Roman's Pizza Karenpark image

Roman's Pizza Karenpark

Restaurant Fast food restaurant Pizza restaurant Meal takeaway Pizzatakeaway Pizza delivery service

Pizza chain offering traditional and specialty pies cooked to order for takeaway or home delivery. People often mention pizza, order, service, delivery, Pizza, wait, ordered, time,


Address

Shop 25, Karenpark Crossing Cnr Doreg &, Heinrich Ave, Akasia, 0180, South Africa

Website

www.romanspizza.co.za

Contact

+27 12 549 1845

Price rating

$$ $$

Rating on Google Maps

3.90 (450 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 8:15 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 8:15 pm
  • Friday: 10 am to 8:15 pm
  • Saturday: 10 am to 8:15 pm
  • Sunday: 10 am to 8:15 pm
  • Monday: 10 am to 8:15 pm

Featured Reviews


Frequently mentioned in reviews: pizza (36) order (20) service (10) delivery (9) Pizza (8) wait (7) ordered (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Francois De la R. 1 year ago on Google
    I always love Romans Pizza, it is flavour full, the only problem especially with the thick base pizzas is that the crusts is to dry and the pizza itself is to dry, i wish Romans pizza will make there pizza more greecy with a drizzle of olive oil when baking it.
    2 people found this review helpful 👍

  • 4/5 Thakhani R. 1 year ago on Google • 103 reviews
    Value for money. And their pizza is delicious. My kids love Roman's Pizza too much. There is variety in the flavors. And that is awesome because there is something for everyone.
    1 person found this review helpful 👍

  • 1/5 M S. 1 year ago on Google • 63 reviews
    Waited more than an hour for my food only to be given the wrong order. Had to wait again for the pizza to be prepared and just got a hot mess. Never buying from here again!
    1 person found this review helpful 👍

  • 5/5 Puseletso M. 3 years ago on Google
    Service Quality 10/10,pizza meaty and fresh 10/10 This frenchise is the best in South Africa. No Roman's does pizza like this guys,every order for the last 5 years has been consistent and service consistent.
    1 person found this review helpful 👍

  • 1/5 Jacques van der W. 4 months ago on Google • 17 reviews
    I am 35 years old I have had a lot of pizza's in my life not that that is a good thing. But from all the pizza's I have had in my life today I got was disgusting My pizza was very dry to the point I feel like I am eating a biscuit with rubber cheese on it and very little topping on it also The pizza was cold when it arrived at my door and the pizza place is less then a 1KM away from me

  • 5/5 tsakani n. 6 months ago on Google • 15 reviews
    Service rendered was perfect and the workers are very friendly. 👌

  • 1/5 Mihloti Johanna C. 6 months ago on Google • 4 reviews
    I ordered 3 boxes of pizza today 24 September 2023 for my son's birthday unfortunately there was a wrong order on the 3 box so I asked for a refund on that box because I was late, they delayed the refund for some few minutes while they were arguing only to give me an uncooked pizza 😭. Unfortunately I only saw that when I got home when the kids were eating and they complained and had to throw away the pizza.

  • 1/5 Panathania M. 3 months ago on Google • 3 reviews New
    The yellow bone guy is so rude. He called me the B word.

  • 5/5 Cecilia M. 2 years ago on Google
    I love this shop l always buy their chicken and mushroom which is my favourite

  • 2/5 Florah M. 1 year ago on Google
    The gluten-free pizza was burnt 😭, tough to chew

  • 1/5 Ashley M. 1 year ago on Google
    Service is trash, you wait for the pizza until you loose your appetite. This has happened 2 times when I'm there. They need to train their staff to work faster and pay attention to orders coz my order was on the shelf and no one noticed and called me to pick it up, I watched it sit there for 7 minutes and eventually went with my slip and that's when they realized that oh my order has been there.

  • 1/5 Mmarona M. 1 year ago on Google
    I have ordered delivery pizza at 19h15 and it's now 21h15, I still have not received my order. The service at Karenpark is very very poor and it pains me that my kids love your pizza. It's the 2nd time you gave me such a horrible service where ibuad to wait for more than 2hrs for delivery and the reasoning still remains the same, you don't have enough delivery vehicles. My suggestion would be to cancel the whole delivery issue as ua struggling to maintain it. My kids are now sleeping without eating the pizza. Next time when a delivery order is placed just give your clients options to collect as ua failing in that regard. If I collected it I wud have been back long tym ago but bcos there's an option for delivery I decided to save on time. I hope not to order at your store ever again

  • 1/5 Nomthandazo M. 1 year ago on Google
    Ordered 4 pizza pies for my children to use for their school lunch and only 3 pizza pies were delivered and I was told there's nothing they can do for me I should call Mr D.

  • 3/5 Tlou P. 1 year ago on Google
    Pizza lacks that taste you would associate with Romans Pizza

  • 2/5 Leonard P. 1 year ago on Google
    I really don't understand the reason why there's an option of ordering on the phone when you don't get your order ready after the promised time. The stuff is so relaxed and most people are frustrated.

