McDonald's image

McDonald's

Restaurant Fast food restaurant

Classic, long-running fast-food chain known for its burgers & fries. People often mention order, service, English, staff, toilet, nice, free, customers, restaurant, receipt,


Address

Budapest, Régi posta utca 10, 1052 Hungary

Website

www.mcdonalds.hu

Price rating

$$ $$

Rating on Google Maps

4.00 (7K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 7 AM to 12 AM
  • Wednesday: 7 AM to 12 AM
  • Thursday: 7 AM to 12 AM
  • Friday: (Good Friday), 7 AM to 12 AM, Hours might differ
  • Saturday: 7 AM to 12 AM
  • Sunday: (Easter), 7 AM to 12 AM, Hours might differ
  • Monday: (Easter Monday), 7 AM to 12 AM, Hours might differ

Featured Reviews


Frequently mentioned in reviews: order (12) service (10) English (8) staff (8) toilet (8) nice (7) free (6) customers (6) restaurant (6) receipt (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Joseph S. 4 years ago on Google
    MacDon food and a McCafe. Both counters spoke English well, with a smile. Good hot coffee with all the cream and sugar I need. Very convenient AC outlets to top off our devices while we use the free fast Wi-Fi. Outside is jackhammers, traffic, etc but inside the surroundings are high grade, almost too high grade ... chairs should be inviting and relaxing not crowded and too small. That’s what they should update.
    2 people found this review helpful 👍

  • 3/5 Alex H. 1 year ago on Google
    Food was as expected around the world, you know what you are getting. Slow service with no digital screens to order on. Coffee milkshake was insane and the manager very helpful during the busy times for other customers and I also witnessed a refund due to a bad order. Not the best, not the worst Mcds. Be prepared for a wait.
    1 person found this review helpful 👍

  • 5/5 Zuhra M. 5 months ago on Google
    Insanely cool renovation of the building. I remember how everything was before, but now it’s very modern and stylish. Everything is clean, plenty of space and staff. I recommend this Mac in Budapest.
    1 person found this review helpful 👍

  • 1/5 Alex R. 1 year ago on Google
    You can pay only in cash and only in forints. Bank cards are not accepted. First you stand in a live queue, because there are no ordering terminals, then they take your order at the checkout, and only at the very end the employee says that you need cash. McDonald's, do you think this is a decent service for the city center and the shopping district?
    1 person found this review helpful 👍

  • 4/5 Charlotte H. 1 year ago on Google
    Food was good. But the reason for being 4 star - If your a paying customer I don't think you should have to pay to use the toilet. Or pay for dips.
    1 person found this review helpful 👍

  • 5/5 Doriane 4 months ago on Google
    You get what you pay for and even better. The service was great, they were so nice and helpful. The building is beautiful and the atmosphere is great.
    1 person found this review helpful 👍

  • 5/5 Eng Siong L. 4 months ago on Google
    Nice big and spacious place
    1 person found this review helpful 👍

  • 4/5 Towarzysz P. 1 year ago on Google
    We all know what MCDs is like. The taste is the same everywhere. The was no problem with service in english. I highly advise to adapt the solution from other McDonald's restaurant in e.g. Poland, which is self-service checkouts and order number system with monitors. It will ease the job and make it more effecient.
    1 person found this review helpful 👍

  • 5/5 Valeriu Adrian D. 4 years ago on Google
    The classic McDonald's. Quick serving, relatively good food. Hot outside, chill inside, eat and relax.
    1 person found this review helpful 👍

  • 5/5 Darren R. 4 years ago on Google
    Came in here for desserts and hot chocolate. Both absolutely superb. The toffee cheesecake was sensational! Would highly recommend that! Strawberry cheesecake was also a hit. I do like have McDonald's in Europe have a separate coffee shop to the rest of the restaurant. Big fan of this.
    1 person found this review helpful 👍

  • 4/5 Michael B. 4 years ago on Google
    First McDonald's behind the Iron Curtain, so a historic! You can taste the freedom in the food. Kind of slow for my order, bit food was as expected. Staff was friendly and spoke English. If your in the area, grab a burger just to say you did.
    1 person found this review helpful 👍

