I play wheelchair rugby in the main sports hall most weeks. Despite having a new floor laid, last year, the floor is not cleaned or even swept regularly. Today there was no heating and it took 15 to remove equipment left from yesterday so we could start playing. Admittedly they were short staffed but that not our problem. Two stars because the staff member was friendly and was doing his best!

It's really not okay. It's not clean. Although it appears well staffed they're not actually doing much. Aging facilities are acceptable because we're all trying to save the planet and make do. But somehow I think Everyone Active have their fingers in the till looking at the state of these public facilities they're running on behalf of the local community. Does the BPC Council pay them money for this? The management are lazy and the staff attitude is resigned defeat. Even a membership enquiry from a disabled person with a Doctor's referral is not enough reason to bring them to action. Ignoring the needs of the disabled is passive discrimination but it's a crime nonetheless. In the bigger picture the more senior actor in the position of authority must bend their ways to assist those seeking help. I have this documented if Everyone Active wants to challenge me. Just another sick building with sad people. Avoid.

It's a brilliant place for classes, but their cctv dose not extend to the bike rack just the car lot, which being a fitness center they should be encouraging this kind of transport. so they don't protect their members property while using there facilities. Please check your bikes before riding on them after leaving this leisure center 🙏. Mine was sabotaged, and I ride home going down alder hills, I could have actually been put in intensive care or been killed. Please be careful when leaving your bikes here.

In regards to swimming lessons, changing rooms are always packed with parents reserving a room by putting their kids clothes inside leaving others kids cold whilst waiting for a vacant cubicle. There are never spaces to sit and watch your child swim with others sat looking at their phone's, which could be done in the car. Most swimming teachers are great though. Update* Since lockdown they REALLY went downhill. Inconsistency with the teacher, friends which were made were all split up & although silver hats are experienced swimmers the kids were just told to do as many laps as they could until time was up with no new skills taught or interaction with the members. A real shame as it was the one sport my child used to enjoy attending every week.

Overall is a great place, it has space for improvement and upgrades but can't complain. I just recently joined and came from The Gym (before the pandemic member) and compared with Rossmore Leisure gym I can say that if your full gym geek probably the best would be The Gym , but if enjoying swimming too I would say go to Rossmore Leisure C. In regards of improvements I wish it had sauna as well and probably more gym equipments.

Probably better equipped than some actual gyms, swimming pool and changing rooms are excellent, with good showers and other facilities. Hair dryers cost 20p and lockers are 50p, however the rest of the premises is cashless, so don't expect to be able to get change if you don't have the exact amounts.

Why have 50p lockers when most people have £1 -leave on the side by the pool I’m told as the cafe and reception are cashless…..had my coat taken before leaving it there. Need a cash machine giving out 50p as nothing is safe even by the Poolside

A great soft play area. Clean and tidy. Kept in good working order. Swimming is amazing. Staff friendly and helpful

Love this leisure centre . The staff are all so lovely and exceptionally helpful. Both in person and when I called to ask about the swimming sessions . The pool is probably the best kept secret in Poole. It's beautiful in its design with a big sweeping curved roof of wooden panels. It feels very spacious when you swim . The water is a lovely temperature, neither too hot or too cold. The changing facilities are not separated which makes life easy for people who need to assist their partner in changing as well as families. It's a busy place with many classes taking place. I've used the gym in the recent past which is also great. Plenty of equipment and well ventilated with both fresh and air conditioning Monthly membership is very well priced and good value for money

Love swimming here. Really wish there was more than an hour or two a day when the pool was open for public swimming. Makes it hard to fit in time to go. For Someone working full time there is often only lane swimming available in the week. Very boring. In fact the whole pool never send to just be open for fun. There's always a section ripped off for something, but a lovely pool.

Frequent visitor of the Rossmore swimming pool (myself and children) and occasional visor of the soft play with our kids. Both awesome. The soft play is only small but our kids love it.

Always enjoy my zumba classes here

Evening time desk staffs and Managers are absolutely fine. But in Day time had many bad experience from front desk . Not enough lights on main hall.

I joined Rossmore as a doctors referral, I have to say that Catherine’s positive attitude is encouraging to us all. Everyone is so happy to be part of it. I highly recommend it. I would love to see more classes. thank you to all the staff they make it all a good experience.

Highly accessible, from parking all the way through the changing room and into the pool area. Cashless though so take a 50p for the lockers!

Great leisure centre, all my children have swimming lessons here and can't fault them. Only thing that would be super helpful is if there were more private/cubicle showers

Thoroughly enjoyed it but not happy about TWO life guards on ONE side of the pool. My grandson fell in at the deepest part of the pool whilst I was getting a ball for him. Neither lifeguard saw this as they were on the opposite side! Fortunately I heard him cry out Nanny HELP me! I did speak to the lifeguard about the lack of supervision on the opposite side but he told me that this is how your pool functions! Well fortunately I heard my grandson and managed to get to him in time but if I hadn't well who knows what the outcome may have been. With this in mind I do believe it to be a matter you need to address with some urgency before something bad happens.