(Translated by Google) Unfortunately, my negative opinion is not based on the combined experience of a specific, but of several independent medical examinations. I have been insured for several years, but every time I used the services of a clinic, I experienced the same thing: doctors question the patient superficially, then after the second sentence they grab a keyboard and start typing crazy, from now on it is unnecessary to speak, almost not hear. A study of approx. 10 minutes, of which roughly 3 minutes is substantive doctor-patient communication. It is positive that they are referred immediately for any imaging examination, really within a short time, but unfortunately the evaluation of the results (which the doctor reads 2 minutes before the patient is called in) is as superficial and meaningless as the first visit. The problem somewhere is that Medicover is not an individual insurer but provides company employees in groups, so it is completely irrelevant whether an individual patient is satisfied with the service because if it is not, the company will not terminate the collective agreement. From now on, you can go for conveyor-like patient care, expelling the patient with meaningful time and answers, but mostly without consequences. I get it from my job as a fringe benefit, the HUF 0 I pay for the service is well worth it, but if I even had to pay for these superficial, nonsensical examinations occasionally, I would definitely get out of trouble. (Original) Negatív véleményem sajnos nem egy konkrét, hanem több, egymástól független szakorvosi vizsgálat együttes tapasztalatán alapszik. Több éve vagyok biztosított, de minden alkalommal, amikor igénybe vettem valamelyik klinika szolgáltatását, ugyanazt tapasztaltam: az orvosok felszínesen kérdezik ki a beteget, majd a második mondat után billentyűzetet ragadnak és őrült gépelésbe kezdenek, innentől már felesleges is megszólalni, szinte meg sem hallják. Egy vizsgálat kb. 10 perc, amiből nagyjából 3 perc az érdemi orvos-beteg kommunikáció. Pozitív, hogy azonnal beutalnak bármilyen képalkotó vizsgálatra, tényleg rövid időn belül, de sajnos az eredmények kiértékelése (amiket az orvos a beteg behívása előtt 2 perccel olvas el) ugyanolyan felszínes és semmitmondó, mint az első vizit. A probléma valahol ott van, hogy Medicover nem egyéni biztosító, hanem cégek dolgozóit biztosítja csoportosan, így teljesen lényegtelen, hogy az egyes beteg elégedett-e a szolgáltatással, mert ha nem az, attól még a cég nem fogja felbontani a kollektív szerződést. Innentől kezdve mehet a futószalagszerű betegellátás, a beteg kitessékelése érdemi időráfordítás és válaszok, de főleg következmények nélkül. Béren kívüli juttatásként kapom a munkahelyemtől, azt a 0Ft-ot, amennyit fizetek a szolgáltatásért, pont megéri, de ha ezekért a felszínes, semmitmondó vizsgálatokért még fizetnem is kellene alkalmanként, biztosan kiverném a balhét.

Doctors are way below PROFESSIONAL level, that does not correspond to the level of medical services in EU. Reception staff were USELESS and UNFRIENDLY! Customer service is TERRIBLE, if you have a complaint you will never get reply. For such high price, you would expect different level of service and professionalism! Only stress, waste of money and time! You should definitely FIND ANOTHER clinic!

Swedish health insurance company operating a hospital and health centre with a wide range of paid health services rendered to companies and private individuals. Medicover works efficiently and quickly compared to Hungarian State Health Service. Visitors can get appointment over the phone. The clinical findings are sent over the Internet. It was the first time I connected this institution and I recommend to everyone who would like to enjoy professional and attentive health service.

Wrong info. Regarding many processes. Drink, don't drink, eat, go to the toilet. The length of the process. 15-30 minutes. Or 50 minutes. No! 75 bloody minutes. PROS:bright, professional, easy access, free parking. BIG CONS: no.coffee machine, no snacks. Private places like this always have free coffee at hand. Basics. Also, no clear markings from the parking lot OR in the elevator, so stopping at all wrong levels before reaching the right one.

(Translated by Google) I like them in part, I'm more eve medicoveres. I was surprised to find a lot of space, but unfortunately I was surprised to see that the traffic was getting less and less handled. The "reverb" as the Korhaz's 2nd floor recipe (about 20-year-old, little-learned little men, who did not hear the alazatrol) were only the same as the polar order ... (The above score is best for them and for the most recent ones) (Original) Osszessegeben nagyon kedvelem oket, tobb eve medicoveres vagyok. Meglehetosen sok teruleten voltam mar vizsgalva, DE sajnos megallapithato, hogy egyre kevesbe kezelik jol a megnovekedett forgalmat. Az olyan “jelensegektol” mint a Korhaz 2. emeleti recepcioja (kb 20 eves, gyorstalpalon betanitott kislanykak, akik alazatrol hirbol se hallottak) pedig csak az az erzese tamad az embernek, mintha a sarki rendeloben lenne... (A fenti score leginkabb nekik es a legutobbi elmenyeknek szol)

I came to Medicover in early January. From the time I got there I found them friendly and nice. Dr Oláh Csaba was highly professional and was able to set out a strategy for the next 6 weeks until the operation, including medication to take etc. On the day of the operation I found the nursing staff very friendly and nice (seeing I don't speak Hungarian). They made me feel at ease with a friendly smile and always said the right words at the right time. I experienced a great team effort during my operation as well as great after care with lots of encouragement from both doctors and nurses. They kept my wife up to date with how the operation was going and made sure that we both felt safe and cared for. I really can't thank the team enough. A special thank you to my Doctor Oláh Csaba and Naomi and Évi who were the nurses I saw the most. Procedure prices are very reasonable too and from the first minute till the last, everyone showed a high level of professionalism. I definitely recommend this place.

(Translated by Google) In the case of Medicover Hospital, several factors need to be distinguished: infrastructure, system, and the colleagues who work there. In my opinion, the infrastructure and the system go far beyond the Hungarian reality, almost flawlessly. My experience is that Medicover is first and foremost with patient and professional tools, professionally organized to deliver quickly and to a high standard. Regarding doctors, I also have a worse experience in outpatient care, which I think is the personal fault of that doctor; this should be indicated to patients to ensure that the quality of the system is maintained. However, I can only speak in superlatives about Dr. Csaba Oláh, who performed my surgery. After surgery, almost zero pain, maximal empathy in the studies. I would be happy to recommend it to anyone in any field in which the doctor is competent. Excellent doctor! Special thanks also to Dr. József Kromerenczki, an anesthesiologist (zero malaise after waking up) and to the nurses in the inpatient department of the Hospital. Last but not least, the Hospital is like a hotel :) Keep it up! (Original) A Medicover Kórház esetében több tényezőt kell különválasztani: infrastruktúra, rendszer és az ott dolgozó kollégák. Az infrastruktúra és a rendszer véleményem szerint bőven túlmutat a magyar valóságon, már-már hibátan. Az én megélésem, hogy a Medicover számára első a beteg és profi eszközökkel, profin szervezve gyorsan és magas minőségben szolgáltatnak. Az orvosokat tekintve járóbeteg ellátáson nekem is van rosszabb tapasztalatom, amiről úgy gondolom, hogy az adott orvos személyes hibája; ezt a pácienseknek mindenképp jelezni kell, hogy a rendszer minősége megmaradjon. Azonban csak szuperlatívuszokban tudok beszélni Dr. Oláh Csabáról, aki a a műtétemet végezte. Műtét után közel nulla fájdalom, a vizsgálatok során maximális emptátia. Bárkinek szívesen ajánlom bármilyen területen, amelyben a doktor úr illetékes. Kiváló orvos! Külön köszönet még Dr. Kromerenczki József aneszteziológusnak (ébredés után zéró rosszullét), valamint a Kórház fekvőbeteg osztályán lévő nővéreknek. Nem utolsósorban, a Kórház olyan, mint egy szálloda :) Csak így tovább!

"In the event that the Patient does not cancel the appointment beyond the previous 2 working days for any reason (excluding a confirmed illness or other reason established by a medical expert), or wishes to cancel or change it within 2 working days, or if the Patient does not show up to the appointment, they are obliged to reimburse the cancellation fee of 20.000 HUF to MEDICOVER as a flat-rate claim" <-- this is a new directive of Medicover.

Having just received the response to my complaint, I strongly suggest that anyone with a medical condition keep clear of this establishment. Not only did the Doctor provide a different version of events than what actually occurred but went as far as listing medication that he stated he prescribed which is totally untrue. Be aware that you may have to undergo multiple consultations and pay multiple times, which was not mentioned to me at all. I have never had such a poor experience with so called professionals in my life. KEEP CLEAR

Ridiculous service, only trying to get the most money possible out from the patients, no written response to complaints, only phone calls. Booked a gastroenterologist, and they sent me to some doctors, and then it turned out they did not send me to the proper doctor at all - of course for a huge sum of money - and when I tried to get at least an explanation about why this happened, they tried to fully gaslight and tell me I went to the wrong doctor! Are you kidding me? I said who I needed and got booked to a different one, how is that my fault?? Also, giving out your statements in a phone call instead of written form is utterly unacceptable, unprofessional and ridiculous. Maybe you should consider why there are so many bad reviews.

