Featured Reviews


Frequently mentioned in reviews: rides (67) staff (60) park (56) theme (40) hotel (34) friendly (34) family (31) time (30) service (30) room (29)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 John L. 1 year ago on Google
    A very clean and convenient hotel whilst staying at Gold Reef City. When you arrive in the car park, you are met and transported to reception by executive bus. Very easy and the transfer takes a few minutes. Check in was pleasant and everything was explained to us about the facilities available. Beds were comfy and all usual facilities found in the room ie coffee machine, water etc. Only real complaint was the incredibly long time it took for the hot water to reach the shower. I’m taking many minutes. At one point I didn’t expect to get any but it eventually trickled through. Our room rate included breakfast, which was a buffet style. Good selection of hot and cold foods. The freshly cooked omelettes were great. Definitely recommend it if you’re looking to do a few days at the park. It’s very very convenient.
    3 people found this review helpful 👍

  • 5/5 Paula W. 1 year ago on Google
    Everything is perfect from the service at reception to the rooms to service around the park. Best location to have a holiday. You wake up to a quiet beautiful town. Stroll down the street to Barneys and have breakfast . Breakfast is a show on its own with so much variety. Then slowly the people start arriving and you hear the rides starting up before long your enjoying a day filled with fun and laughter. At the end of the day the people all go home and you can are back in your own quiet little town.
    2 people found this review helpful 👍

  • 4/5 Muhammed Uzair O. 1 year ago on Google
    The best part of this is that you put in the theme park and you can have lots to do around the day. The evening is not as great and you need to book the shuttle to go across to the Gold reef hotel for dinner or entertainment, which can be quite late if slots are taken. It was a cold part of the year so was not an option to walk with toddlers. To get an Uber go to Gate 1 as drivers get confused. The room was not bad and the bathroom was very large. The bathroom always seemed to smell. The cleaners were very good and were very thorough. Hotel staff were friendly and helpful. It was missing a few small things like lotion or the cupboards being able to open.
    2 people found this review helpful 👍

  • 5/5 Savannah K. 10 months ago on Google
    We had an absolute blast! Experience was incredible. The breakfast was amazing, rooms are stunning,and if you find yourself going to Barney's for supper, you must must must have their cheesecake! We didn't feel rushed and getting to go into the theme park early in the morning and being able to walk around at night is absolutely amazing. Would 10/10 recommend anyone to come here.
    2 people found this review helpful 👍

  • 5/5 Jomielyn C. 10 months ago on Google
    A great place to eat breakfast. The front desk staff is the best. All of them were helpful and friendly. No question, we would stay here again when visiting.😍
    2 people found this review helpful 👍

  • 4/5 Tshego B. 5 months ago on Google • 22 reviews
    I had an incredible stay at Gold Reef City Theme Park Hotel! From the moment I walked in, I was greeted with warm smiles and exceptional service. The hotel is not only beautifully designed but also conveniently located right next to the thrilling theme park and casino.
    1 person found this review helpful 👍

  • 5/5 hennie p. 2 months ago on Google • 53 reviews New
    Had a great time at the Hotel. All the staff are friendly. The hotel was clean and tidy. There is a free shuttle service that also helps you to move around. Room had bottled water in and coffee. We ordered food from the restaurant and it was brought to our room.

  • 5/5 Glacia L. 3 years ago on Google
    It was amazing. I loved every ride, scary but enjoyable. I'm coming back soon💃💃💃.
    1 person found this review helpful 👍

  • 5/5 Chad J. 2 years ago on Google
    New rides equals more fun. For those who are bored of the amusement park due to its lack of new attractions id highly recommend giving it a visit. They have added some extra child friendly rides as well so it truly is a fun trip for the whole family.
    1 person found this review helpful 👍

  • 5/5 Pippa J. 2 years ago on Google
    What an exceptional family day out! Incredible variety and something for everyone! Every moment was a joy, And the cherry on the top, my daughter lost her purse filled with birthday cash and it was found and safely kept by the amazing staff until we could locate Lost property...every cent was returned. An altogether superb day!
    1 person found this review helpful 👍

  • 5/5 Synthie S. 2 years ago on Google
    Had an awesome time from our 1st train ride to the Maverick. My daredevil niece enjoyed it immensely as well. Good value for money. We only waited long at the 1st ride 'cos it is a most popular ride for families. Was a bit disappointed that we didn't get to sample the ice cream offerings as it was close to 5pm when we decided to get ice cream.
    1 person found this review helpful 👍

  • 5/5 Karen S. 2 years ago on Google
    Awesome time. Hotel is great. Theme park is amazing and huge. Has rides for all ages. Nice restaurants but most close at 18hoo but the casino is adjacent which has restaurants etc that close late. Good family or even couples place to go in. Friendly staff. Lots to do. We even went down to the mines. All the rides are free once you stay at the hotels either the theme park hotel or the casino hotel.
    1 person found this review helpful 👍

  • 5/5 Life is Good G. 1 year ago on Google
    Very organised and interesting place to be. There is everything you can think of, food, games and machines, bars for chilling out and drinking. Play area for kids, and adults. Most important is the interaction you will have with random people at each point of contact. Very interesting, and big to cover all the activities in one day. I will definitely be there again.
    1 person found this review helpful 👍

  • 3/5 Tracey D. 2 years ago on Google
    Would be great is everything could have a coat of paint and perhaps rides be numbered on the map. Also better signage for things like face painting and such. Otherwise lots of people ensuring masks are worn. Toilets clean.
    1 person found this review helpful 👍

