THEY DON'T SPEAK ENGLISH: The receptionists at this location DO NOT know English enough to communicate basic medical information. They scheduled me for the WRONG doctor after I specifically told them on the phone what kind of illness I had and which specialist I needed to see. They tried to get me to see a general practitioner who WOULD NOT PERFORM BASIC LAB WORK I needed (which is a standard practice any general doctor with an MD should be able to perform). They tried to make me pay for the appointment. The doctor knew that I needed care immediately and tried to explain to the receptionists who were very young and very dumb (the girl didn't even know how to use their system to look up specialists let alone call them or use google maps). In the end the poor gen. practitioner went behind the staff desk and began to do the receptionists' work for her. Also this clinic had no sense of privacy and the girls were actually laughing at my English. Horrible clinic, horrible staff...at least the doctor was trying to be nice. FYI there are NO NURSES here to triage Also, take a clue from the other reviewers...the English speakers score this place 0, the Hungarians, 5 star. That means the language barrier is too big to generate any help.

Do not waste your money on this clinic. Terrible service for this price, incompetent customer service, doctors couldn't care less about the patients. Here's my story I had an otolaryngology appointment for Monday because I was sick several times during the summer with the same cold-like symptoms. Doctor really did not examine me properly but I was happy because at least he prescribed some antibiotics in the EESZT system that I hoped will help me with the recurring sicknesses. I paid 27.000 HUF for the examination. However, when I went to the pharmacy, the lady told me antibiotics were not prescribed in the system. I called the Medicover customer service line and here's when the funny part comes. The operator totally misled me. He told me I have to buy the e-receipt option for an additional 5.000 HUF in the Medicover webshop to get the medicine. Which was obviously false information because the price of the prescription is included in the medical examination fee. I called them again and another operator told me I should wait a few hours because some doctors prescribes the medications for the patients in bulk at the end of their workday (?!?!???), plus it could take time for the prescriptions to go through the system. Ok, I waited, then went back to the pharmacy, medication was still not prescribed. I called them the 3rd time while I was standing in the pharmacy, hoping this could go through quickly. This time they finally admitted that there might have been a problem and they will look into it (this was on Thursday). I got no information when exactly I can expect the medication will be prescribed, they just told me they will call me when they managed to investigate the issue. So I left the pharmacy. At this point I was so sick that I really needed the antibiotics so I decided I'm not waiting any longer and I reached out to my GP who helped me immediately. Medicover called me back Friday afternoon to tell me the medication was prescribed and I can go to pharmacy and get it. When I asked what caused the problem, they didn't tell me. No apology for the inconvenience. I made a complete fool of myself in the pharmacy showing up 4 times checking whether the medication is available, not to mention the fact that my condition obviously did not improve without the medication. Medicover, please do not copy paste the same text as response to my complaint that you used everywhere and make this even worse. If you do, that would prove you didn't even read this review till the end and you handle complaints with the same indifference as you handle your patients.

Well, If you want to be taken seriously and professionally, do not go to this place. I have sickness so I have to go to check up every 6 months. I was having check ups in Germany so far, this year I went to Medicover. Firstly I was not informed what is the protocol in Hungary when they can do the test for me.- there was no problem in Germany with that- I paid for the service but the cancer test could not be taken. I was keeping calm, no problem that I live abroad, I scheduled my stay so that I can go to doctor too. It is very important for me that they run the test due to my sickness. I was okay, let’s keep calm , I can go another time when I am in Hungary so that I do not lose the money. I got another appointment, I called them hour ahead that my plan is delayed I will be 10 minutes late, please inform the doctor to make sure that I can somehow secure my place and I can take the test. (I had one exam last year at Medicover and it took 5 minutes with consultation😅) The lady from customer service was ignorant and she did not help me at all. I rushed to the clinic, and they informed me that they can not take the test. 🤯🤯 I called them hour ahead, made the effort, I rushed there. I am leaving Hungary and I will not return back for 6 months at least, they do not have any suitable appointment or they could not resolve it for me even though they know my situation. My parents live in the countryside, 4 hours from Budapest so I was on given days in Budapest. I got an appointment at another clinic, so I have to pay money there too. I asked them to refund my money (30 000 HUF) because they couldn’t accommodate me, they did not want to find any ways. In the end they declined my complain and they told me that I should be happy because they do not charge me for 20 000 HUG because I couldn’t attend my appointment. I LOST 30 000 HUF, and it turned out at the other clinic I have a problem, which was not discovered by Medicover through ultrasound, 2 weeks later it was discovered by other clinic. They reply to this was the following: “the body is always changing” They are not just unethical, unprofessional, they can not even treat patients. IF YOU WANT TO AVOID STRESS AND PROBLEMS, DO NOT GO HERE. vERY UNETHICAL,UNPROFESSIONAL PLACE!🥵😡

I had basically positive experiences, most recently I was in dentistry, before that in orthopedics. At the dental consultation, the doctor was kind and gave useful advice, I was satisfied. The downside is that the prices are quite high compared to a Hungarian middle-class wallet, I chose the place only because of the company insurance.

I see that everything has already been written about the standard of the institution. All I would suggest is that BEFORE you come here, read the reviews and then find another place.

PLEASE AVOID to have it as proper insurance. Doctors will act blind and basically say they see nothing, unless you are in very very bad condition. Doctors have usually agressive behaviour, I already 2 bad experiences. Only good for massage and physiotherapy and stuff. Sadly, can’t change because it’s provided by work but definite NO to sevices. Medicover please don’t reply to send you the case because I already did once before and it seems like you can’t fire doctors for their blindness and bad behaviour. Thank you.

I had a pulmonology examination where the doctor was extremely condescending and judgmental. Even now, I can't imagine how they treat people like this during a private health examination. I have to agree with the person in front of me that a state clinic examination is also different. It is simply heartbreaking that the company where I work pays serious money for this service.

(Translated by Google) Scratching space. Ask for money in advance (before examination) I think that's because the result is so ridiculous that no one would pay for it. Then people's eyes are spotted with folk wisdom. Take Vitamin B. Check out the net. And if there is no improvement in 3 months, come back. Again for so much ... For 22,500, you don't expect that. I don't recommend it. Avoid it as far as you can. The biggest draw of the moment. After the examination, many of us in the car realize that they feel cheated. It is unbelievable to me that, in 2020, such sites in Europe can function. (Original) Lehúzós hely. Előre kérik a pénzt (a vizsgálat előtt) Gondolom pont azért mert annyira röhejes az eredmény ,hogy senki nem fizetne érte. Majd népi bölcsességekkel kiszúrják az ember szemét. Szedjen B vitamint. Nézzen utána a neten. És ha 3 hónap múlva nincs javulás jöjjön vissza. Ismét ennyiért... 22.500.-ért az ember nem erre számít. Nem ajánlom. Kerüld el messze ha teheted. A jelenkor legnagyobb lehúzása. A vizsgálat után sokunk a kocsijába döbben rá mennyire becsapottnak érzi magát. Számomra hihetetlen ,hogy 2020-ban Európában efféle helyek működés képesek.

(Translated by Google) I wasn't very lucky. I went for a PCR test, I had a time at 10:15. I called him that morning to settle the bill and I even had to tell him at the counter that I had already paid the day before. My husband mentwm, who was called before his date. And then I would have followed. When the Lord, who arrived 10 minutes later, was called in almost immediately, I asked the counter for guidance on what the call was going to be and when I would turn because I was starting to feel bad about the pregnancy sugar. The lady sitting at the counter said quite rudely that we were only 2 minutes away from my date and everyone was coming on time. Meanwhile, they found out that their system was not working properly. Which I wouldn't mind, I understand. It annoyed me that this was how my female colleague had to deal with this situation. (Original) Nem voltam túl szerencsés. PCR tesztre mentem, 10:15-re volt időpontom. Már aznap reggel felhívtam a számla rendezésével kapcsolatban és még a pultnál is el kellett mondanom, hogy már előző nap kifizettem. Férjemmel mentwm, akit behívtak az időpontja előtt. Utána pedig már én következtem volna. Amikor a 10 perccel később érkező Úrat behívták szinte azonnal, a pultnál kértem iránymutatást, hogy mi alapján megy a szólítás és mikor fogok sorra kerülni, mert kezdek rosszul lenni a terhességi cukor miatt. A pultnál ülő hölgy elég gorombán közölte, hogy még csak 2 perce vagyunk túl az időpontomtól és mindenki időpontra jön. Közben bennt kiderült, hogy a rendszerük nem működött rendesen. Amivel nem lenne bajom, megértem. Az bosszantott fel, hogy így kellett az páciensekkel foglalkozó kolléganőnem kezelnie ezt a helyzetet.

(Translated by Google) 3 weeks ago, I requested an appointment for an annual screening test based on a lab test. I also got an appointment for each test and then today I learned from an sms that I only have to go at 8:15 instead of starting at 8:00. I called customer service where it turned out that my lab appointment had been forgotten to book, so the full screening and the internal medicine examination the next day wasn’t worth much. That’s why I took 2 days off, which I can’t change anymore, and this year unfortunately I don’t have any more such days off. I find it outrageous that this turned out to be the case and their fault was not remedied. The alternatives offered by the lady would have made a series of tests lasting 2 weeks, 1-1 hours, lasting several weeks and many hours. My employer pays hard money for this benefit from Medicover, which I can’t claim. I understand that everyone makes mistakes, only then should it be resolved. (Original) 3 héttel ezelőtt éves szűrővizsgálatra kértem időpontot, melynek alapja a labor vizsgálat. Kaptam is mindegyik vizsgálatra időpontot, majd ma egy sms-ből értesültem, hogy a 8:00 órás kezdés helyett 8:15 -kor kell csak mennem. Felhívtam az ügyfélszolgálatot, ahol kiderült, hogy a labor időpontomat elfelejtették lefoglalni, így nem sokat ér a teljes szűrés és a másnapi belgyógyászati vizsgálat. Ezért vettem ki 2 nap szabadságot, melyet módosítani már nem tudok, és ebben az évben sajnos több ilyen szabadnapom nincs. Felháborítónak tartom, hogy ez így derült ki, és az ő hibájukat nem orvosolták. A hölgy által felajánlott alternatívák egy 2 napos, 1-1 órás vizsgálatsorozatból, egy több hétig és sok óráig eltartó vizsgálatsorozatot csinált volna. A munkáltatóm kemény pénzeket fizet ezért a juttatásért a Medicovernél, amit nem tudok igénybe venni. Értem, hogy mindenki hibázik, csak ilyenkor illene megoldani.

Please if you are able make an appointment in any other Medicover institution in Hungary. I’ve been in multiple and the Eiffel Clinic is just a bad apple. I certainly believe they have just as excellent medical professionals as the other private hospitals, but it is for nothing if you are getting held back because of their misleading, rude and unprofessional receptionist staff so much that you might not even get to the doctors office. Truly disappointed. update: shortly after this i needed an other appointment and i went to Medicover Hospital at Vaci street 29-31. 100% better service, i can recommend it over this clinic.

(Translated by Google) Unfortunately today at 22500 ft. I had less 1 minute test, go to Honved. Immediately filing a complaint indemnity. They knew why I was going there, of course, after the money went through, they didn't deal with it !! Then why did they take the money? I hope it goes well. A very nice lady will help compensate her, 5 *. I'll get his name. I'll stay at TB! (Original) Sajnos ma 22500 ft-tal.lettem kevesebb 1-perces vizsgálat,menjek a Honvédba. Rögtön panaszbejelentés kártalanítás. Tudták miért megyek oda,erre közlik persze miután átment a pénz,itt nem foglalkoznak vele!! Akkor miért vették el a pénzt? Remélem sikerül. Egy nagyon rendes hölgy segít kártalanítani,neki 5*. Majd elkérem a nevét. Maradok a Tb-nél!

(Translated by Google) Patients who make enough money anyway and who have been with them for years should not be treated as manure. This is what you get in any specialist clinic, but in a private institution, the priority treatment would be expected. Shifting responsibility and lying also doesn’t exactly build trust. I suggest to their people who respond to complaints to switch to a political career where they will be able to capitalize on this talent much more effectively. (Original) Nem kéne trágyaként kezelni az amúgy elég sok pénzt hozó pácienseket, akik ráadásul évek óta járnak magukhoz. Ezt megkapja az ember bármelyik szakrendelőben, egy magánintézményben viszont épp hogy a kiemelt bánásmód lenne az elvárható. A felelősség hárítása és a hazudozás szintén nem éppen a bizalmat erősíti. A panaszokra reagáló emberüknek javaslom, hogy inkább váltson politikai pályára, ahol sokkal eredményesebben tudja majd kamatoztatni ezt a tehetségét.