I asked for an appointment, stressing that the stress test and blood test should take place on one of the mentioned days, because it is IMPORTANT. If it doesn't work out, I'll go to someone else. They said they would search. They have been looking for me ever since :) :) :)

If you’re not Hungarian or don’t speak the language be aware to this Insurance because it’s an SCAM. They offer services in English which is basically staff looking at google translator!!! Not all doctors speak English, technicians, etc.Actually, unbelievable they want charge you 10.000ft if you want results of your test in English, because they told me that the clinic it’s just for Hungarian. SCAM

1.NO BOOKING PLATFORM AVAILABLE IN 2022! 2. NOT RECEIVING EMERGENCY CASES! 1.In what universe a private healthcare provider in 2022 does not have a booking platform? Every time you need to book an appointment it's a cumbersome process of checking back and forth the availabilities with the agents at the call center. 2. On top of that, today I had an emergency eye infection and I had to see a doctor ASAP, yet the call center agent offered me earliest appointment options of weeks later and claimed that they cannot access emergencies. I've been paying Medicover Family insurance for 2 years now and the first time I had a real health issue, they declined to see me. Well, I'll make sure not to renew my membership next year! What's the point really - by the time I get to see a doctor I will lose my eye! I understand that doctors may be fully booked, but shouldn't a healthcare provider like this create a schedule with a buffer for their doctors so that they can receive patients that need immediate treatment? To make matters worse the call center agent told me that I can call back tomorrow to see if there is any cancelation for this week - but at the same time they cannot be bothered to call me back as soon as a slot opens! Well, surely I can keep calling you dear every hour or even holding you in the line for the whole day in the event of anyone canceling - but come on, both of us wouldn't need to go though all this if there was a booking platform available in the first place that I could be checking from time to time manually or even giving me the option as a customer to set an auto-notification trigger in such an event of cancelation.THANKS BUT NO THANKS

I had an absolutely ridiculous experience with Medicover. I strongly advise avoiding this place at all costs. It is nearly impossible to get an appointment with them, and their customer service is extremely lacking. Every time I called, they were clueless, unable to assist, and promised someone would call me back, which never happened. The receptionist seemed completely useless and lacked any knowledge or ability to help. I visited the center for a blood test and gastroenterology consultation. Days before my appointment, I tried contacting them to modify my blood test for a more thorough diagnosis, but they were utterly unhelpful. They had no idea which package to recommend and told me to check their website. Even upon arriving at the center and informing the receptionist of my request, she couldn't assist and directed me upstairs. The level of incompetence and lack of coordination was incredibly frustrating. During my appointment, I explained to the nurse that I needed to modify my package. Instead of offering support, she blamed me for not addressing it earlier and told me to ask at the reception. She rushed through the blood draw in just five minutes, displaying a complete lack of professionalism. Shockingly, she didn't even wear gloves while taking my blood, raising serious concerns about hygiene. Furthermore, when I needed to schedule a gastroenterology procedure (commonly referred to as a "stomach mirror"), I couldn't make an appointment at the reception. I was instructed to call a call center, where the representative couldn't provide me with an appointment, assuring me that someone would call back. Despite emphasizing the urgency due to my limited stay in the country, I never received a call. Multiple follow-up attempts have been fruitless, leaving me without the necessary medical attention. This has been one of the worst experiences I've had within the medical industry. I paid a significant amount of money, expecting better service, but it was worse than what one would even receive from a free medical service. I strongly urge anyone seeking quality care and wanting to save their nerves and money to avoid this place.

After a brief conversation with the reception staff, they kindly refused to give me an appointment. There are some services that they advertise but do not really do them. Also, they turned me down without seeing me. So how did they know that I have a condition that they cannot deal with without any details? Unprofessional. Very disappointed.

If you choose to use the services of Medicover, which I probably wouldn't advise based on my personal experience, do ensure that you receive in writing an exact quotation for the exact service that you expect to receive, listing any and all exclusions or limitations. I was disappointed by the service given and won’t be returning.

(Translated by Google) Doctor addicted. We have good and bad experiences. What is very important is the knowledge, attitude and instrumentation of the doctor. What about time ... I beg for 20 minutes for a patient? What? It’s not just the point of being paid or not paid .... the patient and his illness is the cure for it .... anywhere in any system .... what kind of cure will it be if you get 20 minutes for a patient? Of course, if you pay even more, the Patient would expect more thoroughness, serious symptom analysis and action ..... and it would be good if the system could be polished in the countryside .... yes and maybe the connected doctors would have to be tendered and screened more seriously. Singers and those applying for the military profession are thoroughly screened and selected .... the healers responsible for human lives should be the same .... (Original) Orvos függő. Van jó és rossz tapasztalat. Ami nagyon fontos az orvos tudása, hozzá állása és a műszerezettség. Na és az idő....könyörgöm 20 perc egy betegre? Mivan? Nem csak az a lényeg hogy fizetős, vagy nem fizetős.... a beteg és a betegsége annak gyógyítása a lényeg....bárhol bármely rendszerben....milyen gyógyítás lesz abból ha 20 perc jut egy betegre? Természetesen ha fizetős még inkább többet, alaposságot, komoly tünet-elemzést és intézkedést várna el a Páciens..... ja és jó lenne ha vidéken is csiszolnának a rendszeren....ja és talán a csatlakozó orvosokat komolyabban kellene pályáztatni, szűrni. Énekeseket , hadi szakmába jelentkezőket alaposan szűrik, kiválogatják....az ember életekért felelős gyógyítókat is így kellene....

(Translated by Google) Uncritical customer management since Covid. The manners of the security guards are beyond criticism. Consideration should be given to completing a basic communication course before the company faces the client first meets. In recent years, the already excellent standard has decreased and the gray Hungarian reality has remained. Avoid in a large arc. (Original) Kritikán aluli ügyfélmenedzsment a Covid óta. A biztonsági őrök modora kritikán aluli. Megfontolandó lenne egy alapvető kommunikációs tanfolyam elvégzésének megkövetelése, mielőtt a cég arcai lesznek akikkel először találkozik az ügyfél. Az elmúlt évek alatt lecsökkent az amúgy remek színvonal és maradt a szürke magyar valóság. Nagy ívben kerülendő.

(Translated by Google) It wouldn’t be bad, but unfortunately a little disorganized for who to go where. In addition, from a privacy perspective, I am particularly concerned that the nurses are shouting loudly at the name of the next patient in the hallway. Hello serial number! (Original) Nem lenne rossz, de sajnos kissé szervezetlen, hogy ki hova menjen. Ezen kívül adatvédelmi szempontból különösen aggályosnak tartom, hogy hangosan kurjongatják a nővérek a folyosón a következő beteg nevét. Hello sorszámgép!

Not satisfied at all. Been there several times. Both staff and doctors (with a few exceptions) were unfriendly, customer service is terrible if you have a complaint. What is worse, I found that some doctors are way below the professional level one would expect them to be at such a place for such a price. Not going there again if I can help it. You should find another place too!

Just paid 36,000 Forint (about 100 Euros) to see a doctor. The appointment started about 30 minutes late. When I saw the doctor, she rushed me and essentially told me to stop asking questions after about 10 minutes. I came to see her for 3 separate issues and I couldn't possibly cover all 3 issues in 10 minutes. I was so rushed that I couldn't ask the questions I wanted to and the appointment was essentially a waste.

I barely can be satisfied with the quality of work in such private clinics like Medicover. Doctors made remarks, reprimanded, and treat me like I am a second class citizen

Very poor attitude towards patients. Your GP is not a customer oriented. He reprimand me during the appointment in a mentor manner as if I am his student or a subordinate

I received a recommendation for thyroid surgery. I first tried to go to state hospitals, but due to the poor conditions, I decided to have the procedure done privately. Which in retrospect was a very good decision, even if such an expense is above average for an average person! But health cannot be measured in money, and this hospital is outstanding with its professionalism, kindness of the staff, and technical standards! Special thanks to Dr. Endre Pálfi for his high-level work!

So far, I have only had good experiences here, with professional care. It is likely that I will prefer this clinic over the others in the future as well. However, since negative reviews are systematically reported as offensive content in the evaluations of their other institutions, in case they disappear (fortunately, the review still works), that's why I don't give 5 stars.

Very clean new clinic, looks nice and fully equipped.

