Featured Reviews


Frequently mentioned in reviews: hotel (17) room (8) breakfast (7) clean (6)
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  • 3/5 Ismat H. 7 months ago on Google • 26 reviews
    Clean and comfortable rooms. The down side is unpleasant smell seeps into the room that coming from the toilet. After a little investigation, it turned out that the odor came from the drain hole, possibly from the septic tank. I have to cover the drain hole with soaked toilet paper and walaa smell gone. hopefully the management is looking into this matter seriously
    2 people found this review helpful 👍

  • 5/5 Mohammed S. 2 years ago on Google
    Best in city for medium budget Quarantine.. Management is very cooperation and flexible to suite needs of their customers.. They serve Indian cuisine based on customer request and they also get food from adjacent hotels as per customer requests..
    2 people found this review helpful 👍

  • 5/5 Petra M. 1 year ago on Google • 13 reviews
    Very communicative since pre-departure, they provide airport pick-up/drop off for BND20, which is very convenient. The staffs are friendly and resourceful, pretty flexible catering our needs. They also provide some packages for boat rides. Room is clean and spacious, we stayed as a family of 4 with two small kids and they had fun 👍🏻There are so many stores around.
    2 people found this review helpful 👍

  • 5/5 Michael M. 3 months ago on Google • 53 reviews New
    We had a very nice stay here. Large, comfortable rooms, nice location near lots of shops, tasty local food for breakfast. Staff are very friendly and willing to help, for example to arrange a car for $5 to the centre.
    1 person found this review helpful 👍

  • 5/5 Glennette M. 5 years ago on Google
    Location is a bit far from the tourist spot but the free shuttle service offered by the hotel more than makes up for it. Room is very spacey. Strong aircon and large bathroom. Limited channels but that's okay. Buffet breakfast is okay as well. Service is excellent. Everyone was warm and friendly and willing to discuss with your request. Definitely an awesome hotel!
    1 person found this review helpful 👍

  • 5/5 Tina B. 3 years ago on Google
    Am still here at Al-Afiah Hotel to complete my 14 days quarantine. Though am getting bored because we cannot go out, I recommend this hotel for being so generous in serving food to us. We are given 3 meals a day and most of the times I cannot finish the food so I've requested for light meal during breakfast and dinner. Whenever I request for something, they would immediately attend to it and provide what you need. The people here are friendly and polite. Keep up the good work and thank you very much.
    1 person found this review helpful 👍

  • 3/5 S K. 10 months ago on Google • 1240 reviews
    I don’t recommend this hotel to book as stop over and going to Singapore. The breakfast start at 6:30 so it would be difficult to take it enough. The room was so dark in the night, only one light side by bed. Always I could found some ants on the desk. I couldn’t work at all. I was happy that I could got hot water from shower even over 10 mins wow. Location was nice, there were many shops and side by river. Front staff and driver were so nice anyway. Shuttle bus fee from international airport $20. If you ask about it with taxi driver at the airport it was $25. So not bad. Anyway can’t work with ants and very dark, can’t take a breakfast before visit to the airport. Location was nice so I wish I could found my hotel in Brunei but I wonder Let me find another hotel willingly in next time…

  • 5/5 Darryl G. 4 months ago on Google • 330 reviews
    Great staff, decent area, clean, fresh rooms, excellent breakfast buffet. Can get a packed lunch

  • 5/5 haryani t. 3 months ago on Google • 31 reviews New
    Rooms are affordable, clean, and with thought to comfort. Service was top-notch, especially assisting extra mile for older citizens. Location was d reason we went there, nearby walking access to eateries and shops.

  • 4/5 Yashovardhan S. 1 year ago on Google
    Good hotel Close to several restaurants Close to a super market It even has a mall closeby There is a boat ride that the hotel offers at a very low cost

  • 5/5 Noor A. 2 years ago on Google
    Spacious, clean rooms, excellent service and convenience (shops, restaurants, bakery) all round. Also tried the cruise. Was a fun experience for the kids.

  • 5/5 brandon d. 4 years ago on Google
    My family and I stayed here on the 26th of October. We were very happy with the service, they even arranged free airport transfers, which was considerable as we arrived in Brunei at 3am. The room was clean and pleasant, and our booking included breakfast. The people in Brunei were very welcoming and accommodating, just be prepared for the heat! There's not a lot to see within walking distance, but the hotel can arrange tours. We did find a great restaurant at the end of the same block as the hotel, and the food was great and the prices were unbelievably low. Would definitely recommend.

  • 5/5 Dom A. 5 years ago on Google
    I spent 4 nights at the Al-Afiah and I was very impressed. All staff at the hotel are wonderful, they are more than happy to help and always greet you with a warm welcome. The hotel is a little away from the main area, but walking distance was only half hour there and also half hour to the mosques, shopping mall etc.. There are plenty of fantastic restaurants all around the hotel vaciniry. The rooms are very spacious and housekeeping also did a great job. Being a hotel manager myself, I could not really fault my stay here.

  • 4/5 Nadzirah N. 4 years ago on Google
    It was a mixture of everything. It could be due to the dates chosen which fell in july, the same month that the bruneians will celebrate the birthday of their sultan, giving us a little bit difficulties in term of getting a room due to the number of crowd visiting the country. We did a booking before we went to stay there, but on the day of our arrival, the room that we booked was not available, all 6 of us were sharing a suite that fit for 4 people and there was not an extra bed available. We originally were informed that we got to get the key early but its not happening, and the rest of our group members have to wait for us till we got the key to our suite. But those were the only difficulties that we had to face, at the end, we got the room that was promised, good services from the rest of hotel staff, great food, clean room and strategic location. Perhaps if the receptionists could elaborate more about the room problem, the customers will be happier and will get to achieve an understanding :)

  • 4/5 Michał S. 1 year ago on Google
    Great hotel! We really enjoyed our stay here, there is a jitty nearby so boat pickups are possible as well

  • 5/5 Ben J. 10 months ago on Google
    Great hotel. Very flexible on check in and check out time.


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