1/5 Fat C. 7 months ago on Google • 153 reviews
This
hotel
can
not
be
recommended.
Services
that
were
sold
as
included
are
surprisingly
not
included
when
arriving.
The
hotel
stuff
appears
friendly
but
are
in
fact
not
guest
friendly
and
are
unable
to
have
respectful
conversation.
Their
level
of
conflict
management
is
very
low
and
childish.
During
the
check
in
they
made
several
mistakes,
tried
to
give
us
a
smaller
appartment
than
booked,
without
bath
tube
and
no
breakfast,
although
we
booked
it.
After
we
complained
we
could
change
the
room
and
the
appartment
corresponded
to
the
description
of
the
booking
confirmation.
Although
the
room
quality
is
poor
and
very
run
down.
Old
and
cheap
furniture
that
are
partly
broken
like
some
kitchen
doors
and
the
bathroom
door.
Walls
are
not
properly
made
up
and
features
are
loose.
For
the
windows
it
is
the
same.
Positive
is
that
the
air
conditioning
is
working
properly
and
the
beds
are
comfortable
as
well.
Room
service
is
also
friendly
and
motivated.
Another
lousy
fact
is,
that
the
rooms
are
very
far
away
from
the
building
of
the
reception.
You
have
to
walk
several
minutes,
cross
some
streets
until
you
arrive
to
a
completely
different
building
far
away
from
the
actual
hotel.
Nothing
of
that
is
mentioned
in
the
description.
The
worst
is
the
breakfast.
The
bread
was
mouldy,
how
disgusting.
There
was
water
coming
out
of
a
fridge
making
the
floor
very
slippery
and
the
staff
did
not
care
when
we
told
them.
There
was
no
fresh
fruits
and
also
no
vegan
options
at
all.
This
breakfast
can
not
compete
at
all
and
is
not
worth
a
3
star
hotel.
The
breakfast
staff
is
running
between
the
guests
and
pushing
them
away
because
they
want
to
hurry
with
their
work-always
shouting
'sorry,please,sorry,please'.
I
have
never
seen
such
incompetence
in
a
hotel.
I
am
wondering
to
what
extend
the
management
is
aware
and
tolerating
that
bad
service
quality.
My
conclusion
"Gozsdu
Court
Hotel"
is
not
more
than
an
expensive
hostel!
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