(Translated by Google) I came here instead of traditional mammography because it was written, it doesn’t hurt so much. I was very scared of the pain, but I would recommend the tomosynthesis here to anyone because it didn’t involve any discomfort, I didn’t feel any pain or discomfort. I'm glad I decided to come here. He understood, because it might cost money, but here the treatment was better than usual, and the investigation wasn’t painful at all. Since I haven’t read any experience with this type of study anywhere, I’ve described it to see if it helps someone make a decision. (Original) A hagyományos mammográfia helyett inkább ide jöttem, mert azt írták, ez nem fáj annyira. Nagyon féltem a fájdalomtól, de az itt végzett tomoszintézist bárkinek ajánlom, mert semmilyen kellemetlenséggel nem járt, nem éreztem semmiféle fájdalmat vagy kellemetlenséget. Örülök, hogy úgy döntöttem, ide jövök. Megérte, mert lehet, hogy pénzbe kerül, de itt a bánásmód is jobb, mint általában , illetve nem volt fájdalmas a vizsgálat egyáltalán. Mivel sehol nem olvastam erről a fajta vizsgálatról tapasztalatot, ezért írtam le, hátha valakinek segít a döntésben.

I do NOT recommend it to anyone. I have been a patient for 8 years now. In the past, it was so much better, the doctors had time for examination and giving advice, now they only do their administration during the reduced 20 min slot for a patient. In my last 5-6 visits at different doctors none of them could give me any helpful advice or receipt. Also, you have to wait 10 days for a BASIC specialist (like gynecologist) with an urgent matter. Thanks, but even the national health care system is better now than Medicover.

(Translated by Google) At the beginning of November, Dr. Tamás Barta performed bile removal surgery and at the beginning of January bilateral inguinal hernia surgery. I have been successful in both surgeries, with the shortest possible recovery time. My satisfaction is not only with the work of the doctor, resp. it was more favorable than other institutions. The sick rooms are tastefully designed, well-equipped, and I would also like to highlight the dedicated work of the nurses working there. I strongly recommend ... in all respects! (Original) November elején epe eltávolítási műtétet, január elején pedig kétoldali lágyéksérv műtétet végzett el rajtam Dr. Barta Tamás sebész . Mindkét műtéten sikeresen, a lehető legrövidebb gyógyulási idővel vagyok túl. Elégedettségemet nemcsak a doktor úr munkája, ill. annak más intézményeknél kedvezőbb díjszabása vívta ki. A beteg szobák ízlésesen kialakítottak, jól felszereltek, s az ott dolgozó ápolónők odaadó munkáját is külön kiemelném. Ajánlom bátran ... minden szempontból !

(Translated by Google) The security guard greeted me in a terribly repulsive way, as if I were a prisoner in a prison. The doctor treated me for a quarter of an hour for twenty thousand forints. No research was done, I didn’t get half as many suggestions as I had previously found on the internet anyway. The doctor then said that blood tests would be needed for further examinations, which is no longer included in this price, but will be another 30,000 forints. From here, I knew that if I went in, the surprise costs would never end. (Original) A biztonsági őr rettenetesen visszataszító módon fogadott, mintha rab lettem volna egy börtönben. Az orvos negyed órát foglalkozott velem huszon párezer forintért. Semmi vizsgálat nem történt, fele annyi javaslatot sem kaptam mint amit korábban az interneten amúgyis megtaláltam. Az orvos ezután közölte hogy további vizsgálatokhoz vérvétel kellene, ami már nincs benne ebben az árban, hanem az további 30 ezer forint lesz. Innen tudtam, hogy ha belemegyek, soha nem lesz vége a meglepetésköltségeknek.

(Translated by Google) At the exercise cardiology examination, the nurse had to hold the ECG lead because she was interfering with the ECG due to the rupture of the fibers in it! They wanted to send my finds digitally, by email for 1000 HUF per page! In the 21st century, you have to pay for an email !!!! When I wanted to make a complaint, the clerk "could not call his supervisor for a device or give contact where I could complain". The prices of the tests are not always indicated with the evaluation, so you still have to pay extra after the test (unless you are not a doctor and you evaluate for yourself!). (Original) A terheléses kardiológiai vizsgálaton a nővérnek tartani kellett az EKG vezetékét, mert a benne lévő szálszakadás miatt az EKG-t bezavarta! A leleteimet digitálisan, emailben oldalanként 1000 Forintért akarták elkűldeni! A XXI.században fizetni kell egy emailért!!!! Amikor panaszt akartam tenni az ügyintéző "nem hívhatta készülékhez a felettesét és kontaktot sem adhatott ahol reklamálhatok". A vizsgálatok árai nem minden esetben vannak feltüntetve a kiértékeléssel, tehát a vizsgálat után még plusszban fizetni kell (ha csak nem vagy orvos és kiértékeled magadnak!).

Unfriendly and unprofessional staff leaking any empathy at the reception. Not recommended.

Bad service! First my appointment was cancelled and only when I arrived there they told me that but later they managed to fix it. The papers they give don't have the contact information of the doctor (meaning you can't contact your doctor directly). I tried calling the call center maybe they can transfer my call, they refused and asked me what I need! A patient should not be discussing their medical situation with the call center, only with their doctor, Medicover apparently did not know that.

Not professional at all. Most of the doctors just want to get over you as fast as they can. It seems to me that it is all about the money, not about curing at all. I experienced some misdiagnosises for myself too..

I have two consecutive appts, then I need to check in twice, all my data are read out loud, twice. Before my 2nd, I had 20 mins, but I wasn't given the consent form for mammography, so when I am called, it turns out I have to wait yet another 10-15 mins because first I need to fill in the form. It was a bad experience today.

Adminstration is as bad as a state hospital. The health care specialist confused the neurologists with a gastroenterologist. If you dont speak Hungarian a random receptionist will help... Great place for healthy people. however, if you have a serious condition, go anywhere else ...literally anywhere else... After 3 months of navigating in this unprofessional system, our investigation led to the only truly good professional that we met at Medicover: dr Agnes Tóth, an endocrinologist, who looked into the entire file and explained the bigger picture in detail. She was brilliant, precise, genuine, straightforward and really throughout diligent. She went an extra mile to solve certain problems that in Hungary are labeled “nemlehet”, meaning “not possible”. She made it possible.

I went here to finally get a proper professional opinion, but instead I didn't get anything, not even an opinion. The gynecologist was also condescending, which made me feel uncomfortable. You don't get anything in return for a lot of money.

I traveled almost 4 hours to get to the Medicover for my appointment, from Baranya. And waiting 10 minutes for me, because I was in a traffic jam, was clearly too much for this doctor. We even called to warn we would be 10 minutes late and the reception told us then it wasn't a problem.. Wouldn't recommend...

Successful operation, the person is treated normally. The food is okay compared to I have to eat pulp. The rooms are nice too. I was informed that this was not everywhere before

From January this year, my workplace took out insurance for employers with Medicover. At first, everything was fine, then when I went for my annual free dental check-up, they informed me that they would probably do a panoramic X-ray. I then directly asked on the phone if it was free or if I had to pay for it, because I had it done elsewhere 2 weeks ago and if it's not free, I'll bring the recording. The colleague informed me that it is included in the insurance, so there is no need to pay for it. After I left the examination, they called me the next day to say that I had not paid the fee for the panoramic x-ray. I immediately filed a complaint and indicated that I would not pay, since then they did not contact me, and in the meantime the 30 days to investigate the complaint passed, but they did not notify me of this either. A few days ago, I would have made an appointment for a neck ultrasound, which the internist prescribed because of my high blood fat and IN PRINCIPLE it is included in my insurance, but the call center colleague said that she could only make an appointment for a fee, because according to the insurance company, the examination was unjustified. In my opinion, they are working to extract as much money as possible from bona fide people.

Professional and kind care

The hospital is nice, modern, and very clean. The staff spoke English well, and everyone was nice and helpful. My patient manager was there to answer all my questions from beginning to end, so I never felt lost. Would recommend.

The hospital is amazing with pleasant atmosphere and really professional staff. Impressive job :-)

(Translated by Google) Dr. Balázs Szabó is an extremely skilled doctor. I didn't have any fear or pain. I was fine soon after the surgery ... I can only recommend (Original) Dr Szabó Balázs rendkivül ügyes orvos. Sem félelem sem fájdalom érzetem nem volt .A műtét után hamar rendbe jöttem...csak ajánlani tudom

Very professional stuff, especially my personal contact, he is always ready and available to assist me with any questions or appointments I may have

(Translated by Google) high prices for low quality services (Original) magas árak alacsony minőségű szolgáltatások

(Translated by Google) I was very pleased with the welcome, the service and the friendliness of the staff. The organization of my stay, the transfer from the airport, everything was magnificent. The doctor who treated me really has golden hands. Thank you very much. I highly recommend Medicover Hospital. (Original) J'ai été très satisfaite de l'accueil, du service et de la gentillesse du personnel. L'organisation de mon séjour, le transfert de l'aéroport, tout était magnifique. Le docteur qui m'avait traitée a vraiment des mains en or. Je vous le remercie chaudement. Je recommande vivement l'hôpital Medicover.