(Translated by Google) Unfortunately, apart from the fancy waiting room, nowhere does it show that it is a paid private hospital. The only reason I came here and not to the SZTK, which offers exactly the same standard, is that I will be here sooner. (Already when they don't slip for 30 minutes.) Now, I’m going to go back to SZTK because I’m terribly fed up with the way they are here for patients despite their pepper prices. Let’s start by saying that I forgot to do a study that was almost 3 weeks away from the time the report was made, even though I paid for it. This, of course, was not realized until after the expiration of the commitment period, on my many interested phone calls. I was sent about another test so I wouldn’t do this, but one, but it was cheaper than what I originally asked for an appointment for. They couldn’t repay it locally, they said they would refer the difference back. It’s been over a month, but I haven’t received it since. Of course, I also made a complaint to the email address provided, from which no reply has been received since, even though the 30-day deadline is dangerously approaching. Somewhat later, I took part in a gynecological screening, where the doctor was about to reconsider having a baby (as if I were a 12-year-old stupid child who hadn’t yet grown up to make a serious decision) and was amazingly rough during the examination, it hurt a lot and I was bleeding for more than an hour after that, though this had never happened anywhere before. After all this, today they refused to prescribe my contraceptive, which I have been taking for 10 or so years, saying they have not prescribed it for me before and I can only get pills after another gynecological examination (25,000 forints), all weeks later, so that it doesn't happen on time. my medicine. I have to say, the horse is over, too. Don't waste their time answering because you don't care anymore. 2020: 12.28. I am forced to edit my opinion because unfortunately I cannot write an answer to your own answer. Customer service responded exactly one day after (how surprisingly) I wrote this review. Look for it and lie elsewhere ... Screenshot attached. (Original) Sajnos a fancy váróteremtől eltekintve sehol nem mutatkozik meg, hogy ez egy fizetős magánkórház. Az egyetlen, amiért ide jártam és nem a teljesen ugyanezt a színvonalat nyújtó SZTK-ba, hogy itt hamarabb kerülök sorra. (Már amikor nem csúsznak 30 perceket.) Most vissza fogok térni az SZTK-hoz, mivel roppant mód elegem van abból, ahogyan itt a betegekhez állnak a borsos áraik ellenére. Kezdjük azzal, hogy egy vizsgálatot, aminek eleve majd' 3 hét a lelet elkészülési ideje elfelejtettek elvégezni, holott kifizettem. Erre természetesen csak a vállalási idő lejárta után, a sokadik érdeklődő telefonhívásomra jöttek rá. Egy másik vizsgálatról elküldtek, hogy ne ezt csináltassam, hanem egy amolyat, viszont az olcsóbb volt annál, amire eredetileg időpontot kértem. Helyben visszafizetni nem tudták, azt mondták, visszautalják a különbözetet. Ennek már több, mint egy hónapja, de azóta sem kaptam meg. Természetesen panaszt is tettem a megadott email címre, ahonnan még azóta sem érkezett válasz, holott a 30 napos határidő vészesen közeleg. Valamivel később nőgyógyászati szűrésen vettem részt, ahol a doktornő arról vakerált, hogy majd meggondolom még a gyerekvállalást (mintha egy 12 éves hülyegyerek lennék, aki még nem nőtt fel ahhoz, hogy komoly döntésben állást foglaljon), vizsgálat közben pedig elképesztően durva volt, nagyon fájt és több mint egy óráig véreztem utána, pedig korábban ilyen nem fordult elő sehol. Mindezek után a mai nap nem voltak hajlandóak felírni a fogamzásgátlómat, amit kerek 10 éve szedek, mondván, ők még nem írták fel előtte nekem és csak újabb nőgyógyászati vizsgálat után (25.000 forint) kaphatok tablettát, mindezt hetekkel későbbi időponttal, hogy véletlenül se legyen időben gyógyszerem. Azt kell mondjam, a lóf.sznak is van vége. Válaszra ne is pazarolják az idejüket, mert már nem érdekel. 2020:12.28. Kénytelen vagyok beleszerkeszteni a véleményembe, mert választ sajnos nem tudok írni a maguk válaszára. Az ügyfélszolgálat pontosan egy nappal azután (mily meglepő) válaszolt, hogy megírtam ezt a véleményt. Nézzenek utána és hazudozzanak máshol... Screenshot csatolva.

(Translated by Google) I went to the clinic with a knee injury so that I could barely walk, but for administrative reasons, the examinations could not be organized for more than a week. In my opinion, the doctors working here are competent and helpful professionals, but due to the terribly poor process organization and administrative support, the standard of service is very low. In response to the review, I was asked to send the details to the customer service email address, which I did. I received an answer to this a month later, in which they explained at length that they had acted properly in everything. This only makes the service provider even more unreliable and incompetent in my eyes. I went to the clinic with a knee injury, barely being able to walk, but because of administrative difficulties, they were unable to properly attend to the injury for more than a week. I think their doctors are competent and helpful professionals, but the tremendously poor process management and administrative support makes their service really poor overall. As a response to this comment, I was asked to send an email to their customer service with the details of my case, and I did accordingly. I received an answer to this after a month, in which it was described that everything in my case went as expected. This just makes me consider the service provider even more discredited and incompetent. (Original) Térdsérüléssel mentem a klinikára, úgy hogy alig tudtam járni, de adminisztratív okokra hivatkozva a vizsgálatokat több mint egy héten keresztül sem tudták megszervezni. Véleményem szerint az itt dolgozó orvosok kompetens és segítőkész szakemberek, de a borzasztóan gyenge folyamatszervezés és adminisztratív támogatás miatt a szolgltatás színvonala nagyon alacsony. Az értékelésre érkezett válaszban kérték, hogy küldjem a részleteket az ügyfélszolgálat email címére, amit meg is tettem. Erre egy hónappal később kaptam választ, amiben hosszasan kifejtették, hogy mindenben megfelelőn jártak el. Ezzel csak még inkább hiteltelennek és inkompetensnek mutatkozik a szememben a szolgáltató. I went to the clinic with a knee injury, barely being able to walk, but because of administrative difficulties, they were unable to properly attend to the injury for more than a week. I think their doctors are competent and helpful professionals, but the tremendously poor process management and administrative support makes their service really poor overall. As a response to this comment, I was asked to send an email to their customer service with the details of my case, and I did accordingly. I received an answer to this after a month, in which it was described that everything in my case went as expected. This just makes me consider the service provider even more discredited and incompetent.

1.NO BOOKING PLATFORM AVAILABLE IN 2022! 2. NOT RECEIVING EMERGENCY CASES! 1.In what universe a private healthcare provider in 2022 does not have a booking platform? Every time you need to book an appointment it's a cumbersome process of checking back and forth the availabilities with the agents at the call center. 2. On top of that, today I had an emergency eye infection and I had to see a doctor ASAP, yet the call center agent offered me earliest appointment options of weeks later and claimed that they cannot access emergencies. I've been paying Medicover Family insurance for 2 years now and the first time I had a real health issue, they declined to see me. Well, I'll make sure not to renew my membership next year! What's the point really - by the time I get to see a doctor I will lose my eye! I understand that doctors may be fully booked, but shouldn't a healthcare provider like this create a schedule with a buffer for their doctors so that they can receive patients that need immediate treatment? To make matters worse the call center agent told me that I can call back tomorrow to see if there is any cancelation for this week - but at the same time they cannot be bothered to call me back as soon as a slot opens! Well, surely I can keep calling you dear every hour or even holding you in the line for the whole day in the event of anyone canceling - but come on, both of us wouldn't need to go though all this if there was a booking platform available in the first place that I could be checking from time to time manually or even giving me the option as a customer to set an auto-notification trigger in such an event of cancelation.THANKS BUT NO THANKS

Worst and most unprofessional people to foriegners ever. The doctor here prescribed an allergologist examination and told me to call them in August. I did call them now. And after one year of wait and having health problems for a year. They told me they cannot book an appointment as I do not speak hungrain. I told them I waited one year for this appointment can you please call a nurse to translate. They said no we don't do that. The test was prescribed by a doctor at medicover. They told me to call them in August and now this. This is just an example of how unprofessional they are towards foreign people and their health. Worst doctors, worst services and inefficient people and service.

If I could give zero stars, I would. Through my workplace, I was able to use the tests for free. I experienced amazing incompetence in all areas. Even a simple blood test was painful, and it had to be repeated because it wasn't their fault. It's not as pleasant as a blood test, but when after a colonoscopy I get the result that it may not have been successful... so it would be worth repeating it, that's rough. Its only positive is that the waiting room is more civilized compared to the state healthcare. However, in all other respects, a series of incomprehensible errors characterizes every investigation. It's as if only interns work there... I don't recommend it to anyone, and I say this as seriously as possible on behalf of many, many people I know! In my opinion, I would only say that I wrote the problem to them, but they didn't even reply!

DONT GO TO MEDICOVER! DONT GO TO MEDICOVER! If you are an expat don't go here!!! On the website, it says they provide Healthcare in English and Hungarian. But when I saw the doctor she spoke very bad English, also I told her where the pain was and she didn't examine well. She gave me some medicine and send me to get an x-ray, when I asked her how do I get the results, she was not sure and didn't know. So I asked the lady at the reception, How do I get my results? She also was not sure, ask the nurse that will take the x-ray. The nurse said the doctor will let you know, I think. So when I got back to the reception I asked one more time, can you please tell me how I will get my results? She asked some colleagues and she said you will get it online. So I went home with medicine and I had to wait for the results of the x-ray. Next day I had so much pain that I can't walk, I can't lay down, just laying on one side. I called Medicover for a new appointment, she said I have to wait one day. Then I asked, how much extra painkillers can I take with the medicine that the doctor gave me? It was a Hungarian medicine and online I could not find how much extra painkillers I can take with it. The lady on te phone says you have to ask the dokter tomorrow. -_-' owwwwkeeeeee (I don't know but I'm from The Netherlands and if you call the doctor the people that work there have some knowledge of medicine if they don't know the answer the doctor can call you back later.) We are now 4 weeks later, finally, I had my results online so I thought.... it was written in Hungarian!!! So I mailed asking them if they can translate it for me. The reply was that I have to make an appointment with the doctor that didn't help me well and also did not speak English well, to begin with. Long story short at the end I had to go to the hospital, and I had no more trust in Medicover so I went to Duna Medical Center and they are the best! The doctor speaks English, all my doctor papers are in English and they take the time to help you. So my conclusion: DONT GO TO MEDICOVER!

(Translated by Google) It's worth nothing! Stretching the whole thing. Your ads promise a full examination, and for $ 25,000 you are only examined for dermatology! Not recommended to anyone! (Original) Semmit nem ér! Pénzlenyúlás az egész. A hirdetéseiben teljes kivizsgálást ígér és 25000 forintért csak pár négyzetcentimért vizsgáltak a bőrgyógyászaton! Nem ajánlom senkinek!

(Translated by Google) I could park easily, the reception was nice, there was a water balloon, the washbasins were cultivated, demanding, clean, the medical care was ok, I went to the lab, the spades pack went for blood sampling, fast, skillful, prepared, work is going on here. (Original) Könnyen tudtam parkolni, a recepción kedvesek voltak, volt vízballon, a mosdók kultúráltak, igényesek, tiszták, az orvosi ellátás rendben van, a laborban is jártam, pikk-pakk ment a vérvétel, gyorsak, ügyesek, felkészültek, a jelek szerint magas szintű szakmai munka zajlik itt.

(Translated by Google) I'm very happy with Medicover. Kind and very helpful. It was easy to log in and the investigation was professional. I can only recommend it to everyone. (Original) Nagyon elégedett vagyok a Medicover-rel. Kedvesek és nagyon segítőkészek . Egyszerű volt bejelentkezni és a vizsgálat is szakszerűen zajlott . Mindenkinek csak ajánlani tudom.

Professional and friendly services. The staff is helpful, the place is clean and comfortable.