  • 2/5 Stephanie W. 10 months ago on Google
    No machines to order at and no clear menu to choose off of instead. Normally would add cheese to a mcchicken but told “we don’t have that” despite having both cheese and mcchikens. Never had that before in many countries. Think they just couldn’t be bothered as there was a huge pile of burgers waiting to go. My burger was on the tray faster then I paid and tasted like it had been sitting a while

  • 1/5 Megan R. 1 year ago on Google
    Our food was closer to cold than hot. Tried to use the toilets and got shouted at by janitor as we didn't see the toilet charge sign (Language barrier). Hot chocolate are very rich and sickly but nice glasses and hot.

  • 1/5 Jasmine L. 9 months ago on Google
    The worst customer service in a McDonald’s and I have worked in one in southern France. The person serving us decided to prepare a girlgroups order faster than ours just because she likely wanted to satisfy them more than us. Unacceptable, the products were cold when we got them. We ordered icecreams she didn’t even apologise or remember how Many we ordered, didn’t look us in the eyes. I have worked in a McDonald’s in France and that kind of behavior would have never ever passed there. Truly disappointed in the quality of your customer service. Otherwise clean and Nice place nothing to complain about there.

  • 1/5 TheTonyYes 10 months ago on Google
    Unprofessional and rude staff, didn’t give a receipt, you can go to wc even you show your bank transaction. Cashier staff try to discuss with that you idiot and lost the receipt. Food is not fresh (bun).

  • 5/5 Thomas S. 11 months ago on Google
    Excellent cappuccino. Large means big! Ambiance better than most McD in North America. If you speak a little Hungarian it goes a long way!

  • 4/5 Ebru Y. 1 year ago on Google
    Toilets are paid but free if you show the cash register receipt, the woman at the door cannot tell you this because she does not speak English. The toilets are dirty but the restaurant is clean. The staff is kind. An ideal place for a break while visiting touristic places

  • 1/5 Martin P. 1 year ago on Google
    That was a terrible experience. There were two big lines and only 2 tills. Some girl with an iPad took our order but then we had to wait almost 25 minutes to get to the till and pay. So even if you decide to give it up you’re forced to stay there. The food was McDonald’s standard, but the service and organization of this place is crazy.

  • 4/5 Krisztián 4 months ago on Google
    Very nice staff and great food but too crowded at weekends

  • 1/5 Cedric J. 4 months ago on Google
    Today I ordered a meal. And because I wanted to eat healthy, I also brought an apple. Seeing me eating my apple after my meal, the security man came and told me to not bring my food next time. He was very courteous, I dont' blame him. But it was just an apple and I also bought a Mc Donald meal, so it was ridiculous. Be sure I will not bring food next time. Actually I will simply never come back.

  • 3/5 Öyküm Asya �. 3 months ago on Google New
    How can you make the cheeseburger bad?

  • 3/5 Erik A. 4 months ago on Google
    Nice looks for a McDonalds restaurant, food is what it is – ok for the money. But the renovation of this restaurant is kind of a cheat with sofa panels sitting loose. And the kitchen failed with producing me the correct order but they very kindly corrected it.

  • 5/5 Rushabh C. 2 months ago on Google New
    The full place is renovated. With the new self-order screens. Just amazing . I had the Veggie Burger and the hazelnut mini donut. This was the best burger I've eaten. I actually had 2 burgers . It had a a cheese patty. Not like the others having a mock meat Soy patty . Great option for Vegetarians

  • 1/5 Szymon 2 months ago on Google New
    So far worst McD experience in my life. Got tea without a TEA. So unexpected that I didn't mind checking it before leaving restaurant with my meal. My most expensive cup of hot water I guess. Other side notes. Fries shouldn't hang over the oil for so long as they become softier and more oily like mine. Big Mac meat felt a little overcooked which I find hard with timers but maybe I was just tilted with the water. Nuggies and coke were just like normal nothing to add. The only good things I can say is that the apple cookie was fresh and the day before the carmel latte and those pink balls were delicious.

