2/5 Luminaria S. 6 years ago on Google
Lots
of
bedbugs!!!
(read
further
for
a
full
description)
Friendly.
Decent
central
location.
Little
lockers
with
keys
but
no
locks
on
bedroom
doors.
Smoke
from
the
staff
smoking
vast
quantities
indoors
with
windows
closed
(despite
many
non-smoking
signs
posted
throughout).
No
internet
despite
being
told
there
was
wifi.
(We
were
told
it
was
"broken"
and
they
"don't
know
how
long
until
it
is
fixed".)
The
room
had
high
ceilings,
and
3
beds,
large
windows,
a
decent
kitchen
and
a
couple
of
showers
(maybe
not
enough
considering
the
number
of
guests).
Our
first
night
was
ok
except
for
having
to
request
them
to
open
the
windows
in
other
areas
of
the
hostel
(the
staff
was
smoking
inside
close
to
the
dorm
rooms
and
filling
them
with
smoke.)
Things
seemed
reasonably
clean
and
labeled.
We
had
hot
water
and
what
appeared
to
be
clean
sheets,
though
the
staff
forgot
the
towels
we
were
promised
and
we
had
to
ask
repeatedly
for
the
locks
for
the
lockers
and
for
the
internet
code
(which
turned
out
to
be
pointless
as
it
didn't
work).
Obviously
they
are
trying
to
do
a
good
job,
are
friendly
and
seem
to
care.
However,
very
early
in
the
morning
we
found
an
adult
bedbug
crawling
on
the
bathroom
wall.
We
went
back
to
check
the
beds
and
found
they
were
crawling
with
bedbugs
underneath
the
mattresses
and
on
the
floor,
despite
the
beds
being
relatively
new.
We
went
on
a
killing
spree
(so
gross
and
bloody)
but
there
were
too
many
and
there's
really
no
point
unless
you
are
going
to
do
a
full
treatment
to
kill
them
all.
We
were
covered
in
bedbug
bites
(which
have
now
shown
up
a
couple
days
later
as
tons
of
itchy
red
bumps
on
both
of
us)
and
there
were
bloody
splotches
on
the
red
sheets
from
when
they
were
eating
us
for
midnight
snack.
We
spent
the
rest
of
our
"vacation"
day
at
a
local
laundromat,
spending
quite
a
bit
of
cash,
stripping
off
our
clothes
and
super
heating
all
of
our
belongings,
including
our
backpacks
and
shoes,
towels,
everything
that
had
been
in
the
hostel,
to
make
sure
we
didn't
carry
them
onward.
Then
it
took
hours
to
find
a
new
place
to
stay.
When
the
management
was
informed,
they
tried
to
be
helpful
and
came
in
with
a
steamer
to
fight
the
bugs.
Obviously
this
wasn't
the
first
occasion.
Unfortunately,
they
don't
understand
enough
about
bedbugs
to
know
the
protocol
for
killing
them
(60
degrees
celsius
for
20
minutes
or
over
to
kill
all
stages,
and
they
live
for
up
to
6
months).
I'm
sure
this
lack
of
education
is
why
they
still
have
the
bugs.
They
are
VERY
hard
to
manage
if
you
don't
completely
isolate
the
situation
and
bomb/steam/clean
EVERYTHING
including
baseboards
and
beds
and
cupboards,
etc.
They
are
not
just
in
the
bedding.
They
were
literally
crawling
the
walls.
Obviously,
we
left
after
the
first
night
despite
having
prepaid
for
3
nights
in
cash.
We
had
to
make
demands
and
be
very
insistent
in
order
to
get
a
refund
for
the
nights
we
had
not
even
used
yet,
after
being
told
a
refund
wasn't
possible.
Eventually
they
gave
us
a
full
refund
in
cash
and
apologized.
I
believe
they
were
genuinely
sorry,
but
you
should
not
have
to
beg
for
a
refund
for
nights
you
haven't
stayed
yet
when
so
many
issues
were
untenable.
I
will
not
stay
there
again.
Hopefully,
they
will
bomb
the
place
or
heat
treat
it
to
kill
the
infestation,
otherwise
everyone
who
goes
there
is
likely
to
become
a
carrier
and
infest
their
own
homes
and
other
hotels
and
hostels.
If
they
kill
the
bugs,
then
I
am
sure
it
will
be
a
decent
cheap
place
to
stay.
1 person found this review helpful 👍