1/5 Eileen P. 3 months ago on Google • 1 review New
Worst
experience
ever!!!!
at
the
foundation
room,
been
going
there
for
years,
lately
the
staff
and
manager
were
horrendous!!!
They
kicked
my
friend
out
because
the
door
guy
yelled
for
her
to
take
the
stairs
because
too
many
people
were
in
the
elevator,
never
being
there
before
she
opened
the
door
next
to
the
elevator
thinking
it
was
the
stairwell
but
it
was
an
alcohol
closet
&
was
unlocked
(negligence
on
their
part).
She
immediately
turned
back
around
realizing
it
was
a
closet.
The
door
guy
kicked
her
out
In
10
degrees
weather
called
a
security
guard
escorting
her
out
while
.treating
her
as
a
criminal.
&
not
giving
her
a.
chance
to
call
an
Uber.
All
because
she
mistakenly
thought
a
closet
was
the
staircase.
Really
a
bunch
of
idiots
working
there!!!
Who
would
put
an
alcohol
in
a
closer
unlocked
next
to
an
elevator
that
is
in
a
busy
area.
The
bartender
was
rude
as
F…
and
wanted
to
serve
well
drinks
as
opposed
to
a
high
shelf,
a
drink
is
a
drink.
Terrible
experience
ever,
especially,
after
seeing
an
amazing
band
at
the
HOB,
it
completely
turned
the
rest
of
the
evening
into
a
horrible
experience.
The
customer
experience
has
gone
out
the
door…
and
saddest
thing
is
the
staff
and
manager
were
trash
&
did
not
care.
Where
is
Jules?
,
he
was
the
Bomb
gave
the
best
customer
service,
miss
him!!!!
It
baffles
me
because
I
come
from
a
generation
were
customers
were
of
up
most
of
importance
and
lately
they
just
don’t
care
at
all
and
are
completely
disrespectful
to
the
customers,
Customer
service
has
gone
down
the
tubes.
I
would
not
be
surprised
if
the
doors
close
soon
at
this
location
with
that
kind
of
operation
.
☹️