1/5 Expert C. 2 years ago on Google
I
chose
to
use
Mall
Hu
because
it
was
in
the
highest
rated
stores
list
on
Arukereso.
At
first
it
seemed
great
because
the
item
I
ordered
was
promptly
sent
out
and
I
also
received
many
emails
in
conjunction
with
the
order
as
well
as
from
the
delivery
personel.
When
the
item
arrived
to
my
home
it
appeared
to
be
in
flawless
condition
considering
it
was
wrapped
up
and
you
cant
open
it
with
second
party
delivery
service
standing
around
waiting.
After
opening
the
item
i
noticed
it
had
a
bad
or
faulty
part
so
I
immediately
repackaged
it
and
contacted
Mall
Hu
about
the
situation.
They
assured
me
that
they
would
pick
up
the
item
and
then
replace
it
with
another
one
no
problem.
At
that
point
i
was
totally
put
on
the
back
burner
and
its
been
a
week
and
i
still
have
no
item,
no
update,
no
answers,
however,
they
promptly
came
to
retrieve
the
first
item
and
held
it
somewhere
for
days
before
it
was
given
back
to
the
warehouse.
My
observation
about
this
ordeal
is
that
Mall
Hu
was
obviously
supported
by
Arukereso
for
this
item
so
Mall
Hu
executed
the
initial
service
with
great
speed
and
tact
to
fulfill
its
obligation
that
is
held
and
backed
by
Arukereso.
Once
the
initial
part
was
completed,
that
obviously
seemed
good
enough
to
protect
the
reputations
of
both
companies,
never
revealing
the
rest
of
the
unfinished
situation.
At
the
moment,
Im
out
95,000
huf,
have
no
item,
no
answers,
and
have
made
several
calls
today
alone
that
have
rendered
useless.
A
word
of
advice
after
several
purchases
in
this
country
from
the
so
called
"recommended
lists"....
don't
believe
you
will
treated
with
any
more
or
less
respect
or
dignity
by
using
the
big
name
companies
over
the
smaller
ones.
From
my
experience
neither
one
care
about
the
customers
or
the
level
of
service
provided
in
this
country.
Mall
and
Arukesero
both
share
the
score
of
5
deteriorating
black
stars.
