As a guy that never shops here but will do the occasional makeup run for my girlfriend, I am always beyond impressed with how helpful the staff is. I walk in looking like a lost little lamb and someone always is quick to offer assistance and guide me right to the product I need. Today I was helped by a gentleman that had a ponytail and he was the most incredible customer service I have ever had. He was so polite and nice and offered alternatives when a product my girlfriend wanted wasn’t there. He is a gem and makes your location a 10/10 in my eyes

Clean store, ambience is quite atmosphere is clean. I give them a 5 for clean and pleasant atmosphere. But I give them a 3 for some staff not knowing their products well. I tried to purchase couple facial products I came out so confused and wondering what in the world I just encountered. 2 to 3 different employees trying to introduce me to different products. That they claim will help me. But they confused the hell out of me. I just left all the products and walked out. So know what you exactly want before going in there trying to purchase items.

I went in today 9/13 at around 4:45pm, there was a lady with "security guard" on her shirt who greeted me with the kindest smile and I asked her where I can find drunk elephant brand, she knew exactly where it was a escorted me to the right section, I wish i got her name but she seemed like an expert and knew all about the products, I would have thought she was the manager of the ulta by how much she knew. I wish i got her name, she even said have a great day twice to me as i was walking to the register and again while I was leaving, it's so rare to see service like this in south florida. Can't wait to come back to this location for my next make up and skin care restock and see her again, it's the little things that go a long way!

Brandon was my stylist. This was my first visit with him, and he was phenomenal! Before he did anything, he took his time to talk with me and learn my hair and it's needs. Then he did a customized conditioning treatment based on my hair's needs. Then also based on my hair needs and my lifestyle, he gave me the best cut. Then we discussed product for hair goals. My hair is looking fantastic!

This is my favorite location to go to because the staff always keeps there store clean and they have lots of new products. However, one of the managers was rude to me last December when I tried to redeem a coupon. It wasn’t a big deal to me that I was unable to use the coupon, but those type of interactions stick out when you want to return to a location.

The customer service at this location during the weekdays is a bit "cold" or fake. I'm used to visiting the store on Saturdays, so maybe the staff during the weekend is more genuine in providing a true customer service experience.

My first time to visit this location. The customer service I received with Rogelio was EXTRAORDINARY! He is exactly what you hope to find everywhere in life! Personable and knowledgeable; and stayed very in tune with my choice/definition of "natural". Highly recommend this shop! I hope other associates in this location are great too, but I will make sure Rogelio is there when I shop! P.S. the door attendant/security is very welcoming and kind!

I went in and the lady called Alexis was super nice and helped me pick the right shade for my concealer, she was very kind understanding especially since before I had picked the wrong shade of concealer that looked orange and her and her team helped me do an exchange with zero issues. They were quick and helpful. I was in and out in less than 5 minutes which was surprising. The team is kind, helpful and thoughtful. My favorite ulta store.