  • 1/5 super l. 1 year ago on Google
    Watch out if you stay here, the staff come into your room when you're out although you dont have the cleaning sign on. An ipad mysteriously took a walk from the room. They wont help you unless you have a subpoena. They are clearly hiding faults. I wont be back. This also happened to a family member. A gold chain went missing from the room. You would think your things are safe at a place like Gold reef city hotel. Keep your belongings safe.
    1 person found this review helpful 👍

  • 4/5 Bilal V. 1 year ago on Google
    Very welcoming staff, rooms are spacious and appear to be recently renovated. Breakfast has limited options. We had issues with our TV (unusable) and the aircon, which you could only switch on/off via the electrical db. Staff where not able to assist. Overall really awesome to stay in a theme park, which makes for a very unique family experience.
    1 person found this review helpful 👍

  • 1/5 Dashiell A. 1 year ago on Google
    I have just completed my stay at the Gold reef Casino Theme park hotel and it was a terrible experience of all of my life in staying in hotels, I have checked in on Friday 10th of March and checked out on the 13th of March 2023... my stay on friday was fine but Saturday wasn't as our shower was leaking in the bathroom so we had to put towels down to soak up the water... then we headed of to ultra music festival later that day ... upon return at 4am Sunday morning we noticed that our room was not cleaned (from Friday which we checked in) and then we said okay not a big deal ... we phoned reception for some towels to have a bath ... then we see that there is no water... its the first time I'm staying at a hotel that doesn't have water... every single hotel that I have stayed in has water to atleast have a bath but this was extremely annoying and I will never ever go back to stay at Gold reef casino!!! Or the theme park ever again!!! This is a waste of R6000.00. I hope somebody calls Me back after seeing this post!
    1 person found this review helpful 👍

  • 4/5 Happy M. 1 year ago on Google
    I took my girlfriend on the vacation to GRC she really loved it. it was her first time and she was blown away by the beauty she was beholding. everything was so beautiful beyond words.
    1 person found this review helpful 👍

  • 4/5 Michael N. 1 year ago on Google
    Great location in the park. I loved the fact that you get two days entry into the park for staying one night. Safe enough to walk to the casino at night and back....buffet breakfast was ok, although could have been of a higher standard.
    1 person found this review helpful 👍

  • 5/5 mmabatho r. 10 months ago on Google
    It was super fun. Lots of activities to accommodate different people of all ages. I was there on work team building. Will love to experience the hotel experience with my son soon. You guys ROCK
    1 person found this review helpful 👍

  • 4/5 Vernon G. 10 months ago on Google
    The rooms were as they should be. Clean and neat with enough plugs and charging points. Aircon and large bathroom with shower. The breakfast buffet was average. Reception staff and porters are excellent!
    1 person found this review helpful 👍

  • 4/5 Yans C. 10 months ago on Google
    From the moment I stepped foot into the grand lobby, I was captivated by the hotel's elegant ambiance and warm hospitality. The staff went above and beyond to ensure my comfort, providing personalized service that exceeded my expectations.
    1 person found this review helpful 👍

  • 2/5 Kudzaishe n. 5 months ago on Google • 20 reviews
    It was an amazing experience! The rides were thrilling, the staff was friendly, and the overall atmosphere was filled with fun and excitement. I can't wait to go back and create more wonderful memories with my family and friends.

  • 5/5 Mellisa C. 3 months ago on Google • 16 reviews New
    Had an amazing stay at the theme park hotel with my 4 year old. Thank you to the amazing hotel staff who assisted me in ever way. My son got a little sick and had a little fever and the night staff were so helpful to help me find panado syrup late at night. Even though we couldn't get it. The effort put in was really appreciated. Overall all the staff that work at the theme park from the hotel staff to the ride conductors thank you for giving my son and I unforgettable memories.

  • 4/5 kavish d. 2 months ago on Google • 11 reviews New
    It was my first time staying at the Theme Park hotel and it was according to my expectations. The rooms were excellent, service was superb and the booking process was with ease. My only recommendation is to at least keep the theme park rides open for 45 minutes - 1 hour for the residents only, after the theme park has closed to the public. We are spending a considerable amount of money for the hotel and theme park facilities so I think this benefit is not asking for too much.

  • 3/5 Nemanja A. 3 months ago on Google • 5 reviews New
    It's great that the hotel is right inside the theme park and you get theme park access. It could do with some upkeep. Extractor fan in the bathroom was not working. Reataurant that serves as the hotel restaurant didn't have a number of things on the menu, including two out of four beers on tap.

  • 5/5 Aziz A. 3 years ago on Google
    The care taken for our safety was remarkable. The staff of gold reef city theme park were very hospitable. The clinic cares.... that's very important. AlI of us were treated very well and with regard soect... It's a world class fun theme park.

  • 5/5 Carel van H. 3 years ago on Google
    Love this place. The way the staff handle the sanitization is also very great.

  • 5/5 Werner Van Det V. 3 years ago on Google
    It was an amazing experience for my first time there. The rides were awesome and I would go again and again, the adrenaline rush you get after riding the golden loop as well as the anaconda, the people were nice as we'll as the service and it's a fun place to be at especially when you get a adrenaline rush after each ride.

  • 5/5 Katleho M. 3 years ago on Google
    Besides the whole Covid 19 - Gold Reef is still the same fun as before... I even went on the Tower of Terror for the first time. I thought being on rides with a mask was gonna be a hassle but no.

