Featured Reviews


Frequently mentioned in reviews: hotel (21) staff (14) service (12) nice (11) experience (11) breakfast (10) room (10) great (9) stay (7) star (7)
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  • 5/5 Ovais A. 1 year ago on Google
    A beautiful hotel to stay. The rooms were nice and clean, the washrooms were quite spacious. The rooms could have better lighting as they were too dark. Overall a nice hotel to stay! The breakfast buffet was also nice however, lacked Halal items so i was limited to cereals and fruits!
    2 people found this review helpful 👍

  • 4/5 Fundiswa N. 3 months ago on Google • 184 reviews New
    Hotel with character. I really like the location and just the walk inside the hotel space. Very friendly lady at the reception and the are is neat and well maintained. Very quiet and it’s not the most affordable. I enjoyed my time here & dined at the two restaurants on premises. Would I come back? Yes.

  • 5/5 Tamryn L. 2 years ago on Google
    Stunning decor and services offered at this pristine hotel. Worth a visit for an overnight stay, business meetings or just a day at one of the restaurants or wifi spots in the lounge.
    1 person found this review helpful 👍

  • 5/5 Kireshan R. 2 years ago on Google
    The Royal Elephant hotel has two restaurants. The architecture, design and overall vibe is great and I enjoyed visiting the hotel.
    1 person found this review helpful 👍

  • 2/5 Hanlie E. 1 year ago on Google
    We took friends for breakfast. When booking, staff was friendly. I was very dissapointed with breakfast. Fruit bowls was almost empty. I asked for more but it was never filled. Fish was so dry - uneatable. Coffee was cold. Will never go there again for breakfast.

  • 5/5 maxine m. 2 years ago on Google
    Great Hotel, beautiful inside. Friendly staff. Will definitely go there again.

  • 5/5 James B. 1 year ago on Google
    Sumptuous beds, hot roomy showers, nicely decorated rooms with plenty of space. Friendly and tasty room service. Beautiful North African decor in the grand passageway. Old style grand lounge with big comfy armchairs. A place to really relax and indulge. Beautiful. Only thing is I would stick to the a la carte breakfast as the buffet breakfast a bit lower quality than the rest of the hotel.

  • 4/5 Brendahlee M. 10 months ago on Google
    The Best Hotel in Centurion. It's a WOW! East to Find. I Had Lunch with Family. The Food was Good. Buffet is Delicious😋😋

  • 1/5 Kobus S. 1 year ago on Google
    We had an 80th birthday function. Nothing was ready when we were supposed to start. The beer and colddrinks were hot, no ice and the food was only placed while we were busy already and doing a table prayer, they still dropped stuff and was loud. The food was cold and it seems that management just didn't see this as a problem when we spoke to them. Definitely the worst service I have seen as a guest and a professional photographer at a function. Definitely not worth the money that was paid.

  • 5/5 Riekert L. 1 year ago on Google
    Conference facilities and lunch was good. Just take your own power lead since they had to buy some after we requested for the 3rd time to charge laptops.

  • 2/5 Andrea M. 1 year ago on Google
    We were there for a year end function and I can say it felt as if we ate the leftovers from the previous day's function. The buffet was not refilled and some people did not even get to eat a proper plate of food. The location is great and I have been there before but the experience was disappointing.

  • 3/5 Leswika M. 1 year ago on Google
    The facility is easy to access either from PTA West or inner city. The service can improve, not on with some of completing facilities in the surroundings. The food is great. No undercover parking.

  • 4/5 Camilla H. 1 year ago on Google
    Had a conference at the hotel. Amazing food and good service. Friendly staff. Well done will definitely go agai to visit with friends an family. Would love to overnight.

  • 5/5 Gary W. 10 months ago on Google
    We had a wonderful stay. The breakfast was awesome. We will certainly be back.

  • 1/5 Coenraad H. 4 months ago on Google
    Previously wonderful, but since new owner / management came in, everything went downhill in a matter of months. Please do not support as disappointment is guaranteed. Menu items are mostly not available. No one to receive you at the door. Music is way too loud.

