Cotton Patch Cafe image

Cotton Patch Cafe

Restaurant

One of the Most Revieweds in Brownwood


Address

406 E Commerce St, Brownwood, TX 76801

Website

cottonpatch.com

Contact

(325) 430-0125

Price rating

$$ $$

Rating on Google Maps

4.20 (1.3K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10:45 AM to 9:45 PM
  • Thursday: 10:45 AM to 9:45 PM
  • Friday: 10:45 AM to 10 PM
  • Saturday: 10:45 AM to 10 PM
  • Sunday: 10:45 AM to 9:45 PM
  • Monday: 10:45 AM to 9:45 PM
  • Tuesday: 10:45 AM to 9:45 PM

Featured Reviews


Frequently mentioned in reviews: great (23) waitress (20) service (18) good (16) order (16) time (14) staff (12) friendly (12) restaurant (11) experience (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kelsey G. 1 year ago on Google
    Horrible service. We had a party of 7 and watched at least 10 people walk out before we finally did ourselves. I say this because ours isn’t the only service they lost tonight. After a nearly 30 minute wait, we were told that they were (finally) cleaning our table. This simply wasn’t true because come to find out, they were actually waiting for another party to leave, despite having several empty tables. We finally walked out after the staff refused to push two tables together. I’m not sure why they needed us at that specific table. Aside from the table we were apparently waiting on, there were maybe 5 couples in the restaurant at the time. Everyone is short staffed right now. We always keep that in mind. This, however, was unacceptable and completely avoidable.
    3 people found this review helpful 👍

  • 4/5 Roxannecab 3 years ago on Google
    I would give this a 5, but all the protein I ordered was horrible. The chicken in the Chicken sandwich was tough, and when I sent it back and got a salad the shrimp on the salad was sooooo awful! And I’m really, really nice on all of my reviews... it’s just the truth. Other than that... everything was great. The service, the restaurant, cleanliness, etc. The starters were good... okra, chips, salsa, potatoes, onion rings, the strawberry pecan salad was excellent. I was hesitant to even get the salmon. Idk.... what any of the other meats taste like. Maybe they just bought a bad batch??? Idk. But the bread and butter. Good. .... 🙂🙃🙂
    3 people found this review helpful 👍

  • 5/5 James D. 1 year ago on Google
    I had a smoked brisket quesadilla. I could actually taste the smoke in the brisket! The brisket was very tender and a pleasure to eat. The portion was pretty large and was full before finishing. Our waitress was very pleasant and attentive without being bothersome, (which is always a bonus). I will definitely eat here again!
    2 people found this review helpful 👍

  • 2/5 Neil 2 years ago on Google
    This is a step up from Denny's on prices, somewhat on portions but still the same quality. As the service was great I do wish they would say what size the cornbread was very disappointing including the taste of it with very generic the only thing I could really say that was good and worth the price is CHICKEN FRIED PORK SANDWICH. But fast food and decent price is the only reason this place is thriving
    1 person found this review helpful 👍

  • 1/5 Danielle M. 1 year ago on Google
    We Came here to eat 05/21/2022 because I had never been to a CPC restaurant and I was highly disappointed, we got our meals and my husband got the fried brisket he poured the gravy on one and bbq sauce on the other went to take a bite and there was a BUG on his plate crawling on the gravy! He took his plate to the waitress she had him bring it back to the table then came and got it and brought him another plate, lost our appetite and boxed our food up and paid and left
    1 person found this review helpful 👍

  • 5/5 Shelby T. 1 year ago on Google
    We only eat there when Nikky Cerda is serving because she is seriously the BEST waitress! She is always fast, friendly, and patient. She always seems to be in a good mood and appears to be very passionate about her job. She always smiles and waves at my 1 year old when she walks by our table, which is just the cherry on top of her excellent customer service!
    1 person found this review helpful 👍

  • 5/5 Vicki R. 4 years ago on Google
    Awesome place to eat. Clean restuarant with great food and a nice very helpful staff. David our waiter was awesome. I'll come back again and again.

  • 5/5 JoLo 1 year ago on Google
    I had a young waitress, but she was still quite knowledgeable and gave great service. The atmosphere was very friendly and we had a great time.

  • 4/5 B.J. G. 1 year ago on Google
    We had a party of 10. The food was all brought out close to the same time. I did not hear any complaints from anyone in our group. The waitress was kind and gave us great service. Reasonably priced and large portions cant beat that. The bathroom could been cleaner but not filthy.

  • 5/5 Suzy M. 2 years ago on Google
    Great service, always have friendly servers and today Audrey was no exception! The pork chops were perfect as usual, and I wouldn't hesitate to recommend them to even the pickiest eater!