  • 5/5 selebogo k. 3 years ago on Google
    It was nice under the Corona regulations though and tower of terror one of the best rides ever. 💯

  • 5/5 sekgathe f. 3 years ago on Google
    The theme park is amazing. There are a lot of games that accommodate kids and adults. Great spot to chill with family and friends plus there are nice food spots as you walk through the park

  • 5/5 Dawid M V. 3 years ago on Google
    This place is just fantastic. I was a bit hesitant to visit due to the pandemic but was plesantly surprised- they comply 100% with social distancing regulations. Rides are disinfected before you get on, every time, every ride and everyone gets a hand spray before riding. Queues are spaced 1.5m apart and all staff diligently makes sure the public's masks are properly worn at all times. Things were great. It drizzled on an off but the rides kept going, only when it poured for 15+ minutes they closed the looping star but subsequently opened it 30mins after it stopped raining (30mins to ensure the track dried). Online booking worked like a charm and we received our wrist-band-tickets at the entrance without any fuss. Thank you for a memorable, fun day Gold Reef City!

  • 4/5 Mbuyiseni n. 3 years ago on Google
    Exciting place to give you a thrill you never forget. It's important to let the child out often.

  • 5/5 CHESTER W. 3 years ago on Google
    It was nice to go back to Gold Reef after being closed for so so long,had the time of my life it was so jam packed I could only go on a few rides ,but it was totally worth every cent.

  • 5/5 Jenovic M. 3 years ago on Google
    It is a place of safety, everything is being sanitized, the workers are friendly and kind to everyone, it is a place where one can enjoy and have a good time with friends and family

  • 5/5 Thabiso K. 3 years ago on Google
    It's beautiful

  • 5/5 Manqoba M. 3 years ago on Google
    We had fun and my siblings were happy to be there they wish to go back for round two.

  • 5/5 MFANAFUTHI H. 3 years ago on Google
    Good place

  • 4/5 Pixioveuns02 M. 3 years ago on Google
    Fun filled for the whole family

  • 5/5 Ilsa Van Der W. 3 years ago on Google
    Friendly and helpfull staff. Enjoyed our stay there.

  • 5/5 Jumah S. 3 years ago on Google
    Best theme park in jozi

  • 5/5 M M. 3 years ago on Google
    Wonderful place .. I like it too much

  • 5/5 Matshidiso K. 3 years ago on Google
    Amazing

  • 5/5 Tipson M. 3 years ago on Google
    Short lines

  • 5/5 bongani m. 3 years ago on Google
    A perfect theme park to visit

  • 4/5 Kudzaishe Leroy M. 3 years ago on Google
    Great place! Burgers at ANAT suck though

  • 4/5 Nado S. 3 years ago on Google
    Good

  • 5/5 tebogo m. 3 years ago on Google
    Perfect

  • 4/5 Riccardo J. 3 years ago on Google
    its good

  • 5/5 Scelo N. 3 years ago on Google
    Loads of fun, refreahing day out! :)

  • 5/5 Dushen K. 3 years ago on Google
    The theme park needs to have some sort of social distancing

  • 5/5 Jimmie J. 3 years ago on Google
    Lots of Fun

  • 5/5 Nelee H. 3 years ago on Google
    Amazing! Totally worth going even in this pandemic. Best day out I've spent sins covid hit us... Thanks to all the very friendly and helpful staff i had the privilege to meeting, they kept smiling and sanitizing the whole day through before and after every ride wich personally put my mind at ease.

  • 5/5 SIPHESIHLE M. 3 years ago on Google
    Amazing

  • 5/5 Richard M. 3 years ago on Google
    We loved it here! Even in lockdown level 3, everything is well organized. No long lines! All rides are sanitized before you get on. There is something for everyone. Well worth a visit if you are in town.

  • 5/5 lebohang m. 3 years ago on Google
    The rides are hilarious..

  • 4/5 TwinphemeloDaily S. 3 years ago on Google
    Its honestly a lot of fun more fun then sun city.kid friendly it's the best.

  • 3/5 Whaeed J. 3 years ago on Google
    Social distancing is non existent

  • 5/5 Ofentse Patronella S. 3 years ago on Google
    Fun love fun

  • 5/5 Hlupheka N. 3 years ago on Google
    Awesome

  • 4/5 Phumi M. 3 years ago on Google
    What a fun place to be!it started drizzling for less than 15minutes while we in a queue for the green Anaconda ride,no one told us anything.Staff needs to inform us whether to turn back or wait and if we wait for how long rather than stand in a queue without any information!

  • 5/5 Lethukuthula K. 3 years ago on Google
    Well organized, great service despite long queues for Anaconda

  • 5/5 frank m. 3 years ago on Google
    It's still looking good and simple interesting again

  • 5/5 Courage R. K. 3 years ago on Google
    It's a really great place to distress and have a fun family day.

  • 5/5 Colyn 3 years ago on Google
    Beautiful place

  • 5/5 Linda K. 3 years ago on Google
    It's a very nice place to enjoy with your friends and family

  • 5/5 Martin W. 3 years ago on Google
    Midrand

  • 5/5 arpita s. 3 years ago on Google
    Very nice place

  • 5/5 Innocent N. 3 years ago on Google
    Great place to venture out with family nor friends. But be more careful on weather as it might spoil the whole mood

  • 5/5 Tshegofatso M. 3 years ago on Google
    This always gives you an entire fantasy. You can't have a full Jozi experience without it. The staff are incredibly friendly and yet strictly observe Covid protocol. I had a magical time. This sure is one thing to do with your partner just to escape.