  • 1/5 Eon d. 4 months ago on Google
    We had breakfast with friends which was disappointing. We first ordered the Breakfast Stack but the waiter returned saying that they did not have Avo. We then opted for the Pensioners breakfast which was unspectacular and meagre - not worth a star. Later we ordered the Dark Chocolate Cake only to be told that that they did not have that either. We would not recommend this restaurant especially considering what you (don't) get for the prices they charge. We were one of only two tables in the restaurant, so maybe that is also an confirmation of its (un)popularity.

  • 5/5 charmaine r. 7 months ago on Google
    Booked a 1/2 day SPA and the only disappointing thing was that I had to leave after my session - the food was great value and delicious. From start to finish the staff were amazing the treatment room was absolutely fabulous. Great experience - will definitely be back

  • 5/5 MBK W. 7 months ago on Google
    A very nice Morocco style lodge. It's a 4 start. Well designed and priced. The bathrooms are very nice. The food is ok. Not the best but ok. It's safe to walk within the parameters of the lodge but risky outside. I liked it.

  • 5/5 Hennie’s R. 7 months ago on Google
    Thank you for a wonderful stay. Rooms are beautiful Service was fantastic, Food and cocktails were enjoyed at the pool. Location was perfect for our stay. If you have time spoil yourself at the spa!

  • 5/5 Mthokozisi Z. 7 months ago on Google
    Everyone that sleeps here, is treated like royalty! This hotel has the best showers I’ve ever experienced. The finishing touches in the room make your experience amazing.

  • 3/5 Barbara-Ann 7 months ago on Google
    This is a 4 star hotel with a 3rd class experience . 3rd class from the service to the cleanliness of the room to the surrounding sewerage smell...The staff are in different without that lovely 4 star service one would expect. The left side 9fbthe bedroom lampshade was bent and the light was not working. The carpet below the TV has two bluish stains. There were water marks on the basin tap and I got a 3rd leftover toilet roll from the previous user. But worse off...the "bottled " water is definitely tap water. You cant' hide the taste...they even accidentally put tap still water in a sparkling water bottle....this is illegal and unethical. You can hear the staff coming and going without considering whether guests are resting or sleeping.Please, please train the staff to give a 4 star service, Failing this, I suggest that clients look for a 4 star hotel where they will pay for and get 4 star treatment. ROM 116....to repair lampshade and carpet stains.

  • 5/5 Sibongiseni Wentzel S. 5 months ago on Google
    We had a wonderful time and the atmosphere was extraordinary the service exceptional and the food was succulent and staff serve us with a smile...exceptional place

  • 2/5 Adil N. 1 year ago on Google
    Its a good hotel with nice room however it not value for money. We paid 1 195 rand per night but it didn't include breakfast. Moreover they had no halal options. I personally won't come to this hotel again unless they change their price structure. There are better hotels in Pretoria at better price.

  • 1/5 S'thembiso M. 2 years ago on Google
    There is no hospitality. Hotel staff and manager didn't care that my room had a malfunctioning toilet. Save yourself the headache, PLEASE

  • 4/5 Doug P. 3 years ago on Google
    The hotel, service, facilities and hospitality are all top notch, conference facilities need some modernization in terms of technology options available. Apart from that one drawback I thoroughly enjoyed my time at the Royal Elephant Hotel. The food was great and outside bar a nice experience. Pricing is fair and view of the Magaliesburg mountains behind the hotel makes for a serene environment considering the hotel is on a main road. All in all, worth the visit and experience.

  • 5/5 Candace L. 3 years ago on Google
    Beautiful experience!!! Feel like royalty when there. Food and presentation thereof high standard, clean, secure and peaceful atmosphere. Attention to the finest detail. Thank you guys for always going out of your way. 👌

  • 5/5 Alison du T. 3 years ago on Google
    We had the best experience at The Royal Elephant. We often go for meals which is always top quality, and this Valentine's weekend was no different. Best service, stunning room that was spotlessly clean and just an all-round top experience. Really felt like a queen!

  • 5/5 Alli H. 2 years ago on Google
    Great hotel and conference facility with a staff that moves like shadows... When you turn around, they are there..!