To avoid absolutely!! My girlfriend spent 25.000HUF (≈70€) on a consultation with a doctor who got rid of her in a few minutes, having barely examined her and telling her she suffered hemorrhoids. After nearly 3 months of inefficient (expensive) treatment, we went to a public hospital where she was diagnosed a totally different problem which required another treatment —after a proper examination and explanations provided by the doctors. Don't waste your time and money in private clinics.

(Translated by Google) I talked about my symptoms for an hour, the doctor (gastro) didn't even try to imagine what could be wrong with me. Zero lifestyle advice, zero test proposal. And for 25 thousand ... (Original) Egy óráig beszéltem a tüneteimről, meg sem próbált még ötletelni se az orvos (gasztro) , hogy mi bajom lehet. Nulla életmód tanács, nulla vizsgálati javaslat. És ezt 25 ezerért...

I highly recommend going for a treatment to Medicover. Having an operation at the hospital of M. I found the whole process excellent; starting from the examinations, to the adequate waiting period, through the professionalism and kind approach of the doctors, nurses and support staff. I have been given clear understanding of my condition, having a chance to ask additional questions at any time. Huge plus the provided food, which sufficed my food allergy.

I was having problems with my foot for a long time, so decided to try and look abroad after being quoted ridiculous prices in the UK. I researched several companies, then found Medicover. They have great doctor's and the surgeon I saw had over 20 years operating so I was happy to meet him. After years of uncomfortably trying to walk, I am now pain free.

(Translated by Google) The attitude is infinitely pathetic ... of course no test will be found at the expense of the corporate package, but if I pay the surcharge for the next package, it will definitely help .... the best day was when I was no longer received with a 4 minute delay, in response to my complaint, the security guard led me out into the rain. Oh, and of course, in addition to the very pulling test fees, free parking no longer fits, haha. Since 2012-13, the standard has deteriorated a lot. Today it is a thousand times more WM. (Original) Végtelenül szánalmasak a hozzáállás... a céges csomag terhére természetesen semmilyen vizsgálat nem talál eredményt, de ha kifizetem a felárat a következő csomagra, az majd biztosan segít.... a legjobb a mai nap volt, amikor 4 perc késéssel már nem fogadtak, a panaszomra válaszul a biztonsági őr kivezetett az esőbe. Ja, és persze az igen húzós vizsgálati díjak mellé az ingyenes parkolás már nem fér bele, haha. 2012-13 óta sokat romlott a színvonal. Ma már ezerszer inkább WM.

(Translated by Google) I would like to thank you for this high level of care I received when the laparoscopic gallbladder was removed. I am grateful to Dr. Tamás Barta! I can only recommend it to everyone! (Original) Szeretném megköszönni ezt a magas szintű ellátást, amit a laparoszkopos epehólyag kivételekor kaptam. Hálás vagyok Barta Tamás dr.Úrnak ! Mindenkinek csak ajánlani tudom!

(Translated by Google) We visited Medicover because of my mother’s broken leg. The doctor treating him was rude and condescending, contemplating his dismissal during treatment. They cannot apply walking plaster. The temporary plaster applied was uncomfortable and far too tight at the fracture site, causing much pain after removal. The doctor did not give clear advice based on the x-rays, but left it to my mother to decide on any surgery that might be needed later. X-rays were obtained on a written CD instead of any more modern media or email, cloud-based storage. I do not recommend Medicover at any level to people in need of similar care. (Original) Édesanyám törött lábfeje miatt látogattuk meg a Medicovert. Az őt ellátó orvos udvariatlan és lekezelő volt, a kezelés közben a felmondását latolgatta. Járógipszet nem áll módjukban felrakni. A felrakott ideiglenes gipsz kényelmetlen és a törés helyén messze túl szoros volt, a leszedés után sok fájdalmat okozva. Az orvos a röntgenképek alapján nem adott egyértelmű tanácsot, hanem édesanyámra bízta a döntést a későbbiekben esetlegesen szükséges műtéttel kapcsolatban. A röntgenképeket írott CDn kaptuk meg bármilyen korszerűbb adathordozó vagy email, felhőalapú tároló helyett. Hasonló ellátást igénylő embereknek semmilyen szinten nem ajánlom a Medicovert.

(Translated by Google) Thank you so much for the work of the doctor, unfortunately I do not remember the name of the person working on MR diagnostics. During the evaluation, he immediately called, saving my mother’s life. (Original) Köszönöm szépen annak a doktornőnek a munkáját, sajnos a nevére nem emlékszem, aki az MR diagnosztikán dolgozik. A kiértékelés során azonnal hívott, amivel megmentette édesanyám életét.

(Translated by Google) Unfortunately, I had to be disappointed in the institution. I contacted them quite importantly, in an emergency. I sent my find by e-mail as requested, because they couldn’t help me on the phone, but they didn’t contact me after more than a week, I didn’t get a response. The answer to my further telephone inquiry is that they will search, this has not happened to date. If it weren’t for the urgency, I would still find many waiting more than a week. (Original) Sajnos csalódnom kellett az intézményben. Elég fontos, sürgős esetben kerestem meg őket. Kérésüknek megfelelően elküldtem a leletemet e-mailen, mert telefonon nem tudtak segíteni, de több mint egy hét után sem vették fel velem a kapcsolatot, nem kaptam választ. További telefonos érdeklődésemre a válasz, hogy majd keresni fognak, ez a mai napig nem történt meg. Ha nem lenne sürgős, még akkor is soknak találnám a több mint egy hetes várakozást.

Not recommended!

my company has insured for us for free treatment, But when i made appointment for doctor, they said they will send confirmation to my phone which did not happen. I called them again, they said only after 24 hours. and several days passed, nothing happen

I paid for surgery, along with anathesia. They promised to refund me for the anathesia, which I never received. It has now been 3 to 4 weeks and I hav yet to receive the refund. I have called and emailed them over ten times and my follow up has needed to border on harrassment to receive any response to them whatsoever. If you want to do with a hospital that refuses to respond to you when you need something from them, then this is your place. Otherwise, go somewhere else with your hard earned money.

I have private health insurance with MediCover. I called this morning with an eye infection causing a painful swelling under my eye. First available appointment with a MediCover doctor is in 2 weeks!

Expensive, ignorant non punctual bad service. Do not go there

Worse Possible Care Provided: I chose Medicover for my Child Birth Due to below reason. 1. Language Barrier: Medicover People Speaks English so it should be easy. 2. Reviews and Facility : With 1st visit you will be impressed with the facility and I aggree facility was good. What Was good: 1. Initial Checkups to check baby heart Rate. 2. Few Nurses(I can count on fingers) which were really good and served really well (be it Delivery or after care) 3. Alertness of Pediatrec Doc: Thanks to his alertness we caught hold of my baby's sickess at very early stage. What was worst: 1. Except one Nurse : No Nurse speaks English in Baby Care Department and except few no nurse speaks English in mid wife section Inspite of knowing that neither me and nor my wife speaks Hungarian : Out of 3 nights Spend: for 2 Nights there were none of nurse were speaking English and my wife had to make them understood using google translate and that too her already painful condition. 2. Food Quality: Worst possible food is given for vegetarians. One on hand doc was saying to avoid food which could cause gas and on other hand Gaseous foods are being served from Medicover! 3. Here comes my worst nightmare which is still not stopped: My wife's sutures were not done properly and got infection in 2 weeks. for that Medicover re did them again(At Medicover cost) at 3rd week and after that start charging us for control appointment(2 times) and by that time Medicover just wanted to get rid of this case and finally doc said every thing is ok and come back after 3 months but my wife is still in pain so looking at such behavior from medicover we had second opinion and seems there the sutures done for second time also is not done correctly and there is gap and now it might need to lead another round of sutures. So in the end my wife's medical case is ruined by Medicover so I would put second thought for people who wants to go for them and inspite for paying an hefty amount of 800K HUF we are still doing rounds of hospitals just because team in medicover could not do their job properly !

Trash! Has full insurance and can't give any appointment within a month aaaaand THEN ASKS YOU TO PAY HUGE OF AMOUNT MONEY IF IT IS EMERGENCY lolololol, just get free money from companies and sit there and ask you to pay if it is emergency. DOOONT recommend for anyone! it is not a hospital.

I had an appointment at 7 am. The orthopedic doctor (Dr Tibor Bárdi) did not show up at the clinic. After 7:10 a.m., a call came from the reception that the doctor was in a traffic jam, so he would not be able to make it to the appointment. They recommended that they find another doctor who could look at him. A few minutes later, they said that the next appointment was at 12:30 p.m. I refused this as I have to work and asked for a refund. Then a guy at the reception with glasses said that the colleague would come right away and that the amount would be returned. I sat down, and after waiting for almost 20 minutes, the same receptionist who was there when I arrived returned the amount. I wasn't rude, but no "sorry for the inconvenience" or "goodbye".

most delightful , and a wonderful place I don't know ware to start , everyone very helpful, and very professional care , the surgery was as I was told , room and care I have received , I would like to thank the nurses that took excellent care , to the Anesteolegist , the operation room Nurse to Dr Balint Thank You !!!