  • 3/5 Mirelle J. 3 years ago on Google
    It was a very pleasant experience for the kids. Although for non rider parents it was a let down. The queues was very long and for R195 for a rider they only got to ride on 5. Pre bookings are essential as you can pass the queues on entrance otherwise you will wait for hours. We played mini golf and the course was really great.

  • 5/5 Mandisa S. 3 years ago on Google
    Loved every minute, lots of security, adhering to covid 19 rules and regulations. The food, clean and edibly fresh

  • 5/5 Heinrich Van der M. 3 years ago on Google
    During these Covid Times Gold Reef City Theme Park proved to be a cut above the rest with exceptional service, foods, stalls, rides and overall greatness... We had an amazing day and thank everyone at the Park for making this possible... You guys Rock!!!

  • 5/5 Heinn E. 3 years ago on Google
    Well managed Theme Park and the kids enjoyed it thoroughly! All the staff adhered to and enforced the Covid regulations. We all had a lot of fun!

  • 4/5 Dalton M. 3 years ago on Google
    Hotel staff very friendly and knowledgeable about the hotel services. Shuttle service to the casino is quite convenient. The complementary WiFi was not operational at the time of my stay. Power outlets could include 2-pin version for charging phones and tablets. A great stay, very convenient if you want to maximize your time in the theme park and there is swimming pool to cool off at the end of an exhausting day.

  • 3/5 privy jay k. 3 years ago on Google
    You need to be first in the line for this one it's always packed lots of entertainment failed to ride all of the rides but the ones I did where thrilling staff was friendly

  • 4/5 Daphney m. 3 years ago on Google
    It was thee best day for my kids they really enjoyed

  • 5/5 skhumbuzo pollen n. 3 years ago on Google
    Nice

  • 5/5 Jack S. 3 years ago on Google
    Great fun!

  • 5/5 ivan s. 3 years ago on Google
    A day well spent , it was great

  • 3/5 Thando N. 3 years ago on Google
    Enjoyed the rides. But as an adult I should pay same price with an 8year old..🙄

  • 5/5 Puleng 3 years ago on Google
    The best

  • 4/5 johannes m. 3 years ago on Google
    The rides were great I'm also a huge fan of the 4D theater but I'm not happy about the time of closure.

  • 5/5 douw l. 3 years ago on Google
    Really nice place, all the best to staff and manager

  • 5/5 Thabang L. 3 years ago on Google
    The place was awesome..I'd definitely visit there again

  • 5/5 Teboho P. 3 years ago on Google
    Great place with great rides and food, weekdays are the best, less people. I try to go at least once a year.

  • 5/5 Morne van der M. 3 years ago on Google
    30 years later since last visit still unbeatable family best entertainment for young amd old. Awesome rides

  • 5/5 Tondani B. 3 years ago on Google
    Loved it.... Just need improvement on TV channels

  • 5/5 Kevin T. 3 years ago on Google
    Great

  • 5/5 Ramzy K. 3 years ago on Google
    Loved it

  • 5/5 Bella B. 3 years ago on Google
    Cant wait to go again

  • 5/5 Dumsile M. 3 years ago on Google
    We had a great time with my family, service was 5 star

  • 5/5 Annemarie De B. 3 years ago on Google
    We had an amazing time at the park. The rides was sanitized before each ride, the staff are very friendly. Will visit again very soon

  • 4/5 Sarah G. 3 years ago on Google
    Fun rides and well managed

  • 5/5 Potters House M. 3 years ago on Google
    Greatest theme park in the World!

  • 5/5 smangaliso m. 3 years ago on Google
    Entertainment

  • 1/5 Keith S. 3 years ago on Google
    This place is not a shadow of what it used to be. At the exorbitant entrance fees they charge it is certainly not worth it and definitely well worth a skip.

  • 5/5 Thembi k. 3 years ago on Google
    Great place for a family outing, a place to relax, rewind and enjoy

  • 5/5 Tendani M. 3 years ago on Google
    Wonderful experience

  • 4/5 Boipelo L. 3 years ago on Google
    Not much variety, same old, same old.

  • 5/5 Nobuhle N. 3 years ago on Google
    This place never gets old it's always amazing and the new rides make it even better

  • 5/5 Saadiek B. 3 years ago on Google
    This place is awesome

  • 5/5 Mashudu M. 3 years ago on Google
    Great place ..... but they don't refund tickets if it rains

  • 5/5 rabia c. 3 years ago on Google
    Great service even in covid 19 times

  • 5/5 Qcinumuzi P. 3 years ago on Google
    A very peaceful place to be to clear up your mind well I really enjoyed to be there

  • 4/5 Thulisile M. 3 years ago on Google
    More family rides are needed to accommodate younger children

  • 5/5 Nash Lionel B. 3 years ago on Google
    Worth every rand. Especially the Golden loop and the Anaconda. Those two are my favorites of the time!

  • 5/5 Busisiwe N. 3 years ago on Google
    The place is amazing👍👍👍👍

  • 5/5 Bonani N. 3 years ago on Google
    Was so awesome

  • 1/5 SURAYA'S Confectionery & C. 3 years ago on Google
    Hotel does not cater for halaal and receptionist does not answer the phone at all

  • 5/5 Ina Van Der N. 3 years ago on Google
    Good management off wearing off mask staff not friendly

  • 5/5 Mark S. 3 years ago on Google
    Had alot of fun and staff were friendly. They sanitise everything

  • 5/5 Dark n kul r. 3 years ago on Google
    Really cool

  • 5/5 Mohammed M. 3 years ago on Google
    Very good service really friendly staff and very helpful

  • 5/5 Maphadu T. 3 years ago on Google
    The hotel is clean, secured and also the staff give the best service. Has a good value for money 👍.

