2/5 Yannick Van H. 1 year ago on Google
The
hotel
itself
is
well
located
in
the
city.
You
can
walk
by
foot
to
the
metro
station.
In
fact,
you
can
easily
walk
to
everything
on
the
Pest-side.
The
staff
at
the
reception
desk
is
friendly
and
tries
to
help
you
as
much
as
they
can.
Our
room
(an
executive
suite)
was
spacious
and
nice.
Breakfast
was
'so-so',
nothing
memorable
and
more
like
a
regular
continental
breakfast
(eggs,
breakfast
pastries,
some
fish
and
sausages
(but
no
vegetarian
sausages),
cornflakes,
...).
However
there
were
some
problems
during
our
stay,
kitchen
tongs
were
placed
on
the
freshly
baked
breakfast
biscuits,
one
of
our
dinner
plates
(in
our
room)
was
dirty,
but
the
most
significant
one
was
the
cold
water
in
the
shower
of
our
room.
The
morning
we
mentioned
the
problem
at
the
reception
desk,
they
told
us
that
it
would
be
solved
within
an
hour.
This
happened,
so
we
can
not
complain
about
our
shower
in
the
following
days.
We
asked
for
a
compensation
for
that
specific
morning,
since
you
can
expect
something
from
a
hotel
with
four
stars.
The
staff
told
us
that
they
will
discuss
this
with
the
management
and
we
would
receive
a
message
later.
Sadly
enough,
we
did
not
get
any
feedback
during
our
stay,
so
we
contacted
the
hotel
again
afterwards
before
writing
our
review.
We
discussed
the
problem
of
the
shower,
together
with
the
other
problems
about
the
poor
hygiene
at
breakfast
and
the
dirty
dinner
plate.
As
a
compensation
the
hotel
wants
to
offer
us
a
discount
for
our
next
stay.
We
urged
for
a
monetary
compensation
since
we
are
not
planning
to
stay
in
Budapest
again
in
the
next
1
-
5
years,
but
the
hotel
ignores
this
request
and
keeps
repeating
the
offering
with
the
discount.
We
think
it
is
a
bit
sad
that
they
act
a
bit
cheap
in
their
after-service,
considering
the
fact
it
is
a
hotel
with
four
stars
and
the
price
that
you
pay.
We
still
hope
that
they
are
willing
to
do
another
form
of
compensation.
We
would
gladly
adjust
our
review
in
case
the
after
service
gets
better.