Robertson Dental image

Robertson Dental

Dentist Dental clinic Emergency dental service Dental hygienist

😠 If I could give no stars, that would be a better option. My experience with this doctor was nothing short of a failure. My procedure was one filling. After the numbing when Dr. Robertson began his work on the tooth I expressed that I could feel what he was doing (in a painful discomforting way), he... People often mention dentist, Robertson, teeth,


Address

105 Hudson Dr, Elizabethton, TN 37643

Website

www.robertsondental.net

Contact

(423) 543-5263

Rating on Google Maps

4.10 (36 reviews)

Open on Google Maps

Working Hours

  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 AM to 2:30 PM
  • Tuesday: 8:30 AM to 2:30 PM
  • Wednesday: 8:30 AM to 2:30 PM
  • Thursday: 8:30 AM to 2:30 PM

Featured Reviews


Frequently mentioned in reviews: dentist (9) Robertson (9) teeth (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kristen H. 5 years ago on Google
    I despise going to the dentist. Mainly because it's a terrifying experience for me. Ever since I started going to Robertson Dental 4 years ago my fear has subsided. Dentists don't have the best reputation because it can be scary. The first time I went there I met Sire Pinkerton, their certified therapy dog and he was just amazing. Put me right at ease. I went in for a cleaning and met Mark Robertson. Unfortunately, he had to tell me I had a lot of work that needed to be done. (This was my fault, neglect, less than stellar flossing, and the fact I hadn't been to a dentist in over 5 years at the time.) He set up a plan with me and advised the most critical points in my plan that needed attention first. Mark asked what I wanted to do first and how I wanted to proceed. I was in for at least 15-20 fillings, 3 root canals, 2 extractions and if I'm not mistaken 4 crowns. He explained to me my insurance would only cover up to a certain amount each year and my dental needs would cost upwards of $6K. So he recommended that we handle my teeth in sections. I'm still going to him and still working on my dental plan. Mark has always made sure I was taken care of when I came in. During an extraction I got dry-socket, again, my own fault lol at day 3 I thought it would be okay to drink from a straw, it was not okay. He made sure to write me out the rest of the week for work and helped me treat the dry-socket with clove oil. I feel confident in my smile now because of this office. They make you feel at home and are always quick to get you in and courteous with your needs. I have never and probably never will 'enjoy' going to the dentist, but going to Mark Robertson has made the experience a whole lot better. For that, I'm grateful and will never see a different dentist.
    4 people found this review helpful 👍

  • 1/5 Jennifer C. 5 years ago on Google
    If I could give no stars, that would be a better option. My experience with this doctor was nothing short of a failure. My procedure was one filling. After the numbing when Dr. Robertson began his work on the tooth I expressed that I could feel what he was doing (in a painful discomforting way), he blatantly told me i couldn't and proceeded to work. This man shows no care or concern for his patients. I went back for my routine cleaning and was treated well by his staff, but not him. When he pops in to do his check he is rude, his mannerisms towards patients are lacking. I will not return to this facility and would not recommend anyone to do so.
    4 people found this review helpful 👍

  • 5/5 Tina E. 5 years ago on Google
    Dr. Robertson is AMAZING!!! This is was my first visit to him today and I have never seen a dentist who made me feel as comfortable as he did. He explained all my options and made sure I felt NO PAIN...including I didn’t even feel the needle. If you want a good dentist in the Elizabethton area don’t think twice about making an appointment. I do not know why there is so many negative reviews, but as I said... my experience was AWESOME!!! Thank you so much for the office staff for getting me in with my dental emergency so fast.
    2 people found this review helpful 👍

  • 5/5 M L. 5 years ago on Google
    The staff is very polite and easy to talk .The receptionist is very helpful, the dental assistants are great and friendly. Doc has been very reassuring and informative on my personal needs. I’ve never had a problem with anything I’ve had done. If you want to get your teeth fixed to being cleaned then this is the best office in the tri-cities.
    2 people found this review helpful 👍

  • 5/5 Liz H. 2 years ago on Google
    Highly recommend this office. Dr. Robertson is friendly and thorough. He answered all my questions and reassured me of my concerns. He has the latest tech and had my crown done in 3 hours from start to finish - painless and fast! Staff are very nice and helpful.

  • 1/5 Harvey N. 2 years ago on Google
    Don't go there. I had not been to a dentist since before covid. Went there for the first time in October. Cleaning went well. Dr. Robertson did an evaluation with the x-rays. He said my teeth were getting worn down(I'm 72 what do you expect). One tooth had an infection. I asked about antibiotics or root canal. He said no to both. When he gave his treatment plan I was appalled. He was going to pull 5 of my teeth with no explanation why. I guess because I'm old. Went to another dentist and showed him Dr. Robertson treatment plan. He could not understand why Dr.R wanted to pull 5 teeth. He said their goal was to help people keep their teeth not pull them. Have already had a root canal and crown on the infected tooth and no plans to pull any. DONT GO THERE!!! HE IS ALSO RUDE WITH NO PERSONALITY!!!

  • 5/5 Amy 2 years ago on Google
    I had bad experience with dentist before. Dr. Robertson and his assistant were so wonderful. Love this office!! Friendly staff and timely service. Inside is very nice and clean. Highly recommend them!!

  • 5/5 Regina H. 2 years ago on Google
    Very fast getting work done. Very nice staff. I really don't like dentists due to past bad experiences but he is great and is restoring my confidence in dentist's. I would definitely recommend!


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