3/5 Stan W. 9 months ago on Google
*
Arrival.
-
Very
welcoming,
friendly
members
of
staff
who
escorted
us
to
our
table.
*
Food
&
Drink.
-
We
started
with
a
cocktail
and
a
'sharpener'
-
Negroni
and
Ranch
Water.
Both
were
good.
-
Appetisers
we
had
three
scotch
bonnet
oysters,
bone
marrow
with
onions,
scallops.
I
cannot
fault
any
of
them,
all
were
to
a
high
standard.
The
scallops
are
some
of
the
best
I've
ever
tasted,
extremely
fresh
and
packed
full
of
flavour.
The
bone
marrow
was
incredibly
tasty,
the
onions
elevated
the
dish
to
another
level.
Oysters
were
fresh
and
the
spice
from
the
peppers
complimented
them
perfectly.
-
The
main
course
we
ordered
a
700g
Chateaubriand,
unfortunately
this
was
a
major
disappointment.
When
paying
£16
per
100g,
expectations
are
obviously
to
a
high
standard.
We
requested
for
it
to
be
cooked
medium
rare,
you
could
argue
that
the
closer
to
the
middle
of
the
steak
we
got
it
may
have
been
medium
rare,
but
the
majority
was
medium
well
and
shockingly
well
done.
A
Chateaubriand
should
be
tender,
velvety,
melt
in
the
mouth
texture
that
a
knife
should
glide
through.
However,
it
was
incredibly
difficult
to
eat,
extremely
tough,
rubber
textured
which
took
an
entirety
to
chew.
It
was
more
to
the
consistency
of
roast
beef
than
an
actual
steak,
it
was
just
a
very
bad
cut
of
meat.
I
try
not
to
exaggerate
when
I
say
I've
had
steaks
from
supermarkets
and
even
Weatherspoons
that
have
been
more
tender.
-
Sides
consisted
of
creamed
spinach
and
beef
dripping
fries,
whilst
the
latter
didn't
really
have
a
wow
factor
the
spinach
was
very
very
good.
-
Wine:
we
took
a
Chilean
blend,
medium
bodied
called
Grus
de
Alcohauz
which
went
down
well.
Huge
selection
of
wine
which
is
great
and
good
that
you
have
an
in-house
sommelier
in
case
of
any
directions
you
may
need
in
choosing
a
wine.
*
Service
recovery
-
I
cannot
fault
the
staff,
each
person
who
tended
to
us
was
professional,
polite
and
worked
with
a
smile
on
their
face.
-
When
following
up
with
us
during
our
Chateaubriand
course,
I
gave
my
feedback
to
the
waitress
and
showed
her
my
concerns
with
the
steak.
She
agreeded
that
it
wasn't
medium
rare
and
offered
to
replace.
However,
I
chose
not
accept
that
offer
as
we
had
already
begun,
we
had
already
ate
perhaps
25%
of
the
overall
steak
and
didn't
feel
the
desire
to
want
to
stop
and
then
continue
again
with
a
new
steak
and
sides
later.
-
I
was
pleasently
surprised
to
be
told
that
the
entire
steak
would
be
taken
off
the
bill
which
I
was
grateful
for.
The
fact
that
the
staff
member
could
see
my
feedback
I'm
sure
beneficial
to
the
overall
decision
to
remove
from
the
bill.
*
Overall
-
I
had
been
wanting
to
come
to
Hawksmoor
for
a
long
time
but
left
feeling
disappointed.
Whilst
I
had
fantastic
items
from
the
menu
such
as
the
scallops
and
the
bone
marrow,
they
were
ultimately
not
what
I
came
to
Hawksmoor
for.
The
star
of
the
show
should
have
been
the
steak
but
it
fell
so
far
short
that
it
takes
away
from
the
rest.
-
Would
I
return
or
recommend?
I
would
like
to
give
it
the
benefit
of
the
doubt
and
come
again,
but
this
time
perhaps
I
would
order
a
regular
individual
steak
rather
than
one
of
the
premium
sharing
options
only
then
could
I
recommend
it.
Thanks
for
the
service.
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