  • 5/5 mavhungu m. 3 years ago on Google
    U can go over and over again. Its a great place for the whole family. You choose to eat and just relax or get on the rides.

  • 5/5 gerrith w. 3 years ago on Google
    Awsome Awsome Awsome

  • 5/5 Cupcakes m. 3 years ago on Google
    Missed going there... Still remains the best theme park in South Africa 🤍❤️🤍❤️🤍

  • 5/5 Carmen B. 3 years ago on Google
    Fun

  • 5/5 Chihera Natalie M. 3 years ago on Google
    Loved it

  • 5/5 Thabang S. 3 years ago on Google
    Was fun

  • 4/5 Neal B. 2 years ago on Google
    Very impressed with their covid-19 protocol.. ws amazing day out for the family. Surprised at value for money

  • 5/5 Mohau S. 2 years ago on Google
    Good reef city is a very nice and enjoyable place to go to but it was very tiring to go to one ride to another. And I wish there was more scary rides

  • 5/5 Angela S. 2 years ago on Google
    Beautiful day out, all rides were operational, staff were courteous and tried to maintain covid protocol

  • 3/5 magauta r. 2 years ago on Google
    Reception ladies very cold makes you feel like you are not welcome.

  • 4/5 Hel's P. 2 years ago on Google
    The signal on site was weak, so payment made by EFT took a while to process, so I'd advise potential visitors to pay before arrival. However, the staff made EVERY effort to help us. Covid protocols are excellent. It's quiet in the week, an excellent time to go, and not stand in queues. We had a wonderful day.

  • 5/5 Phindile M. 2 years ago on Google
    Thanks God reef city theme park hotel for being to us we really had enjoyed our stay and my son really enjoyed celebrating his birthday there. The rooms are exquisite the staff friendly from reception down to breakfast. I'm definitely coming back

  • 5/5 Simiso S. 2 years ago on Google
    Great time At this place, friendly and revitalizing.

  • 5/5 Tee D. 2 years ago on Google
    Gold reef city who doesn't wanna come here ? No one this place is filled with fun crearing memories and enjoying .... There are lot of rides and what I like about this place is that you pay only once to access all the rides inside....there are restaurant also and games to play if you need a ready bear....This place is for adults and children as they accommodate everyone with their rides....Its is very nice to be here if you are reading this and you haven't been here plz go and make memories with your loved one you won't regret...

  • 5/5 Geophrey M. 2 years ago on Google
    Excellent place to spend time with kids. Convenient to be 1st in line for rides on the theme park

  • 4/5 Peligan S. 2 years ago on Google
    The reception was very nice. The problem is the furniture, it's very old. The drawers can't close properly. The room i was allocated was nearer to the rides so i didn't relax in the afternoon. But i understand that. When i checked in on Friday, i told the receptionist that we came to celebrate my wife's birthday which was on Sunday. She told me that she was going to make a note so that she can get a gift but unfortunately that didn't happen. Lastly, organise bar fridges in the rooms.

  • 4/5 ndp n. 2 years ago on Google
    Friendly efficient staff. Always willing to help and assist where necessary.

  • 5/5 Sheldon P. 2 years ago on Google
    Great one night stay with the family and got to enjoy the theme park in a relaxed way. Later in the day of check in and early the next day. The hotel room was decent and very spacious. Hotel staff was polite and helpful. The theme park was a mixed bag with the usual queues and some staff like face painters that are incredible but some completely disinterested. Overall an enjoyable stay.

  • 2/5 Eli & Zoe C. 2 years ago on Google
    Took 1hr 30 minutes to wait for rides... Not recommend when there are a lot of people... Although it's a nice place... But don't go on public holiday or weekends.

  • 5/5 sylvester k. 2 years ago on Google
    Great experience. Great improvement of the theme park

  • 5/5 Noxolo Nhlanhla N. 2 years ago on Google
    Wanna feel like a kid again? Absolutely the perfect place to be at for just R200 you get to experience all thriller rides available inside from Anaconda to Log rides you name it. There's also restaurants available to suit any budget there's also a section for younger kids and a whole lot of different things to do... The staff is friendly and patient, there's safe and free parking... It was an exciting mind blowing experience

  • 5/5 Nevashree M. 2 years ago on Google
    Lovely family room, spacious and good lid tv channels. Bathroom was spacious. Breakfast at Barneys was great with chicken and lamb options. And within thr park so it was so convenient to start rides as soon as it was opened.

  • 5/5 Siyabonga M. 2 years ago on Google
    Absolutely amazing experiences, plenty of games and restaurants to try out, beautiful sites. You'd want to back as many times as you can.

  • 5/5 Neo P. 2 years ago on Google
    I think I have outgrown the adrenaline rush that comes with being on those rides. Other than that an awesome experience, friendly staff. Devine food. Worth the money

  • 3/5 Sid C. 2 years ago on Google
    Barney's was just about okay. The staff were excellent but with very little support from management.

  • 5/5 Adelcia T. 2 years ago on Google
    Excellent Kids friendly stay clean safe family enjoyment. Fabulous breakfast and dinner at Barney's Restaurant. A never to forget Adventure.

