare. The combination of bad food that resulted in hospitalization, dirty and unsanitary toilets, an unprofessional owner, and rooms that were far from ready showcases a blatant disregard for the comfort and safety of guests. I strongly advise anyone considering a stay at this hotel to think twice and explore other options that prioritize guest well-being and uphold basic standards of hygiene and professionalism.
    5 people found this review helpful 👍


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