Very expensive and bad craftsmanship. I have bought at least 6 necklaces for myself and my family, 4 of those necklaces have to be repaired, the medals of 3 lost pieces while the other one came lose while having it in, it just fell on its own. I also bought 2 earrings which each cost me $120 for a really small earring while I was wearing them they would always come lose as they weren’t even soldered, they just inserted the charm of the earring into the loop. Very very cheap craftsmanship. I was told they couldn’t soldered the earrings, when I went to return them they told me they could do it. Not sure who lied there. But I really don’t recommend this place, the prices are too high for the quality they have. If they at least made things the right way the prices wouldn’t really matter, but can’t be paying too dollar for things that will need repairing. I have spent well over $6,000 with them and not a single necklace was good from the start. All have had to be taken to them to repair them. The last 4 I had a different jewelry repair them as they also want to hold anything they repair for 2-4 weeks.

Update: THE JEWELRY FAKE… I COULDNT EVEN BELIEVE IT.. I don’t know if they all are but this ring and my other were fake got the diamonds tested and was very disappointed

I don't waste my time even considering other shops to go to...if I want a new piece I come here.

Saw the business featured on TV and I was hooked. I like silver but I love my gold jewelry. Had several gold pieces that needed to be repaired and they were on point. Been married 5 yrs this year and my hubby and I will be upgrading back to gold bridal sets. Love it.

Had a great experience with Old San Juan Jewelers. They were friendly, engaging, thoughtful, and considerate. I would definitely go back!

I am Absolutely in love with this place and the excellent service I just received from the entire staff But Elissa went well over about and beyond for me Not. To mention this place has the absolute hands down most beautiful jewelry seen

The people working there are very nice. My complaint is the prices. I am a very experienced gold buyer and they WILL not budge on their prices and almost all other places will. So that's why I won't buy much from them. It doesn't matter how much u spend in there either..no deal for u. I feel their prices are the highest around for 10 k jewelry. I'm not spending that on 10 k. ..so prepare to spend top dollar for so/so gold. Most places will knock off some money or work with you.

They are the best. Everyone needs a jeweler they can trust. They do repairs on site. Rare to find in Jewelers these days. I had an onyx ring and I cracked the stone. They were able at a very reasonable price to find a replacement and make the repair.

They fixed my chain, cleaned it, along with another pendant I brought in to be cleaned, in under 10 minutes and for under $5. I wish I had taken a before and after photo of their work. I'll be a repeat customer for sure.

Thank you Old San Juan Jewelers for fixing a broken brooch and helping me create a lovely new brooch from an antique button. Service was excellent, welcoming, and of technical high quality. Work was completed in a week and very reasonably priced. I will return in the future. Thank you.

I’ve always gone to this store for whatever I need, I will say one thing it’s good to have a group of very professional people working and attending to you like you matter as a customer.

Excellent service from the beginning and too the end😊😊😊😊😊 thank you!

The best selection of Jewelry in town most definitely! & Great service! They treat you like family and always make sure you are satisfied.

I took a Hamilton watch to 3 different shops to get it engraved...all told me they couldn't for whatever reason...until I went to San Juan. They said no problem and that it would be ready in 2 days. The staff was extremely helpful, professional, and took great care of the watch! Also incredibly affordable for the amazing job they did. So happy I found this little gem.

Family owned, these guys are super nice and easy to work with. They really make sure you get exactly what you want and they will order or make it if they don’t have it available on the spot. I only plan to get jewelry from these guys moving forward

Great customer service... they'll help you find something perfect for your price range!

Excellent service! Will definitely shop again👍🏼

Family owned and operated. Servicing the Cleveland Ohio area. The best and affordable repair service in town.

My fiancée loves her engagement ring defendly going to be a repeat customer 👍

Best place in the world to go buy some gold

I love these guys! They are reasonably priced and customer friendly, as well as being a family oriented business!! They do EXCELLENT repair work as well!

Lovely staff professional and fast.

Always a great customized experience at Old San Juan Jewelers

I had 2 vintage ladies Rolex watches that needed complete overhaul. After reading all the reviews on Google, I decided to use The Old San Juan Jewelers,. I'm so glad I did. Revoke did his magic. I have 2 brand new looking Rolex now. Thanks Revoke!

(Translated by Google) Super good customer service 100% (Original) Super buena atencion al cliente 100%

Very friendly, efficient and accommodating.

They supposed to give me 224$ for a gold chain and they gave me 150 instead that's not ok I paid 587$ for it

Alex is very helpful and gives great advice when picking out jewelry. She was very patient with me while I was deciding on what exactly I wanted. I absolutely love my ankle bracelet. Thank you

Wonderful customer service!! Engraved a bracelet for me in a timely manner and fixed a charm on another all before Christmas. This is my new jeweler!!! Thank you and Merry Christmas

(Translated by Google) I loved the jewelry very good presios and the most I liked that the yrato is first. They please you, help you choose and treat you with kindness and courtesy. (Original) Me encanto la joyería muy buenos presios y lo mas que me gusto que el yrato es se primera . Te complacen, te ayudan a escojer y te tratan con amabilidad y cortesia.

Great place! Called in explained i needed some links taken out of my watch. In and out in under 5 mins, great work, great price and extremely friendly. My long time Jewler closed recently back home, very exited to have found this place!

Great staff, great atmosphere top notch customer service! Won’t go anywhere else.

I recently brought a wedding band , which was told to me that it was 14k solid gold and it stuck to an magnet took it to Odyssey which then found out the diamonds and gold was fake I was furious!! I paid 469 and was only able to get 400 back I wasn’t even able to get a full refund ! Which they had a full blown out attitude about their mistake I will never go there again !!

Awesome custom engraving on a watch. Great customer service!!

Just want to say thank you. Purchased a chain with my niece's name and she loved it. You guys are great.

Beautiful jewelry the service is great it feels homey

Alyssa and Alex are both so friendly and helpful- this is the only place I’d go from now on!

I adore this place! Even though both myself and my husband have had minor sizing issues (on our part) with the rings we bought here, the staff went above and beyond to make sure that we got exactly what we wanted and everything was made right, at absolutely no extra cost. Not only do they have a very broad selection of styles in-stock at extremely reasonable prices, if they don't have exactly what you are looking for, they will make sure they find it for you. My absolute favorite thing about this shop, is the fact that it is family owned by very considerate and genuinely good people that love their community, and value every customer as if they were family. Great prices, awesome people, what more can you ask for? They are always my first call for all of my jewelry needs.

I picked up my necklace and I don’t think I have the words to describe how beautiful it is . Thank you so much and I love it!!! 💘💎✨

Great energy and people with great customer service. And they did a great job with my jewelry.