They sent me home and asked me to make new apointment because their credit card terminal didnt work. Came again and that was a mistake. I was in many countries and visited good and bad clinics and this one the worst Ive ever been to, and not only in Budapest. Their foot "specialist" is a complete joke. He litterally didnt even check me. Gave me a wrong diagnosis which was not relevant for my symptoms, even he said that. He is litterally didnt get out of his chair even to check my feet, and I had savere pain on top of my foot. When Im going to a private clinic and pay so much money I expect the doctor at least to do a basic check, maybe Im asking for too much. I hope no one will visit him again, maybe he will learn that way Few days after went to another doctor and as suspected, this "specialist" diagnosis was not correct

(Translated by Google) Take close attention and clarify prices in advance. "Need an X-ray" meant a triple fee for us, because it turned out AFTER that after we paid for the X-ray, we could pay out two more. Well, that's how you can lose a customer. It has a strong peeling smell and is therefore not recommended! (Original) Tessen erősen figyelni, és előre tisztázni az árakat. A "kell egy röntgen" az nálunk háromszoros díjat jelentett, mert UTÓLAG derült ki, hogy miután kifizettük a röntgent, fizethetünk ki még kettőt. Na, így lehet elveszíteni az ügyfelet. Erősen lehúzásszagú, és ezért nem ajánlott a hely!

(Translated by Google) I had a simple 10 minute consultation. On arrival, they were informed that the doctor was undergoing surgery and could only receive an appointment 2 hours later. Because of this, they called me earlier, which I couldn't pick up, and when I called them back, they didn't report the problem, so "if I stick to the test that day, they can give me a new appointment in 2 hours." avoid similar situations that are typical of state EE. (Original) Egy egyszerű, 10 perces konzultációra volt időpontom. Érkezéskor jelezték, hogy az orvos épp műt, ezért csak 2 órával később tud fogadni. Emiatt hívtak korábban, amit nem tudtam felvenni, majd amikor visszahívtam őket, nem jelezték a fenti problémát, úgyhogy “ha ragaszkodom az aznapi vizsgálathoz, akkor 2 óra múlvára tudnak új időpontot adni.” Ez így 25.000 Forint, amit pont azért fizetek ki, hogy elkerüljem a hasonló, állami eü-re jellemző helyzeteket.

(Translated by Google) You can get in from Dózsa Győr Street or Váci Street (Original) Dózsa Győrt útról vagy a Váci útról lehet be menni

(Translated by Google) Correct high level of professional care. The accommodation is suitable for a minimum 4-star hotel room with one bed. I can only recommend it based on my own experience. (Original) Korrekt magas szintű szakmai ellátás. Az elhelyezés egy ágyas minimum 4 csillagos szállodai szobának megfelelő.Csak ajánlani tudom saját tapasztalataim alapján.

(Translated by Google) Everything was super. I can only recommend. (Original) Minden szuper volt. Csak ajánlani tudom.

After having some misunderstandings with Medicover, my reclamation has been proceeded in a very professional way. With a prompt response and willing to help. I would recommend Clinique and the service :)

We tried to make an MR..wich i wasnt able to do it...in 2 minutes we left the room...they didnt give us back our money ...but thry promises they will call us ...after 2 weeks they let us know that we are going to get back only half our money.....i would like to get a lawyer but i cant afford ...all i can advice you people take care with this place ...read all the pages they make u sign.....they have no respect for people...ill never ever go back!!!!!!

This insurance is obsolutely useless for emergency cases.The customer care executive responses are very bad..They keep their cool answers and not even trying to understand how to sort and the best part there is no proper executive to respond in the evening hours..

Takes all day to reach by phone to make an appointment. Took several attempts to ask to provide some sort of agreement in writing about surgery and how long it would take to heal (needed for immigration purposes and for my own piece of mind), and after about the 27th e-mail I was told that they don't do that and that immigration is my problem not theirs. Their website clearly states "provide translated documents if necessary" and "assist with any ad hoc requests" both of which are a lie. Their "Medical Tourist Manager" is a glorified receptionist whose only abilities are limited to booking appointments, and she's not even good at that. Terrible service - do not recommend.

Quick and clear communication from my first email. Prices clear with no hidden extras. I was met at the airport by an English speaking driver (thanks Peter). Hospital is modern and efficient. Staff all very kind. Aniko was great with communication before my trip and as a translator during my consultation. I couldn't recommend it more highly.

my body something wrong and i want ct scan and It's been 10 days I did not get the results. i have problem or no have problem i want know but they just give ct scan cd I really can not believe this happened.

(Translated by Google) Very good private practice, doctors. You go on time, wait 5p and the doctor comes out. But I'm a little expensive, control 18e. This control is included somewhere in the price of treatment and there is no more asking for care. If the doctor sends you to an extra place, you pay for it eg X-ray 8e, etc., etc. (Original) Nagyon jó magán rendelő, doktorok. Időpontra mész, 5p várakozás és kijön az orvos bekisér. Viszont kicsit drágálom, kontroll 18e. Ez a control valahol benne van a kezelés árában és ott sem kérnek többet az ellátásért. Ha plusz helyre küld az orvos azt külön fizeted pl röntgen 8e, stb, stb.

(Translated by Google) I accompanied my family member to Dr. Tollas for a colonoscopy. In a beautiful setting, a very friendly and kind lady provided me with good advice and although we didn’t want to, we decided on anesthesia which we didn’t regret. The black long-haired lady and the team treated the "patient" with outstanding attention and compassion during the procedure and were immediately informed of the fortunately negative result. This treatment meant a lot to us, thank you very much, we are grateful! 😊🙏 (Original) Családtagomat kísértem Tollas doktorhoz kolonoszkópiára. Gyönyörű környezetben egy nagyon barátságos és kedves hölgy látott el jótanáccsal, és bár nem akartuk, de az altatás mellett döntöttünk, amit nem bántuk meg. A fekete hosszú hajú hölgy és a csapat kiemelkedő figyelmességgel és együttérzéssel bánt a beavatkozás során a "beteggel", és rögtön tájékoztattak a szerencsére negatív eredményről. Ez a bánásmód nagyon sokat jelentett nekünk, köszönjük szépen, hálásak vagyunk! 😊🙏

(Translated by Google) Everyone was very kind and professional. They cracked everything and watched ram. (Original) Mindenki nagyon kedves es profi volt. Porgott mindent es figyeltek ram.

(Translated by Google) Very kind, professional, reliable care. Continuous, accurate information. Cleanliness, order, very good system. The room is maximally comfortable, polite, helpful to everyone. They just deserve praise! (Original) Nagyon kedves, szakszerű, megbízható ellátàs. Folyamatos, pontos tájékoztatás. Tisztaság, rend, nagyon jó rendszer. A szoba maximàlisan kényelmes, udvarias, segítőkész mindenki. Csak dícséretet érdemelnek!

(Translated by Google) Fair, precise, gentle service. (Original) Korrekt, precíz, kíméletes szolgáltatás.

(Translated by Google) Two weeks ago, I had an umbilical hernia surgery at the Medicover Private Hospital, performed by Dr. Csaba Oláh, a surgeon. I met him as a kind, empathetic and fair doctor, and by the way, my surgery was a great success. Based on my own experience, I wholeheartedly recommend the doctor to others, whom I came across by chance. I was also maximally satisfied with the hospital. I am even grateful to Dr. Szabolcs Szeghy, an anesthesiologist, without whose expertise my anesthetic surgery would not have been possible. When I woke up, I didn’t feel minimal malaise. (Original) Két hete köldöksérv műtétem volt a Medicover Magánkórházban, amelyet Oláh Csaba sebész doktor úr végzett. Kedves, empatikus és korrekt orvosnak ismertem meg, és nem mellesleg a műtétem is kiválóan sikerült. Saját tapasztalataim alapján másoknak is jó szívvel ajánlom a doktor urat, akihez én véletlenszerűen kerültem. Maximálisan elégedett voltam a kórházzal is. Hálás vagyok még Szeghy Szabolcs aneszteziológus doktor úrnak is, akinek a szaktudása nélkül az altatásos műtétem nem sikerülhetett volna. Ébredéskor minimális rosszullétet sem éreztem.

