1/5 Meagen B. 10 months ago on Google
I
placed
an
online
order
at
6:30am
to
be
delivered
at
11:20-
11:30am
to
my
sons
basketball
camp.
They
had
lunch
scheduled
at
11:30.
The
camp
provided
pizza
for
lunch,
but
my
son
cannot
eat
dairy
and
toppers
has
the
dairy
free
cheese
and
I
wanted
him
to
be
able
to
eat
pizza
with
the
other
campers.
I
received
an
order
confirmation
email
when
I
placed
the
order
and
around
11am
I
received
a
text
about
my
driver
would
deliver
the
pizza
a
few
minutes
late
and
a
tracking.
Then
at
11:30
I
received
another
text
that
said
the
order
had
been
canceled
and
to
call
the
store.
The
first
person
I
spoke
to
was
nice
and
said
there
was
a
“a
glitch”
and
some
online
orders
were
getting
canceled.
I
explained
that
I
live
an
hour
away
from
the
camp
and
my
son
does
not
have
anything
else
for
lunch
and
could
they
expedite
a
new
order
and
he
said
it
would
be
an
hour
before
they
could
get
a
pizza
to
him.
Like
I
said,
he
was
being
nice
but
I
felt
that
a
manger
might
be
able
to
expedite
and
I
was
not
being
rude
or
loud
or
anything.
I
asked
to
speak
with
a
manager
and
he
said
the
manager
would
not
be
in
until
2pm.
He
said
I
could
speak
to
someone
else,
it
wasn’t
clear
to
me
what
position
this
other
person
holds
but
I
said
ok.
When
transferred
to
this
other
guy,
he
said
the
manager
would
not
be
in
until
tomorrow.
I
started
explaining
the
problem
to
him
and
how
my
son
now
has
no
lunch
and
was
there
anything
he
could
do
to
fix
this
and
there
was
no
response.
I
could
hear
background
noise
so
I
know
the
call
was
active,
but
there
was
nobody
on
the
line.
It
sounded
as
though
he
sat
the
phone
down
(he
did
not
ask
me
to
hold)
and
let
me
ramble
on
to
nobody
listening
and
after
saying
“hello”
as
loudly
as
possible
for
a
few
minutes
and
nobody
ever
coming
back
to
the
phone
I
hung
up.
I
always
order
from
toppers
because
of
the
dairy
free
option
but
this
makes
me
reconsider
that.
I
certainly
would
never
order
from
that
location
again.
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