  • 3/5 Clarise B. 2 years ago on Google
    I had a end of year dinner here with my company. During the event, we had drinks first which was original and enjoyable. I also enjoy the scenery. When we got to the dinner, the restaurant did not hold up well. In my plate of mussels, I had a few overcooked and spoiled mussels. The beef wellington was nice, maybe a little overcooked but still very juicy. The sides of the wellington were bland. After dinner we waited almost an hour for our coffee. Now I understand that large orders take time, however this was only 5 coffees. It was a nice restaurant but based of my personal experience, I would rather eat expensive food somewhere else and enjoy the bar here.

  • 5/5 Leon J. 2 years ago on Google
    Lovely well designed and superbly decotated hotel. Lovely Frican feel with awesome finishes that reminds of Earth and wild. Rooms are nicely decorated and provides the typical hotel feel and comforts. Staff was friendly and the food is well presented and very tasteful. Nothing short of expectation. Allround a great experience.

  • 4/5 elsabe k. 2 years ago on Google
    Fantastic food, conference facility needs to be looked at, the sound system did not work. Friendly, welcoming staff, and neat areas. Well sought after.

  • 5/5 Elmarie Van K. 2 years ago on Google
    We reveived prompt, professional and friendly service from every staff member we met. The hotel is beautiful and the food magnificent. Five star quality.

  • 1/5 Julian Van der w. 2 years ago on Google
    Stayed here 2 night. No hot water on both nights!!!! First night I called reception they told me the geyser had tripped. Second night the exact same thing. Water was ice cold. Please can the owner contact me.

  • 5/5 Lelanie D. 2 years ago on Google
    I loved the pizza!!!! Very friendly and hardworking staff attending your needs. Great for functions and small gatherings.

  • 5/5 Phumla M. 2 years ago on Google
    Beautiful place. The food from the restaurant is affordable. The service is good from everyone work there

  • 5/5 Chipo Hope D. 2 years ago on Google
    Royal Elephant Hotel & Conference is the best place to be. Thank you Linda, Tawanda Mupachike and the rest of the team for your warm welcome and hospitality. Highly recommended!!!

  • 5/5 Letlhogonolo Nolo M. 1 year ago on Google
    The location and rooms are totally perfect 🥰 I cannot ask for more My bathroom was definitely out of this world I do however feel like the hotel doesn't trust their clients. You have to pay for every meal or drink you have. You are not allowed to sign anything to the room Having been there for a couple of days I felt bugged to pay my bill and carrying my bag for 1 drink at the bar was such a drag Overall the place was nice

  • 4/5 Seya V. 1 year ago on Google
    My midweek escape place...The restaurant serves absolutely the best food. Please try their crumbed chicken breast, stuffed with ham... the rooms are clean and neat as always, just make sure you keep your windows closed. Got accused and almost fined for smoking in the room and neither myself nor my partner smoke, only to find that it was someone from the next room who smoked on the balcony... But they apologized and all was well.

  • 4/5 Bianca C. 1 year ago on Google
    Beautiful scenery, perfect for weddings or Events. They provide great services as well on site so you have all you need in 1 place. The food is fantastic, the staff is super nice. I really enjoyed my stay there

  • 4/5 Margaret Naa Amele A. 1 year ago on Google
    Strategic location with a great scenery of greens. Staff are very helpful with restaurants waitresses giving great choices for food incase you are confused about what to eat. Totally loved the architecture. Buffet lunch available. The highlight for me was the pond. Excellent conference facilities.

  • 4/5 Marié S. 1 year ago on Google
    Nice venue for a big group. Food was fair, the curry was sublime. And their chickpea hummus is the best I have ever had

  • 1/5 Andre E. 2 months ago on Google • 1 review New
    The Valentine dinner was a disaster, very dissappointed. Used to praise this restaurant, but will not visit again. Very dissappointed. The set menu was altered an hour after arrival. Waiters are slow and poorly trained. Food was okay but not worth the money.


Call +27 12 658 8000 Open on Google Maps

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