  • 5/5 princess j. 2 years ago on Google
    An all in one place for thrill rides,movies, and games. Friendly for the whole family and very affordable.

  • 4/5 Chrismari B. 2 years ago on Google
    It was a really fun day. We arrived early and there already was a long queue. It was packed with people and we really had to wait a long time. Its sad that there are so many people that do the queue jumping thing. There are no supervision what so ever to prevent It from happening. It really leaves a bitter taste. Other than that it was fun.

  • 5/5 Mvuyisi N. 2 years ago on Google
    Goldreef city is always a vibe... Everything is always on point... The only issue are the long queues... Word of advice? Check the weather for the day, and dress accordingly, whether it be sun hats or coats for rain... Be prepared... There's a lot of standing between the awesome thrill rides. The earlier you get there the better...

  • 5/5 Thandiwe N. 2 years ago on Google
    I loved every moment - from the nibbling while standing in the lines to destressing on those rides. Be aware of the anaconda.... 👀That's all I'm gonna say.

  • 5/5 Jp L. 2 years ago on Google
    More than excellent!! The staff were amazingly friendly and helpful, al round just wonderful. Just want to state the following; I was in one of the cheaper suites and there's no fridge in the room. However they didn't state anywhere that there's a fridge in the room so it was no problem to me at all!! Just letting you know..

  • 5/5 PALE B. 2 years ago on Google
    I am really enjoying myself. Pity it's raining today so most rides got closed. But at least I got on some rides before they closed

  • 4/5 alicia m. 2 years ago on Google
    Fun day, too bad queues are to long and two popular rides were closed. Wish I could have gone on a few more rides

  • 1/5 sakeena c. 2 years ago on Google
    The controllers atbthe rides are all super arrogant and think they own the park! I will never go there again! They have no order or social distance in order! These ride controllers are the worse! They don't even have enough sanitize stations in such a huge park! And even if you find one its empty!

  • 1/5 Nazir D. 2 years ago on Google
    Poor service from hotel staff.very unhelpful expected much better service from southern sun group.shower drainage blocked on all 3 units. Bathroom could use a good clean up in corners. Only good thing about it is location.no control on rooms. Room next to me had 8 people staying in 4 sleeper.

  • 5/5 Karen M. 2 years ago on Google
    Went on 1 Dec 2021. Really great experience. Thanks to the Covid restrictions, the park was not overcrowded as it has been in the past. What an absolute pleasure. Spent a whole day and got to do all the big rides. The little kids barely had to wait for anything. The park is clean and well kept. Only the little thing is, a few of the attendants could work on being a little friendlier and helpful.

  • 5/5 Anthea Van R. 2 years ago on Google
    What a thrill!!! Line for the Anaconda is always long, but so worth it...Great vibe for the whole family. Tickets can only be booked online.

  • 5/5 SHAHID M. 2 years ago on Google
    The best place for Family fun... With world Class Rides... Nothing Short of any other Joy Ride Resort in the World.

  • 4/5 Anshine R. 2 years ago on Google
    Went to Barney's for breakfast, Wow I must say they exceeded my customer service expectation.Excellent, thank you. Pity can't say the same about Dirty habits,our family outing was almost spoiled because of the rude lady in the kitchen, refusing to wear her mask and insulting my family.

  • 5/5 shane s. 2 years ago on Google
    This place is exceptional. The staff are professional, polite and knowledgeable more so they are passionate about customer service which is why we are loyal patrons and will be. Kinda bummed the petting zoo/area is gone but thats OK. The people on the other hand ... well nothing is perfect.

  • 5/5 Mogammad S. 2 years ago on Google
    Lovely spacious rooms. Amazingly friendly staff... And best of all, you right inside the best theme park in SA. Kids super excited for the rides tomorrow

  • 2/5 David Izquierdo A. 2 years ago on Google
    Most noisy hotel ever, and been to some hundreds already. I had an "executive" room and it was just ok, nothing that I'd relate to any executive term, but rather a simple yet clean room. Staff was nice and attentive overall but reception ladies need to learn how to deal with guests without letting them feel money is the first and ultimate issue, it just feels cheap especially when not even needed, you rather help guests with their actual needs and sorting out problems as they come, that's a better approach I guess. In my case, my travel agency made an error and booked one day less than wanted, when I got back to my room they had deactivated my key and treated me almost like I'm a homeless guy lol and wanted money for the extra time I had the room busy while my main concern was to understand what happened and how to sort it out, I ended up telling them what the issue was and they made me feel like money was an issue and I had to tell them literally money is not a problem, stop saying I've to pay if I want to stay longer jeez like they know no other words.. And that all amid a severe headache since I just came back from a show happening nearby where we were working, anyway, I may be an isolated case but that's my story and of course I'm not gonna give it any higher rating neither because of the room quality nor because the treatment received as a guest. I'm writing now from a very nice 5 stars hotel where people know what is it to be customer oriented, costs twice as much but still worth it.

  • 2/5 jolene f. 2 years ago on Google
    Gold reef city is supposed to be a 5star, but the service is terrible, you can't complain about the service actually, because there is NO SERVICE!! There is no one to help you at the ice-cream pallour, went to 2 different ones but no one 🙄🤔 The rides are fun, except for the people who think you have to allow them to jump the lines. And there are signs EVERY WHERE 😠 saying it's not allowed..... That just blows my mind 🤔🤔🙄 wanted to get something to eat, then they don't want to help you, cause it's almost closing time... So my advice to the PAYING Customer.... When you do decide to go to gold reef city, make sure you have eaten elsewhere and tell your kinds you'll get them ice-cream and something to eat elsewhere after you're trip to the rides and theme park... The lady's restroom close to the anaconda ride was filthy and there was no lights. The only staff that help you and are friendly, are the people at the gates and the staff at the photo booth. Will only go for the rides and nothing else. I guess they make so much money from the entrance fees that they don't need us to go to buy or eat at the restaurants.

