2/5 Francis S. 1 year ago on Google
This
is
a
rare
time
I
have
felt
compelled
to
write
a
review.
I
am
Canadian,
and
I'm
very
easy
going
about
most
things,
and
I
tip
well.
I
guess
my
real
frustration
is
with
the
rating
here.
...
with
the
experience
I
had,
along
with
the
two
other
families
we
traveled
with
also
had,
there
is
no
way
in
any
rating
system
where
this
"resort"
should
be
considered
a
4
star...
it
would
be
2
stars
at
best.
The
good:
The
grounds
are
nice,
maybe
3.5
stars.
pools
were
clean
and
well
kept,
beach
was
nice
enough
and
clean.
The
check-in
staff
were
nice
and
most
of
the
male
staff
were
also
pleasant.
The
bad:
A
majority
of
the
female
staff
walked
around
with
an
angry
and
cold
disposition
as
if
they
didn't
want
to
be
there,
be
bothered,
or
want
to
help,
not
even
a
smile.
In
particular,
the
check-in
attendant
for
breakfast
was
extremely
rude.
The
buffet
was
pretty
brutal,
you
can't
walk
in
and
sit
down,
you
have
to
wait
to
be
seated.
They
ran
out
of
plates
all
the
time,
the
food
was
often
cold,
and
it
was
the
same
thing
every
day.
To
top
it
all
off
the
buffet
set
up
was
in,
what
felt
like,
a
dingy
back
room.
The
"A
la
Cart
menu"
is
truly
disappointing
as
it
has
so
few
options.
Unlike
most
all-inclusive,
I
have
been
to
it
seemed
like
food
wasn't
easy
to
come
across
here.
Lunch
didn't
start
until
12:30pm
(not
ideal
with
toddlers
or
flight
schedules)
and
snacks
were
pretty
much
non-existent.
The
room.
Nowhere
even
close
to
4
stars.
I
have
stayed
in
nicer
motels,
seriously.
TV
didn't
work
half
the
time
(didn't
really
matter,
since
we
are
there
for
the
beach).
The
countertop
had
a
piece
broken
off,
there
was
obvious
evidence
of
severe
water
damage
in
the
room,
the
shower
head
was
a
shoulder
height
(I'm
5'11")
,
locks
were
broken,
the
closet
was
like
a
60yr
old
apartment
kitchen,
knows
just
fell
off
things,
patio
furniture
had
holes
in
it....
just
hugely
disappointing
considering
we
upgraded
to
a
beachfront
unit
and
paid
extra...
We
ended
up
going
to
Crystal
Cove
and
other
affiliated
restaurants,
which
were
much
better
and
filled
with
staff
that
was
very
pleasant
for
the
most
part.
Transportation
is
crazy
expensive
especially
when
arranged
through
the
hotels.
be
aware.
$20
USD
for
a
5
min
drive
to
a
sister
resort...(why
is
there
no
free
shuttle
for
what
they
all
charge
to
stay!?!)
All
in
all
the
beach
was
great,
but
almost
everything
else
was
2-star
at
best.
Very
disappointing.
Don't
believe
the
pictures
they
post.