(Translated by Google) I had 3 days of gallbladder removal in the hospital. After the offer, I chose Doctor Balint, his contact and kindness calmed me at our first meeting, I felt that I would be in good hands. All preliminary examinations were carried out quickly and by fleet. I asked from the mutet, but it was unnecessary, the staff was very kind and attentive to the end, and my room was comfortable. All in all, it was very positive, I came away from them with a good feeling. (Original) 3napja volt a korhazban epeholyag eltavolitasom. Ajanlas utjan valasztottam Balint Doktor Urat, a hozzaertese es kedvessege mar az elso talalkozasunkkor lenyugozott, ereztem hogy jo kezekben leszek. Az osszes elozetes vizsgalat gyorsan es flottul zajlott. A mutettol feltem, de felesleges volt, nagyon kedves es figyelmes volt a szemelyzet vegig, a szobam pedig kenyelmes. Osszessegeben nagyon pozitiv volt az egesz, jo erzessel tavoztam toluk.

(Translated by Google) My surgery went smoothly, from the first minute to the last, attentive and kind professionals helped me heal. The care was impeccable, I highly recommend it. (Original) Műtétem zökkenőmentesen zajlott, első perctől az utolsóig figyelmes és kedves szakemberek segítettek a gyógyulásban. Az ellátás kifogástalan volt, bátran ajánlom.

(Translated by Google) I was at Medicover for the second time and they were very nice both times. First I did a complete lab, second I Dr. Godina Gabriella studied Cardiology. The doctor examined me very thoroughly, reviewed my final reports in detail and also received a summary of my current condition. I got answers to all my questions :) Free parking in the underground garage, friendly environment and as I see professional professionals working here. Value for money worth the price of the service paid, I will probably come here again, I recommend! (Original) Másodszor voltam a Medicoverben, és mindkét alkalommal nagyon kedvesek voltak. Először komplett labort csináltattam, másodjára a Kardiológián vizsgált Dr Godina Gabriella. A doktornő nagyon alaposan megvizsgált, részletesen átnézte a zárójelentéseimet és kaptam egy összefoglalót is a jelenlegi állapotomról. Minden kérdésemre kaptam választ :) Ingyen parkolás a mélygarázsban, barátságos környezet, és ahogy látom profi szakemberek dolgoznak itt. Ár-érték arányban megérte a kifizetett szolgáltatás az árát, valószínűleg jövök még ide, ajánlom!

(Translated by Google) Professional organization and conduct of examinations and hospital care. Everyone is very kind and helpful, which helps a lot in the whole process of healing. The online interface is very usable. Thanks to everyone. (Original) A vizsgálatok és a kórházi ellátás profi szervezése és lebonyolítása. Mindenki nagyon kedves és segítőkész, ami sokat segít a gyógyítás egész folyamatában. Az online felület nagyon jól használható. Köszönet mindenkinek.

(Translated by Google) Dr. Gábor Nyitray Dr. is an excellent specialist. While another doctor suggested surgery for the problem, he tried to find another solution to it, which succeeded. Humorous, kind, respectful, I am very grateful. I wish him good health. I found my doctor !!! (Original) Nyitray Gábor Doktor úr kiváló szakember. Amíg más orvos műtétet javasolt a problémámra addig ő igyekezett más megoldást találni rá, ami sikerült. Humoros, kedves, tisztelettudó, nagyon hálás vagyok. Jó egészséget kívánok neki. Én megtaláltam az orvosom!!!

(Translated by Google) If a person is three minutes late from the given time, he is no longer willing to receive the Mister Doctor. From the countryside, this is a wonderful experience, because on weekdays, everyone just rides in Pest. (Original) Ha késik az ember a megadott időpontról három percet, már nem hajlandó fogadni a miszter doktor. Vidékről ez csodálatos élmény, mert hétköznap napközben mindenki csak úgy felkocsikázgat pestre.

(Translated by Google) I was maximally satisfied with everything. Perfect care, everything was fine during and after the surgery. (Original) Mindennel maximálisan meg voltam elégedve. Tökéletes ellátás, minden rendbe volt a mütét során és utánna.

A really bad experience. The doctor kept saying my girlfriend was lying while explaining her symptoms and left without any solution provided, except for some additional tests. The issue doesn’t go away and the doctor did nothing to fix it.

Very high professional level doctors, nurses are here. The hospital is like a hotel the staff is very kind and care about the people. The equipments and all kind of arrangements were very good. Thank you for everyone and for everything.

EVLT done on both legs by Dr Csók Viktor. Cannot praise him enough on being professional as well as kind. Had two separate operations with a week gap inbetween, both with laser but different anesthesia to avoid complications. The EVLT was smooth but due to the large surface- Dr Csok operated 4 hours in total on me - recovery was painful. Nevertheless the nurses were kind especially Beatrix ! Yes special thanks to her ! 5* op 5* aftercare 5* for Dr Csok Viktor Thank you

(Translated by Google) The doctor shook me down very quickly just penz out a throw on my part. (Original) Az orvos nagyon gyorsan le rázott csak penz ki dobás volt az én részemről.

(Translated by Google) Food Intolerance Package 46 food + lactose and histamine intolerance test ”. The lady said it will consist of a blood sample and a throat smear and I will get the result after 15-17 business days. Also on the Medicover website, under Milk Sugar (lactose), it reads, “The test is done by smearing it from the oral mucosa”. The appointment took 16 minutes (for the two of us), the customer service lady could only answer the questions asked - which intolerance test contains what - after a long wait, the same is true for my questions about prices. On January 21, 2021, at 9:50 am, I appeared at the Dózsa György út hospital, where I paid the 43 thousand forint fee with a card, and then some ampoules of blood were taken. No throat smearing. To my question why not, the nurse’s answer was that lactose intolerance would also be examined from my blood, there is no need for smearing. He confirmed that there would certainly be no results earlier than 15 working days, as this is the lead time for this study. On the afternoon of January 26, 2021, I received my finding. So 3 (!) Working days after the blood collection. With the exception of histamine, only positive and negative comments are included in the rows of 46 foods, and the ‘Value’ and ‘Reference Value’ columns are completely blank. Since Lactose was not included in the find, I called customer service the next morning, January 27, at 9:50 a.m., stating that it was “accidentally left behind, sent later”. I also asked what exactly a cow’s milk positive result refers to. Their co-worker could not tell me, he told me to consult my doctor on this matter. In the afternoon, I wrote you an email informing you that the report sent the day before did not include the result of the Lactose Test, and exactly what Cow's Milk was about - as I had not previously known this during a telephone conversation. At 2:59 p.m., their colleague (a new lady) called on the phone about the letter, saying cow’s milk meant lactose, but since she wasn’t sure, she promised a callback. At 16:20 a third lady called, she already seemed knowledgeable, spoke kindly and patiently, saying that “Cow’s Milk” refers to whole cow’s milk and not lactose but the other ingredients in cow’s milk. It reassured me to wait patiently for the Lactose result, it takes longer (in the morning I even got the information that the find was just accidentally “lagging”…). The next day, on the afternoon of January 28, an email arrived with my Lactose Finding… It reads, “Based on a genetic study of lactose intolerance, there is no hereditary lactose sensitivity. Based on the study of the T13.9 kB C polymorphism of the lactase gene, there is a T allele at one locus and a C allele at the other, ie it confirmed a heterozygous state. ” At the time, I was confronted with the fact that it was a ‘genetic’ test, even though there was not a single word on it on the Medicover website in the description, and no one mentioned it in the 4 phone conversations and 1 person (at the time of the blood draw) and was informed the established condition. No response to my complaint for more than 3 weeks! I will never go around the medicover again and I would not recommend it to anyone! (Original) Táplálék intoleranciacsomag 46 étel + tejcukor és hisztamin intolerancia vizsgálatra”. A hölgy közölte, hogy ez egy vérvételből és egy torok kenetvételből fog állni, és 15-17 munkanap után kapom majd meg az eredményt. A Medicover honlapon is az olvasható a Tejcukor (laktóz) alatt, hogy „A vizsgálat a szájnyálkahártyáról történő kenetvétel útján történik”. Az időpont foglalás 16 percig tartott (kettőnknek), az ügyfélszolgálatos hölgy a feltett kérdésekre – hogy melyik intolerancia teszt mit tartalmaz - csak hossza várakozás után, nehezen tudott válaszolni, ugyanez igaz az árakkal kapcsolatos kérdéseimre is. 2021 január 21-én 9:50 kor megjelentem a Dózsa György úti kórházban, ahol kártyával kifizettem a 43ezer forintos díjat, majd néhány ampulla vért levettek. Torok kenetvétel nem történt. Kérdésemre, hogy miért nem, a nővér válasza az volt, hogy a laktóz intoleranciát is majd a véremből vizsgálják, nincs szükség kenetvételre. Megerősítette, hogy 15 munka napnál hamarabb biztosan nem lesz eredmény, ennek a vizsgálatnak ugyanis ennyi az átfutási ideje. 2021 január 26-án délután megkaptam a leletemet. Tehát 3 (!) munkanappal a vérvétel után. A hisztamin kivételével a 46 étel soraiban csak pozitív illetve negatív komment szerepel, az ’Érték’ és a ’Referencia érték’ oszlopok teljesen üresek. Mivel a Laktózt nem tartalmazta a lelet, másnap délelőtt január 27-én 9:50-kor felhívtam az ügyfélszolgálatot, ahol közölték, hogy az „véletlenül lemaradt, később küldik”. Továbbá megkérdeztem, hogy a Tehéntej pozitív eredmény pontosan mire vonatkozik. Ezt a munkatársuk nem tudta megmondani, közölte, hogy ez ügyben orvosommal konzultáljak. Délután írtam Önöknek egy emailt, amiben jeleztem, hogy az előző nap küldött lelet nem tartalmazza a Laktóz teszt eredményét, illetve, hogy a Tehéntej pontosan mire vonatkozik – mivel ezt előzőleg a telefon beszélgetés során nem tudtam meg. 14:59 kor a kollégájuk (egy új hölgy) hívott telefonon a levelemmel kapcsolatban, szerinte a Tehéntej a laktózt jelenti, de mivel nem volt benne biztos, visszahívást ígért. 16:20 kor egy harmadik hölgy hívott, ő már hozzáértőnek tűnt, kedvesen és türelmesen beszélt, közölte, hogy a „Tehéntej” a teljes tehéntejre vonatkozik és nem a laktózra hanem a tehéntej többi alkotóelemére. Megnyugtatott, hogy várjak türelemmel a Laktóz eredményre, az hosszabb időt vesz igénybe (délelőtt még azt az információt kaptam, hogy a lelet csak véletlenül „lemaradt”…). Másnap, Január 28-án délután megérkezett az email a Laktóz leletemmel… Ebben az olvasható, hogy „ A laktóz intolerancia genetikai vizsgálata alapján az örökletes tejcukor érzékenység nem áll fenn. A laktáz gén T13.9 kB C polimorfizmusának vizsgálata alapján az egyik lokuszon T, a másikon C allél található, vagyis heterozigóta állapotot igazolt.” Ekkor szembesültem azzal, hogy ez egy ’genetikai’ vizsgálat volt, holott erről egyetlen szó sincs a Medicover honlapon a leírásban, és a 4 telefonbeszélgetés és 1 személyes (vérvételkor) során se említette senki, és nem tájékoztattak arról, hogy a hajlamot vizsgálják és nem a kialakult állapotot. Panaszomra több mint 3 hete semmi válasz! Soha többé nem megyek a medicover környékére sem, és senkinek sem ajánlom!