  • 3/5 Christoph K. 2 years ago on Google
    1st time sleep over at the golden city. Was not busy on Friday but crazy busy on Saturday. The ques where long with zero covid 19 social distancing enforced by staff. Its pricey, 250 bucks but there are plenty of rides for your money. Beware of golden loop, its not for the young and chances are big you will get whiplash. Overall good getaway.

  • 4/5 Yvette N. 2 years ago on Google
    Kids enjoyed it. Loads of new rides and whole new section for kids under 1, 3m height. We stayed over at the Tsogo Theme Park hotel. Staff was helpful, friendly and professional. Rooms were spacious, clean and very comfortable. The general staff operating the rides were less friendly and professional. Be ready to spend loads of time in long ques at the popular rides (90min), less popular rides shorter ques. The popular rides also started after 9;30am when we were there and closed before 5pm despite a lot of people still eager to do rides. Fun family day out.

  • 5/5 Michelle C. 1 year ago on Google
    What a great experience! The kids loved it. There is so much to do and the staff are all amaz

  • 3/5 Fatimah E. 1 year ago on Google
    Aesthetically pleasing bedrooms but not a very pleasant stay. The bottle water tasted like tap water. The phones didn't work for room service. I had no towels in my room even after it was cleaned. The coffee bar in the room didn't have coffee and the main bedroom lights were not functional it kept flashing through the night.

  • 5/5 Angella T. 1 year ago on Google
    Great rides and plenty of rides to enjoy and great deals that included meals and discounts when you book on online for Thursday or Fridays for the month of July.

  • 4/5 Denzil N. 1 year ago on Google
    Clean, comfortable and spacious family room and excellent service from the hotel staff. My only issue was the lack of bedding. Just 1 thin duvet for winter wasn't enough.

  • 5/5 Andries L. 1 year ago on Google
    Great place, great fun. It is a pity the tube ride was off line. The mine shaft ride is insane, a must for all adrenaline junkies.

  • 5/5 Dave 1 year ago on Google
    Very nice hotel clean neat. being able to sleep over on the property and catch the rides as they open worth the money and the food is amazing

  • 5/5 Lawrence Lebogang D. 1 year ago on Google
    Good old theme park, the fun here never gets old. Great selection of places to eat or grab a snack. The rides here makes you feel like a kid again, they so much fun but don't be deceived some of them pack a thrill punch. Don't take my word for it, go and experience it yourself. Great for kids as well, trust me, they will have fun. Not all rides are operating as yet though

  • 5/5 Sorav B. 1 year ago on Google
    On arrival, all staff are absolutely welcoming and friendly. I liked how the rooms are extremely spacious and are spaced out. Service/room service/housekeeping are quick and there has never been an issue. Barneys restaurant (The hotel restaurant): Food is tasty and outdoor seating is wonderful. Free access to the theme park was awesome as well as shuttle to the casino area. Will defenetly be back!

  • 5/5 Jeane M. 1 year ago on Google
    What an amazing weekend! Many thanks to all the amazing staff being so helpful! These are people who knows how to do their job! Most helpful very friendly staff, big thanks to Kenith who greated us at the parking lot getting us where we need to go with no confusion and the friendliness from all the staff members, what an excellent experience!!

  • 5/5 Charmaine S. 1 year ago on Google
    Fantastic, worth every cent. Service is excellent and good value for money. Had the perfectly cooked beef fillets from Barneys.

  • 1/5 Sameer avib m. 1 year ago on Google
    The theme park room was a executive room paid alot of money, no aircon remote in room, mentioned to reception still didn't deliver, the noise starts from 6.30am, we have slept late as it is new years eve, but can't sleep as the noise awakes you at 6am. But also booked here before and found the noise and rooms not up to scratch, I booked here again is because of my kids wanting to spend time in the theme park. Never again sorry gold reef 🤬🤬🤬🤬😭

  • 5/5 Lerato M. 1 year ago on Google
    Gold Reef City a amusement park located in the South of Johannesburg, South Africa. There are various attractions at Gold Reef City, including water rides, roller coasters and the famous Gold Reef City Casino. It is also the site of the Apartheid Museum. There are so many activities to participate in at Gold City. The theme park is children friendly and caters for families as well. There is a variety of restaurants that cater for everyone.

  • 5/5 Yuvs G. 1 year ago on Google
    Really enjoyed Goldreef city theme park. However, they could do with some new and thrilling attractions.

  • 5/5 Daniel L. 1 year ago on Google
    This was a beautiful place to stay .the staff gave great service. They were friendly and really helpful. Thanks guys .my family had a wonderful stay

  • 5/5 Sfundo G. 5 months ago on Google
    oms are stunning,and if you find yourself going to Barney's for supper, you must must must have their cheesecake! We didn't feel rushed and getting to go into the theme park early in the morning and being able to walk around at night is absolutely amazing. Would 10/10 recommend anyone to come here. We had an absolute blast! Experience was incredible. The breakfast was amazing, rooms are stunning,and if you find yourself going to Barney's for supper, you must must must have their cheesecake! We didn't feel rushed and getting to go into the theme park early in the morning and being able to walk around at night is absolutely amazing. Would 10/10 recommend anyone to come here.

