2/5 Mechelle G. 5 years ago on Google • 30 reviews
In
general
I
have
had
a
pleasant
experience
at
this
cafe.
Unfortunately
this
was
not
so
today.
I
purchased
a
large
decaf
cafe
capuccino
as
opposed
to
my
customary
regular.
As
always,
I
sat
in
the
cafe
to
relax
and
have
my
items.
However,
I
was
given
my
decaf
capp
in
a
take
away
cup.
I
noticed
that
the
large
decaf
capp
in
the
take
away
cup
was
the
same
size
as
the
regular
decaf
capp
in
the
mug.
I
questioned
this
and
was
told
that
all
mugs
are
all
same
size
and
there
is
no
large
mug.
I
asked
for
a
mug
to
transfer
my
take
away
cup
portion
and
the
staff
asked
to
transfer
it
themselves.
The
LARGE
CAPP
PORTION
IS
THE
SAME
SIZE
AS
THE
REGULAR
CAPP
PORTION.
However,
I
was
charged
$2.75
more.
Regular
decaf
capp
$7.00.
Large
decaf
capp
$9.75!!!
Same
sized
portion.
When
I
brought
this
to
their
attention
I
was
told
that
I
get
more
foam
for
the
$2.75!!
i
MUST
ALSO
NOTE
THAT
THERE
IS
IN
FACT,
NO
MORE
FOAM.
I
was
not
offered
a
refund,
but
was
told
that
management
would
be
notified.
Wake
Up
Cafe
Management...
How
do
you
explain
this?