  • 5/5 Cliff W. 4 years ago on Google
    Good food

  • 5/5 Pam F. 2 years ago on Google
    Delicious food and family friendly atmosphere. Beautiful restaurant with friendly wait staff!

  • 5/5 Titus C. 4 years ago on Google
    My visit here was fantastic. My waiter David was excellent and well spoken, his service was quick and on point. Highly recommend him as a waiter.

  • 5/5 Kevin R. 4 years ago on Google
    David our server was very helpful on helping me decide on which soups I should order. I wouldn’t be surprised if the president comes down to this cotton patch anytime soon.

  • 3/5 Dustin H. 4 years ago on Google
    Took 30 mins for fried tenders 2 sides and a soup. Staff was friendly but this is way to slow for a Togo order at 5:30

  • 5/5 Curtis K. 4 years ago on Google
    The food was great,jill our server was fantastic. We will be back

  • 5/5 Carrie W. 4 years ago on Google
    Nicole was a fantastic waitress. She was very personable! The food was excellent!

  • 5/5 Aleshia M. 4 years ago on Google
    Great service

  • 5/5 winston w. 1 year ago on Google
    This restaurant has improved significantly within the past year. Food, service and everything else was on point! Recommend anyone who had a bad experience in the past to try again. Ember is an excellent server, super sweet, friendly and attentive. Will definitely come back!

  • 3/5 Eva S. 4 years ago on Google
    It's ok

  • 5/5 Khoi P. 1 year ago on Google
    Service was awesome. Had probably one of the best grill chicken salad I ever had. They had so many dressing listed off I was dizzy from the options.

  • 4/5 Kevin N. 1 year ago on Google
    We’ve ordered here several times and for the most part they have delivered. Comfort food brought to you by your friends and neighbors. Hopefully they can keep up the quality and value. We’ll try again!

  • 5/5 Shelly S. 1 year ago on Google
    Ashley V. Took care of us. It was very busy. She never missed a beat. Was right there for refills, to check on us often. Great little waitress made our experience the best.. Very great meal.

  • 5/5 Tiffany W. 1 year ago on Google
    They had highchairs for the kids. We got our food very quickly. The mash potatoes, chicken fried steak, meatloaf, and Mac n cheese were all delicious. The servers were veery polite and attentive.

  • 2/5 Doug M. 1 year ago on Google
    The restaurant was slow. The hostess abruptly stated she couldn’t set anyone down until she was told to do so. The waitress didn’t identify herself and was somewhat rude and abrupt. The Mgr was in the kitchen and could be heard barking out to the wait staff in an demanding demeanor. Food was ok. Had to ask for rolls and the black eyed peas were not completely cooked. Poor experience would be mildly stated. This was at around 3 pm on Monday 12/26/22.

  • 5/5 DeTwone M. 1 year ago on Google
    I recently had the pleasure of dining at a restaurant where James was the host, and I must say, it was an absolutely delightful experience. From the moment we walked in, James made us feel like VIPs, with his warm and welcoming demeanor and his genuine passion for hospitality. The restaurant itself was beautiful, with a cozy and intimate atmosphere that made us feel right at home. But what really stood out was the incredible service. James was always available to answer any questions we had and provide recommendations from the menu, and he went out of his way to make sure that we were enjoying our meal. But what really made the meal special was the way that James treated us like old friends. He took the time to chat with us and learn more about our interests and tastes, and he even surprised us with a complimentary dessert to cap off the meal. Overall, I can't recommend dining at this restaurant enough - and James is a big part of what makes it so special. If you're looking for a truly memorable dining experience with exceptional service and incredible food, then be sure to visit this restaurant and say hello to James!

  • 5/5 Karizma D. 1 year ago on Google
    I Love coming here when I visit town, great food and great staff. Nikky is by far my favorite waitress, she's so positive, has great interaction with my children which made the experience 10 times better! Definitely will be going more often!

  • 5/5 Tara K. 6 months ago on Google
    It’s always good. Best place in BW and they have such good options on the menu. I’ve loved everything I’ve tried here. Rolls and honey butter - yum! Fried green tomatoes -yum! Baked squash casserole was almost more like a dessert- extra yum!! Chicken fried steak and steak fingers - yummy!!! Service is always good too.