  • 1/5 Natallkaa 3 months ago on Google New
    Two days ago i went there and left my phone at the bathroom, i called my phone from my friends number and got and answer from the manager. I had two 50€ bills in my phone case. It slipped out of my mind but when i checked my phone after leaving they were gone. It was either the cleaner or the manager, he had glasses and was around 25 years old. Theres no phone number to call and figure out this situatuon so i hope we can figure this out and i want to sue the manager for stealing my money. I was really grateful for getting my phone back but the fact they stole my money and accepted my grattitude like nothing happened is disgusting.

  • 3/5 Peregrinatur 1 year ago on Google
    Be aware. Toilet is free for customers. There's a big board: toilet is 250ft, and next to it, you don't need to pay if you are customers. But it's with small letters and only in Hungarian. It is very tricky.

  • 4/5 Rogerio S. 2 years ago on Google
    Beatufuo space, a bit too slow, but nice staff, talks English and helps the costumers

  • 5/5 Oksana S. 2 years ago on Google
    Staff spoke great English, they had gluten free burgers and free wifi that worked!

  • 5/5 Adrian C. 2 years ago on Google
    It may sound strange but they have the best Cappuccino in Budapest 🙂.

  • 5/5 Mercedees E. 4 years ago on Google
    Such a neat location with a variety of pastries! Good food and quick service.

  • 3/5 Radu P. 1 year ago on Google
    Crowded. After the order is taken, it takes about 15 minutes to prepare it! I do not recommend if you are in a hurry.

  • 5/5 Káló A. 1 year ago on Google
    Cool place to stay for a nice sandwich with your family. It's a perfect place to have a nice meeting with your friends. The qualities is also fantastic.

  • 5/5 Oriki13 1 year ago on Google
    i’m a tourist and this was one of the first mcdonald’s i went to in budapest, i was really surprised to see that employees have to serve the costumers by giving them their food to their tables, because in my country we do have that feature although nobody ever uses it anymore. The food was really alright and it’s in a pretty popular area.

  • 3/5 Kevin B. 1 year ago on Google
    Macdonald's coffee is good. I've had a few snacks over my visit to Budapest. Its fast food and reasonably priced

  • 4/5 Vlad V. 1 year ago on Google
    I put the service at 4 stars because of the payment of using the toilet I understand to be in place for tourists that are not paying customers. So my advice to management put a password on the toilet that changes daily, and add the password on the receipt on the till so only the customers are able to use the facilities. Take this serious because you get bad reviews for toilet and actually is clean and in good condition is a bit ridiculous.

  • 1/5 Abian Codesal S. 1 year ago on Google
    By far the worst McDonnald's I have ever been at. And I have tried many McDonnald's all around the world. Get the manual screens for the customers, or learn better English. The staff was rude to us because they didn't speak proper English.

  • 3/5 Aaron C. 1 year ago on Google
    Burgers were overcooked and dry. Nothing like the original. Staff was friendly. Fries were perfect. Save your receipt to use the restroom for free.

  • 4/5 Roja S. 1 year ago on Google
    I waited a little longer than usual for the delivery of my order, and this caused one of the burgers to be not hot and the bite was not pleasant. Here you can only eat and you don't have time to a bit rest and relax and no any time to sit together and talk.

  • 5/5 Chris B. 2 years ago on Google
    Very friendly staff! You know what you’re getting with McDonalds. They’re the same everywhere in the world

  • 3/5 Erez A. 1 year ago on Google
    No machines to self order, the menu doesn't have any details about the toppings(I had no way to know there's cheese in the classic hamburger), the food was smaller than we expected(tasted alright) and we weren't even satisfied at the end. At least the cashier was nice.

  • 1/5 Turbo B. 1 year ago on Google
    Birger and fries was the same as anywhere else. But the toilet lady wouldn't let me onto the toilet as a paying customer even with a receipt. I waited for like 20 minutes, they wouldn't let me in. Not with my friend's receipts either. Garbage service.

  • 5/5 Peter V. 1 year ago on Google
    Great location. Staff: very kind and friendly people with great English skills. 280 HUF for extra honey, it's a bit disappointing


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✗ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ No-contact delivery

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