1/5 Carol W. 10 months ago on Google
We
pass
the
Berwyn
Arms
when
using
the
A5
through
the
mountains.
This
establishment
is
in
a
very
picturesque
location
and
we
have
often
considered
stopping
on
our
journey
to
eat
here.
As
a
historical
building
and
advertised
as
recently
refurbishment,
we
decided
to
stop
for
lunch.
The
courteous
staff
and
spectacular
views
raised
high
expectations
about
enjoying
a
pleasant
meal.
When
enquiring
about
the
menu,
which
was
being
viewed
by
other
customers
at
the
time,
a
suggestion
was
offered,
which
sounded
appropriate
for
a
mid
journey
stop.
We
decided
to
eat
in
the
dining
room
and
found
a
table
overlooking
the
valley.
Time
passed
and
we
began
to
note
that
customers
with
later
orders
had
received
their
meals.
However,
as
we
had
no
time
schedule,
we
were
satisfied
to
wait,
and
when
staff
reassured
us
the
food
would
be
arriving
soon,
said
it
was
not
a
problem,
thinking
that
the
outcomes
would
be
good.
However,
after
another
10
minutes
or
so,
raised
voices
were
heard
from
the
nearby
kitchen,
which
we
ascertained
to
be
kitchen
staff
complaining
about
our
order.
We
were
both
dumbfounded
by
the
comments
but
continued
to
wait.
Finally,
our
meals
arrived,
each
comprised
of:
a
small
overcooked
piece
of
salmon,
two
small
potatoes
cut
in
half
and
a
small
selection
of
coursely
cut
cucumber
and
one
tomato
with
two
small
pieces
of
lettuce.
Apart
from
the
minimal
size
of
the
portions,
the
presentation
lacked
any
finesse,
and
resembled
that
of
a
nursing
home
or
canteen
style
in
appearance.
For
the
prices
charged,
no
aesthetics
or
care
in
meal
appeal
had
been
employed.
When
expressing
our
disappointment,
we
were
told
the
situation
was
partially
our
fault
as
this
meal
was
not
on
the
menu,
although
it
was
suggested
by
the
staff
member.
Having
since
read
other
reviews
for
this
establishment,
there
seems
to
be
a
common
theme
referring
to
the
very
small,
basically
presented,
and
therefore,
overpriced
meals.
With
otherwise,
so
much
potential
here
and
with
initially
high
expectations
of
some
level
of
fine
dining,
as
a
customer
giving
feedback,
maybe
this
establishment
should
consider
the
points
raised
about
their
standards
in
the
kitchen,
as
expressed
3in
this
and
previous
reviews.
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