Do not go here! Dr gyorffy laszlo shouldn't even be practicing! I went to him and told him what I thought I had, he repeatedly told me no, I told him I have got this from sex and he also told me i didn't and i had to argue with him and he told me not its definitely not that and gave me cream for something else.. long story short I was 100% correct and how he could be so wrong amazes me! If you get sick in Hungary take a bus to Austria where you can see a real doctor! This place was unprofessional and just after your money!

Had a very poor dental visit, the Dentist didn't explain the proceder and did not even explain the after care, such as what painkiller/medication should be taken and for how long etc, the basics that any other dentist would be doing. will not visit them again.

(Translated by Google) I have been trying to contact MR appointment coordinators for 10 days. My data was recorded 4 times and forwarded to the appointment team. I wonder when I will have the opportunity to investigate if the conciliation goes at such a pace. Nice environment with uncritical care. (Original) 10 napja próbálok kapcsolatba lépni az MR időpont egyeztetőkkel. 4-szer vették fel az adataimat és továbbították az időpont egyeztető csapatnak. Kíváncsi vagyok mikor lesz lehetőségem a vizsgálatra,ha az egyeztetés ilyen tempóban halad. Szép környezet,kritikán aluli ellátással.

(Translated by Google) Unfortunately, 1 star is the least I can give. I approached the medicover with a dermatological complaint, they were willingly given an appointment that afternoon, and then they asked me to describe my complaint accurately so that it could be passed to the doctor and he would receive it before I went. I went in, of course he waited, after he sat me down, he reached me once in gloves and told me it wasn’t a dermatological complaint, I should go to my GP. (My GP later confirmed that this was a dermatological complaint) He then agonized why he was sent to him and then sent him to the waiting room (this took 3 minutes). Therefore, I paid 25,000 forints for the examination. Then, after 15 minutes of typing what I had told the call center before as a medical opinion and prescribing an allergy medication for my non-dermatological complaint (specifically to prove his job), he brought it out, pressed it into my hand and told me he would have a video now. consultation and slammed his door on me. Of course, I made a complaint at the front desk, the medicover carefully used the 30-day response time and after, I quote: "Dr. Helga Schmidt came to our specialist, who cared for her properly and then consulted with our Professional Directorate during her examination." They did not feel that, despite the mockery of the medical profession, anything would come back from their overpriced service. (Original) Sajnos az 1 csillag a legkevesebb amit adhatok. Felkerestem a medicovert egy bőrgyógyászati panasszal, készségesen adtak aznap délutánra időpontot, majd ezt követően kérték, hogy pontosan írjam le a panaszomat, hogy azt a doktornőhöz eltudják juttatni és megkapja azt mielőtt mennék. Bementem, természetesen megváratott, miután leültetett, egyszer hozzám ért kesztyűben és közölte, hogy ez nem bőrgyászati panasz, menjek a háziorvosomhoz. (Később a háziorvosom megerősített abban, hogy ez egy bőrgyógyászati panasz volt) Ezután azon agonizált miért hozzá küldték, majd kiküldött a várakozóba (ez lezajlott 3 perc alatt). Ezért a vizsgálatért 25.000 forintot fizettem. Majd 15 perc után, miután legépelte azt amit már korábban a call centernek elmondtam orvosi szakvéleményként és felírt egy allergia gyógyszert a nem bőrgyógyászati panaszomra (konkrétan azért, hogy a munkavégzését igazolja) azt kihozta, a kezembe nyomta és közölte, hogy neki most lesz egy videó konzultációja és rámvágta az ajtaját. Természetesen panaszt tettem a recepción, a medicover gondosan kihasználta a 30 nap válaszadási idejét és miután, idézem: "Dr. Schmidt Helga szakorvosunkhoz érkezett, aki megfelelően ellátta, majd vizsgálata közben Szakmai Igazgatóságunkkal is egyeztetett." Nem érezték úgy, hogy az orvosi szakma kigyúnyolása ellenére bármi is visszajárna a túlárazott szolgáltatásukból.

(Translated by Google) CRITICAL UNDERGROUND SERVICE, Stay away from it! I waited 1 week to call for an appointment and then got an appointment for 2 weeks. I arrived today with a 2-day diet and a day off for examination, when I was told at the reception that they couldn't do it because their call center had given me too many times and I couldn't fit in. Most sadly, this is not a unique case, as many of my colleagues have already done so. Foam on the cake that half of the doctors are useless doesn't want to be examined, and their receptionists (Creation) are arrogant and not at all helpful. It is shocking to me that such a health care provider can exist in Hungary today! I advise everyone to AVOID YOU! WORST SERVICE EVER! Avoid this place! They screw up the appointments, gamble with people's time. Most of the doctors are useless! (Original) KRITIKÁN ALULI szolgáltatás, maradj távol tőle! 1 hetet vártam míg felhívtak időpont egyeztetésre, majd 2 hétre rá kaptam időpontot. Ma 2 napos diétával és a vizsgálat miatt kivett szabadnappal érkeztem, amikor is a recepción közölték velem, hogy azt nem áll módjukban elvégezni, mert a call centerük túl sok időpontot adott ki és én nem férek bele. A legelszomorítóbb, hogy ez nem egyedi eset, mert a kollégák közül is többen jártak már így. Hab a tortán, hogy az orvosok fele használhatatlan, megvizsgálni sem akar, a recepciósaik (Alkotás) pedig arrogánsak és a legkevésbé sem segítőkészek. Számomra megdöbbentő, hogy egy ilyen egészségügyi szolgáltató létezni tud ma Magyarországon! Javaslom mindenkinek, hogy MESSZE KERÜLJE el Önöket! WORST SERVICE EVER! Avoid this place! They screw up the appointments, gamble with people's time. Most of the doctors are useless!

very poor reception services which beyond imagination , cold faces of the reception girls who just devote themselves into chatting gossip

(Translated by Google) I have visited the Eiffel Clinic several times, always leaving with positive experiences. The reception was welcomed and I would like to emphasize the professionalism and attentiveness of Dr Tari Pál and Dr Deák Sára, as well as the fact that I was able to book the dates very soon. During my MR examination, the operators were careful to make the examination as comfortable as possible. (Original) Több alkalommal is jártam már az Eiffel klinikán, mindig pozitív tapasztalatokkal távoztam. A recepción kedvesen fogadtak, Dr Tari Pál és Dr Deák Sára szakmai hozzáértését és figyelmességét szeretném kiemelni, továbbá azt, hogy az időpontokat is rendkívül hamar sikerült lefoglalnom. MR vizsgálatom során az operátorok odafigyeltek, hogy a lehető legkényelmesebb legyen a vizsgálat.

(Translated by Google) Very demanding, nice clinic, the staff are kind and helpful. In addition, I would like to thank Dr. Enikô Tóth for the extraordinary seriousness with which she addressed my problem and helped me a lot. (Original) Nagyon igényes, szép a klinika, a dolgozók kedvesek és segítôkészek. Továbbá Tóth Enikô doktornônek szeretném megköszönni a rendkívüli komolyságot amivel a problémámat kezelte, nagyon sokat segített.

(Translated by Google) I was undergoing cardiological examination and control with Dr. Nemes Balazs. I only have positive experiences. Soothing, tactile client treatment, thorough examination, whole-person approach, detailed suggestions, direct communication. I am grateful for the high quality of your professional help and empathetic attitude. (Original) Kardiológiai vizsgálaton és kontrollon voltam Dr. Nemes Balázsnál. Csak pozitív tapasztalataim vannak. Megnyugtató, tapintatos kliens kezelés, alapos vizsgálat, egész embert figyelembe vevő szemlélet, részletes javaslatok, közvetlen kommunikáció. Hálás vagyok magas színvonalú szakmai segítségéért és empatikus hozzáállásáért.

(Translated by Google) I was on a gynecological screening at the Creation Clinic. My anxiety resolved as I entered, thanks to the beautiful, cultured environment. The reception was welcoming, and the doctor was very direct and kind. I will come back with a good feeling if I need it, I recommend to everyone! (Original) Nőgyógyászati szűrő vizsgálaton voltam az Alkotás klinikán. Feszélyezettségem rögtön oldódott ahogy beléptem, a szép kultúrált környezet hatására. A recepción barátságosan fogadtak, a doktornő pedig kifejezetten közvetlen , kedves volt. Jó èrzéssel fogok visszatérni, ha szükségem lesz rá, Ajánlom Mindenkinek!

(Translated by Google) Kind, fast and helpful, I recommend it to everyone! (Original) Kedvesek, gyorsak és segítőkészek, ajánlom mindenkinek!

If I could rate this place a zero I would. They rip people off. The service is rubbish and staff are not professional and very rude. AVOID this place completely. They dont care about your health other than taking your money

It is just nonsense that for the test that you need to do once per half a year you have to call months in advance to be able to get an appointment which requires just 10 minutes maximum while having company insurance. And then the appointment you have is postponed for several weeks. What's the point my company pays for the insurance in the clinic which can never provide the appointments in time?

Mixed to bad experience. Wasn’t sure about my Botox appointment , so call center told me to register as a consultation and if I have the procedure they will charge only the procedure price. If I’ll be advised not to take the procedure then only consultation price. Guess what. THEY CHARGED BOTH for 20 min I was there !!! The specialist was good tho. Update: I was contacted by Medicover shortly and was told that I am entitled to a refund of the consultation fee. Very professional. Thank you !!

Please Just don’t come here!!! I made lab test and nurse couldn’t find my veins and she did it terribly, she did it on my wrist and while doing it, it was hurting and she was moving the needle while it was inside!!! I told her that it’s hurting and it’s not correct to do it!! Bc of how she made it my hand was hurting really bad and she was pushing on it even more!!! Like how??!! She was rude and had ZERO EMPATHY! And English was so bad! I asked her why it’s hurting and she was just ok ok ok, I am asking question and she couldn’t reply, then she told me that I have to go and ask translator. I came to receptionist and told them, the only GOOD thing is that he was empathetic and offered to see the doctor. I waited for doctor for 30 min. The DOCTOR WAS EVEN WORSE. Unfriendly ignorant, He barely could speak English and again he was repeating that it’s normal that it hurts after blood taking, ITS NOT NORMAL, I made so many blood tests and when it’s done properly it’s not hurting! They just couldn’t admit they did it wrong and have ZERO EMPATHY! Didn’t even apologise for this!!!

The reception gave false direction, the ENT doctor was arrogant. Also, I paid 27K forints to look into my ears and nose and throat, and after I was advised to go for a CT but no help to book it, and I was told that I need to book another appointment to get help with result of my CT test…of corse payment will be needed again… such a waste of money… However, orthopaedic was a great experience. She was very helpful, kind and professional. She is 5 stars but the rest is 2.

(Translated by Google) The quality of service has deteriorated a lot .... Unfortunately. (Original) Sokat romlott a szolgáltatás minősége.... Sajnos.

(Translated by Google) I have had (unfortunately) many tests, but my experience is totally positive. MRI is modern and really not that scary, the assistants are willing. I would like to emphasize the thoroughness of Dr. Edit Szzereseres Endocrinologist and Dr. Enikő Tóth Doctor of Internal Medicine, as well as the expertise of Dr. Gurvitz Yair Yehuda and the kindness of the labs. Despite the heavy workload, the receptionists always try to provide the maximum assistance. (Original) Sokféle vizsgálaton kellett már (sajnos) részt vennem, a tapasztalatom viszont teljes mértékben pozitív. Az MRI modern és valóban nem olyan félelmetes, az asszisztensek készségesek. Külön kiemelném Dr.Szekeres Edit endokrinológus doktornő és Dr.Tóth Enikő belgyógyász doktornő alaposságát, valamint Dr. Gurvitz Yair Yehuda szaktudását és a laborosok kedvességét. A recepciósok a nagy leterheltség ellenére mindig igyekeznek maximálisan segítséget nyújtani.

Went in for a dental 'consultation' - the lowest ever level of expertise and interest. Not even pretending to provide a service. It was both disgusting and funny.