(Translated by Google) I was in Medicover for the first time today. And I think not for the last time. :-) From the customer service to the doctor (Dr. Klára Farkas internal medicine), everyone was kind and empathetic. Finally a hospital where they are there to heal the patients. And I can recommend the doctor to everyone with a calm heart, the examination, the treatment 5 * !!! (Original) Ma voltam először a Medicoverben. És úgy gondolom nem utoljára. :-) Az ügyfélszolgálattól kezdve az orvosig ( Dr Farkas Klára belgyógyász ) , mindenki kedves , empatikus volt. Végre egy kórház ,ahol a betegek gyógyításáért vannak. És a doktornőt pedig nyugodt szívvel tudom ajánlani mindenkinek , a vizsgálat , a bánásmód 5* !!!

(Translated by Google) The place is not reminiscent of a hospital, of course in a good way! I was in cardiology where a thorough and conscientious doctor examined, told me everything and showed me how to act with 5 stars! (Original) A hely nyomokban sem emlékeztet kórházra, természetesen jó értelemben! Kardiológián voltam ahol egy alapos és lelkiismeretes orvos vizsgált, mindent elmondott és megmutatott így jár az 5 csillag!

(Translated by Google) I would like to thank Diana Sóvári and the staff of Medicover for their helpfulness, that despite the underlying illness of my wife, the MR examination was performed absolutely flexibly, empathetically and without any problems. Thanks Gergely Csaba (Original) Szeretnék köszönetet mondani Sóvári Dianának és a Medicover munkatársainak a segitőkézségükért,hogy a feleségemnél felmerülő alapbetegség ellenére az MR vizsgálatot abszolút rugalmasan,empatikusan és probléma mentesen végezték el. Köszönettel, Gergely Csaba

(Translated by Google) I’ve been to Medicover Hospital many times before, but actually in all 3 places! 😊 I have never been disappointed with any services and doctors! 😊 One of the best places in Budapest! 😊 (Original) Sokszor jártam már a Medicover kórházban, de igazából mind a 3 helyen! 😊 Sosem csalódtam egyetlen szolgáltatásban és orvosban sem! 😊 Az egyik legjobb hely Budapesten! 😊

(Translated by Google) I had my stomach mirrored under anesthesia today. I only have a positive experience, although I think fewer people are more afraid of this study than I am. Everyone was very kind, which helped me a lot to calm down before I fell asleep. Both the assistants and the anesthesiologist were very kind, prepared and humane. I am especially grateful to my doctor, Dr. Tamás Haba, for being so willing to come to me and I had no sore throat at all after the examination. Thanks again to everyone! Regards; flag (Original) Nekem ma végezték altatásban a gyomortükrözésemet. Csak pozitív tapasztalatom van, pedig nálam jobban szerintem kevesen tartanak ettől a vizsgálattól. Mindenki nagyon kedves volt, ami sokat segített abban, hogy meg tudtam nyugodni elalvás előtt. Az asszisztensek és az altatóorvos is nagyon kedvesek, felkészültek és emberségesek voltak. Az orvosomnak Dr. Haba Tamás-nak külön köszönettel tartozom, hogy ilyen készségesen állt hozzám és a vizsgálat után egyáltalán nem volt torokfájdalmam. Köszönöm mégegyszer mindenkinek! Üdvözlettel; László

(Translated by Google) Thank you very much to the staff of Medicover Hospital for their quick help. Thanks to the receptionist, Nurses, Case Manager, Anesthesiologist, and last but not least, Dr. Lilla, a urologist who performs surgery. THANK YOU VERY MUCH! (Original) Nagyon szépen köszönöm a Medicover korház dolgozoinak a gyors segitökész munkáját. A recepcion dolgozoknak, Ápoloknak, Esetmenedzsernek, Altató orvosnak, És nem utolsó sorban műtétet végzö Lilla urologus doktornönek a munkáját.NAGYON SZÉPEN KÖSZÖNÖM!

(Translated by Google) In October 2020, they were unable to perform an examination on me and waited for months for the examination fee to be refunded. Papers filled in on the spot were lost, had to be replaced 2x. No communication came from them, if it was up to them to swallow smoothly they forget about it. (Original) 2020 októberében nem tudtak elvégezni nálam egy vizsgálatot és hónapokig vártam, hogy visszautalják a vizsgálat díját. A helyben kitöltött papírokat elvesztették, 2x kellett pótolni. Semmiféle kommunikáció nem jött tőlük, ha rajtuk múlik simán benyelik elfelejtkeznek róla.

(Translated by Google) The dispatch service is not at the height of the situation. What they couldn’t tell me: Why do I need a referral for an RTG test at a private institution? Why 10 days to find the findings? Two of them said two things about the same thing (after being asked). I got the answer from one of them that a hip joint shot is a date, a one-time fee, from the other one that it is a two-date and a two-time fee. So I waived the date reservation. (Original) A diszpécserszolgálat nincs a helyzet magaslatán. Amit nem tudtak nekem megmondani: Mért is kell beutaló egy RTG vizsgálatra egy magán intézményben? Miért 10 nap a leletkiadás? Ketten kétfélét mondtak ugyan arra a dologra (miután utánakérdeztek). Egyikőjüktől azt a választ kaptam, hogy egy csípőizületi felvétel egy időpont, egyszeri díj, másikójuktól, hogy két időpont és kétszeri díj. Így eltekintettem az időpont foglalástól.

(Translated by Google) Yesterday, for inquiries, I called your customer service as a prepaid customer. My positive experience in the past was not ruined by a single kind customer service lady in minutes. I didn’t think a private institution could allow such customer service where customer satisfaction doesn’t come first. I actually got an answer, but not in a very courteous and kind tone. Sad... (Original) Tegnapi napon érdeklődés céljából hívtam fel az önök ügyfélszolgálatát, mint kártyás ügyfél. Regebben szerzett pozitív tapasztalatomat egy cseppet sem kedves ügyfélszolgálatos hölgy percek alatt lerombolta. Nem gondoltam volna, hogy egy magán intézmény megengedhet ilyen ügyfélszolgálatot, ahol nem az ügyfél elégedettsége az első. Tulajdonképp választ kaptam, de nem túl előzékeny és kedves hangnemben. Szomorú...

