Neighborhood Family Practice - Ridge Community Health Center image

Neighborhood Family Practice - Ridge Community Health Center

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One of the Top rated Pharmacies in Cleveland


Address

3569 Ridge Rd, Cleveland, OH 44102, United States

Website

www.nfpmedcenter.org

Contact

+1 216-281-0872

Rating on Google Maps

4.10 (194 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:30 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 8 pm
  • Tuesday: 8:30 am to 8 pm
  • Wednesday: 8:30 am to 5 pm
  • Thursday: 8:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: appointment (18) time (6) told (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Janelly R. 4 years ago on Google
    I just moved to cleveland and I was never informed about their no show policy or that if I wanted to reschedule an appointment I have to call at 8 in the morning. Most doctor's I been too in Miami where I'm from give you 2 to 3 chances. I think it's stupid how I have to go to a different doctor's office just to see a doctor. That's stupid and no patient should go through that. I have a job I can't make it to every damn appointment.
    3 people found this review helpful 👍

  • 5/5 Jacquelyn S. 5 months ago on Google • 13 reviews
    Been going here for years. They work with you and get the job done. Friendly and professional staff and my doctor is the best!
    1 person found this review helpful 👍

  • 1/5 Safi ullah W. 3 months ago on Google • 12 reviews New
    Horrible , they are really ignorant just chilling outside no one care about the time very rude .

  • 4/5 Hollywood 1 year ago on Google
    Very nice doctors and staff. The genuinely care. Great place to get rated for services. They do a pretty good job. I haven't had any issues and I've been going for the last 4 years.
    1 person found this review helpful 👍

  • 4/5 victoria v. 8 years ago on Google
    I love it that I can make an appointment that same day. Sometimes I feel my ppc doesn't listen to what I have to say.
    1 person found this review helpful 👍

  • 1/5 Rijana A. 1 year ago on Google
    When I tried to make an appointment This lady hung up the call.. I waited for more than 30 minutes call in line and they never received.
    1 person found this review helpful 👍

  • 5/5 Penelope D. 6 months ago on Google • 9 reviews
    Wonderful, thoughtful staff. Care is top-notch! I can't say enough about the outstanding care Amy Ebbitt has given me over the years Gina, the dental hygienist is the best! Love NFP

  • 5/5 Brianna M. 9 months ago on Google • 6 reviews
    Neighborhood Family Practice is invaluable! The providers I’ve met here have been some of the best I’ve encountered in my entire life! The midwives are the amazing and Katy Maistros will always have a special place in my heart!

  • 5/5 M R. 5 months ago on Google • 6 reviews
    I love this place!! If there was anything they could do to improve on it, I'd only suggest more business hours. The staff seems like they get along well. They are quite competent and they all seem to get along very well.

  • 1/5 Maiwand N. 5 months ago on Google • 3 reviews
    I cancelled my cancelled my class for appointment and they made me weight 1.30 minutes and the doctor didn’t even show up .

  • 1/5 Marina Z. 9 months ago on Google • 3 reviews
    Help me understand why y’all take so long any day of the week or the time to pick up the phone for an appointment. Will never understand this!!! 🙄🙄🙄 on the phone since 8:45am till 9:30am just so my call gets hanged up! Smh

  • 5/5 KIM HARTMAN (. 1 year ago on Google
    Dr. Rabinovich is fantastic! She is the first dr I've felt truly comfortable with. All of the staff there are terrific. It's clean, dividers are in place, mask are worn. They are also affordable & offer a sliding scale rate even for the dentist.

  • 5/5 Grace B. 1 year ago on Google
    Love going here the womens nurse she is so wonderful she take time to listen to you she makes you laugh too much love her ❤️🙌🙏

  • 5/5 Danielle F. 1 year ago on Google
    I love this place. I've never felt more comfortable, at any other doctor's office I have been to, than I do here.

  • 1/5 Paul C. 1 year ago on Google
    Gave my sister a ride to her appointment at 11am they were just gonna draw blood...so we ended up leaving there at 1:20pm They tried to draw blood and couldn't,there was no one there that knew..so to their benefit they scheduled another appointment to draw blood again. Few patients in the clinic no excuse to wait all those hours. Don't recommend this place to anybody.

  • 1/5 Amare 8 months ago on Google • 2 reviews
    Couple years ago I called for an appointment because I suffer really bad depressions and I had suicide thoughts. Lady picked up and I asked her If she can help with a appointment for my depression then she tells no because I missed an appointment. Second time I called because my mom knew I was in a really bad state she told me to try again maybe they will help you. I called and the lady was yelling at me saying "We don't see people with mental illness!" I think some of these doctors or who ever is at the front desk don't know how series it is when they talk to a person who has a disability. I was so desperate I didn't say anything to her I only asked for help and I just asked her If she can recommend me to some other clinic that they can help me. She tells me to go to Neighborhood Family Practice - W. 117 Community Health Center. When I went to this clinic they were so respectful and nice and understanding why people sometimes can't show up to an appointment because of their mental health. While I was there a lady with short hair and glasses came in saying she is the boss of both clinic and she was asking me questions about my health and I told her how I was feeling. Then, she left. The doctor who was so nice to me told me that I had to make an appointment back to that other clinic where they told me they don't accept people with mental illness. She want it me to talk to a therapist. So, I did go to my appointment and I went to see the therapist and when I was done with the therapist and go back to the waiting room and I had tears coming down my face because I was talking to someone that I had to talk about my trauma and there was that lady she told me she was the boss and I sit down because my mom was there talking to her and she looks at me and tells me "would you stop crying." Like it was aggravating her. I was shocked. In my head i am asking why is this happening to me. I am a nice person. They gave me another appointment with another doctor to see what medications works for me. Problems with them does not end there you guys. I'm just done with them. Every time I had to make an appointment i was always afraid how they going to treat me next time and I do not want this in my healing process. I am not a person seeking problems with no body but I was only asking for help. I had really bad experience with them but not the people on West 117.
    2 people found this review helpful 👍

  • 5/5 Rebecca R. 6 months ago on Google • 1 review
    One of the best healthcare places I’ve been to. They were so kind helping me with my financial situation - other medical places I’ve called were rude and had appointments backed up months in advance. They were considerate and super helpful, the process wasn’t stressful and their financial assistance has eliminated so much stress worrying how I’m going to be able to stay healthy while not making much money.

  • 1/5 Joshlynne M. 6 months ago on Google • 2 reviews
    Horrible!!! Been calling since September to get my birth control replaced. Took billing over a week to get back with me. Called October 2nd to schedule an appointment and was told they had to see if they had my birth control there or they would have to order it, and what do you know 2 weeks later I call for an update and they tell me the same story. Called planned parenthood Monday and they scheduled me an appointment 2 days later!!!


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