Aquariums R Us

Pet supply store Aquarium shop

😠 Disappointed. Should of built it myself. People often mention tank, service, tanks, good, prices, Great, shop, glass, price,


Address

107 Dickson St, Wooloowin QLD 4030, Australia

Website

www.aquariumsrus.com.au

Contact

+61 7 3857 1716

Rating on Google Maps

4.30 (57 reviews)

Open on Google Maps

Working Hours

  • Monday: 4:30 to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 3 pm
  • Friday: (Australia Day), 9 am to 6 pm, Hours might differ
  • Saturday: 8 am to 1 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: tank (14) service (12) tanks (8) good (7) prices (7) Great (7) shop (6) glass (6) price (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Cameron 5 years ago on Google
    Disappointed. Should of built it myself.
    11 people found this review helpful 👍

  • 1/5 Effie M. 5 years ago on Google
    These guys have no shop. They are working from an old dump, covered in rubbish. The fish tanks on display are so dirty so you could not see the details of how poorly they are made compared to others. If you are happy to buy 'online' from this no refund/return/change shop based on photos that don't reflect the product and "save a few dollars less"...go for it - after your bank transaction approved they wouldn't want to know you - no customer service whatsoever. ( If you want to get a better idea read the reviews on their FB page)
    8 people found this review helpful 👍

  • 1/5 Ashton P. 3 years ago on Google
    I ordered a 6x2x2 tank and stand from these guys and the pricing was fine but when the tank arrived the build quality is shocking. The glass edges are sharp and would definitely cut your hands. The silicone sealing is very messy and there are heaps of smudges on the tank which I can not remove. I wish I had read the reviews before buying. If you want a cheap tank this is the place but don't expect it to be built professionally.
    6 people found this review helpful 👍

  • 2/5 Sharna A. 7 years ago on Google
    Doesn't have a real shop front... makes it very hard to find as it is based out of a house and has a very small sign
    3 people found this review helpful 👍

  • 3/5 Blazewindman 2 years ago on Google
    My friend was going to write this, but she dosent use google. She was in here looking for a fish tank big enough for her and her hubby, but was very dissapointed when there was no fish tank. She then complemented them on their child labour ethics. She is a firm believer that once they can talk they can work in retail, so she was very pleased in their service skills.
    2 people found this review helpful 👍

  • 3/5 Pierre E. 6 years ago on Google
    Expert yet can put little effort on customer service
    2 people found this review helpful 👍

  • 2/5 Kerri S. 2 years ago on Google
    Went in to speak with a bloke about getting a new tank back in September. Nice man, took our details and said he would get back to us after returning from holidays. Weeks went by with no call back. My husband contacted them in regards to this and was hung up on by the first person he spoke to. He rang back and spoke with a lovely woman who informed him that they would get back to him. That was 3 weeks ago. Customer service is very poor.
    2 people found this review helpful 👍

  • 1/5 Michael F. 3 years ago on Google
    Thursday 23/07/2020 the day before travelling from Coffs Harbour to Brisbane for 3 days, I rang to check if they had a particular 4 foot tank in stock and at which shop. I was told they had them at the Wooloowin store. I checked they were open on Saturday and was told yes they were. I said I would come and get one. I arrived at 10am Saturday 25/07/2020 as I said and was told they had sold them all. Not even offered an apology, let alone an alternative.
    1 person found this review helpful 👍

  • 5/5 Hurdur C. 6 years ago on Google
    Got a reptile enclosure 2nd hand, the bottom glass was cracked. Called many glass places trying to get the broken panel replaced. They all said no. Called this place - they said they probably would not be able to replace the panel but could patch it. Took it in - 2mins later he's pulled off the bottom frame and gone yep we can replace this and we'll use thicker glass so it wont crack again. Very good price for the work as well. I highly recommend this place. Who cares if it's out of a "house" - you see that immediately in the picture google shows. It's on their website. You can go into google maps for a closer look. If you're paying attention you see it immediately? The service, price and quality of work is the most important thing and they do all three perfectly!
    1 person found this review helpful 👍

  • 2/5 Fernando De L. 5 years ago on Google
    Looks very creepy
    1 person found this review helpful 👍

  • 5/5 Mark A. 3 years ago on Google
    Half man, half silicon.
    1 person found this review helpful 👍

  • 4/5 Joel B. 3 years ago on Google
    Reasonable prices, helpful.
    1 person found this review helpful 👍

  • 5/5 Piper M. 1 year ago on Google
    Very passionate friendly guy who is also very knowledgeable and shared info on how i can save money buying products for my turtle. He was able to build my custom tank in one day ONE DAY. His service customer service is amazing and called me the next day for pick up. I saw some people complaining about his house, you need to remember his house is also is working space it will get messy and he's been there for 20+ years. Cheap prices, 5 stars!
    1 person found this review helpful 👍

  • 5/5 JDT F. 8 months ago on Google
    Always helps me with what I need. Great prices. Great service.