(Translated by Google) I spent 3 days in the hospital where everyone was very kind and helpful. Special thanks to dr. For careful treatment and perfectly successful surgery. János Csóka and dr. To Dr. Szabolcs Szeghy. There is no man who is happier than me, I felt safe here. :) (Original) 3 napot töltöttem a kórházban, ahol mindenki nagyon kedves és segítőkész volt. A körültekintő kezelésért, és a tökéletesen sikerült műtétért külön köszönet dr. Csóka János és dr. Szeghy Szabolcs doktor úrnak. Nálam parásabb ember nem létezik, itt biztonságban éreztem magam. :)

(Translated by Google) I was looking for Medicover for a long time due to a lingering wrist problem. I feel like I did it very well! It was positive that I quickly got appointments for the tests! In the examinations, I think all the doctors do their job very well! Carptunel syndrome surgery was performed by Dr. Zsolt Császár. Excellent doctor !! The doctor explained everything perfectly during the examinations and about the surgery. In the days after the surgery, I already felt the improvement !!! I was in their hospital one day, the nurses are a very professional, kind team! I can recommend them !! Thanks for everything! (Original) Régóta elhúzódó csukló probléma miatt kerestem fe a Medicovert.Én úgy érzem nagyon jól tettem! Pozitív volt hogy gyorsan kaptam időpontokat a vizsgálatokra! A vizsálatokon mindegyik orvos szerintem nagyon jól végzi a munkáját! Carptunel szindróma műtétet Dr. Császár Zsolt végezte. Kitűnő orvos!! A doktor úr tökéletesen elmagyarázott mindent a vizsgálatok során és a műtétről is.A műtét utáni napokban már éreztem a javulást!!! Egy napot voltam a kórházukba, a nővérek nagyon profi, kedves csapat! Ajánlani tudom őket!! Köszönök mindent!

(Translated by Google) Hi. It reveals everything if I say I didn't have a hospital smell after it and really everyone did it perfectly and they understand it !!! THANK YOU TO THEM (Original) Sziasztok.Mindent elárul ha azt mondom nem volt kórház szagom utánna és tényleg mindenki tökéletesen tette amihez ért,és értenek hozzá!!!KÖSZÖNÖM NEKIK

(Translated by Google) Fast time for tests. Surgery in a week. Excellent, thorough doctor, staff. Comfortable environment. I recommend to everyone! (Original) Gyors időpont a vizsgálatokra. Egy hét múlva műtét. Kiváló, alapos orvos, személyzet. Kényelmes környezet. Ajánlom mindenkinek!

(Translated by Google) I wanted to apply for an MR examination, I called them twice, but unfortunately I didn't get ANY TIME in 2 weeks (I note, I would have had an appointment in a public institution for 3 weeks, but I decided to do it privately to get results as soon as possible, it did not work). Elsewhere, they did it for nearly half as much on the second day after applying. (Original) MR vizsgálatra szerettem volna jelentkezni, 2-szer is hívtam őket, de sajnos 2 hét alatt nem kaptam IDŐPONTOT SEM (megjegyzem, állami intézményben 3 hétre kaptam volna időpontot a vizsgálatra, de úgy döntöttem, hogy megcsináltatom magán úton, hogy minél hamarabb legyen eredmény, nem jött össze). Máshol megcsinálták közel fele annyiért a jelentkezéstől számított második napon.

(Translated by Google) Extremely precise, professional care. Just an example: Execution of examinations: 8.15 reception, 8.30 ECG, 8.45 X-ray. 8. I was already in the elevator at 47, we were done with everything. I could list more, but I think it reveals a lot. Thanks! (Original) Rendkívül precíz, profi ellátás. Csak egy példa: A vizsgálatok kiírása: 8.15 vévétel, 8.30 EKG, 8.45 röntgen. 8. 47.-kor már a liftben voltam, mindennel végeztünk. Tudnám még sorolni, de azt hiszem ez sokmindent elárul. Köszönet !

(Translated by Google) They work quickly, accurately, correctly. A lot of businesses could take examples from Medicover! (Original) Gyorsan, pontosan, korrektül dolgoznak. A Medicoverről nagyon sok vállalkozás példát vehetne!

(Translated by Google) The telephone customer service is very kind, helpful and professional! The service is very professional and high quality! The environment too! (Original) Nagyon kedves, segítőkész és profi a telefonos ügyfélszolgálat! A kiszolgálás nagyon profi és magas színvonalú! A környezet is!

(Translated by Google) Clean clinic with good professionals. (Original) Tiszta klinika, jó szakemberekkel.

(Translated by Google) Everything was fine, I received professional care. (Original) Minden rendben volt,profi ellátást kaptam.

(Translated by Google) This is how the system should work everywhere. Everyone was kind, attentive. They were called in for examination with clockwork accuracy, which, moreover, did not hurt at all, although mammography is notoriously unpleasant. I was on a tomosynthesis here, which is a more modern version. I strongly recommend the place to everyone as well as the study. (Original) Mindenhol így kellene működnie a rendszernek. Mindenki kedves, figyelmes volt. Óramű pontossággal hívtak be vizsgálatra, ami ráadásul egyáltalán nem fájt, pedig a mammográfia hírhedten kellemetlen. Itt tomoszintézisen voltam, ami ugye egy modernebb változat. Mindenkinek bátran ajánlom a helyet csakúgy, mint a vizsgálatot.

In Big building , friendly and fast service

I used to be international student in Hungary and I have been covered by medicover. They are one of the best healthcare system in the Hungary. People might say they are expensive or something else but we should not forget that they are privately owned and most of the private companies is there for to make money and give quality services. I used their service three and I was quite happy with them. One of the best healthcare system in this country.

Very professional service. The staff is informative and takes outstanding care of you from arrival to dismissing you after your operation. Without going into the detail deep… the Hospital is clean and well equipped, nurses are responsive and take good care of you. The surgeon answered all my questions and was very caring and informative. Thank you Medicover!

I had a C-section there, everything was good, the doctors, nurses, administration team and all the employees was very nice and polite.

The worst experience ever... Very bad customer service, unprofessional doctor (Laszlo Bodo) with cheap and nasty behavior!!! Do not recommend it at all..!!

Worst customer service I have ever seen! I do not recommend this clinic to anyone! Just wasted my time and nerves!

Unpunctual service with unpersonalized diagnostics. If you wanted to pay for it, please do not waste your time and money for them.

Very good experience. I always use it for normal appointments and doctors are always very nice, and everything is punctual. Since im insured by my employer, i dont pay, so i dont know about the prices. I had tonsillectomy surgery which was not covered by my insurance, but there was 20% discount. Dr Csoka Janos did my surgery. It was very successfull. The night at hospital was great, nurses took very great care of me. Healing process was very easy.

I'm from the UK and had a hysterectomy operation done in Budapest. The operation was carried out in the utmost professional and skilful manner. I couldn't have ask for a better treatment or outcome. The staff were friendly, professional and attentive. I'm very grateful for the first class service I received.

I would have used the insurance paid for by my company for the first time, but I lost interest and am looking for something else. I have a Medicover white package, but it does not include a simple specialist examination. In my opinion, vascular surgery is a basic thing, especially in this country, and HUF 27,990 for an examination. I would have liked to have the surgery done by them, but no longer, I'd rather look for something else. Another simple thing I wanted to use was the lab. Thrombosis has occurred many times in the family. I wanted to see this. You can't do this just like that either... You need an internal medicine recommendation, because if you don't recommend it, then it's also fully paid. In private medical care, I would have received an appointment with a "simple" internist (every second general practitioner) on March 7th, i.e. 3 weeks! I think this is unacceptable in a highly paid sector! I finally asked for an appointment with the state internal medicine yesterday and I can go on Wednesday! (4 days) This mindlessly promoted medicover is a damn big disappointment. I can't bring you good news for sure! I personally cancel the insurance with my company. I don't pay for anything.

I have never been so humiliated in my life. I got to my appointment after an hour of delay, after that they looked stupid, then said they couldn't do anything with me, but of course I had to pay the amount of the examination in advance, which, let's face it, is quite a lot in private care. 32,000,- But for whom what. Then, almost from the moment I was born, he was asked for all my labs (which I didn't even know was necessary), since I went there with the knowledge that he was going to do a lab, when I told him that he didn't have one, he started scolding me and getting angry. Finally, he looked at the machine with great difficulty, he said something that was useless to me, I had already been there for 2 hours. He then made a comment about my weight that he thought was a joke, which I couldn't swallow. (The lady wasn't exactly a reed either). When we finished, he said that now all I need is to get pregnant. I reassured her that I don't like children, I don't want to be pregnant, and then she snapped at me in the most mischievous tone, "If you had said that earlier, we could have saved an hour!" Look, not everyone is a mother. But everyone deserves to take care of their health and get rid of their problems, but here there is only disparagement for good money.

It took more than a month for a phone call from Medicover to agree on a gyrus mirror due in the future. Don't get me wrong, I didn't wait a month for the examination, that would have fit. Just so that someone can tell me a date for the future. When I contacted the incompetent customer service to ask what the waiting list was, and that we couldn't even discuss whether I could go after half a year, I wasn't too happy anymore. I was lucky enough to meet a competent doctor, two stars are worth it.