2/5 Jennifer R. 1 year ago on Google • 1 review
I
don’t
normally
write
reviews
,but
I
had
to
because
I
thought
the
way
a
situation
was
handled
today
was
very
inappropriate.They
do
have
great
dentist
assitant
crew
and
Hygienist.
I
am
a
student
who
attends
clinical.
I
don’t
live
near
this
dentist
and
I
decided
to
come
here
because
I
was
seeking
a
better
dentist
office.
There
aren’t
many
great
dentist
office
where
I
currently
live.
It
was
mentioned
from
the
receptionist
that
the
Doctors
Availability
was
only
Thursday.
I
did
mention
Thursdays
aren’t
the
best
days
for
me
because
I
do
attend
clinic
and
I’m
there
very
late
and
this
dentist
office
don’t
have
very
late
appointments.
I
am
a
dental
assitant/receptionist
my
self
so
I
understand
how
they
feel
when
a
patient
does
miss
their
appointment
.
In
my
opinion
the
best
action
that
should
have
been
taken
is
to
charge
a
fee
and
it’s
typically
done
in
most
dentist
office.
So
I
did
proceed
to
make
a
second
appointment,
before
I
made
the
appointment
I
wasn’t
sure
and
I
did
mention
to
the
receptionist
that
I’m
not
sure
if
I
should
make
an
appointment
due
to
my
current
situation.
I
was
told
that
it
was
Ok
and
I
can
just
always
reschedule.
I
tried
making
an
appointment
today
because
I
did
have
available
dates
on
my
calendar.
The
receptionist
told
me
that
I
wasn’t
allowed
too.
I
was
told
that
the
computer
was
“
locked
“
which
does
not
actually
happens
&
I
only
can
make
an
appointment
on
the
same
day.
Which
I
thought
wasn’t
fair
because
if
I’m
only
allowed
to
make
a
same
day
appointment
I’ll
only
be
able
to
receive
what
ever
is
available
or
not
available.
Then
the
receptionist
rudely
told
me
to
go
somewhere
else.
She
then
handed
me
the
phone
to
a
Dr.
who
wasn’t
even
the
Dr.
I
was
seeing
and
he
talked
to
me
rudely
just
to
tell
me
that
the
receptionist
was
correct
without
letting
me
have
a
chance
to
speak.
It
was
not
mentioned
until
after
this
scene
that
now
the
Doctor
comes
in
on
Wednesday
and
not
Thursday.
I
felt
that
I
should
have
received
a
warning
before
actually
rescheduling
and
notified
that
I
would
have
a
limited
option
to
scheduling
if
I
wasn’t
able
to
make
it.
It
was
done
completely
unfair
and
it’s
a
disappointment.
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