  • 5/5 Ruben J R. 2 years ago on Google
    Helpful people, good merchandise, went above and beyond with delivery.

  • 5/5 Rob B. 3 years ago on Google
    Great service from Darren as always

  • 5/5 Nasrin A. 2 years ago on Google
    Very experienced seller and fair price

  • 5/5 Mitch H. 2 years ago on Google
    Well built tanks. Help the small companies not the major chains. Friendly courteous gentleman was more than happy to assist daughter buying her first tank. Made the experience a pleasure.

  • 5/5 mitchell T. 2 years ago on Google
    Couldn't recommend a better aquarium shop cheap well made tanks good advice A+++

  • 1/5 Robert E. 2 years ago on Google
    Ordered 4 breeding tanks and picked them up today ,and tanks are not finished correctly silicone is thick on all edges ,glass is filthy not cleaned and asked for lids to be cut in half and ended up with the lids are 200 mm on the front and 300mm for Back when I asked for silicone to be cleaned he threw a couple of blades in the tank and that was it

  • 1/5 L F. 2 years ago on Google
    I genuinely feel bad sharing my experience of this place because there’s got to be some kind of deep issue going on here. The place was filthy with rubbish, empty boxes etc all under the front stairs and front yard. Inside, there were many fish tanks that were extremely dirty, to a point you couldn’t see inside them, as were the walls also coated in dirt. There was rubbish on the ground inside where you walk in as well. The table where money is taken was covered in junk and receipts. I can’t really explain how the man was dressed but his shirt was totally covered in what looked like silicone and it was also torn. He seems very knowledgeable and passionate about his job, however the state of the business was sadly, extremely poor.

  • 5/5 Trent N. 1 year ago on Google
    While very friendly. It was suggested to visit their other location as this one was a manufacturing are better equipped at the other one

  • 5/5 Vikramjit S. 2 years ago on Google
    He is very down to earth person.. best service and affordable prices

  • 5/5 scott w. 7 years ago on Google
    I seen a review about some lady complaining that it was out of a house and didn't have good enough signage. I walked in and brought a 2 foot breeder tank cheaper then what you pay for a second hand one on gumtree. All of there tanks that I viewed were quality built with nice thick glass with a good seal around them.

  • 5/5 Jarad D. 6 years ago on Google
    Great range, very good prices. My preferred tank builder.

  • 5/5 Brisbane W. 6 years ago on Google
    Great tanks at great prices

  • 5/5 Point O'halloran's R. 6 years ago on Google
    Great place for aquariums at a great price

  • 5/5 be47303 a. 6 years ago on Google
    Love love love love

  • 3/5 R H. 5 years ago on Google
    I once looked for a styrofoam base in many stores and ended up in getting one from here at a decent price. It's not a very organized place like Pet Barn or My Pet Warehouse to walk around and shop. If you are after anything give them a call ahead and go pickup it up.

  • 5/5 Ashleigh H. 4 years ago on Google
    Grate staff,Exerlant service. And one very happy customer.

  • 4/5 Deon L. 6 years ago on Google
    Very helpful and well priced.

  • 5/5 Joseph A. 4 years ago on Google
    Great range and prices

  • 5/5 Jason A. 5 years ago on Google
    Nice guy, had exactly what i needed.

  • 4/5 Delwin W. 6 years ago on Google
    quick and painless and very helpful in every way :-)

  • 5/5 James R. 7 years ago on Google
    Very Helpful with helping me set my tank up and pointing me in the right direction. Honest people and good service

  • 5/5 Phil M. 4 years ago on Google
    Had just what I wanted

  • 5/5 Daniel T. 6 years ago on Google
    Good deals there and the bloke is quite friendly, don't be put off by the place looking so dingy

  • 5/5 Dejan N. 5 years ago on Google
    Fantastic aquarium and stand for the price, will definetly come back for my next aquarium,

  • 5/5 David S. 6 years ago on Google
    Don't even think about going anywhere else for aquarium products, they're super helpful and they'll beat the competition by 10%


Call +61 7 3857 1716 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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