  • 5/5 Andile X. 5 months ago on Google
    This hotel is a real gold nugget deep in central Johannesburg. Beautiful updated rooms, the service was something else. They went beyond to help us out during check in and the staff was so warm and friendly. Each room is situated in a little mining town which makes discovering the place even more exciting. Breakfast is quite good here, catering to special needs. Will definitely come back here again. This hotel is a real gold nugget deep in central Johannesburg. Beautiful updated rooms, the service was something else. They went beyond to help us out during check in and the staff was so warm

  • 5/5 Fred T. 5 months ago on Google
    I had an opportunity to visit this beautiful hotel situated in the middle of Johannesburg, I was very impressed by the quality of the service, the staff members were very friendly and helpful, the place is always clean, rooms are spacious and offers a beautiful view of all Johannesburg. All above, when you call reception from the comfort of your room in less than 5 minutes your expectations are satisfied. I will strongly recommend it to all traveler’s for it safely, clearness. This is the place for peace of mind.

  • 5/5 Ayabonga D. 4 months ago on Google
    It was an amazing experience! The rides were thrilling, the staff was friendly, and the overall atmosphere was filled with fun and excitement. I can't wait to go back and create more wonderful memories with my family and friends.

  • 5/5 Hlubi M. 5 months ago on Google
    I had a great time at Gold Reef City Theme Park with my family. I love that it caters for everyone, from foodies with their vast choice of dining options to persons like me, who are adventurous with their amazing thrilling rides. My family and I cannot wait to book our stay this holiday at the Gold Reef City Theme Park Hotel and our tickets for days full of fun at the Theme Park

  • 5/5 Peter A. 5 months ago on Google
    Hey [Gold Reef City Theme Park Hotel! I hope this message finds you well. I wanted to share an amazing experience I had at Gold Reef City Theme Park Hotel. It was absolutely mind-blowing! From the moment I checked in, I was greeted with warm hospitality and top-notch service. The hotel itself was stunning, with modern and comfortable rooms that made me feel right at home. The amenities were exceptional, and I couldn't get enough of the fantastic views from my window. But let's talk about the theme park! It was like stepping into a world filled with endless excitement and adventure. The rides were thrilling, and the attractions were truly one-of-a-kind. I had an absolute blast exploring everything it had to offer. The food at Gold Reef City Theme Park Hotel was also incredible. The restaurants offered a wide variety of delicious cuisines, and the staff always made sure I had a memorable dining experience. Overall, I can't recommend Gold Reef City Theme Park Hotel enough. Whether you're a thrill-seeker or just looking for a luxurious getaway, this place has it all. Trust me, you won't be disappointed. So, grab your friends and make some unforgettable memories. Cheers! Looking forward to catching up soon. Take care! Warm regards, Peter Alexander

  • 4/5 Phumzile N. 6 months ago on Google
    A great experience all together. The staff was very friendly and helpful. They were attentive to detail. The staff at the restaurant was also friendly and helpful. They even accommodated my special request. The pool area is small and so is the pool but has a braai stand, not sure if guests are allowed to braai there. The theme park completes the experience as it is included in the hotel rates as well as the breakfast. The food was delicious and they had varieties of food. The place was also clean and well kept.

  • 5/5 Jacqueline C. 2 months ago on Google • 3 reviews New
    We were booked in from the 23-25th January 2024 at the Theme Park Hotel as it was the closest accommodation for our business trip. Stunning location and very nice room but I can't rave enough about your staff's service, hospitality and overall friendliness. It is by far the best service we have received even compared to other 4 star hotels that we frequent. From the security guards, reception, waiters, shuttle drivers to the guys that do maintenance. It is impeccable. Had the opportunity to take a long walk through the empty theme park and for the first time really had the opportunity to look at the place from another perspective, the beautiful mining equipment that is placed as features, the stunning well maintained gardens and the absolute cleanliness of the streets and stunning buildings. Well done, can't wait to visit you guys again.


Call +27 11 248 5700 Open on Google Maps

Trends



Last updated:

Similar Tourist attractions nearby

Four Seasons Hotel The Westcliff, Johannesburg image
1
Four Seasons Hotel The Westcliff, Johannesburg
Hotel
Chic property overlooking Johannesburg Zoo, offering 2 heated outdoor pools, 5 restaurants & a spa.
4.60 (3.8K reviews)
Radisson Blu Hotel, Sandton Johannesburg image
2
Radisson Blu Hotel, Sandton Johannesburg
Hotel
Upmarket quarters, a modern Italian restaurant & a spa, plus indoor & outdoor pools.
$81/night
4.40 (3.7K reviews)
Radisson Blu Gautrain Hotel, Sandton Johannesburg image
3
Radisson Blu Gautrain Hotel, Sandton Johannesburg
Hotel
Contemporary property offering sleek rooms, plus hip dining, a city-view bar & a free local shuttle.
$78/night
4.40 (3.3K reviews)
The Fairway Hotel, Spa and Golf Resort image
4
The Fairway Hotel, Spa and Golf Resort
Hotel
A chic golf resort property offering upmarket rooms and suites, free breakfast, and a pool and spa.
$68/night
4.60 (3.3K reviews)
The Capital On The Park image
5
The Capital On The Park
Hotel
Streamlined accommodations in a refined hotel with an outdoor pool & a restaurant.
$75/night
4.50 (2.8K reviews)
Last updated:
()