Interior View of Qing Yun Rest House Sdn Bhd (Delima Serusop Branch)

Qing Yun Rest House Sdn Bhd (Delima Serusop Branch)

Hotel Motel

👍 Clean quiet and comfortable. Location was good for me, because I wanted to shop. Bus stop #38 and #36 out front, goes to Airport then on to downtown terminal. I liked the friendly, pleasant attitudes that I encountered without exception. Nasi Katok (chicken, rice and spicy sauce) is available everyw... People often mention customer, room, good, hotel, wifi,


Address

Unit B26, Block B Delima Jaya Complex, Kg Delima Satu, Jln Muara, Bandar Seri Begawan, Brunei

Website

qingyunresthouse.com

Contact

+673 233 0331

Rating on Google Maps

3.70
(45630 reviews)

Visitor Reviews


Frequently mentioned in reviews: customer (11) room (9) good (6) hotel (6) wifi (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Debra F. 7 years ago on Google • 10 reviews
    Clean quiet and comfortable. Location was good for me, because I wanted to shop. Bus stop #38 and #36 out front, goes to Airport then on to downtown terminal. I liked the friendly, pleasant attitudes that I encountered without exception. Nasi Katok (chicken, rice and spicy sauce) is available everywhere for about B$1. Same for Teh Tarik (sweet hot tea). Everyone spoke English. Sri Sepadu across the parking lot my favorite big meal place.
    2 people found this review helpful 👍

  • 4/5 dzul h. 7 years ago on Google • 7 reviews
    Strategic place.Room may look a bit small and tiny for some,but it is clean,comfy,safe and easy to move around for food and groceries.
    2 people found this review helpful 👍

  • 2/5 The Miles F. 6 years ago on Google • 208 reviews
    This hotel can give 2star only rooms very smaller and smell smoke no everyday room service no water bottel n no coffee expencive for 45 dollar per day but serounding hotel so many restorant shops department store for buget traveller this good
    1 person found this review helpful 👍

  • 4/5 Eng Siong L. 8 months ago on Google • 1114 reviews
    Chosen the place because of it closed proximity to the airport (30min walk or can take bus 34, 36 and 38 for $1). Small room with attached bathroom ($36/night) but very well designed and has everything you need. The down side is the porr wifi connection and the shower(no portable showerhead) which only has fixed ceiling shower head. Recommended as there is a few good eating house around and 2 laundromat in the neighbourhood.

  • 4/5 C S. 5 years ago on Google • 73 reviews
    Good place for a night next to the airport. Staff was really friendly and helpful

  • 3/5 Kent N. 6 years ago on Google • 68 reviews
    Can anyone tell me how far is it away from airport? Within 20 minutes walking distance?? Thanks in advance.

  • 4/5 Syarqawi Sunarto (. 2 years ago on Google • 21 reviews
    stayed here when I travel alone few weeks ago. easy to book through website and pay online through BIBD. fast response via whatsapp.

  • 3/5 Azrulisham 6 years ago on Google • 19 reviews
    For me the room okay lah. Facilities also complete for me and staff very friendly.

  • 4/5 Sharbudeen Mohamed K. 5 years ago on Google • 7 reviews
    The hotel was very homely and comfortable, has a lot of facilities, and was spacious 👍

  • 1/5 Cassa N. 2 years ago on Google
    Need improvement in management system especially in reservation. When reserving, the rest house failed to call the customer if the room reserved are still occupied. I dont even understand how an occupied rooms are made available for reservation. The management need to know that there are people who came from far like Temburung or KB. Luckily not all branches had the same issue. Serusop branch, bsb branch and gadong branch managed to call the customer to notify the status of the room whether it is still occupied or need time for cleaning after booking via phone call while time square only managed to notify upon arrival at the lobby. Whats worst was the unnecessary argument between customer and management regarding the reserved room that was still occupied. Itll help if the management can call first since the booking was available on the website and it was 3 hours before the customer arrival. Isnt that why phone number were asked when signing up in the website for booking? It is unnecessary to argue,asked the customer to cancel instead when customer already arrived and tell the customer its a busy day when theres nobody queing at the lobby and the person in charge only sits. Perhaps you would say the manpower might not be enough but we are customers, its not like we have the power to add the staff. A simple one minute call would be enough instead of making things hard for the customers especially those with kids. Drove almost 2 hours and waited another 3 hours upon arrival just because the failure of time square branch to notify the customer via phonecall or text. They told us the customer was late for check out and yet you told us the check out time was 12pm. Notify the customer please. Even if the situation is not going in your favor a simple apology would suffice. Why argue. What can you possibly expect customer do? Thats your job. Doesnt matter how hard or busy it is. It is your job. Its not like you are handling mega hotel or so.

  • 3/5 adlinaadriana _. 11 months ago on Google • 3 reviews
    I bought the 2 room for standard King B1. Everything was good. But sadly, poor wifi connection without the wifi we cannot use the TV and watching cartoon for my kids. And the trash bin was too small and only provide 2 small trash bin for each room. Lastly, I thought just like every hotel that if you checkin suppose to be free for entering the waterpark which I have to paid extra money to bring my kids to the waterpark and only last for 2 hours (and no free breakfast / the hotel did not serving any food/drinks) When I bought 2 rooms, one of my room hv missing chair as shown in the video above and I paid for the same amount for both rooms. The cleanliness is excellet, the technology was good too sadly need to improve the wifi. Sometimes the wifi has a good connection but most of the time the wifi dont hv any connections. So my kids cannot watch any cartoons


Trends


See how the number of reviews and average review scores have changed over time.

Similar Hotels nearby

Last updated:
()