2/5 Sabina E. 1 year ago on Google
We
bought
two
wedding
bands
and
a
bespoke
engagement
ring
from
this
company.
Initially,
I
was
really
happy
-
I
showed
them
an
image
of
a
ring
I
liked
which
they
said
they
could
recreate.
We
live
3
hours
away
and
so
some
of
the
process
was
done
via
phone
and
email
which
wasn't
an
issue,
as
they
kept
me
up
to
date
with
the
progress
and
sent
images
which
I
was
grateful
to
receive.
The
ring
I
provided
was
in
a
vintage
style,
however,
upon
collection
I
noticed
the
final
ring
was
more
modern
-
not
a
huge
big
deal,
as
it
was
still
pretty,
but
they
hadn't
created
quite
what
I
had
requested.
I
wore
the
ring
from
June
2019
to
around
May
2020
but
had
to
remove
it,
as
I'd
put
weight
on
and
it
got
tight.
In
March
2022,
I
took
it
out
and
started
wearing
it,
but
within
a
few
days,
part
of
the
platinum
setting
came
off.
I
contacted
the
company
and
asked
if
they
could
look
at
the
ring
to
see
if
it
could
be
fixed
and
how
much
it
would
cost.
I
was
told
to
contact
my
insurance
company
and
that
they
wouldn't
be
able
to
tell
the
damage
from
as
image,
so
I
had
to
bring
the
ring
to
them.
I
am
really
disappointed
with
their
aftercare.
I
have
since
gone
to
a
local
jewellers
who
have
resized
my
ring
and
fixed
the
setting
issue
for
a
minimal
price.
They
said
there
were
more
imperfections
underneath
the
stones
too.
Many
people
have
asked
for
recommendation
on
where
to
get
a
ring
made;
I
have
told
them
to
stay
away
from
your
company.