BEWARE. A SCAM PLACE! These scammers owns multiple places and clearly games the review system. I honestly don't know how they manage to get so many five-star reviews. If I could give it a zero or minus, I would. This is such a sad place run by some seriously shady people. DON'T GO A friend and I went for 2 hour massages with additional 45 mins of face massage. From the get go it didn't seem like a professional place; the towel they put on me was damp, heavy with saturated oil that wasn't washed clean. Ordered a 60 min Kalari massage -- I had elsewhere before and liked the therapeutic effects -- which they kept trying to talk me out of (already a warning sign). The room they had was not properly equiped, and staff also not professionally trained. She basically spent half the time kicking my back with one callused foot then another, half the time massaging randomly with hands; was nothing close to the professional treatments I had elsewhere. Worse yet, they don't even place proper support to protect your neck and spine for the treatment; I was quite thankful that for the most part she more or less was kicking my back with one of her foot rather than actually putting her weight on my back. Nevertheless, I ended up with quite the back pain for the second hour of the massage, she rushed out to get some ointment to put on my lower back; seemed to me that wasn't the first time it happened. I thought my friend might have had a better experience but, the first thing she said was, "I've never wanted so badly for the 'massage' to end, it was so annoying!" There were no method or skills, nor knowledge of the acupressure points or human anatomy. As if things couldn't get worse, they then overcharged me by a huge margin. We were so eager to get out of there, we paid without checking the bill! As we walked out the door, the SMS from card company showed the actual amount. We turned right back in to asked about it. We were informed then they raised the prices the day before, and they were charging the new much higher price without informing us; even though they had called us twice the previous day regarding changes in treatment and time -- they first said they didn't have room to do Kalari at the same time, then call us again to say it was ok -- WITHOUT TELLING US IT WAS GOING TO BE MUCH HIGHER PRICES! When we tries to reason with them, the man on the phone first claimed that they couldn't refund because we unfortunately paid with credit card, then two women start shouting over each other saying that we should've check the website to see the price change -- but who does that AFTER making an appointment!? If they had a price change, they should've told us about it on the phone when they called us the previous day *before our appointment*! Anyway, on top of being such a sad unclean and unprofessional place, it was absolutely pathetic how they try to make money by price gouging!!

Rude and disrespectful staff. Very horrible experience. I booked a 90 min facial online through their website . Went and asked the provider 2 questions. Which brand face products do they use and the steps. She rudely answered “Don’t know, may be some chinese cream. If you had questions you should ask on phone, why come?”. I ask this question to every facial service provider i go to for 2 reasons, for awareness and what to expect since every provider has a different style and steps/process and in case i like the product and would like to buy. Second question, I was wearing a white dress and asked if she has a robe i can change into, her again angry answer “its facial, why would your dress get dirty”. Usually in facials people also sometimes massage the neck area so i wanted to know if there is chance that might stain my dress. I think my questions were legit, polite, respectful and didn’t need a response that was “ if you have questions and doubts why you come? Do you want facial or not”. What a horrible place. I should have listened to other reviews about this place and staff. So disappointed.

Excellent services, I had 3 massages for my birthday and it was incredible. Best massage in town. Highly recommended. Good prices and excellent variety of massages. They also offer you tea after the message.

Best massage I ever had in Budapest.

My boyfriend and I went for a 30 minute foot massage. We were put in the same room, which was nice. The massage was fantastic and the foot massage included our legs too, so that was a wonderful surprise! I really enjoyed the ambiance of the place and nature sounds/spa music just added to the overall experience.

Very disappointed in the customer service. Made a booking over the website for a traditional thai massage on 25 March 2022 and since then the administrator could not bother to contact me whether I can go for my booking (that I planned for Tuesday, 29 March 2022). Rather disappointed that the spa cannot even send an e-mail that the slot that I booked is not available and offer an alternative date. For anyone planning to book an appointment at 5 Elements Spa, I recommend to call the spa…maybe over the phone they are much more useful than over their useless website.

having made a confirmed reservation with the establishment almost a week before my "Bali couple" appointment, I wanted to surprise my girlfriend for us 3 years, the establishment "5 element SPA" wrote to me 15 minutes before my appointment that the "Bali couple "formula was not possible even though I had made the reservation a week in advance. be careful if you book via Google maps so as not to have a bad surprise like me. big lack of professionalism! having made a confirmed reservation with the establishment almost a week before my "Bali couple" appointment, I wanted to surprise my girlfriend for us 3 years, the establishment "5 element SPA" wrote to me 15 minutes before my appointment that the "Bali couple" formula was not possible even though I had made the reservation a week in advance. be careful if you book via Google maps so as not to have a bad surprise like me. big lack of professionalism!

The massage was bombastic

good location, the outdoor environment is not nice as a usual blockhouse in the city center, but the interieur is quite ok. the energetic massage was a bit to hard for me, but survived. the shower is also missing here as in almost all massage center in Hungary.

We took the couple winter package and it was perfect. Amazing place will definitely come back.

This is my favourite place in Budapest. The service is outstanding, all of the employees are so lovely, the ambiance is calming and I always feel like a million dollars walking out. I am a regular and very happy customer. I recommend the Thai oil massage and Facial Treatment. They do an amazing job and I highly recommend.

We went to the Massage salon under 55sz in Rákóczi, unfortunately we couldn't enjoy it, it was so cold I was cold even under 3 blankets! My partner and I signed up for 2 x 1.5 hours. (38e lying in a freezer) My frozen body is melting right in the car😂 I don't recommend it to anyone!

Today was my second experience at this spa and I cannot thank Sumana enough for her expert care as I received the "Escape to Thailand" spa treatment...Three and a half hours later... I have never had such a relaxing and invigorating experience! I highly recommend Sumana and 5 Elements SPA!!!

I had a two-hour message I would give it 10/10. Everyone was so friendly and kind. I would definitely come back again.

Simply the best thai massage . From Thai therapists, with high skills and very good communication. I have had traditional thai massage again and again in other countries, this was the best up to now Definitely a choice for Budapest

Had a great experience for couple massage of one hour. Both of us will the effect even after 1 month, our posture has improve, shoulders do not hurt anymore as well

Great massage with the normal price. Booked at 5pm for the massage at 7.30pm same day. Thank you very much

We had 2 wonderful massages here. The staff are lovely, the massage was excellent quality and we got tea at the end. The atmosphere was homey and peaceful inside the spa. Honestly one of the best massages I’ve had in my life

Very kind ladies who really know what they're doing. We were lucky enough to drop in and get two spots for marvellous massages within 5 minutes.

Had a great experience. I went with a friend and it was really nice. The price was also good. We could reserve for the same day and it felt professional. The women that did our massage were also really kind.

An exceptionally wonderful Royal Foot Spa Massage this afternoon! I loved the friendly atmosphere and the whole experience to every detail :) My masseuse was a five star professional, I can't thank enough for everything! The place is beautiful and clean. Only negative thing I can mention was that the walls are thin, you can hear everything from the reception: customers coming and going, the phone ringing, etc. But all in all it was one of the best massages I've had in a long time!! Will be back next time I'm in Budapest and hopefully get the same lady, she was awesome :) Thank you again! Khop khun ka!

Really relaxing massages. The people are very kind and helpful! Very recommended!

Nice experience. Appointment on time. Was given a tea after the massage

I’ve had the change to offert myself several times a 2hours oil massage at their salon close to the northern railway station. I went there alone, for couple massages and with my sister. We all just love their services. Whenever we stop by in Budapest, we manage to find some time for a massage there. I totally recommend. It’s worth every single penny.