1/5 Janette N. 2 years ago on Google
I
was
not
provided
with
the
room
that
I
booked.
When
I
arrived,
they
told
me
they
were
fully
booked
even
though
I
booked
online
in
advance.
The
room
was
full
of
fungi
in
the
room
scurtings
and
in
the
shower.
There
were
no
towels
in
the
room,
when
I
requested
towels,
they
gave
me
dirty
towels.
They
had
two-point
bedside
lights
but
had
no
plugs
or
adaptors
for
them.
They
had
a
no
refund
policy
and
was
not
able
to
cancel
my
booking.
They
moved
me
to
another
room
the
next
morning,
which
was
a
similar
room,
but
still
to
what
I
booked
and
paid
for.
There
were
no
toilet
paper
and
no
towels,
I
had
requested
towels
and
they
only
proved
me
with
a
hand
towel.
The
neighbours
smoked
in
their
bathroom,
and
all
the
smoke
came
through
to
the
room's
extractor
fan
into
the
room
I
stayed
in
for
the
entire
night
and
morning,
I
had
two
asthma
episodes
throughout
the
night
because
of
the
smoke
which
caused
a
panic
attack.
This
is
really
not
what
they
advertise.
The
place
is
falling
apart
and
maintenance
is
not
done.
the
downlights
are
falling
out,
the
scurtings
are
broken
and
the
sheets
are
torn.