(Translated by Google) I’m going to cut into the middle, I was on the rack on August 4, 2020 (Tuesday), unfortunately I didn’t have much time just 3 days. Doctor Ur said I had to root my teeth, hiaba I said I had to travel back on pent, He cut in. Then two days later everything closed the root canal everything. The problem is that 13 days have passed since and my face is bloated and my root canal is sensitive. By the way, I paid a pallet of money for the treatment of a tooth, specifically 90 thousand forints. Now I can go back to the teeth, I'm afraid ...... Unfortunately, I can't ruin this job. I CANNOT RECOMMEND the medicovert to ANYONE. (Original) Kozepebe fogok belevagni, 2020 augusztus 4-en (Kedd) voltam a fogaszaton, sajnos nem volt sok idom csak 3 napom. A Doktor Ur azt mondta hogy gyokerkezelni kell a fogam, hiaba mondtam, hogy penteken vissza kell utaznom, Ő belevagott. Majd ket nap mulva mindent lezart a gyokercsatornat mindent. A problema az hogy azota eltelt 13 nap es az arcom meg fel van puffadva es erzekeny a gyokerkezelt fogam. Mellesleg egy raklap penzt fittem ki egy fog kezelesere konkretan 90 ezer forintot. Most mehetek ujra fogaszatra kulfoldon amitol rettegek...... Sajnos megkosszonni nem tudom ezt a munkat. NEM TUDOM AJANLANI a medicovert SENKINEK.

(Translated by Google) I am disappointed that I have done tests here several times which have been going well so far ... I have done a chest X-ray on behalf of my workplace, I have been waiting for the find for more than 1 week but so far no news yet ... ) On the other hand, I asked for an examination at 7 o'clock in the morning before work, the young girl who made the x-ray was 10 minutes late and did not apologize, only after I asked myself that I was in a rush and could not wait indefinitely. He promised to write my name in a few days to get the result, I still have not received it, even though I said that I need it as soon as possible. (Original) Csalódott vagyok mivel több alkalommal végeztettem itt vizsgálatokat amik rendben zajlottak egészen idáig...mellkas röntgent készítettem a munkahelyem megbízásából, a leletet több mint 1 hete várom de ez idáig semmi hír róla...várok még (mivel 8-10munka nap van hozzá megadva) Másrészt a vizsgálatot munka elött reggel 7órára kértem, a fiatal lány aki készítette a röntgent , 10percet késett és elnézést sem kért,csak miután kikértem magamnak hogy rohanásban vagyok nem érek rá várakozni a végtelenségig. Azt igérte h felírja a nevem hogy pár napon belűl megkapjam az eredményt,ahoz képest még mindíg nem kaptam meg,pedig szóltam hogy mihamarabb szükségem van rá.

It is the worst private clinic in Budapest. They are not able to do properly a simple job purpose medical check. I came for a pre-scheduled time and it took them 2 hours to help me. It is worse than the state clinics. In the past I also had bad experience with the dental service. I suggest if you want to pay for a private clinic to look for another one. This is a waste of money.

(Translated by Google) I recommend to everyone. I had to go fogkőlevételre dentistry and unfortunately quite scared of fogászattól. Nevertheless, I had an absolute positive experience during the treatment. We had my upper lower tooth in 10-15 minutes, done quickly and accurately. It was very kind of doctor well, now I think next time I will not sit in a chair in fear: D Thank you very much! (Original) Mindenkinek ajánlom. Fogászatra kellett mennem fogkőlevételre, és sajnos eléggé félek a fogászattól. Ennek ellenére abszolut pozitív tapasztalatom volt a kezelés alatt. 10-15 perc alatt megvoltunk a felső alsó fogsorommal, gyorsan és precízen meg lett csinálva. Nagyon kedves volt a doktornő is, most már szerintem legközelebb nem fogok félve beülni a székbe :D Köszönöm szépen!

(Translated by Google) ADVICE ON DENTAL IMPLANTS I made 3 implants on lower jaw (36, 45 and 46) and I have 2 that do not take after 4 months. I had them fixed twice already at my expense and the dentist who saw my mouth on Marseille did not reassure me at all by telling me that the crowns would never hold in the state. They are large and poorly adapted to the gums and mouth. I will probably be forced to do them again in France because I have absolutely no confidence in this clinic. I met, during my 3rd stay in Budapest, patients who were coming back for the 4th and even 5th time for problems! The team in place is very friendly and the organization is impeccable but the team is very young and seems to lack experience. I saw different doctors during my 3 stays and some seem almost trainees. Only Doctor BODNAR seems to have some experience and still !!! Yet my mouth did not present any particular difficulties. I will not repeat the experience and I recommend this clinic. (Original) AVIS SUR IMPLANTS DENTAIRES J'ai fais 3 implants sur mâchoire inférieure (36, 45 et 46) et j'en ai 2 qui ne tiennent pas au bout de 4 mois. Je les ai faites refixée 2 fois déjà à mes frais et le dentiste qui a vu ma bouche sur Marseille ne m'a pas rassuré du tout en m'indiquant que les couronnes ne tiendraient jamais en l'état. Elles sont grosses et mal adaptées aux gencives et à la bouche. Je vais être sûrement obligée de les refaire en France car je n'ai absolument plus confiance à cette clinique. J'ai rencontré, lors de mon 3ème séjour à Budapest, des patients qui revenaient pour la 4ème et même 5ème fois pour des problèmes ! L'équipe en place est très sympathique et l'organisation est impeccable mais l'équipe est très jeune et semble manquer d'expérience. J'ai vu différents docteurs lors de mes 3 séjours et certains semblent presque des stagiaires. Seul le docteur BODNAR semble avoir un peu d'expérience et encore !!! Pourtant ma bouche ne présentait pas de difficultés particulières. Je ne renouvellerai pas l'expérience et je déconseille cette clinique.

Very rude and inattentive general practitioners, I tried 4 of them and the last lne was completely failure. I entered the room, she asked how old I was and why I came with my complaints when covid epidemic was around. "You complaints are not important, at your age you can't have anything serious" . No questions were asked about how I feel, what might cause this, how longs it lasts, nothing. I guess I wouldn't have come to a doctor if I felt OK and didnt suffer from stomach issues for several months. I asked her to prescribe me a lactose intorency test and she prescribed me the one that they don't do at Medicover because of covid nowadays. When I asked about another type of lactose test, she refused to give it to me and said that I should wait until epidemic is over and maybe then they will be so kind to check my issue. If I am not OK with this then I should visit another clinics - that was the answer from a doctor. This is not that kind of service that you can expect from a PRIVATE clinics. I dont think I will ever come back to general practitioner at any of medicover clinics, very terrible experience

(Translated by Google) Have a nice day! I had a very bad experience. The doctor was not a little nice on the chest tone, she was misdiagnosed. All this for HUF 22,500. It was a big disappointment. (Original) Szép napot! Nagyon rossz tapasztalatom volt. Kicsit sem volt kedves a doktornő a mellultrahangon, rosszul diagnosztizált. Mindezt 22500 forintért. Nagy csalódás volt.

(Translated by Google) Defective performance, overdue, inaccurate diagnosis, poor customer communication. Answer (because there is only editing on the interface): There are plenty of similar complaints about Medicover on the internet, Facebook, Maps, consumer protection, patient rights sites, etc. My intention is to improve the quality of service and change attitudes. (Original) Hibás teljesítés, határidő túllépése, pontatlan diagnózis, rossz ügyfél kommunikáció. Válasz (mert csak szerkesztésre van lehetőség a felületen): Hasonló panasz a Medicoverre rengeteg van az interneten, a Facebookon, a Maps-szen, fogyasztóvédelmi, betegjogi oldalakon stb. A szándékom az, hogy javuljon a szogáltatás minősége és változzon a hozzáállás.

(Translated by Google) Receptionists are in many cases handlers, phlegms. Update: 2020/11, allergy testing, blood sampling. It is no longer the first time that his place hurts the next day, it is stained around the sting for days. Here, too, the same "stk" doctors are in a different position, it is only sooner. (Original) Recepciósok több esetben lekezelőek, flegmák. Update: 2020/11, allergia vizsgálat, vérvétel útján. Már nem az első eset, hogy utána másnap is durván fáj a helye, napokig foltos a szúrás körül. Itt is ugyan azok az "sztk"-s orvosok vannak másldállásban, csak hamarabb sorra kerül az ember.

(Translated by Google) If it's a joke, its bad enough. (Original) Ha ez vicc, annak elég rossz.

(Translated by Google) I was in tooth removal today, it was very nice, they were very kind. 👌🏼 And not breed as much as before in other places. (Original) Fogkoeltavolitason voltam ma, nagyon szep lett, nagyon kedvesek voltak. 👌🏼 Es nem fajt annyira, mint eddig mas helyeken.

I went to the urologist. He did not even take the time to examine me. He just said, he cannot help me and I should see another doctor. I did not get my money back. Very unfriendly and unprofessional doctor, who did not want to help.

Horrible experience at gynecology. The doctor told me im young so i can't have problems. She dismissed everything i said. I am throwing up and fainting regulalry and she was like: ¯\_(ツ)_/¯ The audacity to act like this at a PRIVATE PRACTICE where you pay to be listened to and checked out, It is unacceptable and I can wholeheartedly say to anyone reading this, not to go this clinic for gynecology. The answer they will give to all your health problems: just take some ibuprofem. Shameful

The call center staff tell you they know English, but a toddler has them beat. They can't understand simple medical terms. Not a first time offence, I wouldn't post a review based on a single experience. I think I went to Medicover in Budapest 4-5 times this past year, there's always a cvasi-speaker answering for English callers. "press 9 for an English speaking operator" is an example of pure optimism. It also took them 5 working days to send a test result that I know takes 24-48 hours (been doing it for years in at least half a dozen test labs). I'm waiting for my other set of results that also should've been ready in 1-2 days. Went there on Monday, I'm writing this review Friday night, so it will be a week at best until I see them. Absolutely ridiculous standards. The staff is friendly, though, it's only fair to point that out. It's the only reason why I'm giving them two stars, not one. Too bad management is sub-par.

I went this morning to a pcr test (for the second time). The person taking the swab was unfriendly and didn’t even reply to my “good morning”. For a private clinic zero customer service. Please train your staff to smile and be a little bit more friendly.

I scheduled our COVID PCR test for a flight home back a couple days before. They send you a confirmation email letting you know what time to come, so make sure you double check that after making your appointment. There was no option to pay online, so we came 5 minutes early to pay and then sat down in the waiting room. There were clear indicators of where to go for the PCR test on the doors leading up to the entrance. We were in and out within 10 minutes. We took the oral mouth test at 7AM and received an email at 3PM with the results. Make sure you take a picture of your invoice because it also has the password to open up the results. The receptionist will also remind you when she provides the hard copy of your invoice. I would highly recommend if you need a PCR test to fly home! Quick, easy, and reliable!

All the budget they spent in fancy decoration could be invested in real human treatment and honest care for patients. Urgently need training the stuff in reception to be nicer and helpful. One guy out of all team was really helpful and kind.

Beware... i booked a visit with english speaking doctor. The visit was 36k huf - I thought ok bit expensive but ok... haven't been at doctors ages, maybe that's the price... Turned out they charge 9k huf of it only so the doctor speak english to you! But this you figure out only when you pay (prepay before meeting a doctor) your invoice... they don't tell you that on the phone at the time you book your visit... Disgrace! Also tge whole examination was a joke for this price... and it ended up not solving my problems whatsoever. And the doctor said "i'm not sure but it could be this or this but I'm not sure." And he didn't even offer any further examination or anything... my god...

Amazing place. Top of the line care and results. Best place to get dental in the world. I traveled from the USA to get my work done here for several years now

Dr. Lengyel Zsófia Laura has treated my teeth and I couldn't be more pleased with the outcome. One of my canines was almost totally decayed and another specialist I consulted elsewhere concluded that treatment of that tooth would not be possible. Nevertheless, she was able to clean up the root canal and strengthen it for further crown placement. Exceptionally competent and professional. With that kind of standard for service I would recommend this clinic to anyone, without hesitation.

