4/5 Gianni l. 5 years ago on Google
Im
going
to
be
honest
,
im
starting
with
a
2
โ
and
will
explain
why
I
never
went
5
โ
and
ending
on
a
4โ
...My
Mom
came
in
on
a
Monday
and
the
staff
and
Sisters
were
extremely
friendly
and
accomodating,
However
on
day
2
I
noticed
dry
blood
on
the
side
of
my
moms
bed
which
is
very
Un
hygienic
naturally
you
call
the
staff
to
point
this
out,
the
head
nurse
then
came
and
quickly
attended
to
this
which
impressed
me
however
on
day
3
things
changed
drastically,
the
bathroom
shower
in
the
ward
that
my
mom
was
in
was
not
working,
after
15min
of
ringing
for
assitance
a
sister
came
and
told
her
to
use
another
wards
bathroom,
my
mom
proceeded
happily
only
to
find
the
2nd
shower
she
tried
was
also
not
functioning,
after
standing
for
15min
in
the
hall
in
a
towel
a
sister
walked
by
and
my
mom
relayed
her
concerns
only
to
be
told
in
a
negative
tone
to
go
use
another
wards
shower,
I
have
an
issue
with
this
firstly
you
as
the
sister
should
escort
my
mother
into
another
person's
room,
not
expecting
a
patient
to
walce
alone
into
another's
patients
room.
Anyways
my
mom
then
left
with
one
option
decided
to
bath
out
of
the
basin
and
went
to
her
room,
she
then
needed
assistance
and
rang
the
bell
again
and
here
is
were
it
gets
really
unacceptable
and
dangerous...
NOT
1
staff
member
attended
to
the
nurses
bell
for
as
long
as
it
takes
for
it
to
stop
on
it's
own
accord.
After
a
while
the
head
sister
who
was
helpful
the
day
before
came
in
with
the
maintenance
man
and
found
my
moms
bathroom
full
of
water.
After
my
mom
tried
to
explain
but
could
not
as
she
was
interupted
by
the
head
Nurse
who's
helpful
damina
from
the
day
before
changed
to
a
frustrated
negative
attitude
.
Lets
call
her
Ms
M
...then
called
her
staff
into
my
moms
room
to
sort
the
mess
out
and
arranged
my
mom
to
recieve
the
presidential
suit...
but
my
mom
was
told
I
dont
really
want
to
give
you
this
room
but
this
makes
up
for
it.
I
dont
like
to
complain,
but
when
it's
due
its
necessary.
Dont
offer
good
service
but
with
a
bad
attitude.
Either
you
strive
for
excellence
or
you
dont.
And
for
this
reason
I
would
say
that
I
would
have
given
this
hospital
a
5โ
even
after
all
the
bad
things
that
happen
but
the
fact
that
when
they
fixed
the
issues
it
was
done
with
a
very
negative
attitude
and
in
a
manner
as
if
we
dont
want
to
do
this
but
we
will.
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