1/5 Drew L. 1 year ago on Google
I
had
an
abysmal
experience
here
over
the
weekend,
and
I
cannot
in
good
conscience
recommend
it
to
anyone
until
there’s
a
major
overhaul
of
employee
training
and
behavior.
While
my
group
and
I
were
peacefully
seated
at
a
table,
one
of
our
friends
closed
her
eyes
and
put
her
head
down
due
to
fatigue.
Without
warning,
one
of
the
servers
violently
shook
her
from
behind
and
barked
at
her
to
wake
up
or
leave.
It's
important
to
emphasize
that
we’d
only
ordered
1
round
of
drinks
at
this
point
and
were
in
control.
The
server
didn't
even
attempt
to
speak
with
us
before
physically
intervening.
Instead,
we
were
left
feeling
shocked,
uncomfortable,
and
unsafe.
To
make
matters
worse,
when
we
tried
to
address
the
incident
with
the
server,
she
was
shockingly
rude
and
hostile,
displaying
a
complete
lack
of
professionalism
and
basic
human
decency.
If
violently
shaking
a
tired
patron
is
the
first
response
of
this
establishment's
employees,
then
they
have
no
place
in
the
service
industry.
It
was
a
show
of
arrogance,
disrespect,
and
incompetence
that
no
paying
customer
should
ever
have
to
endure.
It’s
clear
that
our
safety
and
well-being
weren’t
a
priority
for
this
establishment.
It's
a
shame
because
we’d
heard
decent
things
about
this
bar,
but
our
experience
was
anything
but
positive.
I
implore
anyone
reading
to
think
twice
before
giving
Bearded
Lady
your
business
until
they
take
major
steps
to
address
these
issues.
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