3/5 Clare B. 11 months ago on Google
The
staff
make
this
place.
Every
staff
member
I
had
contact
with,
both
front
of
house
and
housekeeping,
were
friendly,
fun,
and
helpful.
The
hotel
is
in
a
good
location,
not
too
noisy
and
with
a
good
selection
of
amenities
nearby.
Unfortunately
that’s
where
the
positives
end.
I
understand
that
this
is
a
cheap,
1
star
hotel,
but
even
that
should
have
some
standards.
On
the
first
night
there
was
a
noticeable
smell
of
urine
on
the
bedding,
so
the
following
morning
asked
for
the
room
to
be
cleaned
and
also
made
staff
aware
that
the
toilet
flush
was
broken.
Returned
to
a
‘clean’
room
(at
least
to
the
best
of
their
ability
given
the
general
run
down
state
of
the
room)
and
a
partially
fixed
flush
(I
say
that
because
it
actually
flushed,
which
it
had
stopped
doing).
The
flush
broke
again
the
first
time
we
used
it
and
we
spent
the
rest
of
our
stay
having
to
hold
it
in
whilst
it
flushed
and
then
pulling
it
out
again
to
stop
the
water
running.
Again
there
was
a
smell
of
urine
but
we
couldn’t
quite
place
it.
When
stripping
the
bed
to
leave,
we
noticed
urine
stains
on
the
mattress,
one
of
which
was
particularly
large
and
was
evidently
the
source
of
the
smell
we
had
been
unable
to
properly
locate
as
the
smell
got
stronger
as
soon
as
it
was
exposed.
Despite
being
set
up
as
a
family
room
for
4,
we
were
given
3
towels
and
spoons,
and
one
spare
pillow.
It
wasn’t
problem
as
there
were
only
two
of
us,
just
found
it
odd.
Some
of
the
mugs
were
badly
stained
and
one
of
the
spoons
dirty.
There
was
only
one
spare
plug
which
was
by
the
tv
so
not
very
convenient.
We
ended
up
unplugging
the
kettle
to
use
that
plug
too.
In
general
the
room
looked
in
need
of
a
little
attention
but
I
accept
that
for
the
price
you
can’t
expect
much.