Today it was a total circus. I have booked 3 appointments (with same person on phone) to nefrologus, to belgyógyász and to pulmonologus, on same day, one after another. I was charged for all 3 in advance. I had consultation about my kidneys with nefrologist and then for the next appointment I wasn't called. And it happened that nefrologus and belgyógyász is THE SAME PERSON so he decided this was "2 in 1". So for 1 consultation I was charged double price. I said I have non kidney related questions too. So doctor saw me again for 5 min. But come on! Did I really need 2 appointments 1.5 hours waiting time in between, and to pay double price?? Why would they book me same doctor twice? Why when I was checking in and paying nobody said anything. It's pure cheating. Then pulmonologist. He literally said he has no possibility to help me in this clinic. And we talking here about simply diagnosing pneumonia. He didn't even have a CD drive to see my CT images. I pushed so he went somewhere and borrowed one. How crazy is this, doctor for lungs is sitting in a room, consulting for money and doesn't even have possibility to see images. And he literally told me that I should go to state hospital because there they can make everything - blood test, CT, sputum microbiology, etc. And here if he send me to examinations the time I get next appointment to him results will be already old. And that even sputum test he has no possibility to take. Please, tell me, what did I pay the money for? To listen that I should go to háziorvos and get beutalo for another place where I will wait for 20h like in every ambulancia here. That's why I went to private hospital, thats why I pay - not to do that. And if this clinic can't even fast check u for pneumonia then what do they can? Why on earth can't Medicover orginize a comprehensive check like other private hospitals, when x ray can be done right away and blood test if necessary and especially blood pressure monitor fixing on your hand should not require a separate appointment in a week. Why can't they make joint examination nefrologus + kidney ultrasound. No answer. But signing twice to one doctor and charging double for one consultation is the best. But maybe pulmonologist telling u to go to state hospital instead is even better. 27 000 HUF advice. I thought something changed. Medicover was cheating before, that's why I broke my yearly contract with them like 12 yeaes ago after rheumatologist sent me to MRI included in the contract, I had it scheduled, and then I got I call from unknown general therapist, who has never seen me in her life, that she overruled the decision of reumatológus, of specialist consulting me, canceled my MRI and decided that x ray will be enough. I canceled my contract immediately. This level of trying to save on patient is insane. I see nothing changed.

started with a basic rude reception experience. but what is really ridiculous is that i have received my MRI report in Hungarian only i have asked to get it in english and they not bothering to give it to me so my insurance company cant accept this report so i paid for nothing the reply was “ We checked your booking, you didn’t ask and pay for the English version. In that case already we can not provide.” it’s a simple thing to do and they won’t bother at all! also i would have paid for the english version but they didn’t even offer that option after hence also when i booked no one asked anywhere if i wanted in Wnglish or hungarian also asked to talk to a manager and no reply!

I went there with coughing and pneumonia symptoms with medicover silver insurance provided by my company. They said I need an immediate lung x-ray, so I should go to the nearby state hospital, they can’t do it there. In the phone, a week before I said I probably have pneumonia, corroborated by my local physician, I specifically told that a lung x-ray will be required. Another colleague of mine went there with some symptoms requiring a blood test, he was also sent to the state hospital for a blood test. This service is absolutely useless, telling me to go to the state hospital could be done by phone. I spent a full day travelling there, waiting forever in the state hospital then travelling home. I don’t care I have silver there, I’m so disgusted I rather pay and go somewhere else to get proper care.

Went to medicover in Budapest for some dental work after an accident chipped my front tooth. My contact was called Bence and he couldn’t of been better, arranged taxis to and from the airport always available to give me advice on the local area covered all requested paperwork for tax returns and notes for work. Always came back to me instantly with any questions I had, truely a gent. I had the pleasure of working with Dr Adam and Dr Laszlo. I felt they genuinely cared about my well being they are confident and gentle with me throughout my procedures. Dr Laszlo spoke slowly and made me feel calm and relaxed (great taste in music) explained everything in a way where I felt so comfortable and calm. Highly recommended and cured my lifetime fear of the dentist. If u need any work done come here!!

I am a patient of Medicover Eiffel Clinic from 06/11 - 10/11/ 2023 where Dr Lengyel Zsófia has charged me for two extra services which she never provided to me. I had asked for it verbally but Doctor Lengyel never done it for me. Please if you go to Hungary dentist check all your payments from invoice before leaving country. Doctor can be a racist and lie to you what happened to me.

I tried to contact their customer service several times by phone and e-mail, regarding a find that was paid for, but I have not received it to this day. Unfortunately, I have not received a response and the problem persists.

Bad service. Got charged when I had insurance, and also the English customer service is always in a rush and angry.

(Translated by Google) Hi! I had my MR examination yesterday and today I already got the results! The people working there are very cute !!!! The place is super !!! The washbasin is first class !!! Thanks for the quick and precise examination !!! (Original) Sziasztok!Tegnap volt az MR vizsgálatom a mai napon már meg is kaptam az eredményt!Nagyon aranyosak az ott dolgozók!!!!A hely szuper!!!A mosdó első osztályú!!!Köszönet a gyors és preciz vizsgálatért!!!

(Translated by Google) I am especially grateful to Kata at the reception, who, recognizing the seriousness of my situation, was as helpful as possible to me and arranged the local administration of my next investigations. I am grateful to him for asking his colleague separately late Friday afternoon to help him evaluate the completed MR examination as soon as possible. I owe it to Kata that she believed and took my immeasurable pain seriously (2 disc discs revealed based on MR). The radiological report was made early in the morning, with which I immediately went back to the doctor on Monday morning, for which S.O.S also managed to make an appointment! That's how Kata gets the 6 *! ❤️ The tests and treatments have since been done on time, so I am pleased with the quality of Medicover’s service to date. (Original) Kiemelkedő köszönettel tartozom Katának a recepción, aki a helyzetem súlyosságát felismerve a lehető legsegítőkészebben állt hozzám és intézte a soron következő vizsgálataim helyi ügyintézését. Hálával tartozom neki, amiért péntek késő délután külön kérte kollégáját, hogy minél hamarabb segítsenek hozzá az elkészült MR vizsgálat kiértékeléséhez. Katának köszönhetem, hogy a mérhetetlen fájdalmaimat elhitte és komolyan vette (2 db porckorongserv derült ki az MR alapján). Masnap kora reggelre el is készült a radiológiai lelet, mellyel tanácsára azonnal mentem vissza a kezelőorvoshoz hétfő reggel, melyre szintén S.O.S sikerült időpontot intézni! Katának így jár a 6*! ❤️ A vizsgálatok és kezelések azóta az időpontoknak megfelelően történnek, így elégedett vagyok a Medicover eddig nyújtott szolgáltatásának színvonalával.

(Translated by Google) It is true that they gave a date for the same day, but for 22,500 HUF they did nothing but did nothing. What we went for was not achieved. True, this is the fee for the consultation. But I would still expect something for so much money. Anyway, I'll be happy to talk to anyone for that. So I would not recommend this place to anyone. (Original) Igaz, hogy még aznapra adtak időpontot, de 22 500,- Ft-ért semmit de semmit nem csináltak. Amiért mentünk azt nem értük el. Igaz, ez a konzultáció díja. De valamit mégiscsak várnék ennyi pénzért. Különben én is szívesen elbeszélgetek bárkivel ennyiért. Szóval nem ajánlom senkinek ezt a helyet.

(Translated by Google) After booking an appointment by phone, they will let me know on the spot that their colleague forgot to record the date. They had about 1 month for this. How can their doctors work? "Smoke outside gold inside." (Original) Telefonos időpont foglalás után a helyszínen közlik velem, hogy a kollégájuk elfelejtette rögzíteni az időpontot. Erre volt kb 1hónapjuk. Hogy dolgozhatnak az orvosaik? "Kívül arany belül füst".

(Translated by Google) Wonderful environment, dear receptionists, invited for an appointment. So far, the positives. In a word, the packaging is beautiful, I would almost think it is worth owning here ... As a new patient, I went to the gynecologist Dr. Ágnes Rappai for an annual screening examination. The doctor was infinitely condescending and irritated, the information was poor even on topics such as how to undress for the examination and what to wear so that one would not show up naked ... I left with high hopes, but I left with great disappointment. (It is an interesting habit that there is an escort on the inside by the assistant, only one greeting on the outside, find out the dear patient, no matter how much the order is in the back room.) (Original) Csodás környezet, kedves recepciósok, időpontra behívtak. Eddig a pozitívumok. Egyszóval szép a csomagolás, már-már azt gondolnám, megéri ide tartozni... Új páciensként, dr Rappai Ágnes nőgyógyászhoz kerültem éves szűrési vizsgálatra. A doktornő végtelenül lekezelő és ingerült volt, a tájékoztatás silány még olyan témákban is, hogy mennyire kell levetkőzni a vizsgálathoz, illetve mit kell felvenni, hogy ne pucéran mutatkozzon az ember... Nagy reményekkel indultam, de hatalmas csalódással távoztam. (Érdekes szokás, hogy befelé van kíséret az asszisztens részéről, kifelé csak egy köszönés, találjon ki a kedves páciens, akármennyire hátsó szobában is van a rendelés.)

(Translated by Google) I'm very disappointed!!! The referral from the clinic’s doctor had two types of examinations that the call center should have seen when requesting an appointment. (LS spine MR, sacrum MR) It was only at the time of the investigation that I was told that one of the two could not fit in, so I had to ask for another date as well. If I say this first, I would ask for two consecutive dates, as I have to travel 150 km from the countryside. When I just asked, they said, "Sorry." I had both tests. On the third day, one of his finds was sent, and then on the fourth, the same thing was sent again. I called them, said they didn’t send a good find a second time, he said the lady would take action. More than a day has passed since then and nothing! Therefore, I decided not to continue my further treatments at this clinic, to disconnect them. Despite all this, they were very kind at the reception and the entrance went smoothly! (Original) Nagyon csalódott vagyok!!! A klinika doktornőjének beutalóján két féle vizsgálat volt, melyet időpont kéréskor a call centernek látnia kellett volna. (LS gerinc MR, sacrum MR) Csak a vizsgálatkor közölték, hogy egy időpontba a kettő nem fér bele, ezért kérnem kell egy másik időpontot is. Ha ezt előbb mondják akkor eleve két egymás után következő időpontot kérek, mivel vidékról 150 km-t kell utaznom. Mikor rákérdeztem csak, annyit mondtak, hogy: "Bocs" Meg volt mindkét vizsgálatom. A harmadik napon átküldték az egyik leletét, majd a negyediken ugyanazt mégegyszer. Hívtam őket, mondtam, hogy nem jó leletet küldtek ki másodjára, azt mondta, a hölgy hogy intézkedni fog. Azóta eltelt több mint egy nap és semmi! Ezért úgy döntöttem, hogy a további kezeléseimet nem ezen a klinikán folytatom, megszakítom velük a kapcsolatot. Mindezek ellenére a a recepciónál nagyon kedvesek, és gördülékenyen ment a bejutás!

(Translated by Google) AVOID THIS CLINIC FOR DENTAL IMPLANTS I have 2 dental implants 36 and 37 lower jaw and they do not hold and unscrew as soon as I eat them. However, I am careful not to eat too hard food. I went back to this clinic 4 times and it cost me more money than if I had them made in France and I will have to do it again. A REAL GALLERY. The clinic tells me that the guarantee no longer works and that I will still have to pay 580 euros. They tell me that if it unscrews, it is because I have a special jaw shape or it is because I have strong chewing. In short of the big anything. A Parisian dentist whom I paid at a high price, because the dentists do not want to touch implants which they did not do, just deposited it because he told me that it was useless to reattach it because it will not hold so much it is badly made and that the other crown was unstable, You can see in photo the crown deposited. (Original) EVITEZ CETTE CLINIQUE POUR DES IMPLANTS DENTAIRES J'ai fais 2 implants dentaires 36 et 37 mâchoire inférieure et ils ne tiennent pas et se dévissent dès que je mange dessus. Je fais pourtant attention à ne pas manger d'aliments trop durs. Je suis retourné dans cette clinique 4 fois et ça m'a couté plus d'argent que si je les avais fais faire en France et je vais devoir les refaire. UNE VRAI GALÈRE. La clinique m'indique que la garantie ne fonctionne plus et que je vais devoir encore payer 580 euros. Ils me racontent que si ça se dévisse, c'est parce que j'ai une forme de mâchoire spéciale ou que c'est parce que j'ai une forte mastication. Bref du grand n'importe quoi. Un dentiste parisien que j'ai payé au prix fort, car les dentistes ne veulent pas toucher des implants qu'ils n'ont pas fait, vient de me la déposer car il m'a dit que cela ne servait à rien de la refixer car elle ne tiendra pas tellement elle est mal faite et que l'autre couronne était instable, Vous pouvez voir en photo la couronne déposée.