  • 4/5 Granner v. 5 months ago on Google
    All the food was outstanding, but our waitress ask if we wanted an appetizer so we got queso & chips, but then only handful chips for five people, not near enough to finish queso. They were out of main entrees & sides. My husband got a substitute side AFTER most of his meal was eaten & we barely got rolls; the waitress kept promising us more, nope, we finally asked for our bill & left

  • 1/5 Letitia W. 6 months ago on Google
    I’ve been ordering through DoorDash due to unfavorable situations the two times I did dine in. This time, I had a complementary coupon dinner for two due to their inability to produce my Cajun sauce on numerous occasions for the fish and shrimp duo (8) piece. I get home, and I have squash in my order, something I have never eaten in life due to an allergy exposed at childhood. I call to explain the issue. The lady could not hear me at first, so I repeated myself as she requested. As I was trying to explain what was incorrect about my order she rudely interrupts to tell me what the receipt stated as if the ordering staff could make no mistakes. Upon me trying to explain that I order this same exact meal at least 2-3 a month, she interrupted me again to tell me what the receipt said and that she was just reading what the order stated. At this point, I asked for the gentleman that had helped me earlier since I was forced to go inside to pick up the complementary dinner and a lemonade to begin with. Next thing I know, music starts to play. I decide it was best to head back to the location while still apparently being on hold. As the Manager (Mexican male) gets on the line I let him know who I was and that my order was incorrect. I advised that I was on the way and wanted to file a complaint against the female staff. I get to Cotton Patch #40 and speak the the male that had helped me the first time. The girl that I assumed spoke to me was right next to him. I let him know that I wanted an apology from whoever I spoke to on the phone and wanted my order fixed. He wanted to take the entire order back and make a fresh one which I declined because that wasn’t necessary. All I wanted was my broccoli rice cheese casserole and nothing else. I also wanted the young lady to come speak with me. During this time, I didn’t realize the lady that was next to him when I first walked in had already walked away. So, as he left to retrieve my broccoli rice cheese casserole he brings her back. I just told her I didn’t appreciate her disrespectful tone when I was trying to explain myself. She lied and said she told me to please hold and that it wasn’t her with the tone etc when I had only spoken to one female when I called back at 11:58am alerting them that the food was incorrect. She continued to try and make excuses and justify that it was not her. I then asked for them to go find this other magical person then that I spoke to. The manager and this girl both walked away. The male manager then came back with a white male who did introduce himself but I was so beside myself at this time that I cannot even remember names. They kept apologizing for her behavior and clearly did not want me to leave a negative review. They reassured me they would handle and gave me the small town speech and how word travels. I decided to leave a negative review after they asked for my email address to “send me something” but nothing ever arrived. So, I will not be back for quite some time. Hopefully when there is a new turnover. I will encourage all my friends and family to do the same and to take their business elsewhere where they are respected and treated with dignity. I don’t like being lied to by three people just so I can go away and so they can avoid a negative review.

  • 5/5 Doug A. 8 months ago on Google
    Good food. Good people. I really like their chicken strips. They’re always fresh, moist, and tasty. I do miss the sweet chili dipping sauce though. However, their white gravy is really good too.

  • 2/5 M 8 months ago on Google
    I had chicken fried steak with fried okra and white gravy. The steak looked so good l was hoping I'd found my replacement for Chili's, but alas it was not to be. The breading was nott completely cooked giving the steak a soapy taste and the gravy was not cooked well either. The okra was good except the first piece must have been a cap because it was full of filaments.this was my first and last time here.

  • 3/5 Alan O. 4 months ago on Google
    Food was OK, place was clean, waitress was nice. Just nothing exciting. It was a little noisy. Sounds really echo.

  • 5/5 Veronica E. 4 years ago on Google
    First of all, they accommodated our group in two tables, since we were unable to wait for a larger table. We really appreciated their patience and flexibility. Trent was our waiter. He was also patient with us as we had 4 kids and took awhile to figure out what we were going to order. He checked on us the perfect amount of times...not too bothersome, but also didnt forget about us...if that makes sense.

  • 4/5 JM P. 3 years ago on Google
    Friendly staff.

  • 2/5 Layton M. 3 years ago on Google
    Ordered to-go for 2 people. Waited at least 45 minutes for my food. The food was disappointing too.

  • 1/5 Chelsea S. 3 years ago on Google
    Always been a 4 star or even 5, untill yesterday. When you tell them you can't wear a mask for the 10 seconds its takes them to take you to a table because of being pregnant. And the manager refuses to let you in. They made our decision the easiest to go somewhere else where they were happy to serve us with or without a mask.

  • 1/5 Elisabeth S. 3 years ago on Google
    Service was horrible. They were not busy at all and it took waitress more than 30 min to take our order.

  • 2/5 Madison G. 3 years ago on Google
    When I called to place an order the girl I spoke with was extremely rude and had an attitude the whole time. I walk in to pick up my order and ask the same red headed girl I spoke with on the phone if they could warm up our food a little. Without saying anything back to me she gave me the dirtiest look while pulling away the bag to take it back to the cooks. I tried grabbing her attention when she walked back by but she just kept walking while on her phone. Worst worker there by far.

