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Panera Bread

Restaurant Cafe Coffee shop Breakfast restaurant Meal takeaway Bakery Sandwich shop Catering service Delivery service Salad shop Soup restaurant

One of the Most Reviewed Bakeries in Manassas


Address

9508 Liberia Ave, Manassas, VA 20110, United States

Website

www.panerabread.com

Contact

+1 703-330-2727

Price rating

$$ $$

Rating on Google Maps

3.90 (534 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (13) sandwich (8) ordered (7) Panera (7) cheese (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nicole Gaskin (. 2 years ago on Google • 7 reviews
    I ordered a breakfast sandwich this morning and it is TERRIBLE! The bacon looks like leftover crumbs and the cheese is minimal at best. I didn't even know there was cheese on there. You gotta do better. Shouldn't matter what time someone comes in for breakfast.
    3 people found this review helpful 👍

  • 1/5 Sydney Von V. 1 year ago on Google • 7 reviews
    I am confused on where the sandwich part of my sandwich is. I ordered the chicken avocado melt… i might As well just have gotten bread. There was no rush for this order at all. I dont Understand. I got This for delivery so i even Paid extra. Not cool panera… very upsetting lunch today.
    2 people found this review helpful 👍

  • 1/5 Marwan A. 1 year ago on Google • 91 reviews
    I've had better experience at Panera. We ordered two sandwiches. One came wrong and the second was not grilled as it usually comes. When I approached the manager he didn't even offer to replace the order. We swallowed the food but it was not pleasant.
    1 person found this review helpful 👍

  • 3/5 Nola 4 months ago on Google • 163 reviews
    Display was well stocked this morning, but not the coffee urns. Place was clean especially for a late morning shift. Used the kiosk to order initially, but there was some hiccup so ordered from the app while inside. Took a few mins for the Pick2 to come out, I was happy with the experience. No boo boo with my order today.

  • 2/5 Sharyn R. 5 years ago on Google • 10 reviews
    This Panera delivers to our house and has a reasonable delivery fee. That is the only reason this location has two stars. The food is can be fresh, but the quality of food, attention to detail, and quality of service are all increasingly disappointing. The following examples deal largely with our interactions with this Panera via ordering online. A couple months ago, I substituted the typical baguette side for a bag of chips- to take it to work the next day. It was not included with the order. I didn't bother calling about it, because with a baby and toddler- who has time for that? A couple weeks ago, I ordered a 'you pick two' and the sandwich was not delivered. I called and the management sent it to us and 'didn't charge us a second delivery fee'. I'm sorry, but I feel that the 'you pick two' (if not the entire order) should have been comped- considering I was planning to give most of that sandwich to my now 'starving' toddler who had to wait twenty-some extra minutes for dinner. Twenty-some minutes feels like an eternity when trying to distract a toddler while feeding a crying baby. On Friday night, we placed an order for Saturday morning, because we wanted to ensure we had the bagels and spreads we wanted to share with our friends for brunch. My husband arrived Saturday morning at the appointed time and they had sold all of a particular bagel (of which we had requested four)- rather than setting them aside, since we had technically ordered them prior to anyone else. He then was put on the spot to chose other bagels. He arrived home and we realized that Panera had not included all the bagels, though they charged us full price. Our friends were then arriving and we were short a bagel. Most reputable food service locations would have comped at least part of that order and not even an apology was made- let alone trying to make amends. Last night, the tiny bit of avocado that was included on the salad I was sharing with my daughter was rotten. The bowl of mac and cheese was only filled 2/3 of the way. I'm including pictures of these two issues. Chipotle may not deliver, but you can order ahead and pick up. At this point, I'm willing to load my baby and toddler into the car, unload them and take them into Chipotle, and take them back out to the car, and then unload them again at home, rather than deal with the lack of service being offered at this Panera location.
    1 person found this review helpful 👍

  • 3/5 maggie o. 6 months ago on Google • 64 reviews
    Don't pre order for pickup. If you do, expect your order to overlooked, late or wrong. It's better to go in and order on the computer kiosk and wait. Also, sometimes the bathroom needs attention. Stinky.

  • 5/5 Cecilia J. 1 year ago on Google • 52 reviews
    I had the Mexican corn chowder soup in the sourdough breadbowl with a baguette on the side. It was all delicious. The bead was fresh and fluffy, the soup was served nice and hot. The soup was mildly spicy and was thick and creamy with lots of actual pieces of corn and pieces of other veggies like peppers, potatoes and broccoli. I was there at 4pm on a Saturday and there were only a couple other people there. My food was ready almost immediately. The staff were friendly and polite. The restaurant was pretty clean. And the price was very reasonable. My whole meal was $11.

  • 1/5 Matthew G. 6 months ago on Google • 10 reviews
    I went in to Panera with my wife and daughter after a very long day and ordered a chicken sandwich with bacon and Mac and cheese. I got it to go so unfortunately I did not notice until after I got home but my sandwich had only one piece of bacon on the entire thing, the tomatoes were practically frozen, and the avocado was in awful shape. Honestly, it was more of a salad on soggy bread than anything. The Mac and cheese was awful...so much so that even my 3 year old wouldn't eat it and come on...what 3 year old doesn't LOVE Mac and cheese? My daughter literally asks for it every day...but from there; she spit it out. Not to. mention that when we went in to place our order the staff was rude, the other customers were fake pretentious (but like...what right do you have to act superior when you're playing chess in a glorified subway), and the ginger-ale was basically gold colored water. Over all I would not recommend going to this establishment...definitely not this location...and oh yeah; how much did I pay for such an awful experience you might be asking yourself? $26.00...we could've gone ANYWHERE else. Honestly, we should've just gone to Chik-Fil-A...it's right across the street.

  • 1/5 Nadeina B. 4 months ago on Google • 7 reviews
    I walked in at 7pm. There was nothing left. A few muffins and pastries scattered all over the display counter. They looked like they had seen better days. I asked what time they closed and was told 9pm. I asked the price of a pastry and was told $3.89 (with tax it was over $4.00.) The food looked so bad and the store itself looked bare and I got the distinct feeling this was more about them making money and the customer really did not figure into the equation. I walked out. Panera you can do better.

  • 1/5 Jasmin R. 1 year ago on Google • 1 review
    WORTS service ever! I am a frequent customer of panera but this one has the worst customer service, they are rude. I just bought this sandwich and the last time I was there the cream was spoiled and at no time did they help me, on the contrary they ignored me when I asked for help.
    1 person found this review helpful 👍


Call +1 703-330-2727 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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