Absolutely awful and dangerous clinic ! I was in really bad state late for ...5 mins for an appointement with doctor and receptionist refused me while I really could die A dangerous clinic where people (at least receptionists) don’t care about humans : you can die near their desk , no importance Verdict : avoid this clinic

(Translated by Google) Yesterday I was in ophthalmology, it was wonderful, thank you. (Original) Tegnap voltam szemészeten,csodás volt minden,köszönöm.

(Translated by Google) Everyone was very helpful and the exam went fast and well. (Original) Nagyon segitokesz volt mindenki, a vizsgalat is gyorsan es jol ment.

Was here for Covid testing in August, 2020. Facilities are clean and modern. The staff are helpful and speak English. Testing turnaround times were quite fast, although they don't test over the weekend or holidays. Prices were quite steep--about $100 for a single PCR test.

Great clinic for all your needs. Recently had PCR test as I'm a regular traveller from UK to Budapest.

Whent for a simple pcr Covid test and cost 21.500 huf it's a complete rip off and they take over two days for a result when it's something they can tell you in just 30 minutes. No professionalism never again in this place.

(Translated by Google) At the information desk, the ladies were very kind. What I also experienced during tests. I can only recommend the Medicover Eiffel Clinic. (Original) Infopultban a hölgyek nagyon kedvesek voltak. Amit vizsgálatok során is tapasztaltam. Csak ajánlani tudom a Medicover Eiffel Klinikát.

(Translated by Google) Unfortunately, zero points cannot be given ... Despite the fancy private hospital and waiting room, the helpfulness and competence of the people working there is a big zero ... In the last 5-6 years, I’ve been to medicover several times for various tests, leaving a lot of money there; but unfortunately my opinion has not changed: - one of the doctors was messaging with someone on the messenger (the sound was not taken off his phone, so I recognized the characteristic beep), even I told him the problem. He didn’t look at me either, he gave me a flyer saying I had a goose foot, write an insole and goodbye. Elsewhere, my foot was examined and a completely different diagnosis was made, from which my pain passed. - the gastroenterologist, to evaluate my sensitivity test, said only mockingly that he did not see any sensitivity, let me figure out for myself what I was complaining about and it would be good if I did not hallucinate and figure things out. He did not send for further inquiries. (at least he could have said as template text that it is caused by stress, I go to a psychologist). - After a 5 minute delay they refused to see the doctor, I could ask for another date. I didn’t have enough helpfulness at customer service to see if they had a free date for that day because I would have waited. I will indicate that after that I stood at the reception for 1 hour to see if they would help, until then no one came for the same examination ... It rained all day, my train was half an hour late, it wasn't my fault I was late and I didn't train 2.5 hours that day. ... In a private clinic of this size, I think this would be tolerant, because it was not a half-hour delay .... -you want to ask for extra money to have the result of the pcr test published in English. Elsewhere, it's free. - during a compulsory aptitude test, according to the doctor (it can be called that) as if he heard some heartbeat, but he was not sure because his hearing may not be good. Apparently I could have spent a fortune elsewhere after that (since such a sentence scares everyone) and found nothing. When I asked what I could do with my scoliosis since I was a child, who to go to here in Pest, because I just moved up and I don’t know anyone here, the answer was that it wasn’t part of the aptitude test. I didn’t ask you to look into it; I just wanted to ask for advice. I’ve left a lot of money there already, because public health is the same as it is, but Medicover is on the same level .... I don’t recommend it. (Original) Sajnos nulla pontot nem lehet adni... Hiába a fancy magánkórház és váróterem, az ott dolgozók segítőkészsége és hozzáértése egy nagy nulla... Az elmúlt 5-6 évben többször voltam a medicovernél különböző vizsgálatokon, rengeteg pénzt ott hagyva; de a véleményem sajnos nem változott: - az egyik doktor messengeren üzengetett valakivel (nem volt levéve a hang a telefonjáról, így felismertem a jellegzetes csipogást), még én elmondtam a problémám. Rám sem nézett, adott egy szórólapot, mondván, hogy lúdtalpam van, írassak talpbetétet és viszlát. Máshol kivizsgálásra került a lábfejem, és teljesen más diagnózist állítottak fel, melytől elmúlt a fájdalmam. - a gasztroenterológus az érzékenységi tesztem kiérékelésére csak annyit mondott gúnyosan, hogy nem lát semmi érzékenységet, találjam ki én magam, hogy mitől vannak panaszaim és jó lenne ha nem halucinálnék és találnék ki dolgokat. További vizsgálatokra nem küldött. (legalább annyit mondhatott volna sablonszövegként, hogy a stressz okozza, járjak pszichológushoz). - 5 perc késés után nem voltak hajlandó fogadni az orvos, kérhettem másik időpontot. Annyi segítőkészség nem volt az ügyfélszolgálatnál, hogy megnézzék, hogy van-e szabad időpontjuk aznapra, mert megvártam volna. Jelzem, hogy utána 1 órát álltam a recepción, hátha segítenek, addig senki sem jött ugyanolyan vizsgálatra... Szakadt az eső egész nap, fél órát késett a vonatom, nem az én hibámból késtem és nem is poénból vonatoztam aznap 2,5 órát.... Egy ekkora méretű magánklinikán szerintem ezt illene toleráni, hisz nem fél óra késésről volt szó.... -plusz pénzt akarnak elkérni azért, hogy a pcr teszt eredményét angolul kiadják. Máshol ez ingyenes. - kötelező alkalmassági vizsgálat során a doktornő szerint (márha lehet annak nevezni) mintha hallana valami szívzörejt, de nem volt biztos benne, mert lehet az ő hallása nem jó. Nyilván elkölthettem utána máshol egy vagyont (hisz egy ilyen mondat mindenkit megijeszt) és nem találtak semmit. Mikor megkérdeztem, hogy a gyerekkorom óta fennálló gerincferdülésemmel mit lehetne csinálni, kihez érdemes menni itt Pesten, mert most költöztem fel és nem ismerek itt senkit, annyi volt a válasza, hogy ez nem tartozik bele az alkalmassági vizsgálatba. Nem azt kértem, hogy vizsgáljon meg; csupán csak tanácsot szerettem volna kérni. Rengeteg pénzt ott hagytam már, hisz az állami egészségügy is olyan, amilyen, de a Medicover ugyanazon a szinten van.... Nem ajánlom.

(Translated by Google) I arrived on time but was not kept. Inelastic reception, credit card and cash payments are not possible. If I may not come here next time. (Original) Időpontra érkeztem de nem tartották be. Rugalmatlan recepciós, bankkártya és készpénzzel való fizetés nem lehetséges. Ha lehet nem ide jövök legközelebb.

(Translated by Google) Despite a few negative comments, I was optimistic and left with positive feelings. At the reception they were received, if not too kindly but professionally. I used the immunology clinic and Dr. István Szombati spent the time, always giving answers to my questions and concerns, a great specialist. For this reason, my opinion about Medicover is also positive and I will be a client again if any examination or consultation is needed. (Original) A néhány negatív komment ellenére, bizakodó voltam és pozitív érzésekkel távoztam. A recepción ha nem is túlságosan kedvesen de professzionálisan fogadtak. Az immunológiai szakrendelést vettem igénybe és Dr Szombati István rendesen rámszánva az időt, mindig kérdésemre, aggodalmamra választ adott, remek szakember. Emiatt a Medicoverről is pozitív a véleményem és újra ügyfél leszek ha szükség lesz bármilyen vizsgálatra, konzultációra.

(Translated by Google) I wanted to do a Covid test, the time taken was 1-3 working days. On Day 5, they can’t tell when it’s done. Listening is not a solution! It was a waste of money that I won’t even get back. What do I do with a result of more than 1 week? Already if I get it. Amateur brigade. (Original) Covid tesztet akartam csináltatni, vállalt idő 1-3 munkanap. Az 5. Napon nem tudják megmondani, hogy mikor készül el. A hallgatás nem probléma megoldás! Kidobott pénz volt, amit nem is fogok visszakapni. Mit csináljak egy több mint 1 hetes eredménnyel? Már ha megkapom. Amatőr brigád.

(Translated by Google) The clinic is very nice, they are kind and helpful at the reception. I arrived for a load sugar test. It is true that I did not get there for the examination 15 minutes earlier, but I arrived just in time. I was still trying to make a phone call on the way, that unfortunately I only got there at the exact time, but I could only reach the operating machine sound. Telephone consultation is extremely difficult, even if the date may need to be changed. Arriving on the date already caused an interruption, but in the end the investigation was done although it was often noted that I was late. I think the point of arrival date is not expressly delay. After the first blood draw I asked in the 60th minute if I had to speak or they would call. They said they were going to speak, but in the end they were still "stunned" by why I didn't come from myself. You should not leave the building when you are on the sugar test, it is completely understandable, although I do not understand why you can't go out the door, but considering the coronavirus, I understand the rule, but since the test is 2 hours minimum and , you may need to use your phone. I did the same when they said it was forbidden. You can't go out, nor can you make a phone call, the waiting room is huge ... it would be good to resolve the contradiction. Therefore, unfortunately, I choose two stars, and I will probably choose another private lab next time. (Original) A klinika nagyon szép, a recepción kedvesek és segítőkészek. Terheléses cukortesztre érkeztem. Való igaz, hogy 15 perccel korábban nem értem oda a vizsgálatra, de pontban az időpontra megérkeztem. Mèg út közben próbáltam telefonálni,hogy sajnos csak pontban az időpontra èrek oda nem korábban, de csak a kezelő gèphangot tudtam elèrni. A telefonos egyeztetés rendkívül nehézkes, már akkor is ha esetleg módosításra van szükség az időpont esetèben. Az időpontra érkezés màr fennakadást okozott, de végül elvégezték a vizsgálatot bár sokszor megjegyezték hogy késtem. Azt gondolom a pontban időpontra megérkezés nem kifejezetten késés. Az első vérvétel után kérdeztem a 60. percben nekem kell-e szólnom vagy szólítanak. Azt mondtàk ők fognak szólni, de végül mégis "ràmszòltak" miért nem jöttem magamtól. Az épületet elhagyni nem szabad, amikor a cukorteszten van az ember, ez teljesen érthető, bár nem értem az ajtó elé miért nem lehet kimenni, de tekintettel a koronavírusra, értem a szabàlyt, azonban mivel 2 órás a vizsgálat minimum, és az ember esetleg dolgozik, előfordulhat hogy használnia kell a telefonját. Én is ezt tettem, mikor szóltak ez tilos. Kimenni nem lehet, telefonálni sem pedig a váró hatalmas...jó lenne az ellentmondás feloldása. Ezért sajnos két csillag, és valószínű legközelebb másik magán labort választok.

(Translated by Google) The dermatologist lady is pretty superficial, she doesn’t even look at the scalp on the leash of her complaint, she just pushes the recipes right away. The waiting room is quite dirty, they can't be cleaned too often. (Original) A bőrgyógyász hölgy elég felületes, meg sem nézi a fejbőrt annak panasza kapácsán, csak löki rögtön a recepteket. A váróterem elég koszos, nem takaríthatnak túl sűrűn.

(Translated by Google) I went for a root canal treatment, it was always received on time, absolutely painless, I saved my teeth thanks to professional expert Dr. Buniak Lavi. Friendly, precise, professional team! 5 * (Original) Gyökérkezelésre mentem, mindig idôben fogadtak, abszolut fájdalommentesen, profi szakértemmel Dr Buniak Lavi-nak köszönhetôen megmentették a fogam. Barátságos, precíz, profi csapat! 5*

(Translated by Google) It always goes with every fleet! (Original) Mindig minden flottul megy!

(Translated by Google) Because I work abroad, I am regularly subjected to the Covid testing procedure. I used to go to another institution. Have experience. This place is CLASSIFIC BETTER than the other. Everyone is very KIND, polite, human friendly. Smooth, fast process, hygienic, clean, modern environment. I warmly recommend it! (Original) Külföldi munkavégzés miatt rendszeresen alà vagyok vetve a Covid tesztelés procedúrájának. Előzőleg egy másik intézményben jártam. Van tapasztalatom. Ez a hely KLASSZISOKKAL JOBB mint a másik. Mindenki nagyon KEDVES, udvarias, ember barát. Gördülékeny, gyors eljárás, higiénikus, tiszta, modern környezet. Melegen ajálom!