  • 1/5 Tshego Z. 1 year ago on Google
    I used the call and collect option, only for the operator not to carefully listen to my order, I further asked him to refer back to an order I had previously made 2 weeks, he read the order back to me and I said that's the exact one that I want, in store instead of getting 2 large pizzas with thick base ,I get one with a thin base, I'm utterly disappointed, what's the point of calls being recorded if your staff won't refer back to them to avoid such mistakes.

  • 2/5 Sempe L. 1 year ago on Google
    The service is bad you have to keep on checking if your order is out, but the pizza is great

  • 5/5 Margaret Van der W. 9 months ago on Google
    Pizzas are freshly baked in here..it depends on orders how long you wait for your own pizza..

  • 1/5 Kaiman M. 1 year ago on Google
    Time we were waiting for our order 3 clients received there order rong and ours was rong to and that waiting for more than 40 min

  • 3/5 Nina L. 2 years ago on Google
    Good service. Very fond of the funny program they play on the screen while we wait for the pizza

  • 4/5 Tshiamiso M. 2 years ago on Google
    Actually makes great pizzas ey i enjoyed them even thou it is a very busy store

  • 1/5 Abigail B. 2 years ago on Google
    Bad service from one of the cashiers by the name Maria after telling her that she’s being rude she went to the kitchen and started gossiping about me with her other colleagues

  • 2/5 Grace M. 2 years ago on Google
    The pizza was really not that good.

  • 5/5 Romeo M. 2 years ago on Google
    Fast and friendly staff.

  • 1/5 Dembe M. 2 years ago on Google
    I ordered a pizza for delivery and two hours later it still hasn't been delivered. At an excessive delivery charge of R40, I'd expect efficient, quality service. However this is not the case. Its a pity that I normally do buy at your establishment but its the first time I use your delivery online service. After this horrendous experience your store has lost a very loyal customer I have to say, very disappointed

  • 2/5 Mahlatse M. 1 year ago on Google
    Lack of telephone skills whenever placing an order telephonically.

  • 1/5 jan hendrik g. 2 years ago on Google
    I bought a meaty Supreme Pizza and I got mostly just raw green pepper and onions and a little bit of meat almost no taste to it, so disappointing, never will I ever buy there again. almost non of the staff are wearing mask especially the staff that are making the pizza's and they are so unfriendly.

  • 4/5 Mpho Klaas M. 1 year ago on Google
    My pizza was nicely cut and served.

  • 2/5 Christa S. 2 years ago on Google
    Order was packed wrong. Ordered 15 pizza pies diffrent. Marked wrong indicated muchroom margaretha and inside peperony pie. If I did not drive 14min to collect en 14 back I would have returned all

  • 5/5 Jesica Van Der W. 2 years ago on Google
    I've eaten at a lot of Roman's Pizza, but this one made the best pizza. Was so delicious, the dough was so fluffy. And toppings OMW😱. We couldn't stop eating. Well done Roman's Pizza Karenpark!

  • 1/5 Annemieke V. 2 years ago on Google
    Was not good at all got food poisoning from the hawain pizza

  • 5/5 Given T. 3 years ago on Google
    I arrived there late at around 9pm and they were still able to serve me after I'd made an online order then i remembered that it was my friend's birthday so i bought him a meal after I'd made my order already and they happily took my order, service excellence is what i was met with at Romans Pizza Karen Park👊🙂

  • 1/5 Galaletsang M. 4 years ago on Google
    Bought the 199 special today. When I got home As hungry as we were, are the pizza which was good, then time for a drink ... The 2litre Coke that came with the pizza special was awful. Tasted like it has been iced no acid or its normal Coke taste was off. Tried calling them but thier number was not going through... M so disappointed 😥

  • 1/5 Anikie M. 1 year ago on Google
    On Saturday I went there to buy pizza and we had to wait for over an hour and other people were starting to get annoyed by waiting so long. When I finally got my pizza it wasn't what I ordered. I was disappointed

  • 1/5 Lana R. 7 months ago on Google • 1 review
    The absolute worse service ever! Waiting 2 hours for our pizza, had to constantly phone back the driver because he was lost, don’t understand why they don’t use the adres you give when ordering online. The food was ice cold and the base was still uncooked, it wasn’t even properly cooked. I won’t ever order there again. The pizzas was so bland, not even funny.
    1 person found this review helpful 👍

  • 5/5 phumudzo Nomicia N. 3 months ago on Google • 2 reviews New
    Please keep Aus Violet in this franchise for as long g as you can. She understands the meaning of customer serive that one!

  • 1/5 Mpho J. 1 year ago on Google • 2 reviews
    I ordered tangy Russian not Onion pizza I'm really disappointed the pizza was not as good looking I don't think I'm going back there!!

  • 1/5 Kgalalelo M. 8 months ago on Google • 2 reviews
    I ordered 6:31pm and was send an email that my food will come in 65 minutes but by 7: 45 has not arrived and wait nearly 2 hours to receive my food which was cold


Call +27 12 549 1845 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Vegan options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery
  • From the business
    • ✓️ Identifies as women-owned

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