  • 4/5 Derald B. 3 years ago on Google
    Good food, decent pricing. I think it's better when you can dine in.

  • 1/5 David F. 3 years ago on Google
    Places that require you to wear a mask to the table and then you can take it off. No thanks I will spend my money else where

  • 5/5 Flora C. 3 years ago on Google
    Fast excellent service. Turkey was awesome. Will come again.

  • 2/5 Mary S. 3 years ago on Google
    Not great second bad experience food cold, didn't get all my food and people that came in after us got their order taken and food before us....

  • 5/5 David W. 3 years ago on Google
    The staff was very friendly and helpful. The restaurant was clean. The food is always top notch.

  • 5/5 Peter B. 4 years ago on Google
    Amazing food! Amazing staff! Amazing experience! This Cotton patch has served my family with smiling faces and impeccable service. The staff truest cares about your dinning experience even when it’s busy! Can’t complain. If you’re looking for a wonderful place to eat look no further, cotton patch’s variety of delicious foods gives everyone in my family a wide variety of food. There is always something for everyone. Don’t think twice about coming to this cotton parch. The managers always help out. Our serve made a small mistake with out order and notified his manager, who, promptly arrived at our table and corrected the issue with a friendly approach.

  • 5/5 Allen H. 4 years ago on Google
    I have only ate at this establishment a few time. But from someone who has ate in restaurants all over the country, this was one of the best experiences I have had... The food was fantastic and even better was our waitress DARLENE... She was fast, professional and always smiling.... Never had to ask for anything.. She kept our drinks full, interacted with the customers and gave you a all around great experience.... Wont have any other waitress when I visit this place.... Help like that is hard to come by... Need Keep it up Cotton Patch..... P.S. YOU NEED TEN MORE LIKE HER .....

  • 1/5 minecraft g. 3 years ago on Google
    Got an e-mail that said 30% off.. Thought what a great deal.. They took 30% the food out of my order.. And said "Its okay you got it for a discount" the food was old and stale and tasted horrible.. I will never eat there ever again.. Never.. The first time i ever went to this cotton patch here in brownwood they gave me food poisoning.. Like i said never again

  • 1/5 Chelsey K. 3 years ago on Google
    It is super annoying that you post hours both online and on your windows that say 10:00pm yet you lock your doors by 9:00pm. Does corporate know you are doing this?

  • 5/5 Susan N. 4 years ago on Google
    I ate at Cotton Patch yesterday and had the Chicken Fried Steak with green beans and mashed potatoes. My server Elizabeth C was very polite and provided excellent service. I would recommend her. She did a great job.

  • 5/5 Norman T. 3 years ago on Google
    First time I've ever been there it was absolutely wonderful good service great food

  • 5/5 Doug T. 3 years ago on Google
    Pork chops are really good. Staff was friendly and attentive

  • 5/5 Marcia A. 3 years ago on Google
    Good food friendly attentive waitress.

  • 5/5 Paul O. 3 years ago on Google
    Returned to Cotton Patch today, July 6, 2020 for our 46th anniversary. Amanda was an awesome waitress and the food was great; and especially the Buttercream Cake desert!

  • 5/5 Jason E. 3 years ago on Google
    Great atmosphere...good waitstaff and food

  • 5/5 Douglas R. 3 years ago on Google
    great Texas food.Chicken fried Steak Chicken fried chicken and chicken fried bacon

  • 5/5 Randy M. 3 years ago on Google
    The food was good and good waitress.

  • 5/5 Ginger T. 3 years ago on Google
    Good food and super nice staff

  • 5/5 Michael T. 3 years ago on Google
    Friendly Staff Clean Facilities

  • 2/5 Danita P. 3 years ago on Google
    The waitress was awesome! The food...just ok.

  • 2/5 Deja S. 3 years ago on Google
    Service was not good

  • 5/5 Mercedes S. 4 years ago on Google
    I had a great experience Trent was my server and did a great job, there was even a sweet girl named Kenzi that brought my food to the table.

  • 4/5 Keely S. 4 years ago on Google
    Really rude snobby waitress, good food

  • 1/5 Barney V. 4 years ago on Google
    Yuck

  • 5/5 Halie t. 4 years ago on Google
    Everyone is so friendly and professional

  • 5/5 Angelica V. 4 years ago on Google
    Great service great food and great prices!!

  • 5/5 Glenna E. 4 years ago on Google
    Dinner was prompt and delicious jill was attentive and pleasant..great meal


Call (325) 430-0125 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Happy hour drinks
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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