(Translated by Google) I am especially grateful to the dear ladies who took blood from me this morning. The lady took off the beat with extra speed and then dealt with me for minutes. Solo sugar, water, fan. I'm very fishy, ​​that's how it made this unpleasant journey easier :) (Original) Kiemelkedő köszönettel tartozom azoknak a kedves hölgyeknek, akik ma reggel vért vettek tőlem.Előzetesen jeleztem, hogy nagyon nem viselem jól, előfordult már ájulás közeli állapot. A hölgy extra gyorsasaggal vette le a vert es meg utana foglalkozott velem percekig. Szolocukor, viz, ventilator. Nagyon halas vagyok, hogy igy megkonnyitette ezt a kellemetlen elmenyt :)

Hi, Very bad communication. We have travel 3 hours to the clinic. Only find out they cancelled the appointment due to doctor get sick. Did really in a last minutes? Hard to believe. Anyway no replacement when someone getting sick? Rubbish!

I've had an appointment there today for PCR test, for such in Hungary you need to have first an appointment with Police (done 24 hours before). When arriving the PCR test centre was closed. I went to the next door and the lady there did nothing but blame me for such, not a call to try another appointment, nothing, according to her, i should have noticed that the e-mail entitled " Online Individual appointment booking PCR Coronavirus PCR testing" didn't have an exact time in the end and therefore was not valid. Of course it was fully my fault, they never aknowledged that MAAAAYBE is not good to send and e-mail of appointment when there is no... appointment. I was extremely mistreated, lost days of work for a mistake that for the size of Medicover should be easily overcame. I would never trust them my health when so many decisions depend on the least of empathy and they clearly do not have. UPDATE: Yes, I've sent the complaint through their website, nobody contacted me, not even a "oh no our bad". This almost automated reply here is 100% bull*** and they don't really care about the impact of their mistakes on your life. The reaction of the lady in the reception of "it's all your fault" is nothing but the reflection of how Medicover see their patients.

We had a great experience getting tested to fly back to the US. We requested our appointments online and heard back with day and time within 30 minutes. We arrived at the clinic (which was very well marked with PCR signs) a few minutes early to pay and got in right away to get tested (throat swab only). We were in and out of the clinic in less than 10 minutes and received our results later the same day. Thank you!

Agreed with doctor and assistant that lab will be postponed and I do not have to pay twice, than I was made to pay 50% for all. Ok, I can pay for taking the sample again, but there was no laboratory work at all. No sample was taken/sent - no work for lab.

When you sit there waiting 20-30 mins, nobody cares, but when you are late for 10 mins, your appointment is cancelled… no matter what

Medicover used to be good. The past years has really deteriorated. To see any other doctor,you need an appointment with a GP now. That was not the case a year ago. The awful thing is that you need to wait almost two weeks to get an appointment with a GP. So for a doctor to check my issue,I need to wait a month? Pathetic for private health care.

Cannot say enough about the professionalism and kindness of Dr. Radvanyi, his assistant & receptionist who all stayed late to perform an emergency root canal for my son who was headed to a summer internship in a much smaller town. We are so thankful to this team; saved us much worry during our travels.

It has been the best medical experience of my life, I got back my faith in healthcare. As a Hungarian I am used to terrible healthcare. Even in private you often pay a fortune, and barely get attention or treat you well. This clinic is different. I was here for a dermatology consultation. Through self-check in I got a number with the room number on it, there was no delay. I got everything I came for; and as I will be away, they did not only look at my problem, also treated it right away. Totally can recommend it! 🤘🏼

The logistics (booking system, communication, layout of the clinic, invoicing) is extremely poor, it looks like the clinic is run by someone who never worked in the sector. They have a wide range of services and the professionals I encountered were good.

I arrived for a blood test, everything went very quickly, we were already done when my appointment started, I would like to highlight that the young man at the reception was very kind and helpful. :)

I had an eye exam today. After the pupil stiffness, the eye drops made me sick. Thank you very much for the quick help of the young man at the counter and the two nurses. It is so good that they are still there for the patients and to see that they love their work. Thank you very much!

I visited a dentist at Medicover. Polite helpful staff, professional service. Highly recommended

I've been there several times for different reasons. The staff and most of the doctors I met were nice except the three gynecologist. The last one was failed to run the test I asked him to. Online consultation and booking is not an option, you have to call them and book an appointment for any minor things.

Medical service as it should be everywhere. Timely and effective, no hidden expenses.

Experienced physicians, beautiful environment.

Very poor experience, esp. at administration. Even at setting up an appointment for COVID-19 test full registration process has been done in 15+ mins over the phone. All those details could be registered at reception within 2 minutes at log in. At sending results another 2 calls were needed as mail address was copied incorrectly and obviously no one realised that it is returned as non-deliverd. After receiving 1 result out of 4 another follow-up call was needed to get the nother 3 reports. I will never ever return!

(Translated by Google) I arrived at an agreed time / 15 minutes early. Unfortunately I had to wait more than an hour late. .afterwards it turns out that it was a .wis mayor situation ... With an acceptable excuse, but unfortunately I only found out from a constant interest that there is a delay .. There would be room for improvement in communication .... The tests were performed on 3 and 5 a. I appreciate ^ organization ^ communication for 2 .. (Original) Megbeszélt időpontra érkeztem /15 perccel előbb. Sajnos több mint egy órás késés./csúszás miatt várakoznom kellett. .utólag kiderül, hogy .wis mayor helyzet volt...Elfogadható mentséggel, de sajnos csak folyamatos érdeklődésre tudtam meg hogy késés van.. A kommunikáción lenne még javítani való... . A vizsgálatokat 3asra és 5ösre a. ^szervezést^ kommunikációt 2 re értékelem..

(Translated by Google) The people working here are not only jerks, but so careless (totally disabled?) That they do a bad test even after several discussions. We are slowly keeping in mind that the "free" state benefit is better than this one in Rati, and for that they ask for 40-100 thousand HUF. There are jerks as well, but we manage to do the necessary test first. (Original) Az itt dolgozók nem csak bunkók, de olyan figyelmetlenek (totál fogyatékosok?), hogy többszöri megbeszélés után is rossz vizsgálatot végeznek el. Lassan ott tartunk, hogy az "ingyenes" állami ellátás jobb, mint ez a ratyi, ráadásul mindezért 40-100 E Ftot kérnek el. Ott is bunkók, de sikerül a szükséges vizsgálatot elsőre megcsinálni.

(Translated by Google) An unprofessional, stripping, amazingly link company. Some of the customer service staff are quite jerky, approx. they look stupid while they’re totally out of the picture. I had to call at least 5x to grasp my problem, to admit the (deer) mistake they made, but I couldn’t apologize, of course. If you want good for yourself, avoid it by far. (Original) Minden profizmust nélkülöző, lehúzós, elképesztően link társaság. Az ügyfélszolgálatosok egy része meglehetősen bunkó, kb. hülyének néznek, miközben ők totál nincsenek képben. Legalább 5x kellett telefonálnom, hogy felfogják a problémámat, elismerjék a (szarvas)hibát amit vétettek, de elnézést kérni azt nem sikerült persze. Ha jót akarsz magadnak, messze kerüld el.

(Translated by Google) For Veronica Kiss, no one should go to the ophthalmologist. I have not even experienced such a treating doctor in the SZTK. If you’re tired of “healing,” why not retire? The security guard, on the other hand, was a big guy, very helpful, helping me get out of the private parking lot because someone was even standing on me. (Original) Kiss Veronikához senki ne menjen szemészetre. Még egy ilyen lekezelő orvost az SZTK-ban sem tapasztaltam. Ha belefásult a “gyógyításba” miért nem megy nyugdíjba? A biztonsági őrnek viszont nagy pacsi, nagyon segítőkész volt, segített kiállni a magánparkolóból, mert még rám is állt valaki.

(Translated by Google) I am satisfied, I got to a very good doctor very quickly. (Original) Elégedett vagyok, nagyon jó orvoshoz kerültem nagyon gyorsan.

(Translated by Google) Rheumatological experience: It was correct in all respects. Fast patient admission, accurate ordering, dear doctor and satisfactory information and quality environment! (Original) Reumatológiai tapasztalat: Korrekt volt minden szempontból. Gyors betegfelvétel, pontos rendelés, kedves doktor és kielégítő tájékoztatás és színvonalas környezet!

(Translated by Google) We have been using medicover services for several years but now we have switched. A person does not pay 22 thousand forints for an ultrasound exam to be jerked off and knocked down in 5 minutes. (Original) Több éve használjuk a medicover szolgaltatasait de most váltunk. Az ember nem azért fizet 22 ezer forintot egy ultrahang vizsgalatert hogy utána bunkozzanak vele és letudjak 5 perc alatt.

(Translated by Google) Polite helpful staff, doctors are excellent professionally and humanly. (Original) Udvarias segítőkész személyzet, az orvosok szakmailag és emberileg kiválóak.

(Translated by Google) The place itself is nice, my dentist has a good head, the receptionist's cough is not so much and he keeps coughing ..... I came from the middle due to a direct examination of Bpre, in principle 60% of the treated price is 40% when the impression is done. Unfortunately, I have to pay all the money from the receptionist now because I wanted to pay with a pharmacy card .... . It could really be some info about this when booking ... they pay in advance with a health fund. Because it was enough gas ... I almost missed the train..I can say about the urological examination: we could have read info about netrol ... However, I was with a cardiologist internal medicine several times, o terribly good doc ... Genetic test pregnancy case ... They don't send an explanation, you only get one card with 140 thousand babies (it may be a bad case only). Gear prices are all about specials ... So if there is a 15% share, it no longer applies to special share interventions. We're going to look for a dentist in the countryside ... You won't get that much more to make a maceras trip ... plus there are constant slippery teeth! It's annoying why I arrive 10 minutes earlier if you have to wait 10 minutes there always ... The army of cigarette smokers in front of and around the building is outrageous! (Original) Maga a hely szep, fogorvosom jo fej, a recepcios holgy mar nem annyira es folyamatosan köhög..... Videkrol jöttem Bpre direkt vizsgalat miatt, elvileg 60%at a kezeles aranak lenyomatvetelkor kerik 40%ot amikor elkészült minden. Sajnos recepcios holgy kozolte h egeszet ki kell most fizetnem mivel patikakartyaval szerettem volna fizetni....Hiaba volt meg fedezet kartyan, gondolom meg kartya aktivacio utan valahogy be lett allitva egy limit.. Nem tudtam fizetni csak miutan felhivtam ugyfelszolgalatot es online feluleten modositottam limitemet. Igazan lehetne errol valami info idopontfoglalaskor...elore egeszsegpenztarral fizetoknek. Mert ez igy eleg gáz volt... Majdnem lekestem a vonatot..urologiai vizsgalatrol tudok meg nyilatkozni: kb netrol is ki tudtuk volna olvasni infokat... Viszont egy kardiologus belgyógyásznal voltam tobbszor is, o rettento jo doki... Genetikai teszt terhesseg eseten... Nem kuldenek magyarazatot, csak egy lapot kapsz 140 ezerert baba nemevel (lehet rossz eredmeny eseten van csak). Fogaszati arak kb mind akciosak... Tehat ha 15%os akcio van az nem vonatkozik mar az akcios aru beavatkozasokra. Videken fogunk fogorvost keresni... Ennyiert nem kapsz annyival többet hogy megerne maceras utazast..plusz folyamatos csuszas van fogaszaton! Idegesito, miert erkezzem 10 perccel akkor korabban ha meg 10 percet ott kell varni mindig..Az épület elōtt es korül cigarettazok hada pedig kiabrandito!

(Translated by Google) Thank you very much to Dr. Zsófia Pócsai for the operation, I was in perfect hands. I also had some problems with the call center and the first consultation did not run smoothly as I was 15 minutes late due to my plane delay but eventually the doctor to whom I was resettled everything! Thank you so much to the fantastic doctors for everything! (Original) Köszönöm szépen Dr Pócsai Zsófiának az operációt,tökéletes kezekben voltam.A call centerrel nekem is akadt némi problémám,és az első konzultáció nem zajlott zökkenőmentesen,mivel késtem 15 percet a rendelésről,mivel a repülőm késett,de végül a doktor úr akihez áthelyeztek elintézett nekem mindent! Köszönök szépen a fantasztikus orvosoknak mindent!

