Hate this place. A total waste of my money and time. Had to wait outside in the dark for 15minutes for someone to open for me when I arrived. No one was there to welcome me and show me to my room. There's no hot water to shower no TV no heater no kettle. I had to make my morning coffee using a microwave lucky enough I had my travel mug and coffee with me. No towels provided and no extra blankets given. I was so cold during the night not even one of the staff came to see how my stay was until I had to check out and the lady was very rude when I started complaining. I will never set my foot there again. NEVER!!!!

I was very disappointed. Cancelled upon arrival. The pictures on site and what we got , do not look like same place. We canceled the booking because when we got there the place was dirty. The receptionist struggled to open the room doors. Shared bathroom, kitchen etc. Can't deal The receptionist wanted to put us in a small room whereas I booked a place for 5 people There's renovations happening and our cars were not safe, hole in the front side wall This was really disappointing 😞 I would never recommend anyone stay there even if it was free mxm

It best value for money to stay in one of the most upmarket and secure suburbs in Johannesburg. Rooms were clean, Staff was friendly and helpful, was a pleasant stay

For a last minute find, this place was definitely an interesting surprise... 😊 Because we had arrived late at night, I hadn't realised how beautiful the place was until the next morning. I appreciated its charm and various pieces of art all over the establishment. It speaks perfectly to its location in Rosebank near the Keyes Art Mile. It is a bit of a fixer-upper with regards to the rooms, shared bathroom and kitchen spaces, however with a little TLC the guest house can definitely turn around! The pricing is affordable and it attracts a number of people to the establishment. However, just a few tweakings need to be made and it'll get back in shape in no time!

The property is damaged and needs alot of renovation. I was here for a church conference for 3 days. The bedding had stains and when we asked for blankets we where asked to pop out extra money for those. We even had to pay to use the iron. There was just alot going on honestly.

Good day I write to inform you about my unpleasant experience at your guest house as I have a strong belief that some of the problems can be fixed. I am from Cape Town and I went Johannesburg to register for my masters degree at Wits University on Monday the 14th of March. I thought the process would take only one day but it ended up stretching to the next day so I decided to book for a night stay at your guest house. Before I arrived I called and I was told that there was a room at the guest house which was costs R500 per night and I reserved it. I booked my Uber from Wits and I arrived around 20: 00hrs. I called the lady to inform that I was outside and it took me 20 minutes to enter the premise( apparently the gate remote was not working). When I finally entered I was told that the room is R650 instead of 550 which I was told on the phone. I decided to take the room since it was already late. I didn't had any cash with me so I decided to use my bank card and I was told to either walk to the garage or request Uber to withdraw cash because the credit card machines were not working. The lady told me it was a 7 mins walk and she didn't seem to be bothered at all. I ended up requesting for an Uber which costed me almost R70 to and from and that was my lunch money for the next day. When I got back the Uber driver just dropped me outside and left because he had gotten another trip. I called the lady to tell her that I was outside and I had to wait for almost 30 mins before she opened( this time it wasn't a remote problem but noone was just coming to the gate at all. Finally I entered and paid and the lady just showed me my room and said she was going to come back. 30 minutes later I called asking for glasses to pour my cool drink and she said she was coming. Around 23:30 I had a knock and I opened only to be given a dirty glass , my receipt and a dirty towel. - No towels in the room - No television - No charging ports - 2 single beds joined to make one - No soap or small lotion - No one offered the wifi password The next morning again it took me 20 minutes to exit the property The place is beautiful and if properly managed it can generate a significant income I had the waste experience ever and I don't think you would want the public to know what I went through!

This place is really bad the windows were very dirty, the kitchen had so many Flys the mirrors were not clean, the shower busted while we were sleeping at night, the fridge was not working the pools were also not cleaned The staff come in as they please in our house, we didn't have privacy So I wouldn't recommend any to go there

Loved the service and the room we booked infact all was awesome

You have to call the owners to open the gate. It can take 5 to 10 minutes of waiting outside for them to come and open.

The place does not look like in pictures, we were told over the phone that it was R440 but when we arrived they said it's R670. The rooms were dirty, we found worms on top of the bed, the entire guest house is not well maintained. The staff is not trained, as for the owner he was so rude towards us over the phone when we complained about the guest house.

Worst stay in a guest house. I was phoned to book a room in de Aarden but they booked in in at the back packers lodged. I had to wait 20 min at the gate and eventualy had to go in at another gate. Then when loadshedding started they did not have lights so I could book in and go to my room, I had to use my own light. For the price I paid I would have expected alot more and better. Will never reccommend this place to anybidy.

This place need to be renewed .I have never experienced such bad service their bedroom must be upgraded ☺️

Bad service. They make you pay for towels the kitchen isn’t equipped, there aren’t even glasses. No toilet paper amongst many other things

Its a great place just didnt know there would be many other people around. No Shesha a d music cut early sp many of us had to leave.

My experience was terrible, the bed my thrown away, no extra blanket since it was cold. No towels in bathroom, lack of security people just in and out in our space. Kitchen, no dish clothes n cups dirty. Sitting, TV no remotes n untidy. Lastly, address was incorrect.

Horrible place I have ever been to,very dirty and shady.had to look for a place late at 19hrs in the middle of nowhere coz there was nowhere I could sleep at that guest house.safety is at zero level

BOOK DIRECT WITH PLACE OFFERING ACCOMMODATION, ITS MUCH CHEAPER I searched for the place that suited my needs best, the place I liked came up on many different websites, I then got the cheapest Quote I could find on those websites. Then took that Quote and found the accommodations own website, contacted them directly? I told them I had seen a price at a particular website and asked if they would beat this price, They gave me a fantastic discount and I got a great stay. They were more than willing to pass this saving on, same as any price guarantee services, like a retail store offers a price guarantee for there appliances? As I work in the industry I had learnt that Websites that refer bookings charge the accommodation places a high commission fee of 8% going up to 16% for referring the inquiry. If you are worried that a place will honour your booking, The easiest way to establish this is to see if they are registered with a few of the booking agencies, then they would have been checked out by these websites.

Good accommodation if you're looking for something inexpensive and decent. Strategic location, gated compound and friendly staff. Not quite pleased about house keeping rules, room had no aircon, it was stuffy when temperatures soared. Room not squeaky clean either. Admin system can definitely get better.

Absolute worst experience , Rude manager , wrong address , pictures very deceiving.

Very nice and clean, quiet place ever