Palm Valley Inn Hartbeespoort image

Palm Valley Inn Hartbeespoort

Bed and breakfast Lodging Self catering accommodation Conference center Holiday accommodation service

One of the Most Reviewed Bed and breakfasts in Madibeng Local Municipality


Address

10 Monica St, Schoemansville, Hartbeespoort, 0216, South Africa

Website

www.palmvalleyinn.co.za

Contact

+27 82 892 3107

Price rating

$59/night

Rating on Google Maps

3.80 (307 reviews)

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Featured Reviews


Frequently mentioned in reviews: clean (10) stay (10) rooms (8) room (8) friendly (6) staff (6) Palm (6) Valley (6) recommend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Colleen M. 4 years ago on Google
    Over priced. The rooms are fine but nothing fancy. Not even a soap to shower with, only toilet paper that's there in abundance. The pool side is a joke, no towels offered and the bar, plastic glasses were given when we ordered a beer. I thought for the amount I'm paying I'd get more, sadly not. Staff us very friendly but we checked out before the time. The place needs some maintenance too.
    1 person found this review helpful 👍

  • 3/5 Erika J. 3 years ago on Google
    The facility was clean and staff very friendly. On another note the unit is very sparse and could do with some decor to make it feel more welcoming and homely. All in all we had a good rest.

  • 2/5 Mduduzi Q. 6 months ago on Google
    This place is ideal for family because all the units are two or three bedrooms. They have a full kitchen and utensils. So you can cook and do everything there for yourself. However, I did not like the old shower heads. They were just terrible. The floor tiles are old, and it seems like they will peel off soon. The water was cold, I don't know what was wrong with the geyser.

  • 5/5 Becky P. 6 months ago on Google
    Good day, Honesty is key for anyone who is open to it. Constructive criticism is always good for someone who is willing to change. Our experience was not appealing as advertised. Rooms are not clean and they are 3 star self catering option. They do not offer basic standards for a 3 star hotel. No sugar, salt or anything in the rooms even though it is self catering, by law they should offer. You are expected to buy from the supermarket across. The room that was offered to us was for family and it was my husband and I. They room was way to big for us. Bedding was not clean and old duvet are placed in the rooms. No identification meaning, staff do not have names tags and not wearing any uniform but wearing their own clothes. Staff knocked the door so rough and woke us up at 10:00 while sleeping. They claim that they knock off at 11:00 therefore we must wake up early considering that we were on holiday and not forced to be woken up that early. I found it very rude and inconsiderate for guests that are on holiday. Their activities that were included in our booking were amazing, just that they can be let down by accommodation. They need to up their game and obey the 3 star standard rule for accommodation. Don’t cut corners, it will leave a bad reputation and it’s hard to come back from it. Overall, they need to improve tremendously and quick.

  • 5/5 Jeffrey S. 10 months ago on Google
    Wow ,Wow ,is all I can say !!!.Great service from booking to Check in to Check out.We were unexpectedly upgraded to honey moon suite without paying extra as it was my wife's birthday .Suite was very clean , a lot of on the house birthday treats .Activities superbly coordinated ,affiliated services easy to access as they are in-house .Team at Palm Valley is Awesome !!! Will definitely come back.

  • 5/5 Annie P (. 10 months ago on Google
    Clean, big rooms, and neat. nice place, with 24 hour sevurity. Some visitors misbehave them self, during our visit, but the management and security guards take immediate action.

  • 5/5 Jeanine S. 1 year ago on Google
    Our stay was an absolute pleasure and I would recommend it whole heartedly. The reception ladies were so friendly and helpful, as well as the rest of the staff. The honeymoon sweet had everything from aircon to private balcony with braai facility. Very very spacious and quiet. King size bed and corner bath with jets. Nice swimming pool to relax by. Clean on arrival, and on our second night's stay- had the cleaning staff very sufficiently clean it for the second time.

  • 3/5 Ellie S. 10 months ago on Google
    Very basic. No generator during loadshedding and it was freezing. Aircon not working. Staff were lovely and helpful. It's self catering but not even salt and pepper! Take your own soap!

  • 5/5 Clare L. 1 year ago on Google
    This was my home for 2 months and it really felt like home. All the staff members are so friendly and accommodating. Thank you so much Palm Valley for hosting my son and I. I definitely recommend you. It was heartbreaking having to leave today, everything about Palm Valley is so convenient. Thank you thank you. We really enjoyed our stay.