(Translated by Google) I have visited the Ophthalmology Department of the Medicover Eifel Clinic twice, and I have had very positive experiences that I consider necessary to share with all those who visit the website of this private medical clinic. At the reception, lovely and pretty ladies greeted me politely. The treating doctor called me at the time, I didn't have to wait. Special mention is that a year and a half after the treatment I requested again my findings, which were sent by e-mail at no extra cost within half a day. Thank you very much Clinic for your polite quick help. Dr. János Bencze (Original) Két alkalommal jártam a Medicover Eifel Klinika Szemészetén, igen kedvező tapasztalatokat szereztem, amelyet szükségesnek tartok megosztani mind azokkal akik nézik ennek a magánorvosi klinikának a honlapját. A recepción kedves és csinos kisasszonyok udvariasan fogadtak. A kezelő orvos az adott időpontban szólított, várnom nem kellett. Külön említeném hogy kezelést követő másfél évvel kértem ismét a leleteimet amit fél napon belül külön költség nélkül, e-mail-ben megküldtek. Köszönöm szépen Klinika az udvarias gyors segítséget. Dr. Bencze János

(Translated by Google) The waiting room is nice, the reception girls are nice, the security guard is polite. The doctor was neither friendly nor informative, though he waited, which I did not say. (Original) Szépen felújított a váró, kedvesek a recepciós lányok, udvarias a biztonsági őr. Az orvos se barátságos nem volt, se közlékeny, pedig megváratott, amit nem tettem szóvá.

(Translated by Google) I am completing my first very professional, quality stay with interpreters listening to you, a top doctor and assistants (Original) Je suis en train de boucler mon premier séjour très pro travaillé de qualité des interprètes à votre écoute un médecin au top et des assistantes

I booked 2 weeks in advance for Pcr test but I couldn't do it because I was not "in the system". The receptionist only said, you should phone the call center and the call center didn't help me. Then, i had to find other place much better (i didn't oay 2000Huf for translation). Never Medicover!

Good service, nice area.

(Translated by Google) Apart from keeping the exact time, there is nothing positive, in fact: They shout the patient’s name in the waiting room without discretion, let 20 people know how to call. Then I stood at the 20-year-old little fruska station called the nurse's desk twice, no matter how long, seeing that I wasn't waiting for them, they didn't stop babbling or pressing the phone. My solicitation and quarrel gave birth to a reluctant sentence from their mouths every time and then quickly snuggled back into the mysteries of the telephone game. Then after 3 weeks of non-arrival for the promised result for 1 week, we asked, "yeah, it was a system error," came the reply. But there is a system error, we apologize for the inconvenience, we will compensate you - or a similar customer retention phrase is far from left, and we apologize neither by phone nor in person. There is room for improvement, not only should the patients enjoy the small amount of money they carry there, but they should also teach the little girls, who are called nurses, ethics, customer service, communication, and also the system operators. Result: I recommend nrm to my circles, in fact! .... We're going elsewhere. (Original) Azon kívül, hogy pontosan tartják az időpontot, semmi pozitívum, sőt: Diszkréció nélkül kiabálják a páciens nevét a váróban, hagy tudja meg meg 20 ember, hogyan hívnak. Aztán a nővérpultnak nev9ezett 20 éves kis fruskaállomáson akármeddig álltam kétszer is, látva, hogy rájuk várok sem hagyták abba a trécselest es a telefonnyomkodást. Megszolítas és kerdésfeltevesem kelletlen tőmondatot szült szájukból minden alkalommal majd gyorsan visszabújás a telefonos játék rejtelmeibe. Aztán az 1 hetre ígért eredményemert 3 het meg nem erkezés után erdeklődtünk: "jaaa, rendszerhiba volt" - hangzott a válasz. De a rendszerhiba van, elnézését kérjük a kesedelemert, kárpótoljuk Önt - vagy hasonló ügyfélmegtartó körmondat közel sem hagzott el, és elnézést kérés sem, sem telefonon, sem pedig személyesen. Van hova fejlődni, nemcsak a páciensek odahordott nem kis pénzén kellene élvezkedni, hanem oktatni a nővérkéknek mondott kislányoknak etikát, ügyfélkezelest, kommunikációt, és a rendszert kezelőknek, vezetőknek is. Eredmény: Senkinek nrm ajánlom köreimben, sőt!.... Mi is megyünk máshova.

(Translated by Google) When we got there, there were some mistakes that were quickly resolved by the lady and young man at the front desk, whom I would like to thank again! The MRI scan was horrible for me to lie motionless with a little panic, but I survived! 🙏 The place is a clean and cultured environment! How good it would be for Public Health to exist in such an environment as well. We will pay the Tb soon! (Original) Odaérkezésünkkor voltak némi fennálló hibák, amit hamar segítettek megoldani a recepción dolgozó hölgy és fiatalember, akiknek ezúton is szeretnék köszönetet nyilvánítani! Az MR vizsgálat számomra borzalmas volt mozdulatlanul feküdni kicsit bepánikolva, de túl éltem! 🙏 A hely tiszta és kulturált környezet! Mennyire jó volna , ha az Állami Egészségügy is ilye és ehhez hasonló környezetbe állna fenn. Hamár fizetjük a Tb-t!

(Translated by Google) nice very but you know nothing more than the TB office, you have to wait here too don't believe that if you get an appointment by 10:00 they will call you, you have to wait 20 minutes. But still better than 2 hours (Original) szép nagyon de semmivel sem tud többet mint a TB-s rendelő, várni itt is kell ne hidd hogy ha 10:00 ra kapsz időpontot akkor hívnak be, 20 percet kell azért várni. De még mindig jobb mint 2 órát

(Translated by Google) Returned tape tear: - The hospital is unable to communicate normally with the insurer so I was not given an appointment for an MR examination for a month. I had to call my insurer to talk to Medicover. "The doctor there couldn't tell me what's on my knees and told us to see them in six weeks." (I went to another doctor and immediately saw what was going on.) Feeling sick: - They refused to do the screening tests contained in my package without a medical referral. - After receiving the medical referral, they were told that they were only willing to do certain tests for money despite the fact that they were included in my package. (Justification: there may be some side effects of the Covid virus, although there is no evidence of this.) "I got an appointment for a chest x-ray two weeks later." I should be there in two hours, but I know the X-ray isn't going because a very nice friend of mine who was working there was talking about it. I called them too, but they told me to go calmly even though there was no one to operate the machine. Undercritical company and what I can replace my package. (Original) Tért szalag szakadás: - A kórház nem képes normálisan kommunikálni a biztosítóval ezért nem kaptam egy hónapig időpontot MR vizsgálatra. Nekem kellett a biztosítómat hívogatnom, hogy beszéljen a Medicoverrel. - Az ott dolgozó orvos nem volt képes megmondani, hogy mi van a térdemmel és olyanokat mondott hogy nézzük meg hat hét múlva. (Elmentem egy másik orvoshoz és egyből látta hogy mi a helyzet.) Rosszullét: - Orvosi beutaló nélkül nem voltak hajlandóak megcsinálni a szűrővizsgálatokat amiket tartalmaz a csomagom. - Miután megkaptam az orvosi beutalót közölték hogy bizonyos vizsgálatokat csak pénzért hajlandóak megcsinálni annak ellenére hogy a csomagom tartalmazza őket. (Indoklás: lehet hogy a Covid vírus valamilyen utóhatása, bár erre semmilyen bizonyíték nincs.) - Egy mellkasröntgenre két héttel későbbre kaptam időpontot. Két óra múlva ott kéne lennem, de tudom hogy nem megy a röntgen, mert egy ott dolgozó nagyon kedves ismerősöm szólt erről. Őket is felhívtam, de mondták hogy menjek nyugodtan annak ellenére, hogy nincs aki kezelje a gépet. Kritikán aluli cég és amit lehet lecserélem a csomagomat.

(Translated by Google) I don't put -5 because there isn't. They make you call a call center for an appointment and they tell you that the PCR will be delivered to you in 2 business days. Then they deliver it to you the same day. I missed a flight because of him. They did not change the date of the sample and I took a day before because they said they did not deliver on time. The service is bad and always reluctant. Plus, it's a robbery. The best, at the airport which is cheaper and in English. (Original) No pongo -5 porque no hay. Te hacen llamar a un call center para una cita y te dicen que el PCR te lo entregan en 2 días laborales. Luego te lo entregan el mismo día. Perdí un vuelo por su culpa. No cambiaron la fecha de la muestra y tomé un día antes porque decían que no entregaban a tiempo. El servicio es malo y siempre de mala gana. Además, es un robo. Lo mejor, en el aeropuerto que es más barato y en inglés.

I would like to complain about the customer service at the reception. My first visit on 9/9 I had an appointment at 8:00 and I came before 8:00. And I was spent time from 8:30 till 13:00 and then after I was told to go back! Without visiting the doctor At (8:30) I was done for blood test and EKG and then after waiting for the next process of doctor consultation. But during waiting in the waiting area no one call me till 10:00 I asked the reception then they told me to wait at another side of the waiting area. Then still I was waiting till 13:00 then I asked the reception for why I had been waiting without any information on the next process. (13:00) I approached the reception then they told me to go back home ! and I asked them to check why/ what I had been waiting for ! And why they couldn’t check any for me if today medical check up was completed or not ! and even the reception told me their system was unable to check the info of my process ! and told me to check with the call center by myself! No customer service/ service mind at all. No one willing to help or ask you to help. I never experienced waiting almost 5 hrs for medical check-up like this. Again i have to come back another 21 days in 30th Sep. Only the call center was very helpful Updated: 30/09 I arrived before appointment time 20mins and I can get the consultation with the doctor. The process was efficient.

I booked an appointment for a pcr-covid test online and got it the next morning. I was tested at 8am, everything worked fast and well. The service was great and everything worked well in English. The result came in 9 hours by email, very nice and fast service.

Scandalous! We took our elderly family member there, without any effort or examination the orthopedic doctor suggested an useless spa (not to mention expensive) treatment. Subsequent examinations elsewhere revealed serious issues in need of urgent treatment. A waste of time and money. Irresponsible! Avoid orthopedic treatment here at all cost. Note: I appreciate the honesty of not even trying to pretend to provide some kind of treatment/service though.

I had a blood test done here and everything went smoothly. I made an appointment through the phone and it was quick. The receptionist and the lady who took the blood was really nice. I got my results very fast. In overall very good experience.

I got a gift card from my partner, the process of getting the card is a joke, since it was a Christmas present and I still did not get it, it is the 21st of March now. She asked the money back, they assured her for a call back, which did not take place. Why would ANYBODY give their intimate health information to such a company?

Very bad reception! extremely rude and not helpful at all, i was embarrassed from the way she talked to me! Please train your reception to have better attitude. And the fact that as soon as i spoke english her bad attitude started makes this situation extremely racist! FIX YOUR STAFF

"In the event that the Patient does not cancel the appointment beyond the previous 2 working days for any reason (excluding a confirmed illness or other reason established by a medical expert), or wishes to cancel or change it within 2 working days, or if the Patient does not show up to the appointment, they are obliged to reimburse the cancellation fee of 20.000 HUF to MEDICOVER as a flat-rate claim" <-- this is a new directive of Medicover.

Called today for a stomach screening examination appointment. It seems directly making this examination is not possible without first having "their" doctor/s recommending such 😅. Ridiculous, just to drag money nothing else.

I came to this clinic because of a sport injury. I had to visit 3 specialists. They gave me an obviously wrong diagnose and have prescribed the wrong medication as well.

“Fantastic” service. The doctors are fine, but the call center are just some random people who doesn’t know how to do their job! And when you call them you can wait 20 minutes on hold and every time they will provide you totally different information! Do not recommend! Updated: it took 1 week to solve my problem, but finally it was resolved.

Clean, efficient, professional. Came here today to have a blood sampling done. I checked in at the self check-in kiosk, paid with card and got my patient number immediately. They called my number for my appointment perfectly on time. The nurse who drew my blood was friendly and did the sampling quick and painless.

1 star goes to Dr. András Bálint. Patient treatment and manners could still be worked on.