  • 5/5 Marcia F. 1 year ago on Google
    Our stay was simply beautiful! We were upgraded to the honeymoon sweet as it was a surprise for my 30th birthday arranged by my husband. The rooms/kitchen are so big and beautiful, the main room was massive with a big glass shower and jacuzzi (littery my dream bathroom). The bed was huge and very relaxing.The service was outstanding, my husband surprised me with a spa massage and it was out of this world, would recommend anyone to go there for a spa treatment! My husband loved how the honeymoon sweet was designed, we truly loved everything. Can't wait to visit this place again.

  • 4/5 Electra R. 9 months ago on Google
    I was impressed from our first day. They offer an early check in, if your room is ready. The reception is available on WhatsApp or in person and they have great communication. The apartments are spacious and well insulated. In Winter this was wonderful. The kitchen as well the flat were very large. Great shower pressure. The house keeping ladies were very friendly. Our flat had fast wifi. Improvements: add bowls for cereal, strainer for pasta, rice etc, better knives, a guest book or guide for the apartments and a better TV remote. It was a lovely stay. We enjoyed the built in braai. I would definitely recommend it. It so central, just off the main road in Hartebeespoort and it's close to all the main attractions. I suggest you book directly with them. They offer a lot of good deals.

  • 3/5 Nkosinathi M. 1 year ago on Google
    Very nice place and clean. But there are no door signs asking if I want my room to be cleaned or not.

  • 1/5 Reyeska N. 1 year ago on Google
    This establishment is an absolute dump. Filthy bathrooms, aircon does not work, apartments have not been thoroughly cleaned in years. Kitchen appliances non existent or don’t work. Please stay away from Palm Valley Inn.

  • 2/5 Tumelo M. 1 year ago on Google
    The room was so dirty . Bathroom had stains from the bath tab to the toilet including taps . I dont wana talk about the dust in the room . I wouldnt recommend it

  • 4/5 Eenblond South A. 6 years ago on Google
    Apartment was newly furnished and very neat, and the pool was great in the heat. Recommended for families who are coming to explore the area. Privacy can be a bit of an issue, with the sandblasted front door not completely covering the glass panel, and guest bedroom windows open onto a communal passage. Nonetheless, I had a really comfortable stay.

  • 4/5 Craig F. 2 years ago on Google
    Well everyone do yourself a favor and book at Palm Valley Inn you will not be disappointed. This hidden gem is amazing even for a over night stop. I would recommend Palm Valley Inn to anyone. Thanks for the great service.

  • 4/5 L.M VAN LOO B. 2 years ago on Google
    Good but the heater in the room was broken as well as the aircon. Otherwise it was fine.

  • 5/5 Johan V. 1 year ago on Google
    Plently of facilities, near shopping centre open market space next to Hartbeespoort dam and many restaurants.

  • 3/5 viavar1 3 years ago on Google
    Very friendly staff. Nice swimming pool. The flat is quite spacious but in great need of an update. Bring your own toiletries as the ones given by them are minimum. Also in need of deep cleaning. The dial of the microwave and toaster buttons were sticky with dirt.

  • 4/5 Josh M. 2 years ago on Google
    Excellent service the apartment was very clean and spacious surely we will come again

  • 2/5 Clement H. 2 years ago on Google
    place is acceptable, not squeaky clean though, old towels, bathroom needs work on, TV's without signal the entire weekend, reported it several times no real effort to fix the issue, parking is as nightmare, parking spot spot should be allocated according to rooms. Overall not that bad I guess

  • 5/5 muanalo j. 2 years ago on Google
    I'm always returning here because it's private, big clean and beautiful. We have never had any issues with our stay here.

  • 4/5 Matha M. 2 years ago on Google
    Our stay was absolutely fantastic!! The rooms were spacious and clean. It was close to the shopping center and all activities we had booked. My only suggestion is please add coffee, tea and sugar sachets.

  • 1/5 Fredah M. 2 years ago on Google
    Service is bad no smile, sour, unfriendly receptionis. No complimentary tea and toiletry. Kitchen no oven. The price for the place does not match.

  • 4/5 Mareza J. 3 years ago on Google
    Friendly helpful receptionist. Interiors bit sparse. TV did not work. Intrior doors need cleaning.

  • 5/5 Adv Raynold B. 2 years ago on Google
    Absolutely amazing. Recommend it

  • 5/5 Karabo k. 2 years ago on Google
    I had de best of time

  • 4/5 Natalie Van R. 2 years ago on Google
    Awesome rooms - value for money. Bar could stay open a bit later

  • 3/5 joyce m. 2 years ago on Google
    Nice and relaxing place. It also accommodates children and they have a swimming area.

  • 1/5 Thulebona Z. 2 years ago on Google
    The place is filthy, I was so disappointed with the honeymoon suit broken door handle, dirty wall with cracks, the receptionist was rude, the place is full of dust. . We did not enjoy our stay..


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